(edited by Adantine.4269)
Living World Season 3
- The previously unseen deep-sea elder dragon Bubbles has arrived! Bringing with him dramatically increased water levels. You can now enjoy the wonders of underwater combat everywhere in Tyria. This has also affected WvW, sPvP, fractals, dungeons, and all other instanced events. Have fun

Your post raises several potential issues, each of which are unrelated. I’ll try to tackle them individually:
ordered some charged lodestones …, and she never received them.
There are two types of buy orders: instant (matching the current-lowest sale offer) and delayed (a custom offer of your own). If she made a custom offer, it wasn’t necessarily fulfilled yet.
Once the offer is filled, it has to be picked up from an NPC (can’t do it from the regular window). Your inventory also has to have enough room.
Once it’s picked up, if it’s a “material” and the player uses the “deposit all” option in their inventory window, the items will end up in storage.
I mention the above because I regularly see people who forget about one or more of the above (mostly new people, but you’d be amazed that it comes up from vets, too, although only rarely).
(she sent in a ticket, but it was never answered)
I assume she used
https://help.guildwars2.com/anonymous_requests/new
(since the in-game /bug reporting tool is for letting the QA team know there’s an issue; it wont’ generate any response at all)
If she did, she should have received an automatic reply confirming her ticket. If she didn’t see that, then email from ANet is being diverted, probably by her email provided and probably to a spam or junk mail folder. (For more unusual situations, see the sticky note in the Account & Tech support subforum.)
Also, when she went to make something from her crafting this morning, it said she didnt have a material, but clearly she did.
For this one, you’ll likely need a screenshot to get help from either other players or Customer Service. The most likely situation is she has N of an item used in a recipe that requires N+x, i.e. she has some but not enough. Other possibilities include items of confusingly-similar names, items left in Character X’s inventory when Character Y is crafting.
I hope some/any of above is helpful to you. I (or others here) can probably help more if you can be more specific (especially screenshots) about what your M-I-L is seeing.
I just noticed over a 100 gold was missing. Discovered the problem was the issue where you click sell instantly, and instead it lists your item for some random, way too high, amount. Yeah, 2 torn garments for 1,111 gold……. so yeah, my missing gold went to the listing fee for an item I never listed for an insane price that I would never list it for. GG
You would have had to have at least hovered your cursor over the price field and pressed 1 at least a couple of times to sell them for that much.
This is why you don’t do your shopping in the middle of combat. 1 1 1 1 1 1 1 1 1 1 w w w w e e e s s s s w w w w s w
the offending gold.
I never met a gold piece I found offensive to me personally. ;-)
(The method the coin was acquired…well, that’s a different story.)
I don’t know if it will make you feel any better, but this isn’t at all unusual for any software. People have offered a lot of explanations as to why GW2 can break, including so-called spaghetti code, the diversity of computers hardware|drivers|OS versions, and so on. Some people blame QA, some blame coders.
The short story is simply that any system as complex as any MMO will offer lots of opportunities for unexpected interactions between this bit and that bit and no human has figured out how to prevent stuff from breaking in the live system.
It happens with financial industry client and in-house software, stuff that we expect to be 110%™ correct. It happens to Microsoft & Google (and don’t get anyone started on Firefox). Some have argued that GW2 beats the standard for MMOs (although I think it’s difficult to establish what that standard is; the only thing we can say for sure is that GW2 has remarkably little downtime affecting everyone).
To be sure, there are best practices and tools that will help reduce certain types of errors. And there’s some evidence to suggest that ANet isn’t taking advantage of them all. (e.g. there are times when a supposed fix doesn’t work in all the known use-cases, suggesting it wasn’t properly tested.) However, it’s unfair to expect that stuff won’t break with each patch, including both major and minor issues.
tl;dr software is more complicated than it appears to players; stuff is going to break — ANet might be able to do better, but they won’t be able to do tons better.
Because:
http://i.imgur.com/t0XHtgJ.gif
#OnlyThoseWhoWriteCodeKnow
Especially in a game as large as this you could never really test EVERYTHING to make sure that nothing would break after you implement any sort of change. Not to mention, that Anet IMO have a pretty good track record in this regard. Just chill out and be patient, there’s plenty of other content you could play. Actually I wasn’t aware of this, will check this evening if it also doesn’t work for me.
To add to what you said, when Anet makes tweaks to the game to improve performance (memory usage, sound, graphics and such), there is absolutely no way for them to test the stability on our computers. There are hundreds or thousands of variations in the PC market. It would be impossible for them to test every combination of component/driver. So while you computer ran fine before the patch and not afterwards is an issue that you just need to work through. Support can help those people if they take the time to submit tickets and be patient.
Because:
http://i.imgur.com/t0XHtgJ.gif
#OnlyThoseWhoWriteCodeKnow
Especially in a game as large as this you could never really test EVERYTHING to make sure that nothing would break after you implement any sort of change. Not to mention, that Anet IMO have a pretty good track record in this regard. Just chill out and be patient, there’s plenty of other content you could play. Actually I wasn’t aware of this, will check this evening if it also doesn’t work for me.
The conversation on Reddit has been pretty lively, so I’m cross-posting some stuff from there:
Why isn’t [X issue] on the list? Does that mean ANet doesn’t think it’s a problem/won’t fix it?
Just because something isn’t on the list doesn’t mean we don’t think it’s an issue or aren’t working on fixing it. It’s still a work in progress (and always will be, since new bugs pop up and old bugs are fixed on a daily basis).
The list is missing a lot of things. Inclusion on the list is not based solely on the number of reports – to be honest it’s mostly a matter of it coming on my radar. There are several ways that can happen:
- In-game reports
- Customer Support tickets
- Posts in the official bug forums (I try to keep up on these but sometimes miss things)
- Reddit posts (same as the forums)
- Me painstakingly combing through our bug database
As it says at the top the tracker, two types of bugs are also intentionally not included:
- Very minor stuff (like typos, small display issues, or super-edge-case stuff that will likely never be seen by anyone)
- Anything that could be exploited
Where are all the Dungeon/Fractal bugs?
This list is still a work in progress – expect to see more of these added tomorrow and next week.
Why don’t you just show us your bug tracker with JIRA or something, like Minecraft does?
We discussed doing something similar, but that would also expose supar sekret stuff so we couldn’t (which is unfortunate for me because it would also be a lot less work). The other downside to doing it that way would be making users comb through ALL the bugs (including stuff like typos, translation errors, tiny clipping problems, and other assorted things that don’t actually impact gameplay).
Why do I get a Zendesk error when I try to look at the list in a non-English language?
Zendesk is the platform we use for our Support site, and it’s kind of finicky with languages – all the different language versions have their own URL, so you have to have your language set to the URL you’re on or you get that error (we’re working on fixing this in the coming months, but it’ll be a while). Links to the non-English versions:
Due to the time it takes for our localization partners to translate the text, non-English versions of the tracker may be slightly out of date.
Edited to explain what Zendesk is.
(edited by GM Awesomeness.8619)
Time for me to go home. I’ll be monitoring this thread again tomorrow, so feel free to post anything you feel should be on this list but isn’t. Reports I plan to look into tomorrow (in addition to the usual checks mentioned above):
Dungeon/Fractal bugs
Hearts & Minds
The Great Oouo Event Chain
Juggernaut effects for scrapper
Tribal armor
Line of Sight issues (Blaze Breaker and potentially others)
Hunter’s Ward not showing up for enemy players
Mini display being turned off
Thanks for the reports, guys. This issue is caused by a few different bugs, so fixing it in all cases is quite complicated. The good news is that we have several changes being tested now that should resolve most (but possibly not all) of these cases. Because of the complexity of this bunch of bugs the testing phase is taking a while, but if all goes well these changes should go live on 3/22.
I am seriously upset about this… I had no idea this would happen and now my story journal will forever have a random nonsensical chapter? And I can’t do my actual story chapter? I know there’s too much going on with launch for this to even be considered in a timely manner… But please add a way to reverse this or a much clearer warning message. Calling it a feature isn’t going to fix my poor character.
This just happened to me today. I went into my friend’s Setting the Stage quest as we were doing our missions together. Me with the Priory and her with the Order of Whispers. When the message popped up I assumed it meant that, because this mission is the EXACT SAME for everyone down to the smallest detail, that it would count mine as complete and let me progress to the next story step.
Now I’m stuck doing the Order of Whispers line, and from what I’ve read I won’t get the Priory achievements and I will get Whispers agents in my Home Instance rather than Priory explorers.
The fact that a single button push on a rather vague message box can completely and irreversibly alter my character and his home instance is absolutely not acceptable. I opened a ticket, but if this proves to be permanent I will effectively have to delete a level 80, fully geared, fully specialization unlocked Revenant that was made using a Total Makeover Kit and re-make him just to do the story steps I CHOSE to do with him when I purposely and knowingly joined the Priory in the first place, I will be absolutely livid.
If you’re not going to make the warning more obvious as to exactly what this does you could at LEAST allow the player to back out of their friend’s storyline so they can resume their own.
So it has been a very long time (several years to be exact) since I have done personal stories, and I just got hit with this today while playing the game with my kids.
My son who joined the Vigil created the instance which me and my daughter entered.
So while my daughter remained on “Setting the Stage” (since she wanted to see if things would be different during it for her order) I chose to progress, because I thought (as I had no prior knowledge of this issue) that I was simply ending “Setting the Stage” and moving on to the first quest of the level 40 Priory storyline.
Now I could see the “brush off” given to those affected if things were more intuitive and better designed around this issue, but as this is still happening to players after a year+ it appears to be nothing more than a lazy excuse and bad design/coding choices.
The response from Jeffrey Vaughn really hit more as a punch to the face than anything remotely helpful, and really came across as making it our fault instead of admitting that the design choices in the end really do suck as they continue to negatively affect players in a way that should NEVER be deemed “Okay” or “Acceptable”.
To add insult to injury the excuse (or reasoning) of how it would be rather annoying to co-op play by not allowing progress is just that. An excuse.
When you know that your design/code is going to do(or is doing) something that is FAR MORE ANNOYING to a player then don’t you think it would then usually be better to just side with the least annoying choice rather than allow players characters to continue getting screwed up.
I find it odd that the only alternative stated to fixing the issue has to do with only being able to block progress and impacting co-op play when there are indeed other fixes.
A fairly easy one might be to have the FANCY in game mail system that already sends us mail during certain storyline parts actually send one upon reaching level 40 that contains a WARNING about “Setting the Stage”.
In that WARNING you might state that if the player will be going into this instance with other players they should not progress unless they are the same order as the instance creator, and then maybe even list the next story name step for each order.
I’m sure its not as easy, but as he has stated about how it will (should) correct itself it shows that the game KNOWS what order you are part of so then why not just redesign the code to perform a fail safe check (regardless of the order of the instance creator) upon offering the ability to progress past “Setting the Stage” so that it only offers the progression into the actual first level 40 quest of your own Order?
Separate “Setting the Stage” completely into its own little part with no attachment to the other level 40 story parts so that upon players completing it together they all receive notifications of the next proper step for the order they chose.
Even better just make it so that we have to be ungrouped during this story step in order to enter it, because lets face it the excuse of co-op and annoying has no warrant in this case as everyone will have to go in again anyway if not in the same order as the instance creator.
I get that not all fixes are easy, but seriously you cannot really think that the only option was the one stated, and as such its better to just leave it the way it is and tick players off.
Unfortunately, even the most well-intentioned temporary fixes can introduce more issues than they solve, as they typically result in even more convoluted workarounds in content that can have compounding “knock on” effects we might not discover until they go live (which is a big part of why players are now stuck in Chpater 7 of the personal story).
Consistent crashes like the one you’re reporting here on behalf of your friend sound like some sort of hardware issue and are more than likely unrelated to content. I can’t be certain of that fact, but this is the first I’m seeing or hearing of such consistent crashes in that instance – we’ve definitely not experienced it internally (and I’ve run it through with two of my Live characters). Most of the issues surrounding that instance have been related to the phases not always getting set/reset properly, gadget states on things like the floor pieces and updrafts not always reporting correctly, etc. We’ve tried to address almost all the issues we can, but the crashes are definitely not a common occurrence, or we would have seen some bugs come to us on it. If this is still an issue, let me know with more specific details about WHEN these crashes occur.
Hey everyone -
We do in fact care very much about your personal story experience, and we have made concerted attempts to fix these issues in the past, but unfortunately it would appear that there’s not a “one size fits all” solution. Compounding this problem is that there’s not an easy way for us to replicate the issues in order to diagnose all of the problems players have reported on the forums.
However, despite my saying that, blockers like these are an inexcusable error on our part, and we are looking at ways to solve these problems for everyone. Please accept my deepest apologies for the blocking issues, and we appreciate your continuing patience as we work to resolve the blockages as soon as possible.
Aha! We aren’t ignoring you, but we couldn’t determine a repro until very recently. A fix is in testing, but I don’t have an ETA for when it will reach the live servers.
Long winded explanation:
Basically, there are several dwarven relics scattered across the lake, only one of which is the item you’re looking for. If you pick up 6 relics without finding the scabbard, it will mark it and update the objective to “Pick up the scabbard.” If one of the relics you picked up was the scabbard it would complete the search and move on to the “Escape with the scabbard” step. BUT… If you got close to the scabbard (without picking it up) it would mark the search as complete, but not advance to the “Pick up the scabbard” step. You can swim around and interact with the relics and eventually you’ll find the scabbard, but since it’s not marked it’s very hard to find.
I’ve fixed it so the “Pick up the scabbard” step (and a marker on the scabbard) will correctly appear when you get close to it. This is also why we had such a hard time reproducing it—you have to get close to the scabbard but not have picked up 6 relics in the mean time. Since it randomly changes spawn positions, it’s a matter of luck.
(edited by Jeffrey Vaughn.1793)
So I was bopping around Blazeridge Steppes, when without warning these blue spheres called Spectral Flames start showing up. They’re invincible and their sole purpose in life seems to blow you up. They also take a good chunk of health. It got to a point where five of them were spawning at once and I was demolished. This was after spending a good hour avoiding them. What are they, why do they exist, and who in development thought it was a good idea to have murder balls randomly show up to squat in my cheerios?
Necroing this post as this is still an ongoing problem. The orbs will single out a player and relentlessly attack him. They are invulnerable, will teleport to the player’s location if he tries to move away and appear not to have a leash. The only way to lose them is to leave the map, which is not a good option if the player is trying to do the Shatterer and getting the achieves.
Some other threads:
- https://forum-en.gw2archive.eu/forum/support/bugs/Spectral-flames
- https://forum-en.gw2archive.eu/forum/game/gw2/Spectral-Flame-Am-I-Missing-Something
- https://forum-en.gw2archive.eu/forum/game/lwd/Spectral-Flame
- https://forum-en.gw2archive.eu/forum/game/gw2/Spectral-Flame
- https://forum-en.gw2archive.eu/forum/support/bugs/Invuln-Spectral-Flames-appearing-at-random
- https://forum-en.gw2archive.eu/forum/support/bugs/Spectral-flames-in-the-open-world
- https://forum-en.gw2archive.eu/forum/support/bugs/Spectral-Flames-attacking-players
- https://forum-en.gw2archive.eu/forum/game/gw2/What-the-heck-are-Spectral-Flames
ANet may give it to you.
Trying to complete the Sunrise 1 legendary line, and the Rescue the villagers and defeat harpy kidnappers event is bugged, has been since yesterday. I found a report from 2014 of this same exact bug. It’s nearly two years later, and it is still bugged? Seriously?
All the work I have done so far is waiting for a quest that developers haven’t had the chance to do anything about for two years? Amazing.
We’re not trying to defend their actions. We are pointing out that the only people who know the full story here are Arenanet. You seem incredibly willing to criticise them for what they’ve done, but the reality is that nobody here aside from them knows the reasoning behind it. We don’t know what prior occurrences may or may not have happened with your account, and we don’t know their reasoning behind it.
Look at it rationally. Instead of waiting for them to reply you’re already vilifying them for their actions. You’ve gone beyond simply stating what has happened to gain awareness of a possible abuse of power. Because you’ve now stated adamantly what you think has happened and how you think it’s an abuse of power, when you don’t actually know their side of the story.
I’m not saying you’re wrong, and I’m not saying that Arenanet’s actions are right. I’m saying until you actually get a response it isn’t constructive to go around throwing accusations.
Yes people need to know how the company is operating. But you haven’t got a response from them. So you dont even know how they’re operating. Wait until you get a response before you start the witch hunt…
I’d love to see how some of you would respond if the same thing happened to you. Really, I would.
Good question. Hard to answer since it would depend on what my history with ANet CS was. If it was me, personally?
I’d laugh, submit a ticket, and get to the bottom of it- since it would be a total mystery.
If I were a hypothetical someone else, someone with a history of interactions with ANet CS, I might come to the forums and tell half or one-third of the story, ignore direct questions about whether I submitted a ticket or not, and attack people who pointed out any inconsistencies.
The recipe
https://wiki.guildwars2.com/wiki/Box_of_Recipes:_Howl_ lists three professions, which to me seems as you can craft the ingredients on any of the three (like with inscriptions).
But when you learn it as anything that is not a huntsman, well, you are out of luck, because only thing that you could craft is the Legendary inscription. I have learned the recipe on the artificer, which was presumably silly of me – but I kind of hope that the game will tell me which crafting disciplines are applicable to the recipe and I would not have to verify those things in wikis and forums.
Now my artificer can craft a legendary inscription and nothing else. I have another character that is a huntsman, and if I would’ve known that the recipe is actually legit for huntsmen only, I would’ve learned it on her. The idea of leveling my artificer as a huntsman does not sound appealing – I would’ve done it if it was my fault, but I don’t see how following in-game instructions is my fault.
I would really appreciate if this bug gets resolved – I can repeat the achievement, or, if possible, just an ‘unlearned’ recipe back in the inventory so that I can give it to the huntsman would be incredible.
Contact support; they’ll help you get the recipe(s) on the correct toon.
(There are several current threads with suggestions for changing the mechanic so this doesn’t happen as easily or as often.)
This is still an issue, I am on 310 ping at the moment, which is about the best you can get from Australia to Europe, and I cannot get past the first canyon. This is even worse because they insist on making this a daily. Can you please report on progress on this? Oh wait, remembers that anet are well known for not reporting on anything. Darn.
I was trying to access a Dragon’s Stand map with a character that hasn’t got the waypoints yet to join a guild member, as little time was left and my gear was all on that character.
First a monster spawned on top of me, out of sight, preventing me from teleporting. Next the map was full. Quite a few were used up, and this shouldn’t have ever been possible.
When your inventory is too full to open a bag or map/daily reward it doesn’t destroy the items when you click it. When you activate a self style hair/total makeover kit and don’t end up changing your appearance with it, they’re not destroyed. When you fail to salvage with a Black Lion Salvage Kit a charge isn’t used.
So why are these teleports getting used up when they physically cannot be used?
I only used more than one because I was operating under the assumption that it would not be used if it could not actually be used, like with all other black lion items.
I want the Teleport to Friends refunded, they were destroyed for nothing and there is no warning of any kind. It doesn’t fit in with how any other similar items work. They’re a very limited resource I got from black lion chests. That they’d be wasted because of a bug like this is completely unreasonable.
If I don’t get at refunded I would at least like them to add how it ACTUALLY works to the tooltip, or 1) block use during combat 2) stop them being consumed if the targeted map is full. So at least nobody else misses out. I can’t be the only one.
I’m actually afraid to use my remaining two in case they disappear for nothing like the others.
(edited by Meld.1629)
It’s not related but when I rage in map chat I get suppressed, but I don’t have this problem in team chat.
The Warrior turns to the guardian and says, “Did you hear something?”
Guardian replies, “No, but how’d the elementalist die?”