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Why does the search function suck?

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shadow.6174

Well, here is the exact reason of why search hasn’t been fixed so far:

[SNIP] We regret that the search engine is not functioning properly right now…

Out of curiosity, does anyone know if the search engine ever worked? If so, when did it stop working? I’m not sure that I recall that it ever worked, but I could be mistaken.

In any case, I’m having a difficult time understanding why exactly the forum search engine would be broken for so long and/or be so difficult to fix. Nearly every forum on the internet has a working search engine; it’s not brand-new cutting-edge technology. Honestly, is ANet doing so poorly financially that it cannot afford to have forum tools that work?

The problem is deep within the technology behind the forum structure itself. Yes, we had a search engine in the beginning, but it was broken by our forum contractor in the course of working on other things. We no longer have a relationship with that contractor or his company, and someone else is not able to step into the system and fix the search engine because (1) our programmers are tasked with other essential work, (2) the forums run on a web framework with which most of our programmers are not familiar and (3) we’re investigating other options for forums and it would not be prudent to pour money into hiring someone to fix this as a short-term solution.

My team agrees that it would be great to share the system that is outlined in the OP, and we’re going to figure out a way to do that. It won’t be as simple as “plumbing” the current search window to go to Google — each of us still will need to input the search manually, but it’s better than the current “poke and prod” to find a particular post!

Btw, that thread was what led Gaile to make the sticky thread about the search feature.

Sanctum spirit is unplayable for me :-(

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shadow.6174

Welcome to the club! :P The issue has been around for ages now (Lightning Pull is buggy since first time that Baazar of Four Winds came out but seems to be worse lately). There have been several threads about this but thanks to the broken search I can’t find them so easily atm.

Zinc Ore

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shadow.6174

Ah I thought so, I imagined it would drop only under certain circumstances (like having specific collections unlocked). Thanks for the info.

1/4 Update Notes broke Continuum Shift

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shadow.6174

How about actively test your game patch before releasing, you know like every other game companies do, no matter the size of the team?

Do you really think they didn’t test it? Would you think that a company of size of Anet would be dumb enough to release stuff without any testing? Have you even worked with software programming, even complex one like MMOs?

The game is a complex thing and even doing thousands tests something could slip off when going into a different environment. Yes, the live servers are different of their test servers. It could have passed their tests in the test servers but when it reached live servers something else triggered the issue and possibly it wasn’t foreseen during those tests. Also, testers are humans, something possibly could have slipped off and gone forgotten during tests. As stated before…

So imagine if you would a QA member makes a mesmer, F5’s, then waits. Ability expires, rift disappears. Retest a few times to confirm the result. Bug marked as fixed.

[..] A specific bug is entered. That specific bug is fixed. That specific fix is tested.

… they tested a specific fix, the tests were to check if such fix worked and if it did it passed, then why it went live. Again, it’s a complex system, it’s hard to foresee what could affect whom, even worse with no much time.

More important than the fact it wasn’t caught when they tested it (which actually looks really bad on their part) is that it has been 22 hours and they haven’t hot fixed it yet. This basically breaks the entire class mechanic for the Chrono elite class and they didn’t revert the change. Really concerns me about the state of Anet’s priorities.

Guys you have killed an entire class for a whole day. This must have highest priority!

Well, they fixed it on 1 day, wouldn’t it mean it was priority? Or priority means fixing stuff within 5 mins? That’s impossible for complex systems like a MMO. See my statements above.

To summarize: Check all facts involved before doing any bs statements or demands. I know it’s a crippling bug, I also play a mesmer, but let’s be comprehensive and patient.

(edited by shadow.6174)

1/4 Update Notes broke Continuum Shift

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shadow.6174

Bug Fix:

  • Chronomancer—Continuum Shift: Fixed an issue that caused the rift to activate for only the minimum duration.

Zinc Ore

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shadow.6174

Zinc? I have never seen copper nodes giving zinc ore. Maybe it’s something new I’m not aware of.

Dev tracker improvements...

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shadow.6174

To summarize, and I believe that’s what Inculpatus meant, the thing is they used a third party software for this forum and it’s no longer supported by the developer and nobody at Anet have had a change or could learn how stuff works in order to try anything with it (see the broken search having gone unfixed for years). That would be the main reason of why nothing much changes regarding forums and why it was said “if, new software is implemented”.

Update Notifier lies like Pinocchio

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shadow.6174

Are you sure it wasn’t a disconnect for some reason? When there is an update pending and you disconnect (either you did or the game crashed/disconnected) it will start updating so soon the launcher restarts. I have had such frustrating moments but it was because I lost connection just when there was an update pending.

Other than that I have never experienced such early restart.

Other possibility, by chance was the map flagged as closing a and you ignored the invite for volunteering? If so, it’s possible the time ran out and the map closed and, when there is an update pending and you leave the current map (in this case leaving an instance of that map) the game restarts itself. I have gone through it once (although there wasn’t an update) as I got tossed out of a map during an event, but it was because I ignored leaving it and the time ended.

Ported to north of LA..

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shadow.6174

If you mean the spot near the portal to Gendarran Fields yes, it’s like Andraus said. That spot is the default location for when the game loses track of where your last position was. It also happens when you crash during a map change or get disconnected in a few cases, then it can be said that’s when the game doesn’t “know” where to “put” you. I don’t know if it’s intended or not but I have noticed this behavior started when the new Lion’s Arch was opened, I can’t recall the game making such repositioning before.

Curious fact, although not confirmed. If you open your world map while standing at that spot and zoom out the most you can you will notice that the spot is exactly, or almost exactly, the center of the world map, possibly that’s why that spot is chosen.

GW2 Pause/Freeze while Playing

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shadow.6174

I was having issues a month or so ago, and installed the 64-bit client. No more crashes, very minimal screen lag/freeze issues.. until today.

Got the Windows 10 service pack update. No issues with any other program on my system, which is brand new, just built in October, a mirror to the one my husband is using, except for our towers (he’s got a RAIDMAX Narwhal ATX-920WB, and I’ve got a RAIDMAX Vampire ATX-001WBTi with some added fans and lights- I’m girly all the way, what can I say!) so, anyway, get the service pack update today and the poo is flung directly at my screen this evening. Every 3-5 minutes my screen would freeze up so badly, I fell from the skies trying to do the North starting events in DS. I quickly exited to my desktop and launched using the 32-bit client. It was much better though still had that hanging on by spit and luck feel to it.

My husband has not applied the Windows update to his system yet. He has had some screen lag issues but nothing NEAR what I had tonight, so we’ll keep you all updated as we try to pinpoint what is going on.

Thank you for some feedback. Sounds like GW2 64bit + Windows 10 is fail for some folks then.

Gotta love these ArenaNet devs….. So far the most amazing devs left their companies and went to Robert’s company (Start Citizen). Just means those game we love (loved?) will continue to suffer when the talent leaves and goes elsewhere

Well, see? As I said previously you can’t blame the game only and now it seems clearly that Windows 10 has some part of the guilt too. I’m not saying that GW2 is perfect and Windows 10 is the bad guy, I just mean that it’s just a matter of some incompatibility between them.

And again, Windows 10 is pretty new and not everything out there is already able to be “fully” (yes, stress on “fully”) compatible with it. MMOs and OSs are complex systems and even worse if they have to co-op between them. It will take a time to optimize stuff then give them some time and things will get sorted somehow.

(Just to note: Windows 7 64 bits here and a PC even lower on specs than yours and having none of freezing issues like yours so far, then because I’m sure when saying it’s not entirely GW2’s fault only. Let’s be fair and reasonable).

Weird FPS rate

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shadow.6174

Yes, it uses mostly CPU but it does use GPU somehow. At times I have a software from my graphic card running along with GW2 and during game play it shows like 60 to 70% GPU time too. Then saying that GW2 doesn’t depend on GPU isn’t entirely true either.

Trading post doesnt load

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shadow.6174

What if i delete CoherentUI ? Will it repair itself?

Late reply but well, if you delete that file the game will acquire it again when you launch it. If it doesn’t do then using the repair option should do.

Your best bet is trying to contact Customer Support and get them working with you on this.

Trading post doesnt load

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shadow.6174

When i click ingame on `Buy Heart of Thorns´ the ingame wndow doesnt load like the trading post. They´re both ingame web tools. Do i need any programm to use these web tools?

No, you don’t need anything. Both TP and Gem Store (then the HoT purchase) uses a build-in web browser that’s already come shipped with the game. You don’t need any external tool or install anything. A thing you could do if having issues is clearing its cache.

Options reset every time I log in

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shadow.6174

Happy Holidays, everyone!

Just to check: Has this bug been totally fixed, or not?

Should I still keep doing charter select & log-out, instead of Exit to Desktop?

I haven’t experienced it anymore, than I would say it’s fixed.

GW2 Pause/Freeze while Playing

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shadow.6174

Well, too bad you couldn’t find a fix but also I wouldn’t blame and curse the game only. Possibly something in your system isn’t working well with the game and vice-versa. If it was an issue with the game “only” several others would be suffering the exact same problem, but that’s not the case apparently.

Also, Windows 10 is relatively pretty new and several other softwares are still adapting to it. Again, I wouldn’t blame the game only without further analysis. You even said that you hadn’t the issue with Windows 7. Your best bet would be trying to contact Support and try to get them to work with you on figuring it out. If you aren’t feeling like doing so then I just can say good luck finding something else and too bad seeing you go.

Corrupted Wolfmaster event waaaaay to easy.

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shadow.6174

Well, that mob was used to be a Champion and be somewhat harder (it would be hard to beat it easily even with a group of 3) but thanks to a Champ nerf that ended with champ trains and shadowed NPE (yay NPE [nop]) it was demoted to Veteran now, but even so it became way easier than several others Veterans around there. Lately ppl hardly bother with that event when it comes up. Also remember, Wayfarer’s Foothills is considered a starter zone and under NPE’s methodology: “You are not supposed to have a hard fight at that area because we think that it can be overwhelming for you” :P (I couldn’t resist lol)

Toypocalypse party bug

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shadow.6174

Obviously I don’t know how the underlying systems are and such then it’s just a guessing but, like a programmer myself, it feels like tying activities with others game modes like PvP was a dumb move (no offense intended). I know decisions like that are made in order to recycle resources and such but here is a clear example why sometimes it’s not a good idea: you change a thing for a mode and then break another. It’s like sleeping with a short blanket, you cover your head and your feet get uncovered. I apologize if the thing is more complex than that, there must be reasons for it has been done.

Well, I just hope a way to fix this will be found, but I wouldn’t hold my breath to it being fixed for the next Wintersday :/

I wouldn’t count on it, based on the red response we got in this thread it is clear that they don’t care about this being broken. They are doing everything they can to make this game unplayable with friends. They’ve had over 2 years to fix this now and they didn’t even put any effort into it. It would have been better off not being included than being included as the mess it is now.

I’m not going to count on it either and that’s even ironic, a game that was advertised to focus on community and group play losing more and more that ability… oh well…

"The Jungle Provides" bug

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shadow.6174

Yeah, that is really weird. Rox and co following me instead of Txon.

That’s my friend I mentioned above :P

"The Jungle Provides" bug

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shadow.6174

Yeah, it’s soooo nice seeing NPCs following me when it says it’s ME who must follow THEM >.> (about attack phase, no much to say as already reported here). I have send an in-game bug report too. Curiously, a friend was doing the instance with me, I was the owner but Rox and others NPCs kept following my friend :P

Is Anet Capale to make anything without bug?

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shadow.6174

To answer the question in title: no, they cant, as well nobody else. Nobody in the world can run a system this magnitude without errors, nobody is perfect. And before one could attack me saying I’m defending them or what not, no, I understand the frustration. I have been afflicted for several annoying bugs (yeah I constantly have black screens DCs that has made me lose rewards), but I’m just being logical. Games like MMOs or any other complex system are prone to error and even testing and fixing stuff more and more, make any minor change and stuff can break up.

I could state for sure based on my own experience that’s how reapex stated above: game content team and marketing team are separated. Game content team could very well be able to fix and deliver stuff with minimal errors (see ‘minimal’, as again nobody is perfect) however, marketing or any other business management could require some rush then things hardly goes live really and deeply tested and working. We have enough examples here and out there.
(A note here: at times the community itself is to blame regarding the rush. At times people demand too much and want stuff now and now that things must be postponed to keep the most of them happy).

(edited by shadow.6174)

[Bug] Wyvern Matriarch

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shadow.6174

O.o Uh oh, who was the troll who stole her compass? :P

Gift Sender not Displayed in In-game Mail

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shadow.6174

Well, even worse then. I can see the reason for leaving the sender name optional and up to them to put it in the message, but it’s still weird to see “A gift from” followed by an icon instead using a complete phrase as any other message would.

So, let me leave a suggestion from improvement, since it’s working as intended: The spelling should be like “You received a gift.” (Yes, dot at end and no icon at all). Period. That icon isn’t obvious at first glance and unexpected. Nothing else would need to change, if the sender would want to reveal themselves they could do so in the message. Simply that, clear for the receiver and anonymity still allowed.

Actually, that line is supposed to show sender’s name, so use it this way, simply “Black Lion Trading Company” and then the subject uses like “Someone sent you a gift from Black Lion Trading Company.” or what fits better.

P.S.: Was icon used instead due space? Well, “Black Lion Trading Company” fits very well in that space :P

Trading post doesnt load

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shadow.6174

Hmm, since it could be an isolated case I would suggest contacting Customer Support before messing up with system stuff. We can only guess but they could pinpoint the issue better than us.

Gift Sender not Displayed in In-game Mail

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shadow.6174

I’m not sure about the ‘no use to have a gift from’. This delineates a ‘gift’ from a regular purchase, replacement (or a mistake) from the BLTC.

Whenever I’ve sent gift, no name was shown. I don’t think it’s a bug; you can send a message along with the gift, so you can say who it is from there, I believe.

Let me rephrase what I meant. I was saying that if the initial purpose of the gifting system was not disclosure sender’s name then putting “A gift from” would sound weird. Something like “you have received a gift.” would fit better in such situation. But by having “A gift from” it sounds like something is incomplete there, grammatically speaking, “from” in this case requires a direct object (if you get something, you get it from someone or something), then that was why I said it sounded like a bug, it just didn’t fit well there and sounded incomplete.

Edit: oh, just after looking at the pic again I noticed something… unless that the BLC icon means something in the text then it would be like “A gift from Black Lion Trading Company” (but BLCT represented as an icon) O.o lol

(edited by shadow.6174)

Gift Sender not Displayed in In-game Mail

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shadow.6174

It makes sense about Support not wanting to disclose it, however, if the mail template contains “A gift from” and no name next to it then it’s surely a bug indeed. If it was supposed to not reveal the sender then no use to have “A gift from” in it.

Help , no sounds

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shadow.6174

Could you be more specific? What do you mean with sound effects? Are things like sounds from weapons, objects and such? Do you lose it at all (it never plays) or does it just get delayed?

Gw2 has crashed... or has it?

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shadow.6174

Well, it stays on top because it’s supposed to open when the game crashed or stopped responding, but there are cases where it shows up but the game keeps running however closing the error report will close the game.

Could you post what error is it? Usually the 2nd line in the details box will tell what happened. The only case I can think of that would keep the game running is audio issues, because it seems to be ran in a different thread.

Also, if it’s constant for you and nobody else seems to have the issue, it could be good for you to contact Customer Support, maybe they can help in your case.

Year doesn't show in forum anymore?

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shadow.6174

Actually, no. Year doesn’t show up. I have just made a test with some of my posts from years ago and, per example, one shows as “2 years ago” and when I switch the mode it shows like “December 8th” even the hover tooltip shows this way.

If you really what to know the exact date the only way is looking in the page code,a s far as I can tell :S

Edit: ok nevermind, it’s just somewhat unstable. If putting it like “2 years ago” and entering a different page it does show the year in the tooltip. However, if entering the page with “Month, day” format the tooltip won’t show the year, actually it won’t show any tooltip at all. How nice… >.>

Edit 2: Scratch that, forums is messing up stuff and another test brought down everything I said above lol.

(edited by shadow.6174)

Set status to offline resets on log-in

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O.o Uh oh… it sounds like an old bug is trying to come back?

Grawnk achievement

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So 2 bugs.. not getting credit for at least 1 of the achievements towards the meta… and checkmarks not showing next to the repeatable achievements.

Hmm, by chance does the repeatable achievement show in the meta’s requirement achievement list? I ask because I can’t recall the requirements for this one specifically and as far as I recall repeatable achievements never counted toward any meta.

Unbound not moving

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2 days and no response. Awesome communication.

Lol, I wouldn’t hold my breath. There have been issues even more severe than this and they didn’t say a word for weeks (or even months). Also, bumping threads in a short time interval is no use and even discouraged (I think even not allowed).

GW2 Pause/Freeze while Playing

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shadow.6174

The game should run perfect on your machine, I have a similar set up….

Except for…

GTX580 x 2
RoG extreme M/B

No problems here.

Make sure you optimise the game in Nvidia Geforce Experience.
Or use Nvidia Inspector to run your cards in SLI for GW2.

I have, I’ve done the GFE setup. I’ve tried everything possible.

I really think it’s an issue with the code not caching the textures properly

If you believe that there may be issues with textures you might try repairing the game. Maybe it helps.

GW2 Pause/Freeze while Playing

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shadow.6174

Have you checked how is the HDD reading/writing frequency (easier way is through some led)? Usually applications and games may freeze due high HDD activity, like HDD getting 100% busy with read/write tasks. I haven’t had such issues and my machine is even worse than OP’s, then I don’t think it’s solely game’s fault. Make sure you haven’t any software running that could keep HDD busy, like AVs.

P.S.: Yes, freezes issues are easier related to HDD tasks than memory, GPU or CPU. Get your HDD 100% busy and you cannot do anything with your system at all, no matter if you have a 16 cores CPU with 256 GB RAM or what not.

P.S.S: Yes, I know it very well from my own experience because recently I had issues with my HDD filled with bad blocks, the system would get busy dealing with data in bad blocks causing the usage to go up to 100% and then all apps would stop responding out of nowhere for seconds or even minutes.

Running 3 SSDs in RAID-0

Hmm, ok that possibility is discarded then. Or not, even SSDs can get busy and as I said if the HDD gets 100% busy stuff will start to freeze. Anyway, I haven’t been having freezing issues as you describe then the issue may not be with the game only. shrugs

GW2 Pause/Freeze while Playing

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shadow.6174

Have you checked how is the HDD reading/writing frequency (easier way is through some led)? Usually applications and games may freeze due high HDD activity, like HDD getting 100% busy with read/write tasks. I haven’t had such issues and my machine is even worse than OP’s, then I don’t think it’s solely game’s fault. Make sure you haven’t any software running that could keep HDD busy, like AVs.

P.S.: Yes, freezes issues are easier related to HDD tasks than memory, GPU or CPU. Get your HDD 100% busy and you cannot do anything with your system at all, no matter if you have a 16 cores CPU with 256 GB RAM or what not.

P.S.S: Yes, I know it very well from my own experience because recently I had issues with my HDD filled with bad blocks, the system would get busy dealing with data in bad blocks causing the usage to go up to 100% and then all apps would stop responding out of nowhere for seconds or even minutes.

(edited by shadow.6174)

Toypocalypse party bug

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Obviously I don’t know how the underlying systems are and such then it’s just a guessing but, like a programmer myself, it feels like tying activities with others game modes like PvP was a dumb move (no offense intended). I know decisions like that are made in order to recycle resources and such but here is a clear example why sometimes it’s not a good idea: you change a thing for a mode and then break another. It’s like sleeping with a short blanket, you cover your head and your feet get uncovered. I apologize if the thing is more complex than that, there must be reasons for it has been done.

Well, I just hope a way to fix this will be found, but I wouldn’t hold my breath to it being fixed for the next Wintersday :/

Trading post doesnt load

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shadow.6174

Administrator privileges wouldn’t be needed indeed. In fact, it sound like some issue with cache files, try to cleaning them.

To do so, close the game and then go to "C:\Users\<YourUsername>\AppData\Local\Temp" or simply type %temp% in any address bar or in the Run dialog. It will open your Temp folder and inside it look for a folder called something like "gw2cache-{<bunch of numbers and letters>}". Simply delete that folder and restart the game, check if TP will load properly.

If on Mac, sorry but then I don’t know where it is located.

Inventory/options window opacity

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Actually it juts looks like a texture glitch, nothing changed and nothing got broke (then nothing was even fixed).

Sometimes I get that too, it usually occurs due the texture not being loaded (yet) and then after a few minutes it’s back and looking properly. I would suggest just waiting a few and it will come back on its own, but if it persists then you could repair the game as suggested previously because possibly the texture could be gotten broke.

Wintersday Jumping Lingering Instance

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If a bug can be used to get any advantage it could be considered exploitable indeed, but I’m nobody to say if this case could be an exploit.

In any case, if you suspect about any exploits, know someone doing or something that could be exploitable you better reporting it through email to exploits@arena.net. Reporting exploits on forums is discouraged and even not allowed, so to avoid more people learning it and exploiting it.

Options reset every time I log in

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I think the reason general options are affected and not graphic settings, for instance, is because graphic settings are saved in a xml file now.

That makes sense. However, other options like Sound and Keyboard shortcuts aren’t also affected.

Some of the settings were server based, some may still be. Most likely this whole issue is client based anyways, with no difference between 32/64 bit (as they are really the same client just compiled with different options.)

Yup, possibly some settings can persist due being server based, then I mentioned the settings are stored in that file but it’s possible not all them are in it.

Grawnk achievement

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The trouble is, it doesn’t count against this year’s achievements. My panel says I have done ‘Grawkn munch’ and another from last year, but my general progression is 2 less than what it should be, which means I’m at a disadvantage because I’m not a new player

Only 1 of 2 achievements from last year are counted for this year’s meta, as you even stated. Clicking the meta achievement will show a list with all achievements required for it and that second one isn’t in it.

Options reset every time I log in

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Could we have some details on where this data is stored – is it client side or server side?

Your settings are stored in a file in your computer, it’s a file called Local.dat usually located at C:\Users\<YourUsername>\AppData\Roaming\Guild Wars 2 (on Windows, no idea about Mac). Deleting this file will erase all of your settings and put them back as default.

Options reset every time I log in

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Luckily it seems to affect only General Options, otherwise it would be a real pain to set all keybinds and stuff again… still annoying though. Ah yes, I also was affected and it seems it affects Achievement Watch List too. Last night after logging in again my Watch List was blank and some of my preferences like Simple Party UI had reseted.

Concerning the New Looting Mode...

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shadow.6174

Huh? I haven’t seen any changes to loot settings recently. I have had Autoloot enabled for years and it still working as I defined it to be. Also autoloot isn’t new, it has been in game since launch I believe. Or are you suggesting that autoloot and stuff should be removed and things be like any other MMO out there where you have to rush to the corpses and loot?

Edit: Oh wait, I misread. You are suggesting that autoloot should be back? It is still around as far as I can tell (see my first sentence).

Can't sell items

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shadow.6174

It may be a silly question but worth checking anyway… by chance do you have any invisible bags? If so, make sure if the items you are attempting to sell are in them. If you already know about that, ignore this post :P

Miniatures: STOP UNCHECKING THEM

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Yeah, such issue happened months ago but got fixed, but now it seems it’s back. Very annoying indeed.

Commander Options Are in Code

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No, it’s not the way it’s supposed to be. Every time you see items in game (anything actually) with number surrounded by (( and )) it means the text for it is missing, due some bug or what not. At times it’s missing for your current language but usually it’s missing for all languages.

Constant black screens and disconnects

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Posted by: shadow.6174

shadow.6174

So? Has any dev or someone looked into this? It seems I should send a support ticket then… this issue is very frustrating and annoying, I have lost credit and rewards from several events due this.. I’m not going even to make the math…

Program Code Visible in Gem Store

in Bugs: Game, Forum, Website

Posted by: shadow.6174

shadow.6174

If you believe it can be exploited or something maybe you better reporting it through email to exploits@arena.net. Reporting exploits on forums isn’t advised. Also, I don’t see how it could be used for exploits as it looks merely as variables, but well, in any case….

Join Group Bug [Merged]

in Bugs: Game, Forum, Website

Posted by: shadow.6174

shadow.6174

Disconnect from server - what's going on?

in Bugs: Game, Forum, Website

Posted by: shadow.6174

shadow.6174

Well evidently it’s a select group of people… It appears to be from the latest Windows update.

Not in my case though. I needed to reinstall Windows and I don’t have all latest updates yet. Also not sure how it could be related but… who knows…