3 characters deleted and all items/gold gone
in Account & Technical Support
Posted by: Inculpatus cedo.9234
I think it was WP(?) from the IGN video/article? But, old news/old quote, anyway.
Yes, there is. Contact Customer Support and they will assist you.
Top right of this page – Services – Support – Ask a Question.
I use it quite often, and proudly wear the moniker grammar-brat. Lol. Then again, I am elderly, so that may be the reason. ; )
Oh dear. I think you broke one of the rules of the User Agreement:
’ You warrant and represent that You have no economic, physical, emotional, psychological, or privacy related considerations that would be adversely impacted by Your use of the Game. ’
Not a problem. I wish I could help more. =)
I can not tell from your post if you have created a Tech Support ticket, or not. If you are having difficulties with your support account, you can always send an email to Support at support@guildwars2.com.
Also, as I previously suggested, you can post your issue in the Tech Support subforum, where those with more expertise in that area can respond. You could also try to repair your client. See http://wiki.guildwars2.com/wiki/Command_line_arguments for instructions.
Again, good luck. =)
Thanks! I appreciate it, i will give that a try.
You can try posting in the Tech Support subforum, as well. Or reading over some of the posts. They are very helpful there. =)
I just had to completely redownload all the updates for the game because it encountered a fatal error and now that i’m finally getting that fixed i can’t sign into the game client, i just don’t know what to do with this anymore so yeah any help, suggestions, or quick fix would be appreciated i’m just at my wits end with this here.
Your best bet is to create a Tech Support ticket and have them help you.
Good luck. =)
You don’t even have to put your cursor on coins or gems, placing your cursor anywhere in the space at the bottom of your inventory brings up all possible currencies in-game, and monitors your personal amounts. Pretty nifty, I would say. ; )
Ok, but it pretty much already does that. If you need to put your cursor on it to expand it, there is no real added ease in monitoring your currencies. In fact, that would be an extra step. Right now, all you have to do is move your cursor to the bottom of your inventory, and voila all possible currencies are available for view. =) (No clicking needed.)
Hmm….for me, moving my cursor over it is pretty darn quick, and relatively easy. But, I guess not having to do that would be ok, if it would fit in the space.
It already shows your currencies in that space when you hover over it. That seems ok to me.
Also, I don’t have my inventory set up like that, so I don’t have a lot of space at the bottom.
The hot air balloons are an achievement reward. If that’s what OP is referring to…
Oh! Do you mean balloons? Pretty sure it’s not doubloons….
I think.
Hello everyone,
Afew seconds ago I wanted to buy gems from TP two of 8000 (200$ total) first time made it ,but at the 2nd time got this thing (look at the Pic)
What I have to do?
PLZ HELP ME
As indicated, you need to contact Customer Support. Upper right of this page – Services – Support – Ask a Question.
Well, that’s where I signed up for my GW2 newsletter. /shrug
If you don’t like what they send, you can always unsubscribe. =)
You are most welcome!
And it would be budette…lol.
Some people try to log in by using their display name, which will cause an error. Are you using the email address associated with the game to try and log in? That is what you need to enter in the ‘name’ box.
If that doesn’t work, you could try a -repair on your files. If all else fails, you can try Tech Support and/or Customer Support. Good luck. =)
Did a Royal Pass drop!?! Ugh, now I’m sad I wasted my gems on buying it. =(
Not so far. I’m still waiting for the ‘magicians’ to show up, which is why I got the Royal Pass. To date, I would say, save your gems.
ANet, I used to receive GW2’s newsletter in both Spanish and English and now only in Spanish, where do I go to only receive it in English?
You might try this site/page:
http://us.ncsoft.com/en/newsletter/
Good luck. =)
I have come across chests that were already open when I got there (for the first time), as well. I could neither loot them or get credit for the achievement.
I get this, as well.
If you have ‘saved’ your password to log into the forums, you can check your browser’s tools, and find the saved password there. Good luck. =)
I am pretty sure the linked blog post showed that there was a clarification, and that was what the topic of this thread is about….at least, originally. So, it doesn’t prove anyone was wrong or lying, except -maybe- those that stated it never existed. /shrug
Why are you guys still fighting about whether there was clarification or not? We’ve posted the link to the blog, so everyone can read what ArenaNet said. I’m baffled about this argument, truly.
Dev reponse about the blog gone missing:
The new Anet site looks nifty, I’ll give you that. But you don’t seem to have your blog up right now. Which means I can’t read all those awesome articles you shared with us over the years.
It also means that I can’t fact check the wiki!
Will you be putting it back up?
March 13th, 23:02
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Pat Cavit
Lead Web Developer
A:
The blog will be coming back, it was an unfortunate schedule casualty.
June 6th, 22:40
I can’t enter the blog, seems down to me.
This should work for you: https://forum-en.gw2archive.eu/external?l=http%3A%2F%2Fweb.archive.org%2Fweb%2F20130201031636%2Fhttp%3A%2F%2Fwww.arena.net%2Fblog%2Fmmo-manifesto-reactions
For pete’s sake, did no one read what I linked? It says exactly what they meant, and how some people misinterpreted.
You can transfer to any server you like, NA or EU. There are no region restrictions except when first authenticating your account.
Thank you very much, my friend must have been bugged for a bit.
Well, there is a 7-day cooldown between transfers, perhaps that was the problem.
You can transfer to any server you like, NA or EU. There are no region restrictions except when first authenticating your account.
From Support Answers: Because guesting does not move your character between data centers, as a home world transfer does , you may only guest on worlds in the same region as your home world.
https://en.support.guildwars2.com/app/answers/detail/a_id/9278
You can not guest cross-region, but you can transfer cross-region. =)
(edited by Inculpatus cedo.9234)
It looks like, from your screenshot, that it suppressed whatever you said after ‘ty’. Perhaps, that was just too soon. It is hard to tell without timestamps. If you feel you are being suppressed without cause, you can and should put in a bug report, and ask for some help with it. =)
If you know where to look, it does, actually, exist. (Uses mentioned time machine.)
Here you go, those that want to read it for yourselves:
http://web.archive.org/web/20130201031636/http://www.arena.net/blog/mmo-manifesto-reactions
I am changing providers and wish to change my account email. How do I go about this?
This thread should provide you with the necessary information.
My apologies…it always helps if one provides the actual helpful information. Geez.
(edited by Inculpatus cedo.9234)
If you can log in to the forums, which you seem to have done, your password must be saved in your browser. Most browser tools allow you to look up saved passwords. You might try recovering your password that way. Good luck. =)
Actually, Customer Support does offer email support. Some times when ‘permanently banned’, you are unable to create a support account because the email associated with the account is not viable. Contacting support using email works just fine, though.
I am afraid the name will not be released, ever. Not even if the account has been or will be permanently banned. The only time names would ever be released would be for something like Guild Wars 3 (as they eventually did for Guild Wars 1 names for Guild Wars 2).
Your only option is to use another creative name not already in use. I’ll bet you can think of something really fantastic! =)
Aww…thank you, bluestocking. =)
Unfortunately, it happens to the best of us…lol. It is scary when it happens, and letters saying your account has been thoroughly reviewed and the permanent ban will stand are very discouraging. Still, it seems persistence pays off, as well as asking for a supervisor to review the account, perhaps.
All’s well that ends well, I suppose. =)
Remember, your bank moves with you when you transfer, so your gems, mats, laurels, gold and any non-soulbound items move with you…whether transferring free by deleting all characters or paying for the transfer.
I also got ‘permanently banned’ as a Gold Seller last week for putting 200 gold in my guild bank, and then withdrawing it again, after my guild leader used it for the Golden title. It took 4 appeals and 48 hours to be reinstated. It would be helpful if support changed the wording of their letters. It should not be a problem, but do be prepared for a possible ban.
(edited by Inculpatus cedo.9234)
Per the wiki: Some environmental weapons and utility skills count as a specific weapon type. For example, the golem suit in Air Drop counts as a hammer, and the arcane skills count as a sword. Some, such as Lightning Hammer[verification requested] do not count towards anything.
This happens for me, as well. =(
Changing video resolution out of game?
in Account & Technical Support
Posted by: Inculpatus cedo.9234
I was tinkering with my video resolution and the one I chose ended up changing and I now I cant get back into the game to change to back because I cant see anything. Any solution to this problem would be greatly appreciated. Thank You
You might try posting in Tech Support; you are more likely to find help over there. Good luck. =)
You might find this helpful: https://www.guildwars2.com/en/the-game/releases/
You may find this helpful: https://en.support.guildwars2.com/app/answers/detail/a_id/8961/kw/link
If you wish to communicate with Customer Support, you can go to the top of this page and look under Services, then Support, then Ask a Question. It is best if the account owner communicates directly with Support, if possible.
Darn, I will have to miss the live broadcast, but will surely watch the recorded one, later.
Remember, the counter for the mail is somewhat bugged. It may display 4/10 when there are actually many more mails in queue.
Also, remember that your account name is the email address associated with your game account, not your display name.
If all else fails, you can contact Customer support by sending an email to support@guildwars2.com
Good luck. =)
Again, I don’t have the metrics to determine what method is best for the game. You stated the only reason you could think of for daily time-gated the creation of Charged Quartz crystals was to encourage people to log in each day (for 8 whole days). I am merely asking…from a developer’s viewpoint…if that is wrong. I’m not a developer of a large-scale MMORPG, so I can’t really say if it is, or is not. It would seem to be something desirable, but, perhaps it isn’t.