(edited by DavidOrtiz.7165)
Hi guys.
Thanks for flagging the issue, this has been escalated to the tech team who will work to resolve it.
Thanks and apologies for the problem
Will we be able to spectate from a party member’s point of view while defeated and wayting for waypoints to be enabled?
Currently no because of some conflicting features, but its something we’d like to add.
Does it have an “automatic camera” mode, so I can leave it on and just watch as if it were a stream or will it stay static?
There is not an automatic mode that switches camera and players for you. We’ve also talked about adding this in future updates.
There will be many possible additions for spectator mode. Like all features, they would be prioritized with everything else we’d like to do. Consider this a starting point
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)
For this patch: drawing on the minimap is working.
When playing, you now your teammate’s profession icons (you don’t just see a green dot, you would see a Warrior, or Ele, or Thief, etc.).
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
You get the icons in spectator AS WELL AS IN any sPvP map.
When spectating, you see BOTH teams, when playing, you see only YOUR team.
The icons are blue or red, depending on the team, and the icons are profession specific.
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
preset cameras? that didn’t look too well :< why can’t I just click anywhere on the map?
edit: and maybe move around with WASD and pan the camera with the mouse..
We discussed having free-cam, but decided on not including it for this patch because of performance and positioning issues (We don’t want people flying outside of maps) I won’t say it will never be included though
Is it possible to just put in a “character” who’s completely invisible? And thus have no worries about rendering or anything.
Anything is possible with the power of code! Like any feature, we’ll listen to feedback and make decisions from there.
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)
I may have to add the 50 jumps in one place secret now.
preset cameras? that didn’t look too well :< why can’t I just click anywhere on the map?
edit: and maybe move around with WASD and pan the camera with the mouse..
We discussed having free-cam, but decided on not including it for this patch because of performance and positioning issues (We don’t want people flying outside of maps) I won’t say it will never be included though
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)
Interesting read! As Colin pointed out in another thread…
We’ll be going through most of these in 2013 and looking at making them more fun and exciting encounters that better scale to support the huge armies of people who mob them.
And of course, we’re also looking into ways to make it so you can see more of those huge mobs of people as well.
Edited to add: This is a great place to throw out your ideas of what you’d like to see any of them do encounter wise to make them more exciting.
https://forum-en.gw2archive.eu/forum/game/gw2/Mega-Boss-scaling/first#post1896695
John Corpening, our PvP team coordinator, is in the first vid. I’m in the second vid. Jon Peters, also a design lead, also does a lot of help w/ PvP and balance.
Hope that clears it up!
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
Awesome ideas guys. Just wanted you to know we’re watching/listening to your ideas for things that fit GW2.
Keep in mind that we are trying to find a condition that can be used by multiple classes (doesn’t have to be all classes, but we like to keep the condies/boons low in the game so that it’s easy for players to learn) and something that has cool play for the caster, as well as the target.
So, with that in mind, keep the ideas flowing!
~J
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
Which bauble-related achievements do you have? Do you have the Associate of Baubles, World 1? (1-1) Do you have the Bachelor of Baubles, World 1? (1-2) Do you have the Master of Baubles, World 1? (1-3) It would be helpful to know how many baubles you are actually getting. If you start each zone with zero, and don’t pick up any digs or creature baubles, maybe that would illuminate the problem. We’ve looked it over and there does not appear to be a bug related to any of the achievements, so we’ll need more precise data from you in order to discover whether it is a bug or not.
Yep! So a few things to note:
If you don’t want people looking at your builds, just disable spec mode on your custom.
Also, if you’ll notice, players now show up on the minimap as red/blue profession icons. So, for instance, I won’t just see a an ally’s green dot running to a point, I now see their profession icon. This helps you to make much more educated decisions in the course of a game. When in spectator mode, it allows you to see EXACTLY how each team is spreading itself out, where they send their light classes, where they send their bunker, how they collapse to deal with threats, etc.
These awesome features are courtesy of Evan Lesh.
GO BLUXGOREE!!!!!
-J
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
Hmm, a bit obvious question but, will I be able to get the missing achievements from World 1 when Moto comes back with World 2?
Yes.
In an effort to make sure the integrity of the leaderboards remains, we will be removing all free trial weekend accounts from the leaderboards starting May 1st. Leaderboard data will disappear for free trial weekend players that do not upgrade. However, players that upgrade their trial accounts at a later date will reappear on the leaderboards with all of their previous stats. This is a policy that we have set in place to avoid cluttering the leaderboards, but also allow trial players the opportunity to keep the statistics they worked hard to achieve.
There are a few baubles that are very easy to miss. Make sure to take a few moments to look back over an area for missed baubles before you progress to a new checkpoint.
Exiting to Rata Sum or disconnecting from the instance will also not award the achievement when the level is completed.
I encounter 2 incident that prompt me to contact Gw2’s support recently.
First, when purchasing a super sword skin, I accidentally brought a super greatsword skin. Contact support about switching the skin, but nope, support deny the request. Fine, atleast the skin is account bound and I might use it for one of my alts.
Today I went to purchase a Twilight Arbor medium gloves for my ranger. Because my party is waiting for me in SAB, I am in a rush and brought the light armor gloves instead of medium armor gloves. Contacted support again and again after several hours, support reply that while they like to be able to refund, they cannot do so at this point. So, I am left holding on with light armor gloves that are absolutely useless to me.
Why the heck would you let a medium armor class buy a light armor that is soul bound?
Years ago in another game, LOTRO, I encountered a similar problem. During a festival event I grind enough tokens and silvers to purchase a festival mount. Unfortunately, I purchased a pony, which is only usable by hobbit race, while my character is a human. I was annoyed and contact their support. within 15 mins, a friendly GM contact me and swap the token for me.
Now, thats what I call good support. I was unhappy that their programmer did not do a racial check when purchasing tokens, but the quick fix by their support make the bad experience into a positive one.
After six months of subscription to LOTRO, I was happy enough with my in game experiance that I eventually purchased lifetime membership for 2 accounts. Compare this to Gw2 where aside from launch, I only brought gems with cash once, as a response to culling being fixed in WvW.
Gw2 does not have a subscription, whether I spend cash in it depends heavily on whether I am satisfied with the game or not. The level of support I am receiving however, isn’t making me happy at all.
There are command prompts to prevent these situations…. don’t blame support for not fixing your mess because you couldn’t take another 2 seconds to check what you’re buying…
Honestly, I think this sums it up well. I’m sorry that you’re making errors, but there are game mechanics to prevent the things you’re doing, and if you accidentally ignore those, or choose to operate differently, I really believe it’s not appropriate to ask for (multiple) “do-overs.”
I am sorry that you’ve made the errors, but when the designers take the time and effort to set in-game prevention systems for such mistakes, I think at some point we, as players, need to accept a certain amount of responsibility for our own carelessness.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I agree that sending a simple email — with as much detail as possible — would be a great idea.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
It’s highly unusual for someone to get flagged in this manner. I think you’re just fine because you won’t match the 20+ other parameters that make someone appear to be a bot.
If you have an issue, just contact Support and the team will help you. You can read through the Knowledge Base on that link, and you can submit a ticket via the “Ask a Question” tab on that page.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
You really need to contact Support and the team will try to help you. You can read through the Knowledge Base on that link, and you can submit a ticket via the “Ask a Question” tab on that page.
For details on what information you should provide in your ticket, to expedite its response, please read The “How to Submit a Ticket” post.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Please contact Support and the team will help you. You can read through the Knowledge Base on that link, and you can submit a ticket via the “Ask a Question” tab on that page.
For details on what information you should provide in your ticket, to expedite its response, please read The “How to Submit a Ticket” post.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
You paid gems and didn’t get instantly transferred? Can you provide more details, and your ticket number, please?
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
You shouldn’t normally even need the code. But if you do, the team can work with other info that proves you’re the account owner, so I wouldn’t be too stressed about this. I don’t believe that we can provide the code through a ticket, because that could lead to fraudulent claims of account ownership, but of course you are welcome to discuss with Support.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
The most important thing for you to know, to set your mind at ease, is that the agents don’t take action based solely on reports. If someone is submitting false reports, it’s far more likely that s/he will be actioned than that you will. If you find yourself with an undeserved suspension, contact Support and they will help sort it out.
Basically: No one can “grief” someone else through support, and trying to do so will put their account in jeopardy, and not their intended victim.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Inc is right. Please let Support assist you through the system. Thanks.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Clear out your inbox. Even if it doesn’t display as full, too many messages will prevent new mail from arriving. Delete some messages, and the dyes will likely arrive.
I haven’t been able to reproduce this issue, and I’ve played this story step dozens of times. I’ve seen a post from someone who said that turning down their graphics options helped, I suspect the issue is that varying load times are affecting the timing.
These balance changes are in no way the bulk of the WvW changes. There are numerous, WvW specific changes in bound.
Any chance of fixing aoes so they can’t go through the back of the lords room in the Bay keep. Why ‘fix’ the splash damage of catas through gates but not other forms?
The simplest answer is that they are not the same thing. It’s simpler to make changes to siege weapons than to player skills because there are more repercussions to player skill changes.
These balance changes are in no way the bulk of the WvW changes. There are numerous, WvW specific changes in bound.
Please do not PM me about issues. I am currently on vacation in Europe, but before I left I was told this WAS a two-day restoration, not at all the two months cited. Please UPDATE your ticket to ask about this, and ask that they pull game logs to review the restoration point offered. If we can establish that you were compromised, we should be able to help you.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)
Is there anyway to give a person my account without having to give them my email password? this person cant log in due to not being authenciated. I AM NOT giving this guy my email password. There anyway pass this?
What you are suggesting, as players have pointed out, is strictly against the User Agreement that each player accepts before playing GW2. Please do not attempt to do this, as “pass along,” traded, shared, and sold accounts are a huge drain of resources, and since they involve a breach of the UA, the costs in time and management of these situations is entirely inappropriate. Also, these accounts are responsible for an inordinate number of “account ownership dispute” issues, so there’s another reason to not do this.
Thank you for understanding.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I would like to know how these scammers got our e-mails in the first place?
I have my own domain name that I use for email. This makes it easy to use a different email address whenever I register at a web site. Most of the spam and scam emails I get are addressed to one of the following:
- admin/email/owner/some-other-generic-word @ <mydomain> — I don’t actually use these email addresses but get spam there anyway.
- email addresses I used at sites currently in existence. I don’t want to name them as I don’t want to suggest they had security breaches or sold my email addresses. Sometimes I’ll start getting spam from a site after it is transferred to another owner.
- email addresses I used for sites that are no longer in existence, such as those stupid “freebies” sites from years ago during the dot-com boom.
I get a ton of spam and I’ve had a lot of email addresses over the years, at least several hundred. I’ve never received spam/scam emails at the email addresses I’ve use for GW1 or GW2.
Thank you, gassy! I think that will set a lot of people’s mind’s at ease. 
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Please contact Support and the team will help you. You can read through the Knowledge Base on that link, and you can submit a ticket via the “Ask a Question” tab on that page.
For details on what information you should provide in your ticket, to expedite its response, please read The “How to Submit a Ticket” post.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I suggest that he contact Support and the team will help him. This activity sounds as if he may have been hacked. You can read through the Knowledge Base on that link, and you can submit a ticket via the “Ask a Question” tab on that page.
For details on what information he should provide in your ticket, to expedite its response, please ask him to read The “How to Submit a Ticket” post.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I’m sorry that we cannot offer you a free transfer, but as other plays have suggested, there are other means to address this situation.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Hi claurence – There isn’t a “pause” button though if you simply close out of the installer, the next time you launch the client it should continue where it left off. When you do this, the application will scan the already downloaded files to make sure they are intact. Once the files are scanned, the download continues. The confusion comes from how the “scan” appears in the launcher. When this process is taking place it will look like it is downloading the files again, complete with “download speeds.” However, if you notice the download speed, it should be much faster than your Internet connection. This is because the launcher isn’t actually downloading the files from the Internet but is instead, scanning the files inside the GW2.dat file. Once the scan completes, the download resumes and your actual bandwidth is used.
Hi Chiavari – I’d recommend starting with disabling both McAfee and MSE. Please note, we are not asking you to run your PC without any security software. We simply need to verify if this application is blocking access and often, temporarily removing the application is the only way to do this.
Hi izanagialpha – I would highly recommend creating a technical support ticket so that we can better assist you one on one. We would also prefer you to contact us directly as we may need to require some additional information from for further investigation of this issue you that you may not want to share on the forums.
The thread below should give you some info on contacting support:
https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957
Hi zamien,
I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:
http://us.ncsoft.com/gameadvisor/
Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”
GW2 locks up - video stops and recovers
in Account & Technical Support
Posted by: Ashley Segovia.8276
Hey there Flatley,
Glad to hear things are looking up! If the issue should return please let us know.
It doesn’t bother me when people have fun with the accidents. I just appreciate it if they let me know where it happened so I can fix it.
We don’t have one yet, but we are working on implementing something to stop corpse scouting. That’s all the info I have right now though and there is no ETA.
I’ll look into getting it out broader. As this likely did confuse some folks.
There are very definitely WvW changes in bound. The release notes will be worth reading.
I anticipate the sandwichmancer will once again be overpowered, so sick of it!
My infamous orange beanie cost like $6.00, and it definitely fends off sharks.
Grouch where’d you get it?
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
I got mine for like 30 or 40 at the mall here in Bellevue, WA. It was NOT $150.
If you pay $150 for a hat, it better protect from nukes, sharks, and make you breakfast on weekends.
That’s a lot for a hat.
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
Are you outside the ring when the her introduction ends:? Or trying to talk to her during the intro? I just ran it now and it was fine, so I’m trying to figure out how to break it.
Ya, we’ll have to watch what the changes do to the game. I think that bunkers will still be viable, but I think you’ll see some new counters to them. It’ll be interesting to see what the meta does.
J
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer