Showing Posts For JustTrogdor.7892:

Gem Store refund possible?

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Are the support team normally quick to reply? I just sent in a ticket, asking them for a refund.. I bought 3 lots of the same GEM transaction, by accident, due to the pay-pal screen not loading on my IE properly TWICE.

I only wanted one purchase, but it made three go through… I hope they are quick to sort this out, I have played GW2 since close to it’s release date.

The window for support response is 3 days (72 hours) meaning they try to respond within that time frame. If you do not receive a response by then you can post your ticket number in the “3 Days & older” sticky thread.

You should have already received a auto response email with your ticket number. If you didn’t you may want to review these threads:
https://forum-en.gw2archive.eu/forum/support/support/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast/

https://forum-en.gw2archive.eu/forum/support/support/Delayed-or-No-Ticket-Reply-Read-This/

The Burninator

Bought Products - Need Help

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You will need to contact customer support by following the support link at the top of the page then the submit a request link.

The Burninator

Character stuck in Fields of Ruin

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

This thread may or may not help you but I thought I would link it anyway:

https://forum-en.gw2archive.eu/forum/support/support/Character-stuck-in-Caledon-forest/

If the posts in that thread don’t help you consider contacting support using the support link at the top of the page then the submit a request link.

The Burninator

(edited by JustTrogdor.7892)

Precursors under 74 Gold on TP!

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The old topic didnt exactly stay on topic either and here we are already talking about Joe Montana driving demand in his Kia Soul.

Don’t try to turn this into yet another mount thread Wanze.

The Burninator

Precursors under 74 Gold on TP!

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

I’d like under water combat a lot more if things didn’t aggro you from half way across the bloody ocean.

Just saying.

I think you might have meant to post in this thread:

https://forum-en.gw2archive.eu/forum/game/gw2/What-happened-to-underwater-content/

This topic is about precursors on the TP, not what people think of underwater combat.

The Burninator

New items NOT in gemstore as advertised

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

It isn’t Tuesday Anet time. It’s Monday early evening.

The Burninator

home for the Black Lion trading forum?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

is the dark moon shield in game? dev needed

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

Questions about Eternity

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

To be safe, make sure to manually unlock each skin as you craft eternity.

OP said he is buying it from the TP.

The Burninator

Character Name Wipes?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Inactive names could be temporarily freed. If that account became active again you would lose your name and be forced to rename.

Nope. Names are first come, first serve, and Arenanet is gracious enough to allow for accent marks, umlats, and other non standard english characters for naming, and allows for first and last names (or even first, middle, last if you want)

I’d be okay with permenantly banned accounts having their names up for grabs again, but otherwise, get creative. An account in good standing losing their names because you can’t get creative is weak.

People go on breaks, it may be a several month break, but they come back and when they come back, they want their characters as they left them. A good way to make sure that players never return is to make them lose their characters or character names after going away for awhile. Now they got nothing to come back to.

That’s why I said “temporarily” and not “permanently”. I know my post wasn’t very clear but point is that if anyone takes your name you will get it back when you start playing again.

And then you would have a bunch of players QQing all over the place that their name was taken away from them because “Bob Warrior” logged back in. “It isn’t fair because I have been playing that character for 500 hours and now my name is gone!”

There is no way that this would work without angering a bunch of people. Under your idea what is Anet supposed to do? “You selected a name taken by an inactive player. It may be temporary and you may lose your name when that player returns to the game. You will then have to pick a new name.” I don’t see that happening and I don’t see Anet dedicating resources to support such an idea. Plus define inactive player, 3 months, 6 months, 12 months, 18 months?

Lastly, Anet has made their stance clear on names for “inactive” accounts and accounts that have been banned. They will not release those names under any circumstances.

The Burninator

(edited by JustTrogdor.7892)

Character Name Wipes?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

I think the OP has been answered several times already including links that show Anet’s policy on not freeing up names on dormant accounts. Therefore I feel this thread has run its course. No need to beat up on the OP anymore.

The Burninator

Jump Dodge Key Binding Question

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

https://forum-en.gw2archive.eu/forum/support/support/Policy-3rd-Party-Programs-Multi-Boxing-Macros/first#post1532762

This means that if you program a macro, it must require one keystroke per action. You may not program a single key to perform multiple functions.

The Burninator

Account Issue/Compromise?

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

We have him submitting a ticket via the support option from the official Guild Wars 2 website, but we wanted to know if there were more details to check on to find out why his account was suspended?

Your friend will have to wait to hear from support. Anet will not discuss account issues with anyone but the account owner.

The Burninator

Christmas Scammer

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You should edit out the URL in your image. You don’t want some reader here to go to that link. Also you should report the sender.

The Burninator

(edited by JustTrogdor.7892)

Why Doesn't the Forum Search Work?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

This is very disappointing to hear. They did hire programmers for their website, right? And I would be very interested to hear why it is “impossible.”

To quote a from a link I provided above:

The problem is deep within the technology behind the forum structure itself. Yes, we had a search engine in the beginning, but it was broken by our forum contractor in the course of working on other things. We no longer have a relationship with that contractor or his company, and someone else is not able to step into the system and fix the search engine because (1) our programmers are tasked with other essential work, (2) the forums run on a web framework with which most of our programmers are not familiar and (3) we’re investigating other options for forums and it would not be prudent to pour money into hiring someone to fix this as a short-term solution.

The Burninator

Why Doesn't the Forum Search Work?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

(edited by JustTrogdor.7892)

Player returning from 6 month hiatus.

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Dungeons are the same. There have been some new maps added during living story P2.

https://forum-en.gw2archive.eu/forum/info/updates

Happy reading..

The Burninator

I have a question about dual accounts

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

So killing stuff in dungeon on main account while having secondary account character in party sitting at entrance is ok?

As long as each account is controlled separately. However, your other party members may not appreciate that. .

The Burninator

I have a question about dual accounts

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

You can have multiple accounts as long as each account is controlled separately.

https://forum-en.gw2archive.eu/forum/support/support/Policy-3rd-Party-Programs-Multi-Boxing-Macros/first#post1532762

Dual- or Multi-Boxing
You may use more than one account at the same time.
You may use more than one computer at the same time.
You must be actively playing on each account.
And as stated above, you may not program your keyboard to perform functions on more than one account at a time.
a. For example, if you press W on your keyboard to move forward, a single character on a single account should move forward. The keystroke or mouse click should not perform functions on more than one account.

The Burninator

(edited by JustTrogdor.7892)

Looking for a Guild with Teamspeak or Skype

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

[MAC] graphic glithces..

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You probably won’t get support here from Anet when it comes to the Mac client. I would suggest you submit a ticket to support by following the support link at the top of the page then the submit a request link. Make sure in your ticket you tell them you are a Mac customer. Unfortunately it seems the only way to draw attention to ongoing Mac problems is to contact support.

The Burninator

[Mac] client does not open

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You probably won’t get support here from Anet when it comes to the Mac client. I would suggest you submit a ticket to support by following the support link at the top of the page then the submit a request link. Make sure in your ticket you tell them you are a Mac customer. Unfortunately it seems the only way to draw attention to ongoing Mac problems is to contact support.

The Burninator

Deleted app support folder, game dead

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You probably won’t get support here from Anet when it comes to the Mac client. I would suggest you submit a ticket to support by following the support link at the top of the page then the submit a request link. Make sure in your ticket you tell them you are a Mac customer. Unfortunately it seems the only way to draw attention to ongoing Mac problems is to contact support.

The Burninator

Character Name Wipes?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

Chosing a character

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

My main is a Mesmer and it is a lot of fun. I’m only speaking PvE wise. I don’t do PvP or WvW. Of course I leveled my Mesmer before the trait changes. With the problems getting traits it may not be so much fun when leveling.

The Burninator

Character Name Wipes?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

Character Name Wipes?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

What happens to say people that play GW2 and are in the military. Say they have to deploy of 18 months or longer? Is it fair they come back and find their names gone? I don’t think so. What happens if someone doesn’t have the means to play for an extended period of time due to illness or other circumstances? Is it fair for them to lose their names? I think not.

It is fair. They chose to join the military, and they know as a consequence they may be gone for 18 months. That is no basis for them to be able to hang onto a name that is not in use for over a year and a half. Not to mention, I know plenty of people in the military who still game. They’re not in constant warfare 24/7, simply because they are deployed.

And if you’re gone for over 2 year due to an illness, I think you have bigger things to worry about than losing your name in an online game.

LoL. So if you for some reason lose your internet for say 8 months you would have no problem when you come back and find all your names gone? I doubt it. You would probably post throwing a fit that you lost your names.

Just be more creative and pick a new name.

The Burninator

(edited by JustTrogdor.7892)

Raids, Guild halls, Duel option - When?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

well, if the community cries so much about the same stuff all over again since launch, why don’t they make it happen?

A lot of things the community “cries” about over and over are also things other members of the community don’t want and have voiced as well. So who get’s to decide? Anet is the one that decides. None of these topics are new and Anet has seen them on the forum over and over and I’m sure they reviewed the responses on both sides of the topic. If you think starting yet another thread on topics that have been beaten to death will make a difference you are wrong. It isn’t like Anet reviews the 50th thread on say raids and thinks, “Wow, raids, we never thought of that before. We should think about it,” you are wrong. Only time will tell what Anet decides to do.

The Burninator

Character Name Wipes?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

What happens to say people that play GW2 and are in the military. Say they have to deploy of 18 months or longer? Is it fair they come back and find their names gone? I don’t think so. What happens if someone doesn’t have the means to play for an extended period of time due to illness or other circumstances? Is it fair for them to lose their names? I think not.

The Burninator

Raids, Guild halls, Duel option - When?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

It’s funny your video starts with talking about the ability to build a precursor for a legendary. How has that worked out?

Plus, you will note I never commented on if there should or should not be dueling.

Among many other things that have not gone live, yet. Just giving the community a link to a 2013 “dead horse” topic is all.

Yep the video and quote from Colin has been linked before in many of the other duel threads. Nothing new. It’s still a dead horse topic.

I disagree, not anymore of a dead topic than bringing GvG, Raids, mounts, esport, Housing, etc…perspective is all.

Those are also topics that have been beaten to death here as well. It isn’t like Anet has not seen these topics over and over. I don’t think you know what beating a dead horse means.

The Burninator

Raids, Guild halls, Duel option - When?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

It’s funny your video starts with talking about the ability to build a precursor for a legendary. How has that worked out?

Plus, you will note I never commented on if there should or should not be dueling.

Among many other things that have not gone live, yet. Just giving the community a link to a 2013 “dead horse” topic is all.

Yep the video and quote from Colin has been linked before in many of the other duel threads. Nothing new. It’s still a dead horse topic.

The Burninator

Raids, Guild halls, Duel option - When?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

It’s funny your video starts with talking about the ability to build a precursor for a legendary. “The other thing you will see this year is you will see the ability to craft a precursor,” – Colin 2013. How has that worked out as we approach 2015?

Plus, you will note I never commented on if there should or should not be dueling.

The Burninator

(edited by JustTrogdor.7892)

Weaponsmithing guide; ascended parts?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Also keep in mind for a lot of mats you need to craft level you can place buy orders under the buy now price and they usually fill rather fast. I think gw2crafts.net uses buy now prices. However, especially for lower level mats buy orders can be filled quickly. That will save you some coin as long as you don’t mind waiting a bit for the orders to fill.

The Burninator

Raids, Guild halls, Duel option - When?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

As to the questions in the title of your thread, happy reading:

https://forum-en.gw2archive.eu/forum/game/cdi/CDI-Guilds-Raiding/
https://forum-en.gw2archive.eu/forum/game/cdi/CDI-Guilds-Guild-Halls/

As for dueling it has been discussed many times and that dead horse is beat into the dirt. You can use Google to find threads on the topic (Oh, I just noticed you have a thread on this topic a few months ago already, so I’m sure you know it has been discussed here many times).

The Burninator

(edited by JustTrogdor.7892)

email autentication and change email adress

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Okay, now all you can do is wait. Sometimes customer support gets a little backed up but you have done what you can at this point.

The Burninator

email autentication and change email adress

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Since she can’t post here because she cant’t login, you can post her ticket number for review in the sticky thread above, “Tickets for Review (3 days & older – Part 2)”.

The Burninator

email autentication and change email adress

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Did she receive the auto response email when she submitted her ticket? If so then you can post the ticket number in the “3 Days & older” sticky thread for review.

If she didn’t receive the auto response email she may want to review this thread:
https://forum-en.gw2archive.eu/forum/support/support/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast/

The Burninator

email autentication and change email adress

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Your girlfriend will need to contact support using the support link at the top of the page the then submit a request link on that page.

The Burninator

GTX 970 Black Screen Crash during game

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You might review this sticky related to black screen issues.

https://forum-en.gw2archive.eu/forum/support/support/Black-Screen-Issues-1/

The Burninator

Inactive leaders in guild

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

Any sale this year in TP?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The BLTC forum was archived, you can’t post in archived forums. As to sales, no one but Anet knows. They do happen from time to time though.

The Burninator

(edited by JustTrogdor.7892)

Anyone else do secret toymaker? :o

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

?? Fractal weapons are account bound.

The Burninator

Best Christmas present ever!

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Pretty cool. But Chris you know you can attach images to posts instead of using imgur links. Just use the “more posts & formatting options” button.

Attachments:

The Burninator

(edited by JustTrogdor.7892)

Suggestion: Gifting Account Items

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

I agree I think it would be cool if you could mail items like boosters and such to others as a gift. I have a bank full of such items I’ll probably never use. It would be fun to mail some XP boosters, crafting boosters, WxP boosters, instant repair canisters etc. to the new players I run across.

I can see them not being sellable on the TP, but it would be cool if I could give them away.

The Burninator

ISO: Best Bet for Secret ToyMaker gifts

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Send them 5 gold worth of black lion chests.

The Burninator

Guild Wars 2 Needs Your Vote

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Why does it even matter? These vote things mean nothing aside from what player population can encourage the most people to vote. If GW2 wins the haters here will say the vote doesn’t matter and the supporters will say they do. If GW2 loses haters will say the votes matter and the supporters will say they don’t.

It doesn’t, it is just a bit of fun

What this guy said. It’s just fun and different.

It’s just click bait. Plus you have to login/register to vote.

The Burninator

Guild Wars 2 Needs Your Vote

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Why does it even matter? These vote things mean nothing aside from what player population can encourage the most people to vote. If GW2 wins the haters here will say the vote doesn’t matter and the supporters will say they do. If GW2 loses haters will say the votes matter and the supporters will say they don’t.

The Burninator

FAQ and "Sticky Threads"

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

(edited by Moderator)

Accidently spent claim ticket

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

The only thing you can do is submit a support ticket and give it a shot. Anet has been known to provide support for certain errors in the past, for example people that bought duplicate unique ascended rings and what not.

The Burninator

No more daily laurels?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

But right now you can get one for every Winterday daily completion.

And once WintersDay is gone, then we cannot get a daily laurel anymore?

Again, here is the schedule for laurels you get just for logging in. No they are not daily.

http://wiki.guildwars2.com/wiki/Login_rewards

The Burninator