Guild Wars 2

I’ve run through this story step twice with no issues. When you reach the exit and clear out the Risen in the way, Gavin says he’s too wounded to continue, the objectives changes to “Speak with Gain” and he becomes marked with a story star. Speaking with him plays a dialogue cutscene, and completes the story step.

enzoh.5302:

When you enter the Heart of The Mists for the first time after the April 2014 Feature Pack goes live, all of the skins you have collected in PvP will unlock in your Wardrobe. There will be a vendor selling basic, level-appropriate weapons and armor for you to apply unlocked skins to.

What is the point of these “basic” armor/weapons if looks carry over from pve and vice versa? You have to apply the pvp skins to them first to unlock them?

The wardrobe is only for appearances, it does not contain usable items. If you’ve never played PvE, or for some reason don’t have actual items to apply skins to, you can get them from the vendor.

Mike.4830:

Grouch can you give a vague idea of who will be future dragons (60, 70+)??!?
ALSO with the change to jewels, will I still be able to run soldier zerker, or carrior rabid or whatever?

Everyone in the upper mid 50’s and up will become a Dragon!

Chase.8415:

Chase.8415:

I noticed this too on the livestream, but an educated guess would be that the PvP Build button just expands a window for you to place a sigil, a single rune and amulet. And if you needed to quickly change stats, all you would to do is modify those few slots.

They mentioned that you can’t mix runes anymore in the live stream, you just simply place one rune and it applies it to all 6 armors.

Called it!

https://d3b4yo2b5lbfy.cloudfront.net/wp-content/uploads/2014/03/42918build-ui.jpg

We can’t hide it any longer! I can’t wait to show it off today on Ready Up. Its so shiny I love it.

I’ll have Evan Lesh (PvP Programmer) and Hugh Norfolk (PvP Designer) on Ready Up today, so we’ll try to get some of these questions/concerns answered Q&A style.

https://www.guildwars2.com/en/news/pvp-reward-tracks-and-gear-unification/

We are working on a fix to send Royal Terrace users to the Vigil Keep, please look for it in our next release!

Xae Isareth.1364:

Can you guys do a summary of the feedback and suggestions you’ve been forwarding to the devs and show it on the forums?

Like the summaries Chris and co does at the end of CDIs.

It is quite possible, maybe once we have all the blogs posted. We really appreciate how great the community is being by keeping the feedback to (mostly) individual feedback threads. It has been much easier to help ….

….and whilst typing, I have more information. We’ll be rounding up a lot of stuff shortly, so keep an eye out for that once all the Feature updates are released.

We do understand and sincerely apologize that there are creative combinations of town clothes that will not exist anymore. Many have asked why remove town clothes as a concept. It boils down to we believe better armor skinning and the outfit system is something we can add more options to more often and will produce a better supported RP game for everyone with more variety in the future. In short, a healthier game.

To expand more on what I mean by better support, It helps if you think of town clothes as a 4th weight class of armor. Clothing was meant to offer visual options that break the class roles, however we were never completely happy with the way it was isolated from the rest of the game and still felt largely the same. Many pieces could have easily been mistaken for light or medium armor. In many ways it was more akin to building an alt character because town-clothes and armor were so separated. Additionally, every time we added something to town-clothes, it didn’t really help someone building their light, medium, or heavy look. And there was no way to add combat gear fairly without creating 3 versions on the back end (light, medium, and heavy). As a customization platform and sustainable expansion design it left a lot to be desired.

When we started looking at bringing more of the clothing back into armor with mix and match styles there are some fundamental incompatible things between weight classes. (part of how we set up every armor to allow many dye channels and styles per piece).. There really is no way at this point over six years since we started development to make absolutely everything work together. So we needed something new to continue to grow in the future.

Outfits give us a way to create highly stylized looks that aren’t constrained to armor slots or weight class. In addition to armor skins that are easier and cheaper to collect across characters and the account dye system we do believe the options across a players whole account are much more attractive now. You’ll see more outfits coming out this summer and additions to the game more often usable by your characters. We try not to allow too much ‘hoarder’ design where we just keep stacking more and more options on leaving lots of unsupported things hanging around. Yes, we do have to give up some of our current closet space and clothing to fit the new wardrobe in. Again, apologies for that.

As always we ask you to try out the new system of customization and see what’s available to you. I think many people will be surprised by how many pieces have become armor compatible. We hope the benefits to the outfit system and wardrobe in terms of future support and additions will be clear, and you can look forward to more new outfits coming very soon.

It is not possible for us to do this through a forum request. Please submit a ticket by visiting “Support” at the top of this page, then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.

If you later need to update your ticket, simply reply to the e-mail associated with the ticket (with the 6-digit ticket number in the subject line) and provide any new information you wish to have added to your ticket.

Aigisthos.3059:

Danica, what about the Mac client users? Our posts are moved to the “Mac beta support thread” even if our posts have nothing to do with client support so our feedback is never responded to by the appropriate parties.

Let me check on it. Ill forward on your concerns.

Glad to hear that, and thank you for updating your thread.

Please remember that for individual help, you’ll want to submit a ticket rather than posting in the forums.

Lingering Elements will continue to only affect adept minor traits from the elemental trait lines.

Have you explained it like that in the ticket? I can see that you need to contact the NCSOFT Support Team, and the agent who reviews your ticket should be able to either direct the ticket to the other person or tell you how to submit a new ticket in the other system.

458670 – Resolved
480546 – Explained on 3/23. It appears you have a bit of exploration yet to do.

If anyone needs to follow up, may I ask that you do so in the Tickets for Review thread? That’s the best place to ask for help related to an existing ticket. Thanks!

As the forum members suggested above, our team will review your ticket, close any duplicates, and get back to you with more information. I’m sorry you’re having difficulty and thank you for giving us the opportunity to set things right for you. We appreciate your support of our game!

AP and BG are correct. If you will please update your ticket by responding to the e-mail that you received, the team can review the restoration point and determine if there is a better one to use. Thank you.

Ask your friend to simply update his ticket (by responding to the e-mail that he received). Please ask him do so as soon as possible. I believe the team will be able to help him.

We’d be happy to help, if you’re having difficulties. First, as Brother Grimm suggested, try using your e-mail address to log in. If that does not get you into the game, consider submitting a ticket to our Customer Support Team by visiting this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.

Best of luck, and welcome to Tyria!

DiogoSilva.7089:

Hey Allie! If it was possible, I would wish to get some clarification for the new elementalist’s traits too.

• Blinding Ashes – Is the ICD global, or per target?
• Elemental Contigency – Is the ICD global, or per attunement?
• Lightning Rod – 1) Is there any ICD? 2) What is lightning bolt’s damage value?

Thank you for your attention.

EDIT: Seems like I wasn’t the only one to have the same idea. x)

Thanks for the questions. Here are some answers:

• Blinding Ashes ICD (Internal Cooldown) is ‘global’, where it activates once and goes on recharge. The trait works much better in small engagements.
• Elemental Contingency’s Internal Cooldown is currently once every 10 seconds.
• Lightning Rod has no ICD. It will activate as often as a target allows you to interrupt them. The damage value of this trait is similar to that of Halting Strike.
  Weakness duration is 4 seconds base.

Edit: Fixed a hilarious blunder.

avalokiteSvara.7150:

Dear ArenaNet

Ticket Number:332134

I have tried to forget GuildWars2 the last month.
Because I know my faults and I respect your judge.

But past a month, I still visit the GuildWars2 website, fan pages, and
our guild homepages.

I have a negative impact on the game, i agree
This is because it is my desire…

Could you give me one more chance, please.
I can’t forget guildwars2…

Already GW2 is One part of my life is something

In my memory…
I try to hard work for create Legendary Weapons and fight the battlefields with our guild members, and feel funny, sad, angry, happy…I can’t forget this memory.

Please bring to my life one more chance.
you can give me a my heart…

I wish, pray, hope and beg for your mercy.
I really have self-reflection, and i’m sorry.

i’ll wait for your reply
Thankfully the Support Team helped me back into my Account and things are (hopefully) going smoothly, I pray that I don’t need to bother them again …

Thankyou to so this is a Loud;
GM Peter
GM Nalu
GM Fluffy
GM Kenny G
GM Micro

Regards.

Ticket Number:332134

Looks as if you have submitted about a dozen tickets. Please stop submitting tickets. The answer given was final, and the only answer that can be given under the circumstances: The account will not be reinstated.

Tentonhammr.7849:

John Smith.4610:

The mystic forge changes are a work in progress. What I will promise is that when it is done you will like it much better than you do now.

The number of rares and exotics I’ve chucked into the forge (for science!) is absolutely staggering. I would like to take a moment and share with all of you what I’ve learned about the forge: you put 4 items in and get 1 item back.

That is all.

Wow, the number is in fact staggering.

The support forums are here to help the individual player and the community as a whole. When we post in the forums, we potentially help a lot of players. But if we respond to a private message, we help only a single player and, in doing that, we are not treating our players fairly. So please: Do not send a Private Message to any ArenaNet Team Member asking for individual assistance with your support issue, to discuss your suggestions, or to follow-up on forum threads.

Some tips for you:

• Use the in-game report system whenever possible.

• For individual support issues, please visit our Knowledge Base by clicking “Support” at the top of this page. Use the handy search engine to see if your answer already is present on the website.

• If the KB doesn’t help, and if you need individual assistance, click “Submit a request” in the upper right of the first Support page and provide as much information as possible in the web form. This will create a ticket within the support system and the team should be able to help you.

• If you want to follow up on a ticket, please be sure it has been at least three days since you were sent an update of any kind. If that is the case, please visit the Tickets for Review thread here in the Account Issues forum and ask for a review or update.

• To report an exploit, send an email to Exploits@Arena.Net. (Please help us keep sensitive information off the forums.)

• To share thoughts about the game, find the correct forum. For instance, if you have some feedback on Living World or a certain profession, please post in the forum with that name.

• If you’ve received a suspicious e-mail, review the A Note About Phishing thread .

The forums are a wonderful place, and ArenaNet staff members respond to as many posts as possible on a regular basis. But, in short, PMing isn’t the right way to get help, share suggestions, or obtain information. Please use the support system and the forums properly, as that will benefit all players.

Update: 27 March 2014

464600 – Resolved.
485003 – Resolved.
472887 – Resolved.
466647 – Resolved.
468067 – The team did not receive your attachment. Could you please try updating this ticket and sending it again? Thank you!
474705 – Still under review.
462724 – Still under review. We were awaiting a tool update to help us resolve this; it should be handled soon and please forgive the delay.
438066 – Still under review. We were awaiting a tool update to help us resolve this; it should be handled soon and please forgive the delay.
479446 – Agent responded on 3/23. Please answer the questions to see if we are able to help with your request.
458688 – We are not able to restore the account, as explained on 18 March.
484660 – Six tickets. Please ask your friend to not submit duplicate tickets. Because of the high volume of tickets, this will take additional time to resolve.
120825-005198 – We are not able to access tickets in our old system, which was closed on October 31, 2014. Please submit a new ticket and outline your request. Thanks.

• Some tickets will require extra time because they are very complicated. This applies especially to compromised accounts and certain access issues that may related to disputed ownership of the account. Please continue to discuss these matters with the Support Team to reach the best resolution.

• Please also note that people involved in botting, cheating, exploiting, and gold sales (RMT workers) file appeals and post in forums. We will not reinstate accounts found to be involved in these offenses. Responses flagged as “Final Response” will not be reviewed again.

If your ticket is at least three days (72 hours) old, and if you still need assistance, please post in the Tickets for Review – 3 Days and Older – Part 2 [merged] thread, which is here at the top of this forum.

Please do not submit duplicate tickets for the same situation. Please update your ticket by simply responding to the most recent e-mail with the ticket number in the subject line.

Update: 27 March 2014

464600 – Resolved.
485003 – Resolved.
472887 – Resolved.
466647 – Resolved.
468067 – The team did not receive your attachment. Could you please try updating this ticket and sending it again? Thank you!
474705 – Still under review.
462724 – Still under review. We were awaiting a tool update to help us resolve this; it should be handled soon and please forgive the delay.
438066 – Still under review. We were awaiting a tool update to help us resolve this; it should be handled soon and please forgive the delay.
479446 – Agent responded on 3/23. Please answer the questions to see if we are able to help with your request.
458688 – We are not able to restore the account, as explained on 18 March.
484660 – Six tickets. Do NOT submit duplicate tickets. Because of the high volume of tickets, this will take additional time to resolve.
120825-005198 – We are not able to access tickets in our old system, which was closed on October 31, 2013. Please submit a new ticket and outline your request. Thanks.

skcamow.3527:

Great Allie! Any chance we can get these clarification questions answered about the announced mesmer grandmaster traits?

• Disruptor’s Sustainment – Gain 1,000 healing power for 5s upon interrupting a foe.
  Does this stack in intensity or duration (or at all)?

• Maim the Disillusioned – Enemies hit by shatter skills are inflicted with torment.
  Is torment applied per illusion hit or per landed shattered skill? How much torment is applied?

Thanks in advance

Asked, and answered:

1: Does not stack in intensity or duration.
2: This trait applies 4 seconds of torment each time a clone shatter hits your target. 3 clones shattered = 3 torment applied, similar to how Rending Shatter functions.

Thanks everyone! We’re looking into a potential lead on the issue. Keep posting info for now, I’ll try to keep you all up-to-date.

Adding a few balance updates to the show tomorrow!

Meglobob.8620:

John Smith.4610:

Meglobob.8620:

Cheers John!

I virtually never died, so with nerf to champion loot/events I will be considerably worse off gold wise.

Cheers again John, thanks very much!

You’ve died 895 times.

Errrm…actually I assume you were having me on…being legendary and all because after logging in and typing /deaths /age I came up with the following:-

80th lvl Ranger deaths 1,471
80th lvl Necromancer 144
80th lvl Guardian 597
80th lvl Mesmer 252
80th lvl Warrior 913
80th lvl Thief 118
80th lvl Engineer 136
80th lvl Elementalist 373
2nd lvl Warrior (PvP only character) 375

Total Deaths 4,379
Hours played 1,739

Hopefully, you were ‘pulling my leg’ and your ingame meterics are not off…

I actually only pulled 2014, I thought that was more reasonable

Naturally, forum members could not answer this question, and Customer Support can do so only if they have more details. So please submit a ticket by visiting this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.

If you later need to update your ticket, simply reply to the e-mail associated with the ticket (with the 6-digit ticket number in the subject line) and provide any new information you wish to have added to your ticket.

The mystic forge changes are a work in progress. What I will promise is that when it is done you will like it much better than you do now.

mtpelion.4562:

Champ farming was a TERRIBLE way to try and make gold. It was mainly for XP, crafting materials, karma, and luck, none of which are impacted by this change.

If you were farming champs for the gold drops… I mean… I don’t even know what to say…. maybe “don’t”?

It’s true that champ farming is by a wide margin not the best way to make gold (not counting TP either)

Smooth Penguin.5294:

John Smith.4610:

Try copy and paste, the linking from forums is being weird.

This job is to be the John Smith of the GW2-Chinese client. I don’t want such responsibilities. Just let me grab your morning coffee, and you can pay me with Gem discounts, and a 12 hour buffer for knowing which mats will be important for upcoming game changes.

/grin

That job is to make my life easier while I John Smith while learning to John Smith.

Wanze.8410:

John, i know you´re double chained, crippled and immobilized by NDA´s but if you can find just one Guardian to buff you some stability and maybe disclose some values on gold sinks and springs that would be appreciated. I dont look for values but relative %.
Especially i would be interested in gold sunk by repair cost on average per month and gold generated by champ loot bags and dynamic events.

Personally, i dont think that info on that would hurt the economy. And it will hurt the EOTM train harder than the frostgorge or queensdale train.

Sorry, even guardians aren’t that strong.

Try copy and paste, the linking from forums is being weird.

and lol no eleshazar, I often get overworked when people intentionally spread false information to the uninformed, it’s a hot button of mine. Other than that I’m a very (pleasant?) individual.

Nothing about that statement is false.

http://ch.tbe.taleo.net/CH05/ats/careers/requisition.jsp?org=NCSOFT&cws=1&rid=1518

Astral Projections.7320:

You have to track down the leader. The game has no tools yet to promote someone if the leader goes missing.

Correct. We sympathize with the situation but are unable to take action at this time.

Inculpatus cedo.9234:

You may, or may not, find this thread informational: https://forum-en.gw2archive.eu/forum/support/account/A-Note-about-Phishing-Emails-1/first#post3734254

I definitely believe this thread applies, but without having more concrete content from the OP, I’m rather in the dark. I hope that the thread helps, so that you (and others) will be aware of how pernicious these phishing attempts can be, and how easily they can be avoided. Sadly, spoofing the “from” line is simple, so all of us who receive e-mail must be careful with every in-bound mail and with every in-mail link.

Meglobob.8620:

Elrey.5472:

Meglobob.8620:

I virtually never died

John Smith.4610:

You’ve died 895 times.

Meglobob.8620:

But I die a lot less now…

Don’t try to fix it, that was a burn on the face hahaha.

I was not expecting my deaths to be quoted back to me, correct.

That’s why John Smith is Legendary

Even when he makes me poor and takes gold from my poor 8×80th lvl characters mouths…

To be fair, you do die less now

You can opt out of waypoints I don’t feel that it’s the same as repair.
Also 14.6506g in total cost, you guys are good!

Our Customer Support Team handles refund requests. However we are not able to process refund requests or answer inquires related to the upcoming feature build until after the build goes live. Waiting until that date will give you time to review the changes in a live environment and to appraise how they suit you.

If you would like to discuss a refund request related to the April feature build, please submit a ticket to Customer Support on or after April 15th.

Guild Wars 2 players come from all walks of life, from around the world. Different ages, cultures, belief systems, genders…

Nobody was banned.
Nobody served even a suspension.
Your name refers to food from a certain culture and bodily functions. And yes, it’s mildly offensive (and some might feel is even mildly racist).
It’s simply not a name that we wish to have visible to every player in our game.
Kindly change it and all will be well.

And please note that debating support decisions is not appropriate for this forum, and that the “court of appeal” does not lie in the opinions of forum members. Decisions are made by those who are most keenly aware of the global nature of our player base and who make decisions for the good of the community as a whole.

Phoebe Ascension.8437:

Johns first mistakes in this patch. I knew it had to come. It probably isn’t even for convenience, but jsut to nerf the gold existing in the market.

My personal economy lesson for John. Undue the repair change. Continu with scarlet alike npc’s. Currency + gold to get something. Selfless potion is like what, 500 armor repairs? Repeat these, and you will have more sink then the not so clever repair cost overhaul.

I find this very confusing, could you elaborate a bit?

I just ran though this story step, and it completed correctly. When you defeat the dredge chief, a short dialogue cutscene plays, and the story moves to the next step. Note that you don’t get the typical “complete” splash/fanfare, but the objective will move to “Speak with Steward Gixx.” (That story step involves moving across multiple maps.) Is it possible that another step is still incomplete? If you walk past one of the artifacts without searching it, it might leave an incomplete step.

Hello all, I’ve unlocked this thread for a moment to give you the stats on “manipulation” and flipping I pulled last night.

On average, anyone who “flipped” dyes during the 10 hours of volatility lost just over 5 gold. This stat required you to both buy and sell dyes, but left in any personal Udye the user had so it would skew towards making money. Overall players attempting to flip lost several thousand gold and these people comprised only a small portion of the market.

Hello all,

Since this has veered off-topic, we are closing the thread. If you wish to discuss the wardrobe changes specifically, please see one of the feedback threads set up for discussions.

Since there seems to be some confusion on the topic, unranked does not mean it has no matchmaking. Unranked means no visible leaderboard/ladder.

I’d like to echo Colin’s sentiments. Thanks to the OP and everyone else for posting your constructive feedback here. We’re always evaluating our past work and looking for ways to improve our future releases. Sometimes those improvements may come in the form of developing new technology to support our vision or improve the player experience. Other times it means evolving our writing and game design processes. In other cases, resource and scheduling changes are necessary to support the additional workload. The potential solutions will vary depending on the challenge in front of us.

Part of the development process is prioritization, so I’d like to know what you feel are the highest impact items you think would improve our storytelling delivery. What are your top three requests?