Guild Wars 2

Missik.7302:

I didn’t want to submit a ticket hoping that i get an answer in this thread.

I bought a new account for my fiance, she wanted to play a character that I already have on my account(this account) because she likes the class and the name of the character. So, I have decided to transfer all valuable mats and gold to a new account that I have purchased. A few hours later, she decided that she wants to start new and get all achievement point herself, I am trying to send the mats and gold back but I cannot due to this security measure that Anet has put up to protect people.

My question is, how long is this period? has anyone been able to submit a ticket to resolve this issue?

It was made this way as a counter measure against gold traders.
One way around is to use a guild bank – but that needs a guild with that special building researched.
Another way is to wait some time, because this limit will wear down when the new account starts to grow. The limits will be lifted the same way. I think you can do this with your friend. She would look to be trustworthy.

yes, via support. You cannot do it yourself.

huge.5792:

Gaile Gray.6028:

It is on the list, and I anticipate it will come very soon indeed!

Great !! I just want to change my display name~
Do u know WOW players has a chance to change their battlenet’s nickname

It is the character name change we are talking about here.
The display name change is still not resolved.

Write a support ticket about it immediatly.

elmstterror.1028:

I understand where companies come from making us change our PW, but its tiring. I now cannot login in to play, nor can I change it because I don’t know my old one and/or can’t think of one that “fits the requirements”. Now my account is locked and I can’t contact customer service…faaaaantastic. Gaming has become harder and harder these days.

You can contact customer service via “support” on top of this page and then continue with “ask a question”. And as the answers are send via email you can update and answer through the same way.
Game account and support account are not the same!

Well, the phrasing that only 5 characters per account are counting is new. I guess it came along with the new update. But even then I don’t get all the influence I’m due: 3 out of 10 characters from 2 accounts awarded is still one third of which I am entitled to receive.

BTW It’s great that information like that, don’t turn up in update logs or in this thread. Here are many people complaining on not getting all influence and the new limit might explain some new / actual changes.

Kymani.9273:

Same problem
Server: EU (Ruins of Surnia)
Build: 16845
Error Code: 42:6:3:2158
tonight it worked right and i haven’t changed anything!

The same problem and error. But I was just playing before. I was kicked out of the game when I moved from the Plains of Ashford to the Black Citadel via the city gate. There was a message that connecting to the Login server failed. After that I was on the launcher and that provided the above error.
Server: EU (Riverside – Flußufer)

Edit: It seems to be a very recent problem.

Look at that: http://wiki.guildwars2.com/wiki/Cook#Dyes
There are several “master” versions available.

The Wiki does not serve the recipes ordered for master or else, so it is hard to find something else there.

GW is a bib boy. But GW2 is still young. And they don’t think on the errors we make, but to put more and better content into the game. And those other boys ask a monthly fee.

I think I know what I prefer.

I told you the official response. It was told on several threads already.
No restoration, if it was not necessary because of a hack. No substitution, if it was not a bug that caused it and even then it is often not given, because they lack the means to do so.

Waiting will not change it.

I guess, he knows what it means to start from scratch! Although, you can save materials and ingame money. So it is not really from scratch.
And doing something new – usually means that you can do it better.

Don’t see anything as bad. More often the glass is halfway full and not halfway empty.

Anet does not correct mistakes by players.
It is difficult to check the truth and at least some guys would use it to scam.
Sorry, but no way.

Other MMOs ask money for it too. Here you can pay with ingame money to buy gems. Not as hard as ONLY real money.

If you delete all characters and put all valuables inside the bank, you can change the servers for free. Only things you loose will be souldbound items. No other character can take these.

Yes, via a support ticket.

But you did not read the rules before trying a bad name on a character.

marnick.4305:

…Because I refuse to take responsibility for not knowing American cultural limits, …

And you are the one, who is going to defend yourselve with innocence and not knowing.
It simply won’t work.

Since we are adult, we have to take responsibility for our actions – even for those that involuntary harm, insult or hurt other people. That’s life.

Change your password.
There is a time limit with such links. If you don’t hit it on time, it will always return an error. As the access will be denied, if you DON’T accept the access, the result will be the same. The one trying to get in, won’t get in.

Not knowing the rules, will not save from punishment. No court of law accepts such an exception, why should somebody else.
You accepted the rules here. These rules are wide, so that Anet can decide. They decided. No need to talk about it now.

Live with it or suffer the consequences.

No way, but instead of punching him, you should talk with him.

There is a thread somewhere else in this forum, that there are problems with the German provider Telekom since the last update in late February. Your problems could have to do with that situation.
I am not affected, I have a different provider (Alice/O2).

Read Brian’s thread on this page. It explains very well how other people could get it.
I would try to change the password and to delete any possible IP ranges from China on the account page, which you can reach from this page. Look for security and delete those IP ranges there.

If you cannot do this, write a ticket to support and ask for a change of password.

First, there is a cooldown of 2 hours if you did wrong on the change.
Second, they check against a list of known passwords. It may be that the one you are trying is on that list. Somehow here I read that the error message might not very good.

If anything fails, you might ask support to change it for you.

I would request an email and password change, because somebody getting so far knows your old combination.

Commander Ryker.2971:

Someone will probably be automatically promoted to guild leader after some time.

That was the rule in GW1. There has been no information currently on the same feature in GW2. So I won’t count on it.

Anet won’t change a guild leader. They said that on former occasions.

No ETA yet available. They will inform us, when it is available.

Write a ticket to support. Read the information on this page on how to do it. Getting to support does not need to have an account to do so. Even a support account is different from a game account.

If you were hacked, you may ask for an account restoration. I would ask for a change to my old server too. But read the information about that first. Account restoration will only be done one time per account.

Sadly as it is, there can be no 100% confirmation. This is a game, that is played internationally. So while it is acceptable behaviour in New Zealand to show your tongue to somebody else for a welcome, it might be considered bad behaviour in other countries. There are just so many vulnerabilities in so many nations and cultures. If somebody chooses to be upset and it is accepted by his environment, Anet might have to follow this lead of opinion.
What was ok once, might change too.

Although I am not an official, but a player like you, I don’t expect anybody to say a “last word” on this. I know I might be a victim myself someday.

Remember when I learned English in Hastings back in my younger days, I was living with a british family. Their father told me once, there would have been a perfect way to describe somebody full of youth and happiness and fun. That word was “g a y” and now the Americans would have captured that innocent word and made it into something completely different. There was some fun in his speech, but that simple, funny word has been changed forever.
Such is life – sadly but true.

By account restoration via a support ticket – that would be my idea.
Check the available information on this page to base your decision.

Except for the Plains of Ashford addition (where I stumbled upon myself and started a search) I have found no information on changed or added parts for the map (and even that was only in some discussion on the wiki).
Sorry, I am out of my wisdom here.

They added some POI in Lion’s Arch during the Karka invasion. And they added some waypoints for the Guild quest (for example one additional waypoint in the Plains of Ashford south of the Guardpoint Decimus Waypoint).

If it is the same as with the Lost Shore addition, you can complete them but you won’t get another completion box when you have had it before.

The game is a living creature – that’s why it is called “living story”.

Your display name is the name, that is shown here.
Your account name and your password is probably the things you used to get into this forum. (Some browsers remember their passwords and IDs – like my Firefox. You can check there for the missing information.)

The rest can be done via a support ticket. Here you only need a working email, because all answers and updates can be done via email. At the same time a support account is DIFFERENT from a game account, so you can start one now.

bbruzer.1723:

When going to the black lion trading co. it keeps telling me invalid authentication and will not allow me to do transactions. Any ideas whats up with that?

Sorry, but that is a different problem of which I know nothing. But the best solution would be to check other threads connected to the BLTC, because I have read about similar problems or to write a support ticket.

They need more than reports to ban people. But you should not forget, that at Anet there are human beings as well and they sometimes make mistakes.

If you request it (and you have done it) you can ask for a review and if anything goes right, he will be back again.

They told you to change it. That you don’t understand or that you continued without checking on what was going on, is not their fault.

BTW That’s just the kind of discussion they don’t want to have with players.

Guild transfer is free, but you loose any guild buildings and the influence you have accumulated. These things are server bound. If you leave one server, it stays on the server and you start new on the new server.

Every account has to make the server change and has to pay the individual fee.

I don’t think, it could be done better. Differently, yes of course. But better?
They would end up with endless discussions on why the name is good or bad. It’s less work to say “change it”, then doing anything else.

As I said, they say now “change it” and only if you fail, will you get a suspension. (I think, that if the offense is clear and straight, it might get a suspension on the first time. But I’m not sure about it.)

Yes, some people try to circumvent the naming rules and in this case you might be a victim of that.
Why not choosing a different name. I don’t know but “breeches” don’t seem to me that close to the bad word.

No, they had not. Read the threads about security – especially the one from Brian. It will explain a lot. If you had used your email AND password on other sites before, the knowledge could be from there, because other sites have been hacked.

When you receive an email for authentization, you will have only a short time to accept it. If you deny on time or if the time is running out, the access request is denied. So the error when you deny it later on – it’s just normal, because the link don’t exist anymore.

But I would suggest to change the password. It seems that one is known outside or the message for authentization would not come.

They don’t email in such cases. Often said in this forum.
You have been lucky. Anet is growing softer. At first you got a suspension for first time offense.

All of this was already available knowledge on this forum.

There is a guild sticky thread for this and this problem is already known there.
I – for example – get only one third of the members log in acknowledged. Since 6 months.

Your Internet Service Provider is giving the location and usually it is one of his bigger service stations that is named as being local. That place can be hundreds of miles away from your real address.
I would start to worry only, when the “local” address is somewhere abroad or halfway around the globe.

dakmoon.9867:

Hmm well so today i got my account restored but when i logged in all but 1 toon was gone.since i already had a ticket do i need to send another to get my stuff restored?its been almost 4hrs since i added to my orginal ticket and no word.

Wait. Recently it is said that they are fast.
An update to the existing ticket should be sufficient. After all the account restoration is someway linked to being hacked.

You got 2 warnings.
1. The rules you said yes to before you started to play. http://www.guildwars2.com/en/legal
2. The message to change the character name. If you did not start to check what was wrong then, nobody can help you now.

Sorry, I made a mistake in the email I provided. I checked my own emails but I took the wrong email address because I had NCSoft mails as well.
If I caused any problems I beg your pardon.

Yes, via a support ticket. But beware of the risks involved. Read the articles on security before you try to reduce your security.

That problem is already known and it is worked on. That is what official sources said.

Write a ticket to support. They can do it.

I don’t know why you are not shown the buttons or why you cannot use them. Anything works fine with me.

But usually you don’t need this pages, when you have a ticket already, because you receive mails whenever there is a change (beside the automated answer that a ticket was received). You can update your tickets by using or expanding this mails to send answers.
I did, when I couldn’t access my support account.

Ask support. Usually private decisions don’t get reimbursed.