Showing Posts For Gaile Gray:

Please enlighten us Gaile! *begs*

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I am not sure that I will be able to find out the answers to your questions, Starfall, but I’ll see if the devs are able to tell me the details you’ve requested.

(As a GW veteran and official Life of the Party and Incorrigible Ale-Hound, I’m thinking about going for the beverage thing myself. )

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Community Showcase Live Wintersday 2015 Edition

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

The show recording is available on Twitch VOD:

http://www.twitch.tv/guildwars2/v/30287907

We’ll post the YouTube video later. And I’ll update the archives now to mention all featured artists.

Thanks for contributing and for watching!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Guild Challenger League and Rating Decay

in PvP

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

A message from the PvP Team:

Leaderboard decay for the Guild Challenger League will be enabled beginning today. Leaderboard decay will help ensure that only active teams remain at the top of the leaderboard. Guild Teams will begin to lose rating if they go longer than seven days without playing a conquest match in Ranked Arena. After seven days have passed the team will begin losing rating at a set interval each day. The rating lost from decay is permanent. If the guild team plays one game of conquest in ranked arena the decay timer will reset.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Winter's Presence Feedback [merged]

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hey there,

There are a lot of comments and input about the Winter’s Presence rare collection achievement.

This thread has been created so that you can share your questions, concerns, and feedback. I’ll apologize in advance if the comments in the four or five merged threads that form the basis of this thread lose some level of cohesiveness. However, with one thread, the designers have a much easier way of reading your thoughts, and I think that outweighs any possible misordering of comments.

Thanks for sharing your thoughts!

P.S. If you spot other threads that might properly reside within this general feedback thread on the Winter’s Presence collection, could you please give me a link, so I can tidy things? Thank you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Upcoming Balance Changes: Week of December 14, 2015

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

An Update from our Balance Team:

As developers, we try to push certain aspects of gameplay that align with our vision for the game, but unfortunately things don’t always pan out the way that we hoped they would. A current example of this is the bunker meta that has formed in PvP over the past two weeks across all tiers of play, from Amber Division all the way up to our Pro Leagues. We’ll be honest: we’re not happy with the current meta, and it certainly doesn’t do a great job of showcasing the things that make Guild Wars 2 great, namely our action-based combat.

While our post-HoT balance strategy is to deliver a major balance update every quarter, we do want to emphasize that if glaring issues arise during seasons we won’t hesitate to address them. To this point, on Monday we announced that we’d be making a few mid-season balance changes. After lengthy internal conversation driven both by discussion on our own forums and on other platforms, we have decided to implement one more additional balance change with this week’s update.

Mesmer:

  • Well of Precognition: This ability now applies distortion instead of blur and prevents capture-point contribution. Casting time has been increased from 0.25 seconds to 0.75 seconds, and aftercast delay has been reduced from 0.5 seconds to 0 seconds.

A fair number of gameplay implications can arise from such a seemingly small change, so we want to be very clear with all of you regarding our intentions. First and foremost, we understand that this change may have impact on other areas of the game, and that is precisely why we’re viewing today’s change as a short-term solution. We’ll be revisiting all skills in our end-of-January balance update, and we’ll be sharing the specifics of the planned changes with you in early January. In the interim, because this skill will be classified as "no-cap”—meaning that it does not contribute to capture point progress—we’d suggest that you keep an eye out for mesmers using this skill in PvP matches, as they could potentially cause you to decap a point in a way similar to the stealth function. The change to this skill will now also prevent you from interacting with certain channels objectives, such as supply piles in Stronghold or the Meditation buffs in Temple of the Silent Storm.

This change will be included our in hotfix later today.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Game Update Notes - December 15, 2015

in Game Release Notes

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Bug Fix:

  • Fixed a server crash.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Community Showcase Live Wintersday 2015 Edition

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hey all,

You may have seen today’s blog post announcing the next edition of Community Showcase Live. For those of you who want the Cliff Notes, the show will take place at Noon (Pacific) this Wednesday, December 16th at Noon Pacific time (-8 UTC).

As always, I’ll post up an archive of the art that we feature. And if your Wintersday art was not featured this year, please know that we definitely will review this year’s entry when putting together next year’s show and it may be featured then!

Hope to see you during the show!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Upcoming Balance Changes: Week of December 14, 2015

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

A message from the Balance Team:

As mentioned in our “Road Ahead for 2015” blog, our strategy for adjusting the meta-game in Guild Wars 2 after the release of Heart of Thorns focuses on releasing balance updates on a set cycle – each and every quarter. We began this cadence with the release of HoT in October which undoubtedly changed the way that the game is played across all game modes. In the weeks following the launch of HoT we made a number of tweaks to elite specializations as we began to notice trends that did not align with our design goals.

Today we stand about a month and a half since Heart of Thorns was released, and once again we feel it is necessary to make some adjustments for the overall health of the game. This week we will be making a few changes to address some emergent gameplay that has cropped up across multiple game modes:

General

  • Runes of Durability: Fixed a bug that granted this rune set more boon duration than indicated.
  • Temple of the Silent Storm: Players will no longer be able to interact with Meditations while under the effect of Blur.

Mesmer

  • Echo of Memory: Block duration reduced from 2.25 to 1.5

Revenant

  • Demonic Defiance: This trait now has a 5 second internal cooldown.
  • Radiant Revival: This trait’s functionality has been altered to provide Infused Light for the revenant, instead of the downed target. This trait now grants the revenant 10% bonus revival speed.
  • Coalescence of Ruin: This ability will no longer hit over the maximum number of targets (5). The cascade will additionally cease its progression if it hits the maximum number of targets.

As a note, not all of the changes listed above will be in the first build on December 15, but instead in a hotfix that will happen shortly afterwards.

Balance itself is an iterative process and our work will be ongoing. We’re taking a hard look at the ways players are experiencing content across the game (raids, fractals, open world, PvP, and WvW) and we’ll be making adjustments accordingly.

Our next major balance update will be released at the end of January, and after the new year we plan on sharing the high-level details of those changes, giving you an opportunity to provide feedback to our design team.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Comments about Communications

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

This thread is intended to host player and forum member feedback on the topic of communication while leaving intact the thread that contains a listing of dev posts on Reddit.

We will try to merge in all comments that are not linking a dev post.

Thanks for your understanding while I attempt to keep both conversations helpful and focused.

The original thread — to which some of these comments refer — is called “Dev Comments on Reddit” and it can be found on this link.

Edit: For clarity.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

A Real Life Guild Wars 2 Cookbook

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

This is awesome, Foghladha! Thank you for sharing this — we all can have fun with these recipes.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Art stuffs

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hey Setius — is the last one a Norn? Seems so, just checking.

Love ’em all.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Can anyone explain to me

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

why the new Holiday themed Snowflake Glider cannot be gifted?!
My best friends account had been suspended for buying their own Gem’s from the Trading Post. So instead of her risking another account suspension I figured I would simply gift them to her since I had a spare 800 Gems on my account.

Seriously not joking, their accounts were suspended for 72 hours for using the Trading Post to buy Gem too much. Can’t believe this is a thing but it is and now they rarely spend money for Gems anymore lol.

Hey Just: Did your friend submit a ticket about that suspension? It sounds really odd to me. However, I know that there are certain protections in place to protect us (and victims of identity theft) from the abuse of stolen credit cards. For example, if someone was “hacked” and his/her card numbers became known by a scammer, that person could purchase 100 upgrades and distribute them across 100 accounts before the credit card was officially flagged as stolen. So some delays are there to protect the card holder (and us) from invalid/bogus transactions.

But a legitimate buyer is always welcome to submit a ticket to ask for assistance and it’s usually given very promptly. We greatly appreciate the support that the player is wanting to give us, and we want that person to be able to get what he/she desires!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

A Message from the PvP Team

in PvP

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hi all,

We’ve been closely monitoring PvP Leagues since their release this last Tuesday and we’d like to provide an update on where things currently stand. Some of this information is available in other locations, but it’s always good to have everything in one place.

Match Manipulation

There have been reports of players intentionally losing games in an effort to lower their overall matchmaking rating. The idea is that if they lower their rating, their subsequent games will become easier, and they will gain pips more reliably in future win streaks. Regardless of how unlikely this is to actually happen (read on for why), we’re still not cool with players intentionally losing as this is in direct violation of our Code of Conduct.

In the short-term, our customer support team will be investigating reports of this and punishing the behavior accordingly. Please use the “Botting” reporting option to bring these instances to the attention of our team. For a longer-term solution, we’ll be working on improving the in-game reporting system to better handle these types of situations. Chris Clearly has been posting on the topic here.

Queue Times and Division Matchmaking

As Evan Lesh mentioned on reddit matchmaking rating and division standing are both used equally for matchmaking. This is currently affecting both queue times and matchmaking, especially in higher divisions. The season has only been active for three days, so there are fewer players in the higher tiers, meaning less people for matchmaking in those divisions. This will correct itself as the season progresses and players begin spreading through the divisions more evenly. Related to the point above, tanking MMR for the purposes of easier matches isn’t feasible considering division still plays a large part in the matches you get.

Forfeit wins and pip loss

We will be correcting a bug where players can lose pips after a win if someone in their party had disconnected for longer than 2 minutes, causing a forfeit. This fix should be in our next release.

Guild Team MMR Workaround

Today we fixed an issue that allowed high-skilled players to constantly spin up new guild teams and have themselves matched with lower-skilled players because of how personal MMR and team MMR worked together. This gave them faster queue times, faster league progression, and allowed them to climb the Guild Challenger League more quickly than intended for each team created. As mentioned above, we’re aware of the longer queue times for high-rated teams, but this is mostly attributed to how divisions are factored into matchmaking and should be less of an issue as the season progresses. Additionally, we will also be enabling rating decay on the Guild Team Leaderboard after we have enough data to determine the correct values to decay by. This will cause inactive teams to fall down the leaderboard.

Pip/Point behavior is difficult to understand

You gain a variable number of pips depending on the difficulty your match-up (from -3 to +3). The majority of games (even matches) are +1/-1 for winning/losing. The odds of winning a match is based off of division standing between the two teams involved and roster sizes. If you’re heavily disfavored in a match-up (the system predicts that you should lose), you could potentially gain up to 3 points for winning. You also gain partial points as you cross point thresholds, so there’s always a reason to keep trying even if you don’t win. The system also works the other way around. If you’re favored to win, but lose, you’ll lose more pips than you would in an even match.

Now to the crux of the issue – it’s not entirely clear why you’re winning or losing X amount of pips after a match, as the odds are not displayed to the player. We’re looking at making changes to the in-game UI to communicate this more clearly, but this won’t be in for season one.

Vial of Salt

This amulet will be updated to correctly have ascended stats with our next release.

In closing…

We’d like to thank everyone for their feedback so far. Leagues are a complicated system and we’ll be iterating on it until we get it right.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Update on Legendary Collections & More!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Matt is awesome, I agree. And Evan is marvelous, too.

You might see what came from this: The first post went up earlier today, but with this, we have more tasty tidbits for your dining pleasure and it’s off to Localization for posting as soon as it’s finished (probably Monday). This includes our entire community of players in the news, which is always a great objective to meet.

Thanks for your patience while we prepared this larger post for you!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Update on Legendary Collections & More!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

A message from game designer Matt Penebaker:

Hello all!

My name is Matt Pennebaker, and I wanted to reach out and say “hi.” As many of you know Linsey Murdock is rolling off of working on legendary collections as she is needed elsewhere. I will be stepping in and attempting to fill her metaphorical shoes (my literal feet are like twice as big as hers).

I have worked directly with Linsey for a couple of years on rewards, but I want to note that while I helped with early design of the legendary journeys, I was not involved in their detailed designs or implementations. This is important to get out there because it means that I am still familiarizing myself with everything that’s been done, and where things are hooked in to the game. So please, bear with me.

  • I have a small team working with me, but we are working on a few different things. Specifically: issues with current legendary weapons, new legendary weapons, and festivals (that’s a topic for another day).
  • The priority for current legendary crafting bugs is as follows:
    • Fix blockers as soon as I’m made aware of them. Anything that halts your progress is unacceptable and I’ll do everything I can to get it fixed ASAP.
    • Fix issues that encourage toxic play or interactions. No collectible should be gated behind failed events, or mechanics that make you upset that another player is playing a specific way. Unfortunately these things take longer to fix and test around the fixes (don’t want to break something else on accident), so the turn around will be slower
    • Fix the smaller things. Things like icons, text (unless it is very misleading, then it gets addressed sooner), and minor inconsistencies. We will get to things when possible, it may just take a while. Something to remember, every minute spent on one bug is a minute not spent somewhere else.
  • If you see something, say something. We actively read the official forums and reddit posts. My QA partner Evan Zynda is all over things on reddit. We want to know what’s wrong with our content, so please let us know.
  • New legendary weapons! The good news: yes, we are working on them. The bad news: no, I cannot tell you any more about them. Sorry, some things just need to be a secret.
  • Communication: I’m not a very social-media-focused person, and to be honest, have a lot of stuff to do, but I’m going to try my best to be communicative and up-front with you all. There are things I won’t be able to talk about, and things I won’t have the knowledge or authority to talk about, but I will do my best to not hide things from you.

    Alright, I think that’s about everything I wanted to cover as far as legendary collections.

Here are some other updates for you about a variety of subjects:

The following are being looked at:

  • Indigo Mushrooms only dropping for Moot Collection 3, and not Minstrel 1
  • Friend of Owls
  • Karka Queen not dropping “Ancient Karka Husk” 100% of the time for Astralaria 4 (it drops, but you need to tag the boss enough to do it)
  • Megadestroyer not dropping “Destroyer’s Heat” 100% of the time for Astralaria 3 (it drops, but you need to tag the boss enough to do it)
  • Mystic Chromatic Ooze from Juggernaut 3 wont apply the effect to you after completing the collection
  • Scholar Nabbi is inconsistently failing to become a merchant after the event ends in Straights of Devastation – for Bolt 1
  • Astralaria sometimes has no off-hand weapon-draw animation

The following are fixed:

  • Sheet of Aurillium
  • Tar Elemental Core
  • Friend of Rabbits
  • Indigo Mushrooms drops have been improved
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

On Legendaries from Dev

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Kittenponded = who _ responded the filter doesn’t seem to count spaces, in places where spaces between certain letters would make a filtered word.

Ahhh, I get it. The infamous “word filter” strikes again! I already cannot use my favorite word for analyze, that’s six letters, begins with “a” and ends with “double-s” because it becomes kittenized. I’ll see if we can get these addressed, but quite honestly I don’t hold out much hope due to the way things are coded on this forum software. :-/

Whats “official” about a reddit tag? Does Anet hand them out? Does Anet control the subreddit? Its not official in any way and thats why they post there.

Agreed…this whole thing is so strange. I appreciate Gaile coming here, but in a way it seems forced, it doesn’t seem genuine.

Nothing forced about it. I found the post, I decided to post, I wrote the response, no man behind the curtain or forcing whatsoever. Not even pointing, suggesting, or hinting! I think we’re good.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

On Legendaries from Dev

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Guys, I’m working with Matt on getting his post over here. He will add some additional information, and we want to localize it so that our entire community — not solely the one that speaks English — will get this nice and meaty info.

Forum posting is a voluntary option for developers. It’s great that Matt shared the info, and extra great that he’s working with me to share this globally and to share additional bits that he comes up with, too.

I believe we’ll be able to post up the fuller version later today in English, and provide a fully-localized version in French, German, and Spanish on Monday in those forums.

Thanks Gaile. Maybe he wouldn’t mind posting something in the howler thread over in the bug forum. We noticed his comment about possibly fixing it. Any official response in that thread would go a long way just saying. Thanks for your hard work.

https://forum-en.gw2archive.eu/forum/support/bugs/Legendary-Howler-Bug-merged/page/11#post5826196

I can ask about that. Wasn’t really aware that he was the one kittenponded, but if there’s info we can share, I’m sure he will.

Kittenponded? Oh Gaile, you and your corporate speak ;D

I know. What the heck was that? I just edited the post when I saw it, hoping no one noticed my horrible language.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Reddit is now the new official forum!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Guys, these are still the official forums. I addressed the question of Matt’s informative post in this thread: https://forum-en.gw2archive.eu/forum/game/gw2/On-Legendaries-from-Dev

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

On Legendaries from Dev

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Guys, I’m working with Matt on getting his post over here. He will add some additional information, and we want to localize it so that our entire community — not solely the one that speaks English — will get this nice and meaty info.

Forum posting is a voluntary option for developers. It’s great that Matt shared the info, and extra great that he’s working with me to share this globally and to share additional bits that he comes up with, too.

I believe we’ll be able to post up the fuller version later today in English, and provide a fully-localized version in French, German, and Spanish on Monday in those forums.

Thanks Gaile. Maybe he wouldn’t mind posting something in the howler thread over in the bug forum. We noticed his comment about possibly fixing it. Any official response in that thread would go a long way just saying. Thanks for your hard work.

https://forum-en.gw2archive.eu/forum/support/bugs/Legendary-Howler-Bug-merged/page/11#post5826196

I can ask about that. Wasn’t really aware that he was the one who answered previously, but if there’s info we can share, I’m sure he will.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

On Legendaries from Dev

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Gaile… you know we don’t actually need a neatly sanitized press conference. We need your people in here interacting with the natives, frankly as often as you can entice them to. It’s fine if they have to bring a chaperone but you have to be aware of what the embargo-like atmosphere you’ve allowed to build up is doing to this space… namely poisoning it.

Nike — no one’s telling people they need to put on a suit and a tie before they post. Devs post when, where, and as they desire, with a very general and reasonable guideline, which Mike O’Brien shared with forum members a long while ago: “We don’t talk speculatively about future development.”

So please don’t believe anyone’s being told to muzzle it. Devs post and respond when they’re able to do so, and if they’re anything like me, they delight in that interaction with our players.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

On Legendaries from Dev

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Guys, I’m working with Matt on getting his post over here. He will add some additional information, and we want to localize it so that our entire community — not solely the one that speaks English — will get this nice and meaty info.

Forum posting is a voluntary option for developers. It’s great that Matt shared the info, and extra great that he’s working with me to share this globally and to share additional bits that he comes up with, too.

I believe we’ll be able to post up the fuller version later today in English, and provide a fully-localized version in French, German, and Spanish on Monday in those forums.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

In-Game Wintersday Event: December 17th

in In-game Events

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

To celebrate Wintersday, a number of ArenaNet team members will be hopping into the game on Thursday, December 17th, from 3:00 PM to 5:00 PM Pacific time. We’ll move between worlds and servers — NA and EU — and will join players in the various activities and festivities that take place during that beloved holiday.

If you are planning a player event for Wintersday during the afternoon (Pacific time) of December 17th, please let us know and we’ll do our best to join you for a while.

We also welcome your telling us about events you’re hosting or know about during other days of Wintersday, too! For as they say, “the more the merrier!”

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Wintersday Community Showcase Live Notes

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

What about music?

Music is always welcome. I actually came across a piece of music that I just love. It was created by… well… you!

The CSL show is mostly about visual art of all kinds, but I do want to find a way to incorporate music, as well. I was thinking a piece of user-created music would make a beautiful end piece or might be nicely dovetailed with a montage of images. If you have ideas, I’d like to hear them, but music is close to my soul, and yes, it’s definitely a desired part of the show.

(And thank you for your beautiful creations!)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Astralaria III Meteorite Ingot Recipe Bug

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

i banked the ingot and it now shows up and allows purchase.

I have to bank each set of 5 i get.

Thanks for sharing that, Xabis. I’m sure that tip will help others, too.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Game Update Notes - December 1, 2015

in Game Release Notes

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Bug Fix:

  • Fixed a bug in which Recipe: Meteorite Ingot only produced 1 bar instead of the intended 25. Players who crafted a meteorite ingot previously and did not receive all 25 may recover their missing ingots by speaking to Grandmaster Craftsman Hobbs in Lion’s Arch.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Wintersday Community Showcase Live Notes

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

When’s the deadline? I’m coming home from abroad on December 11 :/

We’re curating art now, and hope to have things finalized by December 8th or so. But worry not — we’ll be featuring art from last year’s Wintersday celebration, too! So if you have something you’re going to show, and if it doesn’t get posted by the time we need to lock down the list of featured art, it may very well be chosen for next year’s show.

Thanks for asking, and I look forward to seeing what you create!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

SHEETS OF AURILLIUM… bugged since launch, cannot be bought. Needed for Astralaria and many other things.

Wanted to let you know this was fixed with the most recent live build.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Astralaria III Meteorite Ingot Recipe Bug

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Players on the legendary journey for Astralaria III will encounter a bug involving Meteorite Ingots. Currently the recipe only provides 1 ingot, where it is intended to provide 25. We plan to fix that recipe bug as soon as we can.

If you craft only 1 Ingot before the recipe fix, all is not lost. After the recipe fix, you may speak with Grandmaster Craftsman Hobbs in Lion’s Arch and choose the conversation option “I have misplaced a vital component for crafting my Legendary.” For a small amount of Karma, you will be able to purchase Meteorite Ingots in stacks of 5. Only 25 are required for this collection.

We wanted to let you know about this before all you legendary crafters run into the issue and as we said, we’ll get this corrected as soon as we can.

Yay thanks Gaile! And thanks for the communication.

Any chance we can get an ETA on the Sheets of Aurillium not being purchasable?

I believe I heard a fix had been identified. Now, that probably still points to the need to test and verify, but I don’t think it will be a long while. This is definitely on the radar at many levels, as I feel sure it will remain until the issues are corrected.

Best of luck with the quest!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Astralaria III

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Here’s a post about this situation. Please read all posts in the thread, as there’s news about the ingots, about the Aurillium, and about the numbers required.

Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Astralaria III Meteorite Ingot Recipe Bug

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hey guys,

The answer to the 10 or 25 thing is simple:

It’s 10 for one
It’s 15 for another
Total 25

Ta daaaaa!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

blocking infermation please

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hello Ren,

Thanks for posting this on the forums, for as I explained in response to your PM, I get a lot of PMs and I think it’s nearly always most productive to answer questions on the forums, where the information is helpful to all players.

I have asked about the “husk blocking” situation twice. Here was my question:

  • Is husk blocking or reflecting eggs on Triple Trouble an exploit or is it okay to do?

Here are the precise answers that I have received:

  1. Yes. The fight in its current state is as intended, and skills/objects that can be reflected are intended.
  2. It’s okay. It still requires some skill to time and block those things, and it has become the evolved strategy on Live.

So there are you answers, and I hope they are helpful to you and other players.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Astralaria III Meteorite Ingot Recipe Bug

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Oh. A-my. A-god. Thank you much, Gaile!

You bet — happy to help.

E-mail sent on the “10 instead of 25” issue tonight and we’ll try to get you info on that soon!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Astralaria III Meteorite Ingot Recipe Bug

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Actually, the left hand and right hand are working on concert. Please review the update notes, which will magically appear in a few minutes.

Preview:

  • Exalted Mastery vendors now properly sell the Sheet of Aurillium collectible for the Astralaria III collection.

Edit to Update for proof: https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-December-1-2015/5820320

If there are other issues, could you please outline them for me here? The devs are actively working on this, and I’ll be happy to relay other concerns. (I already noted the “says 10/not 25” situation.)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Astralaria III Meteorite Ingot Recipe Bug

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Players on the legendary journey for Astralaria III will encounter a bug involving Meteorite Ingots. Currently the recipe only provides 1 ingot, where it is intended to provide 25. We plan to fix that recipe bug as soon as we can.

If you craft only 1 Ingot before the recipe fix, all is not lost. After the recipe fix, you may speak with Grandmaster Craftsman Hobbs in Lion’s Arch and choose the conversation option “I have misplaced a vital component for crafting my Legendary.” For a small amount of Karma, you will be able to purchase Meteorite Ingots in stacks of 5. Only 25 are required for this collection.

We wanted to let you know about this before all you legendary crafters run into the issue and as we said, we’ll get this corrected as soon as we can.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

One Hero Point Temporarily Disabled

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Good to see Anet weren’t hogging this Hero Point. It was starting to get rather boar-ing

Oh man, talk about hamming it up in the forums!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Wintersday Community Showcase Live Notes

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I wanted to remind the creative folks that we’re still looking for a lot of Wintersday art for our Community Showcase Live stream on December 16:

  • videos
  • drawings
  • sculptures
  • plushies
  • decorations
  • music

If you make it, we’ll try to show it, so….

Keep creating!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

One Hero Point Temporarily Disabled

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Fixed with todays patch. Thanks!

Thank you for making people aware that bacon is, again, safe for consumption. Well… sort of.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Upcoming Fractal Changes

in Fractals, Dungeons & Raids

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

It seems kind of silly to let people speculate and get their hopes up about the fractal changes dropping today when you guys knew it was never part of the plan. A simple “It won’t be the coming with the December 1st patch” would have done.

To be clear, speculation isn’t something we can control, nor will we bounce into every thread that contains a speculative comment to try address it. We did not announce, and never planned for, a drop on December 1st. If you are disappointed, I really am sorry to hear that. I’m familiar with speculation — we had a lot of it as we prepared to release Guild Wars, Guild Wars 2, Guil… well, you follow my drift. It’s part of the nature of our sharing info about upcoming games, features, or improvements, that someone will speculate a date and that the date — even while never stated by us — may come to be seen as “obvious” or even “official.”

In this case, we wanted to share the news that good things are coming, but as in other cases, a date was not tied to that info.

I just checked with Production, and everything is on track to see the introduction of fractal changes later this month.

Hey all,

I know that some of you were thinking that we’d be releasing updates to fractals today, but that was not the plan. There’s still a lot of stuff coming in December — this is, after all, only the 1st of the month -- so hold tight and you’ll see the fractal changes soon!

thank you for the communication, at least it was a bit quick (better late than ever).

But the frustration from many of us waiting for a fix to the rewards is over 9000!!!!!!

I understand and sympathize. I like what’s coming, but I do know it’s difficult to wait!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Upcoming Fractal Changes

in Fractals, Dungeons & Raids

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hey all,

I know that some of you were thinking that we’d be releasing updates to fractals today, but that was not the plan. There’s still a lot of stuff coming in December — this is, after all, only the 1st of the month -- so hold tight and you’ll see the fractal changes soon!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Guild Raid Testing: Update

in Fractals, Dungeons & Raids

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

We’ve expanded the list of guilds that are helping us test raids.

Selected members of the following guilds will be testing:

  • Attuned [Att]
  • Ethereal Guardians [EG]

These guilds were chosen through referrals and we are not accepting testing applications at this time. However, we anticipate that we will be expanding raid testing in the future to include more guilds and we will let you know when that happens.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Community Showcase Live Archives

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Here’s a link to every episode of Community Showcase Live, and a list of contributing artists (from this sub-forum and from Tumblr).

September 2015 Episode
Featured Artists:

  • Levi
  • Purple Llama
  • Murke
  • Kreweleaderexxa
  • marschire
  • Mabaki
  • Noom
  • Froi Tiedoll
  • Limliris
  • starlightsylph
  • Mostly-ignored
  • MineNexus
  • koboldart
  • Norn duo
  • costrader
  • Botanyjokesorsomething
  • Hatchetsteelrain
  • Dark Spector
  • MagicnaAnavi

(Splitting thread so each episode gets its own special post.)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Wintersday Community Showcase Live Notes

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hey Community Creations Folks!

Lizzie and I just completed our third edition of Community Showcase Live on our Twitch channel. The show will be rebroadcast this afternoon and, most likely, again tomorrow morning Europe time, and the November Episode is now available on YouTube, where you also can find the September and October episodes, as well.

We wanted to be sure you knew a few things:

  • Our next episode of Community Showcase Live will air on Wednesday, December 16 at Noon Pacific time
  • The theme for that show will be Wintersday, including festival images as well as seasonal and holiday art
  • We will be selecting art for December’s show the week preceding the air date, so please consider uploading to the forums or Tumblr by December 8th.
  • Please share your art here, in this section of the official forums, or on Tumblr, using the hashtag #GW2FanSubmission.
  • All sorts of art is welcome, from drawings to cosplay, from sculptures to plushies, and from videos to gifs.

We hope to feature your art next time, so… keep creating!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Moderator)

One Hero Point Temporarily Disabled

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hey all,

Just a note to say that we’ve disabled one of the hero points in Auric Basin for a little while to allow the team to fix an exploit with—of all things—poisoned bacon.

The devs will get a fix in very soon and you’ll soon be able to acquire that hero point soon.

Thanks for your understanding.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Server Maintenance Scheduled: November 23, 2015

in News and Announcements

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

We will be undertaking server maintenance this evening (Pacific time). We do not anticipate that there will be major issues, although a few players may experience intermittent disruption to chat, whispers, or to the guild or party system. Transactions and interactions with the Black Lion Trading Company and our purchasing portal (Buy.GuildWars2.com) may be a bit slower but all transactions will process during the maintenance or immediately following its conclusion.

The times are:

  • Start: 9:00 PM Pacific time (5:00 AM GMT 24 November)
  • End: 1:00 AM Pacific time (9:00 AM GMT) 24 November

If you experience issues outside those temporary situations listed above, please post in the Bugs Forum.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Kudzu and the new legendary longbow

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

~snip~ I did choose the Dreamer for the whole package…. And then someone at Anet decided to change the package (sound) months after I spent lots of gold and time on it.

I have only had the bow a few weeks, and I didn’t notice the sounds previously (in someone else’s ownership). Can you detail what changed? I’d like to ask about it. Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Kudzu and the new legendary longbow

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I’m a fan of Dreamer. It took me years to get it, but darned if I’m not thrilled with it.

The sound makes my ears bleed.

Ok ok, you guys. I was going to say something about how I wish The Dreamer had an option “Whinny/Don’t Whinny” component, but that seemed sort of rude, given it’s a PonyBow™ and I should be willing to take the whole package or not choose it at all.

I have only had a couple of occasions when I’ve been asked “Can you turn that off?” and once when I was asked “What IS that sound.” I do admit, it’s a little… noticeable. But the whole visual is so splendid that I’m ok with that small drawback. ( ~nudge~ Get the ranger ref? draw-back????)

I just want to point out that while I also find the sound to be a little grating, I love the Doppler effect you get with it. I can tell whether the person is coming toward me or moving away from me simply by the pitch of the ponies.

Subtleties like that really add to the experience.

That’s beautiful Roy. There are not many people who can use “subtlety” and “The Dreamer” in the same context. I love it!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Kudzu and the new legendary longbow

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Zodiac Longbow was my favorite before i had Kudzu .. bought it even 3 times before we got the wardrobe.

I love that one, too! I use it for my LB, since I have the other for my shortie

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Kudzu and the new legendary longbow

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I’m a fan of Dreamer. It took me years to get it, but darned if I’m not thrilled with it.

The sound makes my ears bleed.

Ok ok, you guys. I was going to say something about how I wish The Dreamer had an option “Whinny/Don’t Whinny” component, but that seemed sort of rude, given it’s a PonyBow™ and I should be willing to take the whole package or not choose it at all.

I have only had a couple of occasions when I’ve been asked “Can you turn that off?” and once when I was asked “What IS that sound.” I do admit, it’s a little… noticeable. But the whole visual is so splendid that I’m ok with that small drawback. ( ~nudge~ Get the ranger ref? draw-back????)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Kudzu and the new legendary longbow

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I’m a fan of Dreamer. It took me years to get it, but darned if I’m not thrilled with it.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Tyria's Most Trusted News Source

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Dear heavenly Dwayna, I do SO love your work!

I cackled like a maniac at a couple of those gems, and the whole page always puts a smile on my face.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet