Dev Tracker

Inventory API bug

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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Yeah, the charges are not currently available in the API. Once we have the data pulled out for ‘em it’ll be in a different field (e.g., not the count field).

WvW objective names

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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Am working on /v2/wvw/objectives right now, though due to the release process the earliest it can be deployed is the patch after next.

Pvp Ranked Arena Rating

in PvP

Posted by: Evan Lesh

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Evan Lesh

PvP Gameplay Programmer

Next

Krysard is correct, there is currently not an active season running, so the leaderboards are frozen.

Unless I’m mistaken, the leaderboards worked just fine before the last season was active. In fact, they seemed to be functional long before “seasons” were a thing.

Was it frozen to add “having your name at the top of the frozen leaderboard until the next season” as a reward for doing well? Because I haven’t been able to find anything posted before the end of the season that even mentioned a frozen leaderboard.

We were running off-seasons between our beta seasons, which was why the boards were active. We currently haven’t announced plans to start a new off season ladder.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Crashes in-game, no discernible pattern

in Account & Technical Support

Posted by: Jon Olson

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Jon Olson

Programmer

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Everyone else’s crashes in this thread look like Access Violation errors, which are likely unrelated to Bloozeclooze’s crashes.

The sources for these are likely numerous, but we are looking at them. Thanks for the reports. Keep sending them to us.

Thanks!

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Crashes in-game, no discernible pattern

in Account & Technical Support

Posted by: Jon Olson

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Jon Olson

Programmer

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so i wait for another crash and grab it?

Looking at your posts again: the crashes you are encountering currently are Out of Memory issues. This can happen for a variety of reasons, but generally it’s because memory have become fragmented enough that the game cannot find a segment large enough for the requested space.

Generally large fights can cause a lot of fragmentation as there is lots of information that is going in and out of existence quickly. If you know you are about to head into a large fight, such as a World Boss, you may want to consider restarting the client to refresh the memory footprint. Some players have found relief from this by lowering their graphics settings to lighten the load on their machines.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Stronghold Change List 7/10

in PvP

Posted by: Hugh Norfolk

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Hugh Norfolk

PvP Game Designer

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Thanks for the feedback everyone and I am glad everyone took time to play and time to post on the forums. I honestly can’t stress how much your feedback means to the team.

See ya in the Mists,
Hugh

I love stronghold!

in PvP

Posted by: Hugh Norfolk

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Hugh Norfolk

PvP Game Designer

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Really glad you enjoyed it and thank you for the feedback.

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

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Cool – thanks Elrey!

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

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You should be cleared now Burebista!

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

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Thanks guys. I generally am able to unstick all of the people in the match when I have just one name, so hopefully all match members are freed. If not, please ask them to post in this thread.

I’ll be watching it for the next few hours.

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

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One small request – when telling me that other people are stuck please include their full display name including the 4 digit number.

Otherwise I can’t really look it up.

Thanks!

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: SarahWitter.2317

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SarahWitter.2317

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Sweettyn and Ethrille Brewenthet stuck in PvP map :/

Can we have their full names including the numbers, please?

Stuck in PvP match/queue [merged]

in PvP

Posted by: SarahWitter.2317

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SarahWitter.2317

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I have the match in progress bug, appeared after got thrown out of pvp map after got stuck there.

You should be fixed. Thanks!

Stuck in PvP match/queue [merged]

in PvP

Posted by: SarahWitter.2317

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SarahWitter.2317

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I’m stuck at “Match is in progress” Can you help me too dear Ray?

Ray fixed you up. Let me know if you still have issues.

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

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And Randy Avon as well.

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

Next

You should be good now Auro!

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

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And DemonneoPT and Majapapaya you should both be unstuck now too.

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

Next

Mister Fluffkin, TallBarr and Markus, you all should be unstuck now. Apologies for the inconvenience!

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

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You should be good to go now Fleabite.

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

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You friend and the party members should be cleared now SharkKilL

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

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The wait time for Ranked right now is very long. I am resolving that issue right now.

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

Next

Hey SharkKilL, what is your friends display name? The name that looks like this:
SharkKilL.6745

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in PvP match/queue [merged]

in PvP

Posted by: Ray Patrick

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Ray Patrick

PvP Server Programmer

Next

Hey all – I’ve cleared up a bunch of stuck matches. Please post here if you are still stuck.

Thanks!

Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80

Stuck in stronghold game

in PvP

Posted by: Hugh Norfolk

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Hugh Norfolk

PvP Game Designer

Next

we are working on getting everyone unstuck atm. Sorry for the inconvenience.

Nika the treb destroyer

in PvP

Posted by: Hugh Norfolk

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Hugh Norfolk

PvP Game Designer

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hmmmm. . . . by design. . . wait what! I will look into this thank you for reporting it.

Improving SPVP

in PvP

Posted by: Evan Lesh

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Evan Lesh

PvP Gameplay Programmer

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I would really enjoy having something like this similar to TF2. Learning new maps would be much easier.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

API Keys "ErrBadData" since patch

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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Should be working again.

The fix to prevent this from happening again should go out with the next release (for real this time maybe).

[C/S] Support ticket closed, No communication

in Account & Technical Support

Posted by: Gus Berger.1583

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Gus Berger.1583

Customer Support Specialist

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Hey Kross,

Sorry that you didn’t get a good response. I’ve found what I assume is your most recent ticket on the subject. I’ll respond to your questions via your support ticket directly.

-Gus

Queue Choices

in PvP

Posted by: Evan Lesh

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Evan Lesh

PvP Gameplay Programmer

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This feature is currently being beta tested, so your feedback is appreciated. It sounds like having at least one option selected is a confusing experience. Maybe some extra tooltips explaining the functionality could help.

It also looks like there have been some bugs where people get put into the wrong game mode.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Pvp Ranked Arena Rating

in PvP

Posted by: Evan Lesh

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Evan Lesh

PvP Gameplay Programmer

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Krysard is correct, there is currently not an active season running, so the leaderboards are frozen.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Props to Rubi and the PoI Program

in Guild Wars 2 Discussion

Posted by: RubiBayer

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RubiBayer

Content Marketing Manager

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Yesterday’s POI was indeed intersting and I liked the part with the sound department very much and see how they build up the sounds for the game. I like your idea of having departments show off their work for Heart of Thorns during POI. Just after the release of the game there were interviews with people of the art team about their work would love to see something like that again, Hidden Arcana is a good starter.

I have two requests for POI, the first is for PvP 1o1 I would like to hear something about keybindings I see you use E,R,F,C&Q for the utilities something that is not standard also I saw that Josh Davis had special keybindings for his Engineer’s toolbelt skills. I would love the hear more about that, as an engi I still have difficulty hitting the new F5 due to its positioning on the keyboard.

Second is just hoping from my side but when the Engineer’s elite specialization is announced I would love to see Colin Johanson come on POI to explain us about this elite specialization since he plays an Engineer himself.

Keybindings are a good idea for a topic on PvP101–I’m going to add that to the list. Hugh and I have been moving back and forth between map and profession guides, but with things in flux right now this might be a good time for something like that. Thanks for the idea!

Crashes in-game, no discernible pattern

in Account & Technical Support

Posted by: Jon Olson

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Jon Olson

Programmer

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Please post the crash text found in the error report submission window. It’s hidden behind a button for more details by default.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Game Crashing Often

in Bugs: Game, Forum, Website

Posted by: Jon Olson

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Jon Olson

Programmer

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Please post the crash text.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

ArenaNet at gamescom -- Cologne, Germany

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’ve had my tickets for all but saterday ready for a while. Saterday was sold out soooo fast!
I’m very much going to enjoy the con.
(and bring Stroopwafel bribes ^_~ )

Oh dear lord, who can resist Stroopwafel? For reference: here are details about this delicious snack!

Hey Gaile, if you tell me how many staff ArenaNet is bringing to Gamescom, i’ll make sure i bring enough for everybody ^_~
I remember last time i deliverd a load at gamescom, they were gone in 5 minutes XD

I’ll be happy to get you that information as the date gets closer. Five minutes? Hmmm… just, you know, if I’m not on the floor at the time… tuck one away for me, eh?

North Americans are so easy to bribe with stroopwafels Maybe we can buy back New York for a ship full off stroopwafels

So true. So true!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

So Disappointed After The First Beta

in Revenant

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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People are forgetting something about this beta… this whole event wasn’t in their original plans. It is a “bonus” event for extra feedback on the Revenant, as we have seen, because the short CBT they had didn’t give them enough feedback.

Colin said this himself, they don’t consider this a fully fledged Beta Weekend Event. Part of the reason this test exists is because the gear in the CBT was the same used for the convention demo and they basically said that while they had reasons for having that gear set for the demo in hindsight they should have changed it for the CBT event.

Source: first segment of the PoI stream today.

Thank you for mentioning all this, Crise. It’s correct!

Everyone should please remember: There will be Beta Weekend Events, and a lot of testing and adjustments in between. Consider this an “early peek,” and by all means share any of all feedback you have! We have an actual Revent forum set up for your feedback, and it was created specifically at the request of several Development Team members, so you can be assured it will be given a very high priority for review. This weekend’s testing is not at all a “marketing event.” Marketing events are good, too, but this weekend consists of a real, honest-to-Dwayna test, with feedback invited from all who participate!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

[BUG LIST] Edge of the Mists 100% UNPLAYABLE

in Bugs: Game, Forum, Website

Posted by: BillFreist

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BillFreist

Gameplay Programmer

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Stonegaze Spire Reactor keeps glitching just like before. The others seem okay from what I’ve experienced.

Thanks for the heads-up, looks like I missed the Defend objective for the Red team at this location. Just made a server-side change and it should be fixed now. Let me know if any others are still stalling.

-Bill

API Keys "ErrBadData" since patch

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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I posted a note in our internal chat about it being broken, but yeah, it’s the weekend so it’s probably not gonna be fixed before Monday.

Really sorry about that

My [big] Revenant Rework

in Revenant

Posted by: Roy Cronacher

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Roy Cronacher

Game Designer

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Awesome thread, keep the feedback coming.

Twitter: @RoyCronacher
I work on systems, combat, skills, and balance.

Revenant Skill Queue

in Revenant

Posted by: Roy Cronacher

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Roy Cronacher

Game Designer

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I’ll look into this to figure out what the issue is as skill queue for Revenants should work like other professions.

Twitter: @RoyCronacher
I work on systems, combat, skills, and balance.

So much Revenant Hate

in Revenant

Posted by: Roy Cronacher

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Roy Cronacher

Game Designer

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I suspect swords will come if shiro is indeed the 4th spec, which strong indications show

Remember, the beta isn’t the full Rev, so plenty to be added yet

That’s pretty fair. I know it’s a beta but I thought all the specs were released/revealed already for it.

We have not released all weapons and legends for the Revenant yet. Right now there is definitely a gap in the playstyles offered as we haven’t discussed the more pure DPS focused setup yet. soon tm.

Twitter: @RoyCronacher
I work on systems, combat, skills, and balance.

How to Improve Revenants ideas

in Revenant

Posted by: Roy Cronacher

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Roy Cronacher

Game Designer

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Thanks for the feedback. This is definitely the type of stuff we are looking for, keep it coming.

A few skills are unable to be used unless in combat. ex
-Vengeful Hammers
-Energy Expulsion (seems to require 51 energy) kind of strange…
-Embrace the Darkness
.. I think i forgot some but those work for now.

Not sure if these would count as bugs or maybe its supposed to be like that. Either way would be nice if they get fixed. Hopefully they fix them, kind of annoying to have to sit the and summon hammers after the surprise attack has happened, instead of prepping for it.

The energy mechanic is kind of weird when out of combat right now and that’s something we’ve already addressed internally. In the next iteration you’ll see it’ll have the updated energy bar.

Basically, you can’t use the upkeep skills right now because you don’t have the upkeep to spend to use them because when you are out of combat energy upkeep drops from 5 per second base to 0 when you are resting at 50% energy. In the new version you will always be at 5 per second base, it’ll instead just cap energy at 50% out of combat. Which should solve a lot of the weirdness.

The energy expulsion issue is probably a bug as it should be costing 50 energy.

Twitter: @RoyCronacher
I work on systems, combat, skills, and balance.

Props to Rubi and the PoI Program

in Guild Wars 2 Discussion

Posted by: RubiBayer

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RubiBayer

Content Marketing Manager

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I think it’s awesome that we are seeing some people from different departments talk about their work done on the game. Usually when I think about ANet as a development team it’s hard to imagine faces other than the handful that we see most frequently.

Having Drew and Jerry on the show was awesome and so interesting. I look forward to seeing more of ANet on the program!

Thanks for the awesome hard work you guys put into making the sounds so unique!

Thanks! This is something I’ve been wanting to do on the show pretty much since it began, and it’s exciting that all of the pieces are finally coming together to make it happen. The audio team will be a semi-regular recurring piece (we’ve already got two more segments sketched out to use sometime in the near future), but I want to spend time with other teams too.

My first priority is to not impact any team’s work on HoT, so segments will happen as they’re able.

I’m sorry I couldn’t watch most of the PoI today, my mom’s housecleaners came in my bedroom to vacuum during it … So I just saw bits of the part with Colin, which I suspect were pre-recorded since the blog announcing the PoI had a still image from their conversation. Unless that was from rehearsal.

That was All Live Colin today. The still images on the blog posts and social media are from rehearsals–I just pull some good screenshots from the recording. It saves photography time.

[BUG LIST] Edge of the Mists 100% UNPLAYABLE

in Bugs: Game, Forum, Website

Posted by: Tyler Bearce

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Tyler Bearce

Game Designer

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We just put in a fix for the generators in EotM. It may just work instantly in existing games, but at the very least it should be fixed the next time EotM ends and resets.

Game Update Notes - July 7, 2015

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fixes:

  • Fixed Edge of the Mists generators.
  • Revenant
    • Legendary Centaur Stance: Fixed an issue that allowed multiple tablets to be summoned.

(edited by Mark Katzbach.9084)

ArenaNet at gamescom -- Cologne, Germany

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’ve had my tickets for all but saterday ready for a while. Saterday was sold out soooo fast!
I’m very much going to enjoy the con.
(and bring Stroopwafel bribes ^_~ )

Oh dear lord, who can resist Stroopwafel? For reference: here are details about this delicious snack!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

List of Dungeon Bugs

in Fractals, Dungeons & Raids

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Happy to sticky — it seems a great idea.

I removed “harmful” from the subject because the forum members I discussed this with both agreed that the word was unnecessary and might be misconstrued.

Thanks to everyone to helping with this player-driven initiative!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

WvW Siege Blueprint Skill "Cancel Build" Disabled

in WvW

Posted by: Josh Davis.6015

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Josh Davis.6015

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Hi all,

Due to unintended behavior, we have temporarily disabled the ability for players to use the skill “Cancel Build” (skill #2) for all WvW siege blueprints.

You can still place siege sites as normal, you will just not be able to return the blueprints to your inventory once you have attempted to use them.

Thanks,

Josh

(edited by Josh Davis.6015)

Can you keep anything Revenants finds?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’m remembering the funny post I saw yesterday, where someone pondered if the Hand of Irony would give him his first precursor… in the test.

But as shared, items and wealth won’t transfer to your real account. That just wouldn’t be a good idea at all.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Heart of Thorns FAQ Expanded

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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We have posted a revised and expanded FAQ about Guild Wars 2: Heart of Thorns that includes new information about the pre-purchase program. You will note that we will begin applying the free character slots to eligible accounts this week and will be doing so weekly moving forward. You can find the full details in the HoT FAQ here.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

help with making a list of item names

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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The API only currently allows a max of 200 results/request, so you’re already fetching the data optimally. If you’re looking for raw speed, I’d recommend making the HTTP requests on one thread, then parsing the JSON on another in a producer-consumer fashion.