Log-In Issues (specifically Error 11) - [merged]
in Account & Technical Support
Posted by: Inculpatus cedo.9234
in Account & Technical Support
Posted by: Inculpatus cedo.9234
Have you checked your spam/junk/etc. folders for email? Sometimes the responses end up there.
in Account & Technical Support
Posted by: Inculpatus cedo.9234
It might be your name….some people might find it inappropriate.
As difficult as it may be, I must be the voice of dissension here. I enjoy the Living Story updates (usually), and I like Scarlet. When an update isn’t one I am particularly fond of, I skip it, and eagerly await the next installment.
I understand this last year has been preparatory toward a time when more resources can be spent fleshing out more of the ‘story’ in the Living Story. I hope the two-week cadence remains intact; when updates are released I am not fond of, there is already a month or two wait until something comes out I am interested in.
Keep up the good work, you are appreciated by some of the players.
in Account & Technical Support
Posted by: Inculpatus cedo.9234
Mine is:
Size: 18.6 GB (20,050,252,272 bytes)
Size on disk: 18.6 GB (20,050,255,872 bytes)
Reset time is based on UTC time, so Daylight Saving…or the lack thereof has no impact on the game’s clock.
Take a sneak peak at the Tower of Nightmares release with ArenaNet devs during the preview livestream on our Twitch channel on Monday, October 28 at 12PM PDT.
in Account & Technical Support
Posted by: Inculpatus cedo.9234
No, mine is quite a bit larger than ~16Gb as I have downloaded all updates since launch, and some files are not included in a new install, as they are no longer needed. Also, downloading other languages for the game will change the size of the file.
She would have to contact Customer Support (Top of page). The forums really can’t do anything, nor would anyone know who she is.
in Account & Technical Support
Posted by: Inculpatus cedo.9234
Approximately 16Gb.
Odd how every person posting in this thread, except for the OP, has never posted on the forums before.
I am encountering the same bug/problem. I just finished my seventh round (one each day) of Lunatic Inquisition, yet my achievement trackers stays at 6/8. I would like to receive the achievement points available when I finish my 8th round, if this is not just a text matter (as well as the reward).
Glad to have been of some assistance. =)
‘Due to potential changes, system requirements may change over time, and you may be required to upgrade your current system (or obtain a new system) to continue to play the game.’
…from System Requirements
Perhaps, some of the improvements they have made to the game has rendered your not-up-to-minimum specifications hardware unviable at this time.
I have received that particular email (word for word except for the ticket number and subject) from NCSoft, and it was legitimate. It seems many sites and pages associated with Support are acting wonky. Something has gone wrong with this change-over. No need to worry about that email.
Sadly, it seems there are some hiccups with the new Support site, and its functions. I can only suggest updating your ticket to explain your problem with the response. Good luck.
My point is…Tech Support tickets go to a different area than regular Customer Support tickets. You might have better luck there.
I just received an email saying my account is under investigation for trying to “sell” my account. I haven’t played guild wars 2 for a while as waiting to get my laptop repaired just wondering if anyone else has had this happen to them.
It’s just a phishing email. Disregard and destroy.
If you wander over to Twitchtv/GuildWars2, there is a video by the Devs in charge of music in the game, that addresses your concerns. I found it very interesting. =)
Lol, I have to remind my party members to do the same thing – step aside- as their little blue dot will cover the waypoint. My world map is always zoomed in as far as possible when I open it, though…I’m not sure that will help in some instances.
There is no way, that I know of. Just have to take a screenie, once, during each run. =/
A combination of both, really. I am often farming BLTC keys, so if they mesh, all the better. I do finish all the daily tasks I like, though, regardless.
Well, you can separate ‘picking up loot’ from the other actions, but that is about all.
Ooooo…very nice. You are most talented!
Glad I could be of assistance. =)
As far as I know, there is NO way to change the email associated with a game account, except through Customer Support.
As CS has just recently gone through a major change, it seems to be having some growing problems. I hope your friend hears back shortly. It would be prudent if he would change the password to his email account, immediately. I am curious as to why he would want to change the email on an account only a few hours old. =/
So I just got back into Guild Wars to find out there are some changes since I previously played. On of them is the lack of magic find items. I read up and apparently we were meant to receive 20% magic find free. This never happened for me I haven’t received an item which adds to my magic find and I am stuck at 1%. Is there something I have to activate or am I doomed to be at 1%
First, the Essences of Luck you receive will move an account from zero (or near that) to 20%, not give an additional 20%. Second, said Essences of Luck will come through the in-game mail to the first character you log-in on, and stay in that character’s mail (it isn’t account-wide mail). Thus, you should check all your characters for that mail, and make sure you delete any old mails from ArenaNet to make sure there is no backlog of mail.
To achieve other increases in Account-wide Magic Find, you only need salvage ‘blues’ and ‘greens’, and they will have a good chance of producing various rarities of Essences of Luck, which you can double-click on to raise your MF.
Welcome back to Tyria, and good luck!
Did you submit a Tech Support ticket? Most likely that is the section of support that would be most suited for your problem. There is a sticky in the Tech Support sub-forum on how to submit a Tech Support ticket. Good luck.
As you have contacted Support, they will be able to answer your questions. =)
in Account & Technical Support
Posted by: Inculpatus cedo.9234
I am confused. I thought you were posting about your friend’s account. Why would adding to your contacts help? If your friend is having trouble, he/she needs to deal with Support, as they won’t deal with 3rd parties.
I think he is saying that you need to enter and finish playing 8 rounds of Lunatic Inquisition to garner the achievement point for that task in the Blood and Madness Meta. He played 8 rounds, and only the first 6 counted towards the achievement. The last two did not. I have seen other posts about this problem.
Didn’t Tixx visit every city? Not that he was there long, but I believe he visited all the major cities.
Occasionally, this happens to me with Guild chat and Whisper. But, for some reason, it clears itself after some period of time. I have no idea why.
The only way to change the email associated with your game account is to contact Customer Support (Top of page).
Yes, they work on Sundays. Have you updated your ticket to explain the problem?
I’ve been stuck on the ‘Full Mailbox’ hint for most of a year. =(
Unfortunately, items lost through user-error are usually irreplaceable. =(
When you ‘task’ one of the Monthly Achievements, or any achievement really, you can set it to show by tier, or by complete task. It sounds like you may have it set to tier, and you finished up the 3rd tier, and now it is showing the complete task (at 75%) which is where it would be after completing the first 3 tiers. Check how many Champions you have killed in total, against how many are needed for the entire month.
in Account & Technical Support
Posted by: Inculpatus cedo.9234
Support has up to 72 hours before you should become concerned about no response. Should that amount of time pass before they have contacted you, you can post your ticket number in the sticky (Tickets 3 Days and Older). I am sure you will hear something before then.
Edit: I see you have posted there, already. Be aware that usually consideration is only taken on tickets 72 hours or older.
No, you would not be banned unless you continued to use inappropriate names. Usually, you are just required to rename your characters – no suspension for a first offense. Sometimes, there is a short delay getting back in-game to rename the character(s). If there is a problem, you can contact Customer Support and speak to them about renaming your characters. Good luck.
For security reasons, there is a limit on how many (and how much) transactions can be done in a short period of time. You can speak to Customer Support (Top of page) and they will assist you with your purchase. Good luck.
Your characters will not be deleted, though you will most likely be required to change their names. Your display name will probably be changed, as well.
Sometimes, an account that needs a character’s name changed will temporarily show as suspended, but after a short period of time, can be accessed to change the name in question. You might try logging in, periodically, to see if this is the case for you.
Then, as you say, it may be an issue/bug with your copy of the client.
Most of the states it IS illegal, as well as being Federally illegal. If you can not access the game to change your character name, it may be because you have been suspended previously, or had to change a character’s name in the past.
I am not sure how you know people joined your server’s main map, instead of their own map from an overflow. Each person that leaves an overflow goes to their own server. Unless they were guesting, I suppose. I can never tell who is guesting, and who is from which server on an overflow. Lol. I can only believe half of what I hear in map chat, as well. It has been stated that those from a home server are given priority in filling maps, but I can not ascertain who exactly said that. It’s just a little blurb in the wiki. =/
Although it means something different to you, it can be a reference to an illegal drug to many. Your only recourse is to change the character’s name, as unfortunate as you feel that is.
Hello guys, I was just thinking since this new Halloween update came out I have been getting like “Trick-or-Threat” bags when I win an arena instead of that chest with armor e.t.c in it as i usally got (before the update). So my question is, will it ever come back as it was before? The chest thing? Or will it just be this Trick-or-Threat for ever? I think it will only last until the update has ended but i’m not sure, and when will this update end? Please give me answer, thanks. And sorry if my English is not perfect, still learning. :P
Ugh…took a lot of searching (darn broken search function) but here it is:
https://forum-en.gw2archive.eu/forum/pvp/pvp/PVP-rewards-bug/page/2#post3065457
Not sure what you mean by ‘instantly’. Having the chat window minimized means the chat will fade from view after a few seconds. If you want it up permanently, you must keep the chat window open.
You will notice, when you play, that your character level is set to match the level of the zone you are in, if you are of a higher level. This is to insure that all zones are viable for play, and not just a ‘walk in the park’. I believe the game is working as intended.
Check the bottom of your screen to see your adjusted level.
You will need to contact Customer Support (Top of page) and discuss your issue with them. Good luck.
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