Guild Wars 2

Hi RumpleStudly – could you please post your full system specs here so I can take a look? This honestly sounds as though this may be a case of not meeting the minimum requirements, but without any diagnostic info to go off of we are essentially troubleshooting this issue blind.

And so, could you please provide your full system specs or a Game Advisor report and attach it to the thread?

Hey guys, there are a few different things that could be causing this error message and this will depend on each player’s own personal system and connection set up and because of these individual setups the resolution will vary.

I’m glad to see that Google DNS resolved the issue for you. Another resolution to this issue would be a Winsock reset or to VPN in order to download the last couple of files. We don’t generally recommend for players to VPN although in some cases it is the only way to complete the installation/update.

Hello everyone,

I would like to make a reminder here: follow the rules written in our code of conduct if you want to post your opinion on our forums.

I have seen a lot of posts related to this kind of “nationality war” in this thread, and all of them have been removed. Competition is good for the sport spirit but it has to be done in a polite and respectful way so please refrain from being unrespectful to your opponents.

If we see other postings that are breaking the rules we will have to close this thread.

Thank you for your understanding & cooperation.

Perfect, as the question is solved, we proceed to close the thread.

Hello everyone.

Skyph, what Renegadeimp says is right. At the moment it is only allowed to change from server to server once per week. Later on we will implement the feature of guesting.

Hello,

As Zaken said, please contact our customer support for this kind of problems.

Thanks!

Hello Videshi.

Thanks for letting us know but the forums are not the best place for this. Using the in-game reporting system and the tickets is the best way of helping us dealing with this problem. Check the following thread for an update about the botting issue.

Thanks!

Hello Marianitten.

Thanks for your concerns. As we have been repeatedly stating, our team is working tirelessly in this botting issue (check this thread for more info) and developing their own internal measures. The best thing players can do at the moment is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system.

Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!

Hello,

Threads created for the sake of complaining are not allowed on our forums as they do not invite constructive discussion.

Thank you for your understanding.

Hello everyone.

Apart from all the links provided, do not forget to check the following one, with an update about the state of the question. The reporting tools are working and are helping us a great deal.

Thanks for your patience and support!

Hello,

As Leira said, please contact our customer support for this kind of request.

Thank you for your understanding.

Hello,

For this kind of behavior, please report the players via the ingame report tool or send a request to our customer support.

Thank you for your help!

Hello everyone.

Guesting will be implemented in due time. We will keep you updated about this so you do not worry.

Hello AvivKing.

Thank you for your feedback, which will be passed on to the team. We are taking the botting issue very seriously and the community will see an improvement in this respect during the following weeks.

We will proceed now to close this thread.
Thanks for your understanding.

Hello everyone.

Nice to hear, ElNene. To the rest, thanks for your contributions!
We proceed to close the thread, now that it is solved.

Hello Apostate.

Penatbater is right. Remember that now it is only allowed to change server once per week and the guesting feature will arrive in due time.

Hello everyone.

Indeed we will proceed to close this thread as it has already derailed into something very negative and does not remain constructive any longer.

Thanks for your understanding.

Hello Jayne.

The forums are not the best place for letting us know about this. We are encouraging players that see bots to report them through the in-game reporting tools as this helps effectively our security team. Thank you very much!

Hi everyone,

We already have threads talking about thieves and their stealth in WvWvW.

Don’t hesitate to use our forum searching tool before posting a thread that is already handled in our forums.

Thank you.

Hello,

Petition threads are not allowed by our code of conduct as this kind of thread does not assist members with support issues and concerns.

Thank you for your understanding.

Hey everyone.

There is already a merged thread about this issue, here. Please, check it out and keep on discussing the appearance of the poster there.

Thanks!

Hello Jmk.

The best way of dealing with your connectivity problems would be to write a ticket to Customer Support and describe them the exact issues you are facing, along with the error codes. The more information you provide, the better they can help you. If your ticket gets more than three days unresolved, please, post your reference number and problem in the following thread.

Hello everyone.

MyNode, thanks for your feedback, which will be passed on to the team.

Hello everybody.

Emsel, I would ask you to post, if you have not done it yet, your ticket number and a description of the incidence in the following thread, where the issue will be looked into.

Thanks!

Hello everyone.

Thank you very much for your feedback in this respect, which will be passed on to the team. However, this is not the description of an account problem and therefore it will be closed.

Thanks for your understanding!

Hello everyone.

If you are innocent of the charges then Customer Support will restore your account, rest assured of that. You only need to give them a little bit more of time till they deal with your issue.

We proceed to close this thread now.
Thanks!

Hello Yasangma.

You need to write to Customer Support a ticket (follow this link), providing them your error code and as many details as possible. They are the ones who can effectively help you.

Hello everybody.

Customer Support will help your friend with this issue if he sends them a ticket. The waiting time is shorter than before so it should be resolved soon. If not, please, post your ticket number and incidence in the following thread.

We proceed to close this one now.
Thanks!

Hello everybody.

Deutero, we are very sorry to hear that. If you have sent a ticket to Customer Support then you only need to wait for their answer as you did the right thing.

Therefore we proceed to close this thread.
Thanks for your understanding.

Hello Calf,
thanks for your feedback. If you´d like to report bots, please do so by using the in-game tool.
Many thanks.

Hello everybody,
welcome OP to the game and forums. To the rest of you, thanks for such prompt & helpful replies.

Hello ptaki,
like Dookies said, it depends on server population, peak time, etc.
Thanks for your feedback.

Hello everybody,
due to the high amount of inflammatory comments and attacks on each other, this thread will now be locked.
Thanks for understanding.

Hello everybody,
please make sure you stay on topic, otherwise the thread will be locked.
Thanks for understanding.

Hello everybody,
thank you very much for your feedback. Please continue helping by reporting bots using the in-game tool and/or customer support.

Please keep in mind that it’s 8pm on a Saturday locally, so it might be a couple of days before someone is available to look at the issue. I’ve never heard of this bug, so I don’t have any useful infomation, sorry!

Is the story step still active? What was the step name?

You don’t get mail from events. Maybe you’re mixing up events and hearts? Skill challenges also use the event UI, but don’t count as events.

I haven’t been able to reproduce this bug after multiple tries. Do any of the NPCs appear “stuck” on the bridge? (They might have been walking past a mortar when it was built, causing them to get stuck in the prop.)

If you have “fast cast ground targeting:” turned on in the options, it will try to use your current mouse cursor position as the point you’kittengeting, so if it’s off-screen or hovering over a distant object you’ll get the “out of range” error.

Hello,

Thread posted for the sake of complaining are not allowed as they do not invite constructive discussion.

We have nothing against negative posts/feedbacks but they have to be written in a constructive way and invite to an interesting debat instead of just complaining.

Thank you for your understanding.

Hello,

As this thread has no goal, I will now close it.

Thank you for your understanding.

Hello,

I close this thread due to the unconstructive content that we can see inside.

As a side note: you will be aware of all the modifications once they will be added via our patch notes in the news & announcement sub forum.

Thank you for your understanding.

Hello,

First of all, I would advise you to change your password to a new one which is strong, sure and that was never used before.

Secondly, please send a request to our customer support in order to see if your account was compromised. An agent will answer as soon as possible.

Thank you!

Hello everyone,

Due to the inflammatory tone of this thread, I will now close it.

If you want to discuss about a special aspect of the game, we ask you to do it in a polite and constructive way as explained by our code of conduct.

Thank you for your understanding.

Hello everyone.

Thank you very much for your feedback. However, this thread has derailed into something rather negative and disrespectful and remains no longer constructive. Therefore we will proceed to close it. Remember that all points of view are welcome here as long as they are kept civil.

Thanks for you understanding.

Hi Geebuss.

The forums are not the best way of letting us know. The best thing players can actually do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system. Check this thread for more information about the botting issue and what are we doing with it.

Thanks!

Hello GrinReaper,

welcome to the forums and to Tyria!

I hope you enjoy your stay here! Remember to created more specific titles that resume better the content of your messages so the other users can help you better. I will also move your thread to the subforum Players helping players because the question fits better there.

Cheers!

Hi Tanas.

The forums are not the best place for letting us know. The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system.

Thanks for the continued reports and your patience. It’s greatly appreciated!

Hello everyone.

Please, if you think that some players in WvW are abusing or exploiting, then proceed to send screenshots and a report to the following email address: exploits@arena.net and the issue will be looked by our team. Posting here in the forums does not help whatsoever and it only helps to stir up negativism.

Therefore we will proceed to close this thread.
Thanks for your understanding.