Showing Posts For JustTrogdor.7892:

Has anyone noticed...

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

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The Burninator

Choosing a Home World

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Thanks for the tip again. It’ll be helpful. So this case I Can still play with my friends as long as we are in the same region. Thanks a lot.

Everything but WvW, you have to be on the same server for that.

The Burninator

Choosing a Home World

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

I’m on Tarnished Coast. Another note about servers. GW2 now uses a megaserver system which means that people in PvE are merged across servers for their region. This means that in PvE you can still play with players from other servers as long as they are in the same region NA or EU. Server choice matters the most for WvW as you have to be on the same server as your friends to play WvW with them.

The Burninator

Choosing a Home World

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Also keep in mind if your friend is on a full server you may not be able to transfer there until there is an opening. Some servers stay full most of the time.

The Burninator

Choosing a Home World

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

I know for a fact that all banked items move with you even when you delete all your characters and transfer. The only items that are no good after deleting a character are items soulbound to that deleted character. You can still bank them but you can’t withdraw them or use them.

The Burninator

Choosing a Home World

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

I think the items get mailed to you in game once you create a character. I suppose you could leave them in the mail. I don’t have the DE version so I’m not sure how that works. But I’m guessing you can either leave them in the mail or put them in your bank.

The Burninator

Choosing a Home World

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You can test the game if you want on whatever server you choose but if you want to transfer later for free you will have to delete all your characters. If you choose to do so you will need to put everything not soulbound in your bank first so you don’t lose those items. All items in your bank will transfer with you. Since you are receiving the armor skin and other items that come with the DE you may want to bank them and not use them if you plan on deleting your characters later for a free transfer.

The Burninator

(edited by JustTrogdor.7892)

How big is the initial download?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The download tracker percentage is number of files left to download not the size left to download. Some files are larger than others. That said, I think the final download size is somewhere around 20 GB or so. The minimum system requirements state you need 25 GB available HDD space.

The Burninator

(edited by JustTrogdor.7892)

Old costumes

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You may need to visit the black lion trader:

http://wiki.guildwars2.com/wiki/Black_Lion_Trader_

http://wiki.guildwars2.com/wiki/Game_updates/2014-04-15#Outfits

Town clothes have been replaced by the wardrobe and outfits as a way to customize characters in and out of combat.
Players can visit a Black Lion Armor Trader in any major city to have their town clothes converted to items compatible with the new wardrobe.
Full outfits such as the Cook’s Outfit and Mad King’s Outfit are now outfits as described above.

The Burninator

(edited by JustTrogdor.7892)

Is there still a Guild Wars "1?"

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

https://support.guildwars.com/home

Follow the submit a request link to contact support.

The Burninator

(edited by JustTrogdor.7892)

Account Authentication

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You will need to contact support. Follow the support link at the top of the page then the submit a request link.

https://help.guildwars2.com/entries/27626157-Mobile-Authentication

If you want to unlink your authenticator but no longer have access to your mobile device, please submit a request to our Support Team for further assistance.

The Burninator

(edited by JustTrogdor.7892)

Worst Customer Service Ever??

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

As far as posting the ticket in the sticky thread, if we cannot login to the guildwars2.com site without authenticating under her email address, then we cannot access the forums to post the ticket number for review. … unless I do it under my login, in which case you’re saying they won’t do anyway.

You can post your daughter’s ticket number in that thread for her if it has been over 72 hours. Also, as I quoted from the article, has your daughter tried setting up an email account with an alternate service and submitting the ticket? Did she get the auto response if you have done so? I’ll quote it again incase you missed it.

If you are not receiving automatic responses from Support after submitting a ticket, please submit a new ticket using an alternate e-mail account. The alternate e-mail account should use a different e-mail provider than the one you’re having trouble with. For example, if the e-mail you used previously was @yahoo.com, the alternate address you use on your new ticket might be sent from a @gmail.com or @hotmail.com address. Make sure you let us know which e-mail address you’re having trouble with, and which address you prefer us to use in the future. Additionally, please include the number of your original ticket (if available) in the subject line of your new one, as well as any other information you previously provided.

The Burninator

(edited by JustTrogdor.7892)

Super new to the game

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Are you talking about Miniature Rytlock? If so it is probably in your wardrobe options.

The Burninator

Worst Customer Service Ever??

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

If your daughter is not receiving emails consider reviewing this article:

https://help.guildwars2.com/entries/64124056-Problems-Receiving-Guild-Wars-2-E-mails

This part of the article may be of interest to you given what you described:

If you are not receiving automatic responses from Support after submitting a ticket, please submit a new ticket using an alternate e-mail account. The alternate e-mail account should use a different e-mail provider than the one you’re having trouble with. For example, if the e-mail you used previously was @yahoo.com, the alternate address you use on your new ticket might be sent from a @gmail.com or @hotmail.com address. Make sure you let us know which e-mail address you’re having trouble with, and which address you prefer us to use in the future. Additionally, please include the number of your original ticket (if available) in the subject line of your new one, as well as any other information you previously provided.

Note, your daughter does not have to be able to sign in in order to submit a support ticket. You mentioned a support ticket has already been submitted anyway. The ticket should have been submitted for your daughter’s account as support will not discuss account issues with a different account holder. Tickets are reviewed in the order they are received. If you do not receive a response within 3 days (72 hours) you can post the ticket number for review in the “3 Days & older” sticky thread.

The Burninator

(edited by JustTrogdor.7892)

Account hacked

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Your friend will have to wait to hear back from support. Support tickets are usually addressed in the order they are received. The window for a support response is 3 days (72 hours). If your friend does not receive a response by then post the ticket number the “3 Days & older” sticky thread for review.

The Burninator

Attention Mac users. Losing our forum

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

It is bad news. I wonder if the designated Mac people will be able to find Mac related posts in the merged tech support forum. I’m guessing they will get lost. Not that the Mac team posts here much as it is or there is any proof they read this forum more than once a month.

With the new forum specialist program, I would hope someone would volunteer to at least get word to Anet about what is going on with the Mac client posts. The person I think would be best doesn’t qualify because I think he is in the UK.

The Burninator

(edited by JustTrogdor.7892)

Mounts [merged]

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Keep in mind that not everyone that posts these threads are aware how often this question has been asked nor does the broken forum search help much with that.

I sent the OP a PM explaining that as I noticed it was their first post on the forums.

The Burninator

Mounts [merged]

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Attachments:

The Burninator

(edited by JustTrogdor.7892)

Account Shutdown - Real or Scam?

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You’re welcome and you did the right thing removing your email address from the message (a lot of people forget that) and removing the links.

The Burninator

Account Shutdown - Real or Scam?

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

It’s a phishing email trying to scam you into giving out your account info so they can steal your account.

https://forum-en.gw2archive.eu/forum/support/account/Common-Phishing-E-mails/first#post4598051

The Burninator

Pet Peeve - Cryptic/Misleading Topic Titles

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

OP I suggest you change your thread title to “Mounts”.

The Burninator

Serial Key Added To Closed/Refunded Account

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You will need to wait to hear back from support. The window for a response is 3 days (72 hours). If you don’t hear anything after that time you can post in the 3 Days & older sticky thread for review.

The Burninator

I've received a Golem Banker by mistake.

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

Possibly received an item by mistake?

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

Questions on the Guild Wars 2 Forum Specialists Program

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Also please make sure these specialist posts don’t show up in the dev tracker forum.

The Burninator

Questions on Forum Reorganization

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Why is PvP and WvW being shoehorned into general discussion? Just seems like you guys are intent on killing the WvW community one update at a time.

According to plan Gaile linked PvP and WvW will still have their own sub-forum.

Game Discussion

  • Guild Wars 2 Discussion
  • Living World Discussion
  • PvP Discussion
  • WvW Discussion
  • Lore
  • CDI (Collaborative Development Initiative)
The Burninator

Item storage

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

A way to see what server am i? URGENT!

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

When you log into the game it brings you to the character selection screen. On the lower left it’ll tell you what server you’re on.

I’ll upload mine as an example.

Post script: My photoshop skills are horrible

OP said he can’t log into the game at this time.

The Burninator

Questions on Forum Reorganization

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Am I the only one, then? I experience long load times at work (strong ‘Net service as you can imagine), at home (fast cable), on the road — everywhere. Maybe I’m impatient, but posting and loading to read take me quite a little bit of time.

The forum almost always loads instantly for me over wifi.

The Burninator

A way to see what server am i? URGENT!

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Look yourself up on the achievement leaderboard.

https://leaderboards.guildwars2.com/en/na

That is the URL if you are on an NA server.

The Burninator

Questions on the Guild Wars 2 Forum Specialists Program

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The only benefit to those participating is this will just create a bunch of star-bellied Sneetches. Guess how those reports are going to read when a star-bellied Sneetche sees a popular suggestion they don’t agree with? Oh, wait what suggestion? LOL

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The Burninator

(edited by JustTrogdor.7892)

Questions on Forum Reorganization

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

-1

With so much lumped into general discussion posts are going to fall off the page fast. What’s easier for a dev? To go to a sub-forum dedicated to that topic or scroll through 10 pages of topics on just about everything to try and find a specific topic? What’s easier for a forum member interested in a topic to do? Go to a sub-forum on that topic or scroll through 10 pages of random topics trying to find the one they are interested in?

The Burninator

(edited by JustTrogdor.7892)

Account Shut Down Notice

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

It’s a phishing email trying to scam you into giving out your account info so they can steal your account.

https://forum-en.gw2archive.eu/forum/support/account/Common-Phishing-E-mails/first#post4598051

Also you should remove your email address from your post for security reasons and so spammers don’t get ahold of it and spam you.

The Burninator

Still having issues since Oct patch?

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

I agree I feel the Mac posts will just get lost there. Not to mention it will be a matter of seconds after someone posts a Mac issue and some troll chimes in with, “Mac suX0r! Get a real machine.”

The Burninator

no more excess to guild bank

in Bugs: Game, Forum, Website

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

Message on behalf of Seigfried.5938

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You should never post an email address out in the open like that unless you want to get a ton of spam. Spammers use spiders to crawl the internet for publicly posted email addresses, harvest them and then spam away.

The Burninator

Attention Mac users. Losing our forum

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

https://forum-en.gw2archive.eu/forum/info/news/Forum-Reorganization/first#post4600078

We are losing our forum. The forum that is supposed to be watched by the “Mac specialist”. It is going to be merged with account and tech support. In other words our Mac related posts will be buried with all the account support and PC tech support posts. This will make it even more difficult for that “Mac team” to find Mac related posts.

Thoughts?

The Burninator

(edited by JustTrogdor.7892)

Glowing Items in Inventory

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

The Burninator

Point of Luck after 300% MF???

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Amazing, had you not rushed getting to 304%, you would not be asking this in the first place.

You call 2+ years rushing?

You couldn’t have spent 2+ years maxing account magic find as it was introduced Sep 2013.

The Burninator

Vote for GW2 - Best MMO 2014

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

I wonder if people would have claimed how meaningless it was if GW2 was not in the lead.

I agree the poll is meaningless but you are right. If GW2 was not listed or in the lower votes of the polls someone would have started a thread talking about how GW2 is dead. “GW2 is dying! Ranked last in the poll!” And people would have jumped all over it agreeing.

The Burninator

Code HELPPP

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

The window for response from CS is 3 days (72 hours). It may take longer but that is what they aim for, 72 hours or less.

The Burninator

Code HELPPP

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

As you have found out you cannot use a new account to un-ban an old account. To get an answer to your question you will need to contact support using the link at the top of the page then follow the submit a request link.

The Burninator

Problem with Cultivated wine

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You will need to contact support using the link at the top of the page then then follow the submit a request link.

The Burninator

Digital Deluxe since launch

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Because you got what you paid for already. I don’t recall anything stating that you would receive all future upgrade items.

The Burninator

Scamming is ok now?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

Tell me why i should continue to play right now.

Well, it seems you need to keep playing to earn some of that gold back. Sorry, I couldn’t resist.

The Burninator

Scamming is ok now?

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

You won’t get your gold back, as Anet stated they don’t get involved in player to player transactions. The most that will happen is the person that scammed you might get suspended or banned.

The Burninator

Southsun Survival

in Forum and Website Bugs

Posted by: JustTrogdor.7892

JustTrogdor.7892

Wrong forum. This is the forum for website and forum bugs.

The Burninator

Trying To Buy the Game For a Friend

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Okay, no cottages, just peasants.

The Burninator

Trying To Buy the Game For a Friend

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You can buy the digital download and send them the unused serial number you receive. Just make sure you don’t register it and make an account, let them do that. Then all they have to do is register and download the game.

The Burninator

Unable to buy gems in store

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You will need to wait to hear back from support. If it has been over 3 days (72 hours) since you submitted your request you can post your ticket number in the “3 days & older” sticky thread.

The Burninator