Guild Wars 2

I’m sorry you guys are having trouble partying! Can you specify if you’re having trouble with dungeons, or just regular overflow maps? Also, are you just not seeing the “Join in” option when right-clicking their party UI? Or are you receiving a particular error?

We want you guys to be able to play together. Any additional information could be very helpful!

Thank you for your understanding.

Hi,

This thread is a suggestion one, therefore it doesn’t belong to any sections of our forums that are opened.

That’s why I will close it.

Thanks for your understanding.

Are you trying to refine in the discovery tab or within the production tab? You can only craft known recipes through the production tab, not discovery, and refinements are auto-unlocked.

In earlier Betas, they did give Karma, but it has been a long time since we took that out.

Orichalcum and Ancient wood nodes are intentionally very rare. They have a longer respawn timer than regular nodes (hours not days). Also, remember, nodes are not always static. Most should change positions and Orichalcum and Ancient wood spawns have a large number of locations they could respawn at within the map.

Thanks for your feedback, but this subforum is for Players Helping Players, rather than for creating music (even in game) so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

I am following up on this issue now, and will keep everyone updated of any changes. I understand this is frustrating and will ensure that the the importance of the matter is emphasized. Until we are able to implement a fix, please be patient and keep us informed of any additional information or details should they arise.

Thank you!

Eochaidh having used one of my favourite expressions — “cesspools of bad behavior” — I think we’re good on closing this thread. Because he’s right, as is InstandIdiocy, Rabiddog, and many others in this thread. This community is too good, too valuable, and too highly-valued to be allowed to head down a slippery slope of unacceptable language and offensive behavior into a morass of… well, you get my point.

If you really don’t get it, I’m sorry. But we are not going to use precious resources sending warnings, when you’ve already received one via the User Agreement you accepted and the Rules of Conduct that binds you. See the Conduct Breaches and Outcomes for more information. All on the Legal Documents page.

Thanks for your feedback, but this subforum is for Account Issues so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Players who think that the profanity filter is a tool that allows them to swear are mistaken. The filter is designed as a measure of protection for those who choose to use it, but it was never intended to replace good ol’ respect and common sense on the part of all members of the GW2 community.

I like Drintar’s analogy. I’ve seen other apt comments here, as well. Basically, think of the game as being no different than any other setting that involves a lot of people. You wouldn’t curse and swear in a public setting (or if you did, you would probably be asked to leave). You should not do so in a game.

Guild Wars 2 is a game that reaches around the globe and includes members of diverse races, cultures, genders, and age groups. We intend to keep the game environment friendly and welcoming for everyone. Please join us in that effort.

Things like ore, wood, cloth, etc. can not be bought from Karma vendors. Typically, you can find things like cooking ingredients, armor/weapons, or other items such as gathering tools from Karma vendors.

Excellent news, thanks for the update!

Hey All! If you have purchased gems and have not yet received them, you can submit a support ticket here under the “Ask a Question” tab. Be sure to specify “Gem Store” as the Issue Type and use a subject along the lines of “Have not received purchased gems.”

If you have already submitted a ticket, then just hang tight and know that support is working diligently to resolve unanswered tickets. Please do not submit multiple tickets for the same issue.

Thank you for your patience and understanding!

Hi,

This forum section is not for suggestions and/or game feedbacks.

As these sections are not opened yet, I’m closing this topic.

Thanks for your understanding.

Hey everyone! Thank you all for reporting this issue, especially to those who provided so much detail about this bug!

This issue should be fixed as of the latest build of the game, and while we will unfortunately not be able to reset characters which have already skipped the level 30-48 story steps, any new characters should not run in to this issue.

If you DO run into this issue again, please let us know everything you can about the issue as soon as possible – what character you’re playing, what race they are, etc. – and we’ll take another look at it!

Thanks, again, and good hunting! =)

Nod.9613:

Hmmm, interesting. I completely understand keeping posts on topic for the particular forum, but where exactly would a post of this nature fit? I do not see a forum that allows for players to provide feeback to developers, or discuss the current/future state of the game. Perhaps an actual General forum should be created? Or perhaps you want to exclude this sort of talk altogether from the boards, which is your prerogative.

As we have mentioned each day in our game status updates, other sub-forums will be opened when our development team is satisfied that the forums are performing well under heavy load. There will be sub-forums that are more appropriate for providing feedback. For now, please stay on topic and use the sub-forums that are open for their intended purpose.

If you have further questions about this, please do not use this thread for it.

Friendly reminder: please keep this topic tightly focused on helping players understand Guild Wars 2’s approach to the concept of “endgame” and not on requests, suggestions, or feedback. If this thread does not stay on topic, the moderators will need to lock it. Thank you.

The Guild sub-forum is to publicize your guild or to find a guild.

• If you are a guild leader, it would be helpful for you to include information such as your Home World, language, or anything else that’s unique about your guild in your thread title.
• If you are looking for a guild, it would be helpful for readers for you to include info on what kind of guild you’re looking for.

Remember: use a non-generic thread title. This will help people better understand what your topic is about before they click on it.

This sub-forum is not for discussing or requesting features for the in-game guild functionality. To report bugs about guild functionality in the game, please use the Game Bugs sub-forum.

More forum sections will be opened in the future. For now, this thread needs to be closed since this is the subforum for Forum and Website Bugs though. Thanks for your understanding and cooperation! =)

Thanks for your feedback, but this subforum is for Account Issues so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Our Support Team can help you with many issues. You can expedite the help that you receive by providing certain details when you contact the team, such as the following:

Your GW2 Username
Your serial code
A character name, if any
A detailed description of the issue that you’re experiencing
Any error code that you are getting

Please note: This is sensitive information that should not be posted on the forum, but only be provided through tickets or when talking to an agent in our Live Help system.

Submit a ticket using the “Ask a Question” tab on this page: http://support.guildwars2.com/ Please read the Announcements at the top of the front page, and remember to use the search engine before you post or enter Live Help.

Our Support Team can help you with many issues. You can expedite the help that you receive by providing certain details when you contact the team, such as the following:

Your GW2 Username
Your serial code
A character name, if any
A detailed description of the issue that you’re experiencing
Any error code that you are getting

Please note: This is sensitive information that should not be posted on the forum, but only be provided through tickets or when talking to an agent in our Live Help system.

Submit a ticket using the “Ask a Question” tab on this page: http://support.guildwars2.com/ Please read the Announcements at the top of the front page, and remember to use the search engine before you post or enter Live Help.

Technical Support issues and bug reports need different info. I have posted in those forums about related information needs.

If you are unsure why your account has been banned, please contact our support team for assistance: http://en.support.guildwars2.com/

This particular issue has been resolved, so I’m locking this thread.

Hey all,

I just wanted to let everyone know that we are currently looking into this. I know most of you have probably tried the following, but below are a few troubleshooting steps you can try if you have not done so yet:

1. Connect directly to your router.
2. Make sure your Anti-virus and Firewall is not blocking the client.
3. (I know most of you have already done this) Make sure the following ports are open: 80, 443, 6112 and port 6600
4. Make sure your video drivers are up-to-date. We have had a few reports of this resolving the error 7 issue for people who would disconnect while zoning.

Also, you may want to do a Winsock reset. To do this, follow the below steps:

Press and hold the Windows key and then hit the R key. This should bring up the Run dialog box.

Type “cmd” without the quotes, and click “OK”. This should open a command prompt window.

Type “netsh winsock show catalog >C:\LSP.txt” without the quotes. This will save a file to the root of your C drive called LSP.txt. Please attach that file to this ticket. (We would like this report even if the issue is resolved)

Once complete, type “netsh winsock reset” without the quotes. When the command is completed successfully, a confirmation appears, followed by a new command prompt line.

Close the command prompt and restart your PC.

Once back into Windows, try running the game again.

Thanks to everyone who has provided data as it has been extremely helpful.
If you haven’t done so yet, please post your NetworkDiag.log. The more information we can compile the better.

We truly appreciate the sentiment, however to keep these forums organized and on-point, we have to lock this topic, as this sub-forum is meant for players to request help from other players. Sub-forums that are more appropriate for this topic will be opened in the future. Thank you for your understanding.

All refund requests need to be directed to the retailer from which the game was purchased. If you bought the game directly from ArenaNet, you’ll need to contact our support team for assistance: http://en.support.guildwars2.com/

As stated by Mira, this is not a bug. The 24-hour rounds are to get worlds matched up against other worlds who place near the same in WvW matches. Once matches balance out some, we will turn on the full two-week rounds. Winners won’t come down to which worlds have more players in WvW because worlds will be matched against more evenly matched worlds.

I hope this helps to address your concerns.

Hello Dohrinrhine, can you specify the location of the NPCs you mentioned? Also, is this only occurring with the tree gathering tools, or is it happening with all gathering tools?

Thanks for the report!

Thanks for the laugh, nosleepdemon, but for now, this thread needs to be closed since this subforum is for Players Helping Players rather than feedback or suggestions. More forums will be opened in the future though so keep the content of this thread handy for its triumphant return!

Thanks for your understanding and cooperation! =)

Fogeltje.2341:

I’m having a very frustrating problem. In April I purchased the Pre-Purchase CE from an official ANet partner in the Netherlands (Bol.com). I received my initial registration key with no problem, played in the Beta, started on the first day of the head start and played just fine during the “grace” period.

On the 27th Bol notified me by e-mail that they were shipping my CE to the PostNL delivery service and they gave me a track and trace code to track shipment. It was stated to be delivered to me on the 28th. Each morning the delivery date was pushed back a day. According to Bol.com policy I should allow up to three working days after receiving the shipping notification to have the package arrive. It didn’t, so on Friday I contacted them. On Saturday morning the delivery date was set to unknown and Bol.com told me in the evening to “be patient” (while I waited for the three days) and contact them again if I hadn’t received anything on Monday 3rd. Nothing came, delivery status was unknown. Bol replied the next day that they consider my package lost and don’t think it will ever turn up or be delivered and the refund process was started. I contacted PostNL that same morning. They called me within the hour and informed me that they only had received a notification from Bol that a package was going to be handed over to them but it never arrived according to their logs. As the recipient, they can’t do anything for me, only Bol could try something, but they already have given up on it.

So now I sit with my Guild Wars 2 account, with my Pre-purchase AND CE in-game items and my original Guild Wars account linked (50/50 HoM points) and I can’t use it anymore. It appears that GameMania still has regular CE’s in stock (Bol doesn’t offer them and you might understand that I’m not very keen ordering something big there in the near future). My question is…could I buy a regular CE and apply that serial code to my current account and start playing again with my account? Or does my account expect a special serial code belonging to a PP CE? If the latter is the case, can something be done? I don’t want to loose my account. I had paid for the pre-purchase CE because I wanted the whole set of extra things. Not to mention all my HoM achievements are there.

EDIT: I first contacted support about this on Saturday 1st when I started fearing it would turn out into this (but still hoping my package was only being delayed and asking if it were possible to extent the “grace” period). I haven’t received any answer so far. I updated my status with the news of yesterday. But I realise support is swamped and I’m having some time-critical things…if I can go out and buy a new CE, I want to do that ASAP because I fear soon they will be unavailable, or only for outrageous prices on Ebay (and I’m not keen on buying it over the Internet anymore).

Yes you can purchase a “replacement” Collector’s Edition and apply the code (in the box) to your prepurchase account. Sorry to hear about the issues you had with delivery and I’m glad it has been fixed

Thanks for reporting this. I happened to notice this at the same time myself. I will be notifying the appropriate staff to have a look at this odd behavior.

Thanks for the sentiment of this post Red Raven (and everyone that contributed) – it’s greatly appreciated and we’re thrilled you’re enjoying the game! Since this subforum is for Players Helping Players though, we need to close this thread. Thank you though! =)

More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Players Helping Players so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Players Helping Players so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Dphi.4261:

Aghanim.3970:

Not sure if it has been reported yet, probably it’s already known. Mostly for the my transactions page.

- Sorting doesn’t go well on the “My Transactions” list (Items I’m selling) for Qty and Price Per Unit.
- “Posted” on that same page doesn’t seem to update. It keeps saying “seconds ago”
- If you post more items than 1 page can fit, you expect to see a “next” and “previous” page button, it seems missing on the my transactions page. (as said on the previous post^^)
- “Items I’ve sold” seem to update, but not properly, can’t seem to figure out what’s going wrong here. Items i’ve sold last sometimes come after items I sold before that.
- Missing thumbnails of the items every now and then.

Thanks for the great work though with the TP!

I also have the extra problems described here.

Thanks guys for the bug reports. We’re looking into them. I’ve experienced some of these same things.

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your suggestion, but this subforum is for Game Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your suggestion, but this subforum is for Game Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Really.9053:

Since last night the prices have been incorrect when you search for items on the Trading Post. Once you click on the item the price is shown correctly; it’s only wrong in the search page. The prices there seem to be fixed to what they were at some point last night.

Possibly related: The prices also aren’t updating in the browser version of the TP (http://tradingpost-live.ncplatform.net/authenticate?account_name=Guild Wars 2) – they show the same prices as last night. GW2 Spidy (http://www.gw2spidy.com/item/19697) uses that website to update and the prices seem to have been broken since around midnight last night (patch time, perhaps?).

Hopefully this can help you fix the problem!

Nice catch! I think I’ve fixed the problem. Let me know if prices are still not updating.

For your own account safety, please do not post personal information such as your email address on the forums. Thanks!

Kotor.5129:

Lost 2 exotic items yesterday by clicking “remove”.

Could you please check again now? I’ve checked your logs and see 2 returned items that just went through in the last half hour.

Until we announce otherwise, character transfers are still free. So yes, friends can transfer to your server, or you can transfer to theirs. Enjoy!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!