Guild Wars 2

I just looked at it and didn’t see any problems with the cannons/arrow carts. Do you have “Fast-cast ground targeting” enabled? If you do, it will try to fire the siege weapon at your mouse cursor.

Please read Jon Peters’s post about balance. It should address your concerns.

Report them. Customer Support will investigate and take action. The team is aware of the issue, we’re continuing to work on better ways to combat RMTers, as we’ve said on many other threads. There is no need to make another thread about it. Thank you.

For any difficulty issue (or bug, or any comment on a particular story step) please provide the name of the quest, your current objective, your class, and level. There are hundreds of different story steps, so I need specifics to know which one to look at. (Just remembering an NPC or moment in the step doesn’t help, either, since many appear in multiple branches.)

Much like topics on console wars in other forums, threads about “Guild Wars 2 versus XYZ MMORPG” threads only end in disaster. As such, I’m closing this topic. Thank you.

We haven’t found a way to get this to happen reliably, so it’s been very difficult to track down. We keep making minor improvements to try and fix the issue, but rest assured we’ll keep working on it until the problem appears to be fixed for good.

Despite the disclaimer, yes, Teamspeak and Ventrillo ARE allowed although there have been some compatibility issues with overlays and the Guild Wars 2 game client.

Depending on your system because this does vary, overclocking can certainly give your system a speed boost if done right. However, this isn’t really something that we can advise especially since there have been quite a few issues with the client for players with overclocked systems in which the only resolution (for now) is to set their system to stock settings. If this is something that you’re considering I would highly recommend researching the subject and keeping in mind the potential risks to your system.

Can I be in the guild?
Edit:
Guild Wars 2 is a living world and has a living economy. Creating guild and group to live in that world and join in the economy is not against the rules, even if developing cartel behaviour. I think this will meet with limited success due to the nature of the Trading Post and the economy.

When I asked if I could join, it was sardonic, offhand comment said out of professional interest in how players work together and life inside the game, and especially work and live inside the economy, not with an intention to participate in oligopolistic behavior.

I would like to take a look at your setup and connection to get an idea for why you might be experiencing this error and so I’d like to collect a Network Diagnostic report from you. To do so, please follow the steps below:

1. Navigate to your Guild Wars 2 folder.

2. Right-click on “GW2.exe” and select “Create Shortcut.”

3. Right-click on “GW2.exe – Shortcut” and select “Rename.”

4. Rename this file to “Guild Wars 2 Diagnostic.”

5. Right-click on “Guild Wars 2 Diagnostic” and select “Properties.”

6. Locate the “Target” line and add the following to the end “-diag”
Your target line should look like this: C:\Gamse\Guild Wars 2\GW2.exe -diag

7. Click “Ok” to save your changes.

8. Double click “Guild Wars 2 Diagnostic” to start the test.

Once completed, please click “View Results” and save the results to a text file on your desktop. Once saved, please attach that to the thread for review.

As this was created purely to illicit a sour response I am closing it.

Do not submit “trolling” posts or threads. We define “trolling” as commenting in a manner intended to elicit overly strong negative and emotional responses for mere shock value, attempting to derail threads, persistently posting off-topic, or engaging in personal attacks on another forum member. Accounts made with the sole intent to “troll” will be terminated.

This is a phenomenal thread. There are so many moving pieces in this game that this is a great way for you help us track issues. I will sticky this thread and get working on fixes for these right away. It might be a week or so before you see these changes in game. I would encourage other profession forums to do the same thing so that we can iron out all of the kinks in skills & traits so that we can more easily figure out which aspects require balance updates and which are just a matter of bugs.

Thanks,

Jon

Thanks for the suggestion, Rawkin.

Parzival, we understand your concerns and we we are totally aware that these practices are disrupting your player experience. We are dealing with it and the best way of helping us in the meantime is to keep on reporting them.

Thank you very much.

Hi,

Please refrain from making staff callouts in your thread titles. We understand that you wish your thread to receive the attention it is due, however using staff names/ArenaNet in your thread title does not aide in making this happen.

I will now close this thread.

Thanks for your understanding.

Hi TooLethal.

Thanks for your concern. You have to ways: you can email your screenshot with a complete report to exploits@arena.net or you can also send a ticket with a pic and a description.

I will proceed now to lock the thread.

Hi EnaiSiaion.

If you have a privacy concern about your display name, you must contact Customer Support. There is no functionality to change your display name at present.

Thanks!

Hi everyone.

Tbrunt, we understand your concerns and we totally understand that these practices are disrupting your player experience. We are dealing with it and the best way of helping us is to keep on reporting.

Thank you very much.

Hi Korrigan.

Thanks for your question. As Esya says, you do not really need to keep them. As long as you have reported them correctly in the game with an image, no need to keep unnecessary stuff.

I proceed now to lock the thread.

Hi,

I move this thread to the appropriate sub forum.

Hi everyone.

JayDubbz: I have edited your post. You should be more careful and never make public this kind of links for they help the hackers in their work.

As already stated in this thread, do not click the link by any means and change your password. If you receive in the future another message like this one, just ignore it.

Now I will proceed to lock the thread.

Hi everyone.

Answering to the main question: no, you will not get punished for reporting correctly too much. The ban comes for people who misuse the tool and report incorrectly (for instance, users who have not been spamming) or without any cause.

It actually helps us a lot when you keep on reporting these users. We know how much they affect your gaming experience.

Thank you very much.
I will proceed now to lock the thread.

Hi everyone.

Thank you very much for bringing this to our attention.

I take note of this issue and proceed to move the thread to Game Bugs, as it seems it is an in-game error.

Hi everyone.

Thanks for letting us know. We are aware of some sound problems like this one and working currently to fix them. Try for the moment, as BenGrech has stated, to restart the game and see if these disturbances are gone. If not, please, let us know.

As you may have seen, I have moved this to Game Bugs as it seems that the content fits more here than in the Audio section (conceived to host general discussions about the sounds, soundtrack and voices of the game).

Hi Algregr,

I move this thread to Suggestions, as I think the content of your thread fits better there.

Ok, it’s great to hear that missing guilds are coming back online. Phew :-)

We are still working on the remaining problems also – we’re doing an update tonight which will give us a lot more information about what’s happening. After that we’ll know more.

For now, switching between maps will fix some (not all) of the problems with using guild functions.

Thank you all for your patience.

Cam

General

• The Mistfire Wolf skill will now properly unlock for existing characters on an account after upgrading to Digital Deluxe.
• Fixed blocked events and skill challenges.
• Fixed bugs that allowed players to go around map edges.
• A number of items created by using Mystic Coins are now correctly set to level 80.

Story

• Fixed a blocking bug in story chapter “Brute Force.”
• Fixed a blocking bug in story chapter “Research and Destroy.”
• Fixed bugs in story chapters “Forging the Pact,” “Battle of Fort Trinity," "The Ghost Rite,” “On Red Alert,” and “Tower Down.”

World-versus-World

• Score interval increased from 5 minutes to 15 minutes.
• Stonemist Castle points reduced to 35 points from 50.
• Bonus thresholds reduced by half to prepare for one-week matches.
• Castle lord, bodyguards, and capture point for Stonemist Castle moved to the first floor.
• “Harpy Feathers” consumable effect disabled.
• Bridges fixed to make passable for NPCs.

Professions

Ranger

• More fixes to pet commands and AI.

Elementalist

• Signet of Air: No longer has infinite range.
• Whirlpool: Now works underwater in PvE.
• Glyph of Renewal: Resurrection effects of Earth, Fire, and Water now surround the caster, not the target.

Mesmer

• Deception: Movement now allowed after casting underwater.
• Spatial Surge: Improved responsiveness.
• Mind Stab: Improved responsiveness.

Warrior

• Made several more skills usable while moving: Brutal Banner, Compassionate Banner, and Furious Rally.
• Rush: Improved the ability to hit fleeing foes.

Guardian

• Mighty Blow: Added a slight movement distance.
• Bow of Truth: Now usable while moving.
• Defender’s Shield and Honorable Shield: Merged together into the same trait.
• New trait Glacial Heart: Critical hits with a hammer have a 50% chance to chill your target for 4 seconds. This effect can only occur once every 45 seconds.

Thief

• Heartseeker: Reduced damage of the 100%-50% threshold by 20%. Damage thresholds changed. Old: 100%-66%, 66%-33%, 33%-0%. New: 100%-50%, 50%-25%, 25%-0%.

Engineer

• Disabled the “stowing” auto-attack to prevent players from getting stuck holding these kits: Bomb Kit, Elixir Gun, Flamethrower, Grenade Kit, Med Kit, and Tool Kit.

Khisanth.2948:

Can you be a bit more specific? Simply nerfing both of them doesn’t seem like the right answer.

I’d rather not get into specifics, since I don’t want to reveal everything behind the curtain. : ) But I reduced Mazdak’s health, reduced the health regen on the abomination, and removed a couple of the extra spawns.

I have some good news. We found a common problem across a lot of the guilds, and we wrote a tool which will loop over them and fix them up.

We tested it on a couple of guilds first and PM’d the people who contacted me about them.

This fix will help people whose guilds have totally disappeared – and we think that it won’t help everyone who is in this situation. But based on our reports, it should help most people in this situation.

The tool will take about an hour to run over all of the guilds (there’s a LOT of guilds :-).

Please let me know whether your guild re-appears after an hour or two. And accept my apologies in advance if yours isn’t one of the majority which we expect this to fix.

Cam

PS This won’t fix other guild-related problems, just ones which have disappeared. We’ll fix the other problems too, I just wanted to focus on the most serious problem first.

Andres.8513:

I just want to say that the way you’re handling this thread, Cameron, is really amazing and is a great example of how support-development teams should work.

Cheers to you and to ArenaNet.

Thank you, I really appreciate that! You’re going to like my next post too….

Ritz.6597:

This is good news, please consider everyone’s suggestions, although I am sure you do.

Absolutely!

While we are helping most people within 48 hours, sometimes we need to wait for more information or at times the process takes longer. We have a means for you to follow up, if you wish: If your ticket is five days old or older, you you are welcome to post in the Tickets for Review – 5 days and older thread and we’ll get it on our review list.

This was back a few pages, but if any of you still need help, please post in the Tickets for Review – 5 days and older thread and we’ll get it on our review list.

If he still needs help, post in the Tickets for Review – 5 days and older thread and we’ll get it on our review list.

While we are helping most people within 48 hours, sometimes we need to wait for more information or at times the process takes longer. We have a means for you to follow up, if you wish: If your ticket is five days old or older, you you are welcome to post in the Tickets for Review – 5 days and older thread and we’ll get it on our review list.

As you may be able to see, I merged several threads on the same topic into this thread. This is still a known issue and it will be addressed.

This account is not blocked, and in fact someone — I assume your brother — has logged in since it was restored.

Myrina.4658:

GaileGray.9587:

A lot of times an account is hacked and the hacker does something in violation of the User Agreement. Don’t worry, Support can sort that out for you.

Thank you for the response, Gaile. For clarification: are you saying that these are cases related to account compromise, and that the AoE auto-attack is not an exploit deserving of a ban, even if someone afk’s in a dynamic-event-prone area?

Nope, I would not say that. I’m making a statement about the general practices of account hackers. AFK gaming isn’t gaming, in my opinion, so I’d never do it and I would hope that people would not expect to get by with it. But that’s personal opinion — I’m not speaking beyond that.

This account is not locked.

I’m telling you the facts based on our reviews of the queues and the turn-around times. Naturally, “most” does not mean “all.” There are some issues that take longer, as I said.

While we are helping most people within 48 hours, sometimes we need to wait for more information or at times the process takes longer. We have a means for you to follow up, if you wish: If your ticket is five days old or older, you you are welcome to post in the Tickets for Review – 5 days and older thread and we’ll get it on our review list.

While we are helping most people within 48 hours, sometimes we need to wait for more information or at times the process takes longer. We have a means for you to follow up, if you wish: If your ticket is five days old or older, you you are welcome to post in the Tickets for Review – 5 days and older thread and we’ll get it on our review list.

While we are helping most people within 48 hours, sometimes we need to wait for more information or at times the process takes longer. We have a means for you to follow up, if you wish: If your ticket is five days old or older, you you are welcome to post in the Tickets for Review – 5 days and older thread and we’ll get it on our review list.

Vryllyn.7923:

moonslightv.6704:

I really do not understand why he has to deal with this. He is up there in age and he doesn’t need the stress with his health conditions. I told him I would handle it because of that fact. If i can provide all the information, why can’t I get his account back for him especially since i paid for it?

Would you like it if someone could randomly call on your behalf and make changes without your permission? That is a pretty standard security measure.

Thank you for understanding. For your security, we want to work with you in resolving issues on your account. No one is precluded from getting help through support.guildwars2.com. You are not required to have a support account (or even a game account) to submit a ticket.

While we are helping most people within 48 hours, sometimes we need to wait for more information or at times the process takes longer. We have a means for you to follow up, if you wish: If your ticket is five days old or older, you you are welcome to post in the Tickets for Review – 5 days and older thread and we’ll get it on our review list.

A lot of times an account is hacked and the hacker does something in violation of the User Agreement. Don’t worry, Support can sort that out for you.

We are working hard on the account restoration service, but it won’t be available for a little while yet.

Thanks for posting this. A producer just asked if this was still an issue and I said “Yes!” We’re going to get this fixed for you. Thanks for your patience.

Update — Thursday, 13 September

Here are the updates for today, all together in one tidy package.

Ticket Updates — 13 September 2012 — Part 1

120826-004162 Resolved
120829-001864 Assigned to agent for billing resolution.
120829-002365 Resolved
120830-000500 Resolved
120830-016564, 120905-007995 Resolved
120830-008401 Resolved, I believe. Please update if you still need assistance.
120828-016914 We’ve reviewed and an agent should respond soon.
120831-014373 As agent replied, there is currently a cap at joining 4 guilds. This could change in the future.
120825-025535 We did one reset of missing CE item issues; this is queued for possible assistance in the future.

Ticket Updates — 13 September 2012 — Part 2

120904-009096 Resolved
120905-009559 Resolved
120906-008535 Resolved
120906-008905 Resolved
120907-003858 Resolved
120907-004050 Resolved
120907-004304 Resolved
120907-005353 Resolved
120907-005707 Resolved
120907-005941 Resolved
120907-006342 Resolved
120907-007801, 120905-009093 Resolved
120910-005075 and 120905-001814 Resolved
120907-005946  Resolved
120907-007982 Resolved
120907-008529 Resolved
120903-004443 Should be fully resolved within 24 hours.
120908-000014 Escalated for review.
120902-005230 Escalated for review.
120906-003683 Escalated for review.
120907-007931 Escalated for review.
120907-002246 Account appears to have been purchased with a fraudulent credit/debit card. You may wish to continue to discuss this with Support.;

Ticket Updates — 13 September 2012 — Part 3

120905-000334 Resolved
120907-005946  Resolved
120901-005179 Resolved
120830-012231 and 120907-004743 Resolved
120902-005108 Escalated 9/11
120827-001121 Asked for a review.
120908-003904 Thanks for providing the serial code; in process

If your ticket is at least five days old, and if you still need assistance, please post in the Tickets for Review – 5 days and older [merged] thread, which is here at the top of this forum.

Ticket Updates — 13 September 2012 — Part 3

120905-000334 Resolved
120907-005946  Resolved
120901-005179 Resolved
120830-012231 and 120907-004743 Resolved
120902-005108 Escalated 9/11
120827-001121 Asked for a review.
120908-003904 Thanks for providing the serial code; in process