Guild Wars 2

Hello everyone.

As already said, the big patch will come in due time and you will be all informed about this through the official channels. We ask for a little bit of patience till it arrives.

Thanks!

Hello everyone.

since the original answer of AleK has been answered and the thread has derailed into a negative exchange of retorts between users, which do not offer anything meaningful to the topic at hand, we will proceed to close it.

Thank you for all your contributions and understanding.

Hello everyone.

As already pointed out, the patch will arrive in due time and you all will be informed properly about it through the official channels. We ask for a little bit of patience till it comes.

Thanks!

Hello everyone.

Since this thread has derailed into something off-topic that has nothing to do with the original question (and there are already a number of threads in the forums asking exactly the same), we will proceed to close the thread. Remember that if you feel any action taken by a moderator was inappropriate, send an e-mail to forum@arena.net and the issue will be looked into.

Thanks for your understanding.

Hello Kotsios.

As Arkulin points out, I am afraid there is no way of returning that. Some people that had the same problem are suggesting a confirmation pop-up to be implemented in the future.

Hello everyone.

Wanyfer, I am afraid to tell you that such transfers are not possible. Besides, account sharing is expressly forbidden. If your brother wants to keep on playing in Tyria, then he should purchase the game and start creating his own characters.

Hello everyone.

As VanishingLight has correctly stated, it is a known bug inside the team and they are working to fix it. We ask you to keep on visiting the fore-mentioned thread and have a little bit of patience until the fix arrives.

We proceed to close this thread.
Thank you very much for your understanding.

Hello everyone.

Thank you all for your contributions. iLJumperMT, thanks for the suggestion, which will be passed on to the team today. For the time being you can always send screenshots to the following email address: exploits@arena.net.

We proceed to close the thread now.
Thanks for your understanding.

Hello everyone.

Let´s try to keep the conversation on topic. Please, do not derail into unnecessary remarks about the use of English of other players as this has nothing do to with the discussion at hand.

Thanks!

Perfect, thank you very much for all your answers. Since it seems that the question has been answered, we proceed to close the thread.

Hello everyone.

Kiri, we understand your frustration but opening a thread like this one does not really help. When did you or your wife send the ticket? If it has gone unanswered for three or more days, please, proceed to write the reference number and a little description in the following thread. Customer Support are the only ones who can help you both with this issue.

Thank you very much for your patience and understanding.

Hello Aewyn,

we understand your frustration but you need to wait for the answer of Customer Support, as they are the ones who can effectively help you. When did you send the ticket? If it has gone unanswered for three days, please, proceed to write the reference number in the following thread .

Also, if you have not done so, please check again this page for more information about how to unlink the authenticator. Hope this helps in the meantime.

Thank you for your patience and understanding.

Hello everyone.

Escthiil, we are sorry to hear that as we understand how much this affects your gaming experience. However, you need to write again a ticket to Customer Support as the forums will not help you resolving this issue. Loli Ruri is pointing out the right direction: the more details you give, the quicker and better they can help you and your account.

We proceed to close the thread.
Thanks for your patience and sorry for the inconveniences.

Hello everyone.

Seamouse, we understand your frustration. But as Kumu Honua points out, a great deal of players are getting their accounts back. The process can take time because it is done manually. If you sent a ticket, then rest assured that Customer Support will restore your account. Just wait a little bit, please, till it gets fixed.

If your ticket goes unanswered for three days, please, post your reference number in the following thread.

We proceed to lock this one.
Thank you very much for your patience and understanding.

Hello Leo.

Are you living in Europe? The Gem Store is currently experiencing issues and we are looking into it so the error you are getting is normal and you should be able to purchase gems later on. Here you can see that other people are having the same problem.

Thanks for your patience and understanding!

Hello Revelstoke,

thank you very much for the suggestion, which will be passed on to the team.

Hello everyone.

We understand your feelings but creating post in the forums like this one does not help. The patch will arrive in due time and you all will be properly informed about it through the official channels.

We close the thread now.
Thank you very much for your patience and understanding.

Hello Lheimroo,

of course the two suggestions make a lot of sense and will be forwarded to the team today. Thanks!

Hello everyone.

As already stated by some users, the forums are not the best place to post information or links like this one. It is indeed unfortunate that Dulfy has been banned but this is a personal issue that she, and no one else, needs to clarify with Customer Support. Rest assured that at the moment they are working hard to restore the accounts of players that were not botting whatsoever.

We proceed to lock the thread.
Thank you very much for your understanding.

Hello Arutan.

The forums are not the best place for letting us know. We are encouraging the players that see episodes of hacking/exploiting to send a report to the following email address, exploits@arena.net, where the issue will be looked into by the security team.

Thanks.

Hello everyone.

Oddhood, you should open a ticket with Customer Support. Posting in this fashion does not really speed up the process nor offers you any help.

We proceed to close the thread.
Thanks for your understanding.

Hello everyone.

The patch will arrive in due time and you will be properly updated through the official channels.

Thank you ver much for your patience!

Hello everyone.

Bettadenu, we encourage you to open a suggestion in the Suggestions subforum to address the implementation of the Ritualist profession if you think it is needed. It certainly seems more fitting there than in here.

We proceed to close the thread.
Thanks for your understanding.

Hello everyone.

Thank you very much for all your contributions. As this thread does not really offer any meaningful discussion about GW2, we will proceed to close it.

Thanks for your understanding.

Hello everyone.

Shadowdameon, the procedure to follow is the one Jonathan points out: you need to contact Customer Support here and provide them with as many details as possible about your incidence so they can help you. If the ticket goes unanswered for three days, please, post your reference number in the following thread.

Thanks.

Hello Prenavo.

Thank you very much for your feedback, which will be passed on to the team. If you feel any action taken by a moderator was inappropriate, send an e-mail to forum@arena.net and the issue will be looked into.

Thanks.

Hello everyone.

Jayderaine, the team is aware of this issue and working on a solution. We have been getting reports of players who, by clicking the preview bottom like you get immediately the object they were previewing, even if they don´t need it.

We encourage you to open a ticket to Support under the Bugs tab and explain them the situation. However, I am afraid a refund won´t be possible at this point.

Thanks and sorry for the inconveniences.

Hello everyone.

We are glad to hear that, Rodrigoost.
And to the rest, thanks for your collaborations!

Hello Kript.

Thank you very much for your feedback.

Perfect, as the question seems to have been answered, we proceed to close the thread.

Perfect, we are glad to hear that.

Thank you all for your contribution. As the questions have been answered, we proceed to close the thread.

Thanks!

Hello Cenobite.

Thanks for your feedback, which will be passed on to the team.

Hello there,

thanks for letting us know. I will proceed to forward this to the team today and keep the thread open to receive more feedback. Feel free to keep on posting should you encounter again this kind of problem.

Thank you very much.

Hello Jayne,

this particular error has been already reported. I will forward this today to the team and keep the thread open to see if this issue gets resolved or affects more people. Please, keep on updating should you encounter new problems.

Thank you very much.

Hello there, KratosAngel.

No worries, all suggestions are welcomed. In fact, the two that you are referring to, have been already suggested, specially the second one, and I will proceed to forward them to the team today.

Thanks for posting!

Hello everyone.

No f in luck, check the link XiaMae gives, as this should solve your doubts. If you have any questions or concerns about any forum moderation action taken, please send an email to forums@arena.net where it will be looked into (however, note that we cannot give personal answers to all the emails that arrive for obvious reasons).

As this is no description of a website bug, we proceed to close the thread.
Thank you very much for your understanding.

Hello to both of you.

Thanks for reporting, we are forwarding the information now to the team.

Hello LeCreaux,

thanks for your contribution. We will certainly forward your suggestion to the forum team.

Hello Cephiroth.

Thank you very much. We will pass this info on to the team.

Hello Warchiefomega.

This is certainly unfortunate. You should check with Customer Support to see whether this incidence could be solved somehow before the trial period expires.

Thanks and good luck.

Hello everyone.

Connor, when you see a server FULL means that the people who’ve chosen that server as theirs, or players who have moved to that particular server, have reached the cap, independently of where did they create their accounts.

Answering to your second question: no, there is no chart that shows that kind of information at the moment, I am afraid.

Hello everybody.

The feature is up!!

As already indicated, inviting a friend is very easy: just log in to your Guild Wars Account at https://account.guildwars2.com/. Click on the “Invite a Friend” button and follow the instructions.

Hello everybody.

The feature is up!!

As already indicated, inviting a friend is very easy: just log in to your Guild Wars Account at https://account.guildwars2.com/. Click on the “Invite a Friend” button and follow the instructions.

Hello everybody.

The feature is up!!

As already indicated, inviting a friend is very easy: just log in to your Guild Wars Account at https://account.guildwars2.com/. Click on the “Invite a Friend” button and follow the instructions.

Hello Piitb.

Yeah, the feature is up. Inviting a friend is easy: just log in to your Guild Wars Account at https://account.guildwars2.com/. Click on the “Invite a Friend” button and follow the instructions.

Hello everyone.

Mrauls, Zargnath is correct.

Hello everybody.

Just passing by to remind you to stay civil and on topic as negative and personal attacks will be deleted. Thanks!

Hello Seraki.

We understand the frustration of trying and trying to get into a server that seems to look permanently full. However, we read each day new posts of players that could get to the servers they wanted to after a while. You only need to keep on trying. You could also move together to a less populated server.

Hello everybody.

Thanks for your feedback.

We would ask you to keep the discussion in the existing thread. Thanks!

Hello GADefence.

We understand your frustration but posting here in the forums will not speed up the process. Customer Support will deal with your problem in due time. If you have sent already multiple tickets and all of them are opened, this will only slow down the answer. Please, remain patient till they contact you.

Thanks.