Showing Posts For Rajani Isa.6294:

Official response on the Lag issues please?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Why bother if my ISP is going to be blamed, again?

They’re looking for common points. It isn’t simply your ISP involved in your connection to Anet, Several different companies could very well end up handling your connection between you an Anet. Your ISP could be 100% fine, but someone who they hand off to could very well be the ball-droppers.

Free Dragon Bash Minis!!

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

In game gold has zero value. It says it right in the ToS (in game gold is a digital item, so are gems). Thus it is not a currency.

In the context of the game, however, gold is a currency. So are gems.

Scam Email

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Got one too. They are definitely getting it from the official forums because the emails are too specific to Guild Wars 2 players.

Also, they are spoofing the email of ArenaNet somehow.

Too bad the authorities would rather waste resources spying on your Skype conversations instead of going after legitimate web criminals! :P

Not that hard to spoof a from address. You simply tell your email client what to list as the from address and there you go!

Commander tag not visible (again and still)

in Bugs: Game, Forum, Website

Posted by: Rajani Isa.6294

Rajani Isa.6294

This isn’t an account issue. Try the bugs forum.

Free Dragon Bash Minis!!

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

I see where you are coming from. I don’t take trading as trading. It is still purchasing…with some form of currency.
But, that is all I needed to know. So…thank you. Just wish they could of been clearer with it. For the ones that tend to overlook the little facts and look at things differently than others.

Considering that you can buy gems with real money, for Anet, any reference to purchasing gems will always be in the context of “with real world currency” unless explicitly stating otherwise.

Free Dragon Bash Minis!!

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

Addendum: I sent a bug report to Arenanet explaining what happened, so hopefully that should resolve it. But I would still like to know if there are any better channels I can go through, in case this does not work.

BUG reports do not generate support actions.

Support.guildwars2.com – ask a question

submit there.

Email Change

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Another option would of been to open a new email account, unique to the game account.

Will you buy the logging axe?

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

I would like a set of holographic harvesting/logging/mining golems for my asura character.

BLTC still down?

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

1PM PDT is 4PM EDT so 4 o’clock Eastern

This.

With Daylight savings, Eastern time would be UTC -4.

It’s not a bad idea to read up on UTC – UTC doesn’t have daylight savings in it at all, so as long as you know your ofset and if you are in a daylight savings time zone, you can be sure of when something is.

(edited by Rajani Isa.6294)

Mango pie doesn't work anymore

in Bugs: Game, Forum, Website

Posted by: Rajani Isa.6294

Rajani Isa.6294

I know, that’s my point. It’s been completely disabled in the whole game for an exploit in a small place.

That’s a problem.

One could argue a build depending on a food buff to be the problem :p

I think the thing is they had two choices – disable Dragon Ball, or disable health regen via food – and with the moa races already down, they didn’t want to bring dragon ball down as well.

Also, Dragon Ball apparently uses the sPVP setup, and they might of been worried about some “cross-contamination” because IIRC, sPVP is supposed to suppress food in general anyway.

Exotic Mini Pet Price Drop

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

I fail to see how this is an exploit. It is something that has been available since the launch of the game. A new more common mini was introduced. It is equally likely that they wanted to increase the supply of minis on the market and this was their way of doing it.

If they wanted to increase the supply of rare/exotic minis this way, they wouldn’t of taken the ability to forge them away.

On the flip side, to me it doesn’t seem as bad as several other exploits – it (mostly) followed the pattern set since the beginning of the game unlike either the previous karma weapons or snowflake jewelry exploits.

Exotic Mini Pet Price Drop

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

The person you originally quoted said 20%.

Seems fishy....

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

“Real collector” here and I think you’re spot on. I’m happy to pay extra (or trade gold for gems from those who do). Only mini that has really left a bad taste in my mouth so far was Foostivoo…low RNG is evil.

At least that had the option of forging it OR getting it via RNG.

…Foostivoo was my second present. :p

Gem Store missing 2 Dragon Bash-themed items

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

Just wondering if the Mini Holographic Risen Knight is a temporary pet or a permanent pet? I got one, he was following me around and then next minute it disappeared. He’s not in my bag or anything.. where did it go??

Should be perma.

Did you “deposit all collectibles”? They are a collectible – check your bank.

(If I want to keep one on me, I put it in a safe bag.)

Guild wars 2 support, is amazing

in Guild Wars 2 Discussion

Posted by: Rajani Isa.6294

Rajani Isa.6294

He’s basically bringing up the point that support isn’t amazing. He’s putting a negative into a positive. Here you have a positive thread about support, and he is coming in with his black cloud to rain on the parade.

On the flip side, by the time he posted that Regina had already said that they were going to fix it and bring it back (despite originally being told it’s temp content. Hopefully it’s perma – was kind of fun

Guild wars 2 support, is amazing

in Guild Wars 2 Discussion

Posted by: Rajani Isa.6294

Rajani Isa.6294

support is amazing

…until you try to do a password reset.

you need to provide a game key provided at purchase, the date of purchase, the card you used to make the purchase…

so if you no longer have that one email from a year ago that they sent as a receipt, you are basically f’d.

While the ease of resetting a password via support is much easier with the serial key, it’s not needed. Although to be fair, pretty much EVERY game is like this if you are unable to supply the key.

I keep my key in a password manager – makes it easy to find in case of an issue.

market manipulation through patches

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

and the discovery of something that does the same thing, but better, can cause the old good to become nearly worthless. All in a very short time period.

My grandfather had a wind chime that was made of joint replacement/repair parts that cost thousands of dollars each – rendered practically worthless once a better method using different parts was approved.

And while most of it seems to be artificial, don’t forget how volatile the fuel market can be when a refinery is taken offline for whatever reason.

Moa races temporarily disabled?

in Dragon Bash

Posted by: Rajani Isa.6294

Rajani Isa.6294

Just asking, I won my first moa race but didn’t get any achievement contribution. Am I the only one? :<

How about this? I got an achievement point ( for taking first prize in a Moa Race) but didn’t get any tokens. How fun is that? This needs to be fixed. I have attached the screencap with the achievement at 1/3. But no tokens ( Anet can check that in my received mails). So how about some restitution for these bugs?

Also – if people were cheating i suppose there should be a rollback on the gold lost on the Moa track. I seriously don’t understand why these things aren’t checked before they’re released.

It would be INCREDIBLY easy to check for exploits such as these. Just get 100 randomly selected players and promise 100 gold to the first player who can break ( exploit) your content. Then fix it before you release it. Is that so hard?

Are you sure it’s not the email glitch keeping the tickets from you?

Moa races temporarily disabled?

in Dragon Bash

Posted by: Rajani Isa.6294

Rajani Isa.6294

Man someone always has to ruin it, I found it fishy that one guy kept winning. Then someone said that guy was stunning the moas to rig it, I have proof if it will ban these people, but not sure if posting it here is the appropriate way. 10G lost before I realized he was cheating as well, kitten .

Report it. Via the support site.

Capital cities defences

in Guild Wars 2 Discussion

Posted by: Rajani Isa.6294

Rajani Isa.6294

I don’t really understand where the charr got the black citadel from anyway.

They Stole it from Darth Vader. That or it’s Cybertron..

Or maybe a prototype of an Utu-class planetoid.

POLLA?

in Dragon Bash

Posted by: Rajani Isa.6294

Rajani Isa.6294

Supposedly the spanish client should now render it as “Polly” – or will after the first hot-fix.

POLLA?

in Dragon Bash

Posted by: Rajani Isa.6294

Rajani Isa.6294

It’s free. That’s what you are missing.

Ascended rings problem

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

They do have a big warning, on the item, it says UNIQUE. Unique means you cannot have more then 1.

Not true.

In GW2 it simply means you cannot equip more than one. The game does not prevent you from carrying more than one at a time.

Help. Game won't load completely

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Hopefully the above fixes it for you. Note that this isn’t an account issue, but a technical one – and that has it’s own forum with it’s own list of frequent issues and frequent posters.

Ascended rings problem

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Just a general rule for MMOs – if you see Unique in the description (not flavor text) either a) double check if that means anything special in that game, or b) assume it means you can only have/equip one at a time.

Account recovery

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Based on past incidents -

Under no circumstances does Anet re-send serial numbers. They value them too highly. However, several other pieces of info your friend would hopefully still have can substitute (when added together). (Approximate) Purchase date, card type and last four of card used, name of one or more characters on the account, etc.

Also, if your friend was hacked, has he tried asking his email provider for any help in restoring old emails?

Transfer issues - no characters on account

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Not that I know of. The week is kind of locked in, short of support helping out, and in the past they’ve only moved characters as part of restoring an account after a hack.

Serial Numbers

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

They can submit a question to support, or they can try the reset with one code, and if that fails, then the other.

If they ask support, I’d just say something like “Trying to figure out which code is which account, is this account use the code ending in XXXX or YYYY?”

Support Login

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

And you are aware that until you specifically create one, you don’t have a support login?

Need help for 2 sb ascended same infusion

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

I tried infusing one with agony resistance that i bought from FOTM but I am still not able to wear both. As for transmuting it doesn’t work for amulet,rings and accessories plus it did not give me any warning at all. I guess Anet won’t do anything for a small timers though.

Note we mean infusing by way of the Mystic forge, not slotting an infusing in like you would with a rune or jewel.

Replacing one character's name with another

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

It’s… an interesting show.

Soulbound Items

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Can you destroy it? Cause that would be the only option, you can;t use it on other toons anyway.

Should be able to – I recall doing this in the past.

Gem Refund, is it possible?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Hasn’t happened in the past, but if you want to give it a shot, you want to go here:

https://en.support.guildwars2.com/

“Ask a Question”

Serial Number

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Especially if you have a smart phone, I recommend having some form of password manager. On my iPhone I use 1Password, there are others – several free.

Not just for my password but for my serial too.

The new armor and weapon skins

in Last Stand at Southsun

Posted by: Rajani Isa.6294

Rajani Isa.6294

Well, lets face it.
Living Story is inconsistent in both the content and quality. we just had loads of mini solo/group dungeons and an entirely new dungeon for 2 weeks replaced with re-hashed content, a few farmable chests then a 1 room instanced “boss” mechanic the undermines the very reason you chose your profession and now yet another Meta-Event" that is more of the same re-hash.

A waiver of all rights to intellectual property in exchange for the assurance that it’s used in the way and for the reason it was supplied is not a hard document to supply or to agree to.

Good point regarding the armour styles, however I suspect there would be many of each type submitted so I guess it would be a case of choosing a light/med/heavy out of all those submitted.
Scaling armour to fit character models and balancing vertex wieghts isn’t rocket science and is no where near as time consuming as I would imagine Molton Facility was.

Living Story consistency suffers two issues. The first is it’s new. The second is each Story is being made by different teams. The people who did Flame and Frost are not the ones doing Last Stand at Southsun. Some of this will change as they get used to the concept and developing for it, some might not. With the #2 that’s always going to be the case.

As for IP waivers : Different places have diffent rules regarding what IP rights are transferable and how they are transferable. In most places, you have to have an explicit renunciation of the right, not implied (like via the EULA/TOS – that’s why the EULA/TOS only asks for an unlimited non-exclusive license). Heck, they’d probably want something phsyically signed.

And that doesn’t even cover the potentially damaging scenarios :

“Hey, that’s my work, IT WAS STOLEN!”
as well as
“My kid is a minor and doesn’t have the right to give up his/her rights!”

And the issue with armor styles isn’t simply coming up with the concept art, but building them. It’s still all that effort to create them/transfer them into a format the game can handle. And while a decent portion of the race and gender issues can probably be handled like you say, something don’t stretch nice even so.

The new armor and weapon skins

in Last Stand at Southsun

Posted by: Rajani Isa.6294

Rajani Isa.6294

How about stuff that isn’t so cutesy? I remember some really cool skins that were implemented in GW1!
It is pretty hard to look “bad kitten ” when your backpack is a pink quaggan.
I want more items that reflect the stark visual design that is the art of GW2.
The concept art holds that dark fantasy image that many love about the game. Nowhere in those images do I see quaggan backpacks and bows that shoot unicorns.

See, one could argue that unicorn-bows and quaggan backpacks say “Frankly, my dear, I don’t give a kitten” beyond anything else in the game.

Kinda like Superman wearing his underwear on the outside.

Our reactions to farming nerfs

in Guild Wars 2 Discussion

Posted by: Rajani Isa.6294

Rajani Isa.6294

The latest case of “farming nerfs” was actually a bug fix. […] This is one of those bugs that’s so buggy, the fact that our toolset even allowed this to happen is a bug. Another bug caused this bug. Bugception.

When it comes to spots that are popular farms, if you can try and remember to mark bug fixes of this nature as bug fixes, would probably help with the angst a lot.

Thanks for the reply though.

Mobile system requirements

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

You can also take a peak at http://www.systemrequirementslab.com/cyri

Seems to have been pretty good for me in the past.

The new armor and weapon skins

in Last Stand at Southsun

Posted by: Rajani Isa.6294

Rajani Isa.6294

Leaving out the words “and gold” was extremely misleading. At best, it’s an incomplete/inaccurate statement due to the omission. At worst, it’s false advertising.

That would be the case if they had say that they costed ONLY karka shell. They didn’t however, and anyone that actually thought it would be trade-able for shells only were quite naive.

Be careful tossing around accusations of naivety.

The “only” is implicit in the specific wording they used. The phrase “exchange A for B” implies that one only needs to give item B to receive item A.

Especially considering this little item

The new armor and weapon skins

in Last Stand at Southsun

Posted by: Rajani Isa.6294

Rajani Isa.6294

I’m pretty sure a set of amour, per month would not increase time and resources if Living Story content was ditched.

So since you don’t like it, everyone gets to lose living story.

Gotcha.

As far as making armor vs the weapons we get now, there are a total of 19 weapons vs 8 armor slots.

Other than some possible scaling, those 19 work for all races/genders, and usually they don’t make the bows too different, and we haven’t been getting each weapon with each release.

Even skipping the aqua breather, and the back piece which seems rather hit or miss, one set of armor is 6 pieces. We have 3 armor types, 5 races, and two genders. So skipping back and aqua helm pieces, that’s 180 pieces to release for each armor type to have a full set released. 60 if you want to cheat and only do one (either by doing one set and rotating heavy/medium/light, or having the set work as all three.)

So anywhere from 3x to 6x as many pieces.

Living story isn’t just artists working – there are creature builders and writers too. Enviro artists don’t necessarily do armor/weapons.

And for legal reasons, most companies don’t like simply using fan-supplied work (even if it’s compatible with their system/graphics rig).

Can we add a way to rescind a report?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

reports are always checked out by a human before any action is taken. Don’t worry about it.

A big thanks to the southsun zergs

in Last Stand at Southsun

Posted by: Rajani Isa.6294

Rajani Isa.6294

Actually, sounds more like you can thank botters.

[Help] Can the support help me ? ...

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

As Smooth Penguin said, they don’t help fix these kinds of errors.

However, I do believe all gifts are account bound, so you can use it on another item.

Where is the promised Commando Class?

in WvW

Posted by: Rajani Isa.6294

Rajani Isa.6294

Everyone knows that the true key to the sandwichmancer class is the bread. New weapon confirmed! Ciabatta!

You need to add “The Prince of Sturmhalten’s Big Bet” to the game.

account hacked

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

1 – run antivirus and antimalware software right away.

(I use Avast, and have used AVG in the past. Malwarebytes and Spybot Search and Destroy are both decent anti-malware programs.)

2 – when Support gets back to you on your ticket, you can request a rollback there.

Banned for 7 days for swearing?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Every time I read one of these posts I think of this article I read regarding ArenaNet’s policies. If you have a few minutes, read it.

http://www.toptiertactics.com/15083/an-open-letter-to-arenanet-regarding-my-guild-wars-2-ban/

At first I thought that letter was serious, then I thought it was a satire, by the end I couldn’t tell.

The whole article was satire and sarcasm. Meant to be humorous.

To be fair, we’ve had people here post pretty much the same thing…. and it wsn’t humor, it was their warped version of reality.

Current Game Update Size?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Just to make sure what Inculpatus cedo said is clear : the percentage is based of the number of files and not the amount of data to download.

Which is kind of backwards from most others, but whatever.

Asking me for account name?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Ok cool thanks thought it was something else now

The bit with the number (in your case, Ironarrow.3058) is your “Display Name” – it’s your public name, and isn’t used for any secure purposes. It’s similar/identical to global names from City of Heroes and other games with “universal” handles.

Banned for 7 days for swearing?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294


Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances

To make it very boring and short. Your congress didnt make such a law, nor did your president or any other goverment in the USA or outside. When you started playing the game you where presented with an agreement. You clicked a button I agree and so you have a binding agreement with arenanet. Even if it goes against the first amendment, you agreed with that as well. Like the settlers in Southsun cove. You can check out any time you like, but you can never leave!

What I bolded is important when reading the first amendment. With the EULA/TOS you agree to in order to play Guild Wars, it’s not Congress (or any other section of the government) abridging your rights of speech. Its you and Anet. Identical to how if you go to a business or home your host(s) have the right to eject you for any reason, including offensive language.

Banned for 7 days for swearing?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

You guys are pretending that you know what i said, i stated i never swore at anyone, im mature enough to not go around flaming at random people i dont even know, for no reason.
That’s stupid, dont mistake me for someone that will abuse randomly.
I said i swore, i didnt say at someone.
Please dont all gang up on me for your “Assumptions” of what i did when you dont know what happened? cheers!

No matter if your language was directed at someone (your server or not, sounds like you hit up WvW), or not, someone was offended.

I work at a restaurant, we’ve asked people to leave for their language as it offended other people, even if it wasn’t directed at the other people.