Guild Wars 2

What web browser are you using?

Pretty much ALL of them have a way to view stored passwords – you should be able to use that to recover the password and info. After all, it’s letting you log into the forums and it’s the same info.

Examples :

Chrome : https://support.google.com/chrome/answer/95606?hl=en

Firefox : http://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-passwords

Internet Explorer : I have heard this little program works well : http://download.cnet.com/IE-PassView/3000-2092_4-10614198.html

I personally store my serial code in a password app in my phone where the DB is backed up elsewhere. There are various ones out there, free and pay, that work pretty good.

Vudge.3496:

Everything worked fine untill i tried to log into the game. It said my account was locked due to the first refund.

So to clarify

1) It let you create an account with the new key and use your old email?

2) You used a new email, and when you asked about linking your Guild Wars 1 account, you tried and it came back with the banned message? Was it previous inked to your now-canceled original GW2 account?

3) You don’t have a GW1 account, thought it would let you use your old GW2 account and tried to link to that account?

4) Logged into your old account and added it there

5) None of the above

They are not saying the account key it self was fraudulent, right?

Because I know I’ve heard of people falling for #4 and getting help. You might try posting in the tickets for review thread once the ticket is 3 days old – Gaile will review it then. She might even see this and look into it before then (try editing and adding in your ticket number to the original post to make it easier for her to do so).

She’ll be in tomorrow. Luck!

Should be exactly the same. All I have to say is if you have it saved to your browser, look up what’s saved (usually in settings or settings/privacy) as well as making sure you are trying to log in with your email address and not your “Ehaw.5831” display name.

The other thing would be check your email to make sure it’s not waiting for you to approve the login via email verification.

It’s the only way I know short of re-buying the armor skins.

As long as the armor isn’t stated level 80, do some map completes. That usually gives some transmutation stones.

I would say I’ve seen at least a 25% success rate, personally, and I know Crystal Desert had a 4-5 complete streak the other night.

what’s with posting hat image in several places?

Try posting in sticky for review of tickets 3-days or older. That’s all we can offer, really

You should be able to transfer the skins by transmuting them onto vendor-bought whites. It may still say soulbound, but I’ve used this to get both ankh-bearing guardian starting pieces on the same character.

All I can say is you are looking for an email from noreply@guildwars2.com if you pre-ordered directly from the Guild Wars 2 site and not a 3rd party retailer.

Your browser recognizes your log-in info – to confirm, you are trying to log in with the email associated with your account and not SocoYBood.1475?

All browsers have a way to let you view stored passwords (usually under settings→Privacy of some sort).

If you can’t find your serial, there are other bits of info you can use to verify your ownership (for example, if bought directly from Anet, the last four digits of the card used and the card type, or the pay-pal account used, etc).

They never resend serial numbers to help insure security of the code.

Wish you luck!

It’s not personal. The fact that your first notice of inappropriate name gave you a suspension is a mistake. Unless the name is extremely grotesque it’s supposed to just be a rename – no suspension – the first time.

Also, it’s considered bad manners to “necropost” – this thread is months old since the last response.

Hope you put in a ticket wiht support and get back in soon.

The problem is on Yahoo’s end. They like to block Arena Net’s emails. If he wants to try and change the email, he needs to contact support via the ticket system above.

Also, he can try adding (I think it is) noreply@arenanet.com.

Details in this thread :

https://forum-en.gw2archive.eu/forum/support/account/Not-Getting-Our-Mails-Yahoo-Gmail-Hotmail-and-more/first

Here is a post with the emails that ArenaNet will use that you can try adding to your contacts list and see if that unblocks them.

https://forum-en.gw2archive.eu/forum/support/account/Not-Getting-Our-Mails-Yahoo-Gmail-Hotmail-and-more/3274758

Have you tried the automatic password reset page?

That will also disabled two factor authorization.

Fermi.2409:

Im Mudbone.1437:

Fermi.2409:

Bind move and turn right to F5/F6, use coins to hold the buttons down. Problem solved.

Good job on posting a way to circumvent something ANET has in place to stop people like you from taking advantage of others.

Wait, who am I taking advantage of and how exactly?

The idea behind the shorter AFK kick timer would be to prevent people from AFKing and taking up room in maps with bosses like the Wurms or the doll. Some of the events tied into these don’t even require you to do anything to get credit, and you’d be preventing someone who wants to play from possibly getting in on an instance with a full group.

Try hitting up the Chantry of Secrets again (actually go in) at the Dead End Waypoint in Bloodtide coast. for some reason, some people have to revisit for the 100% to trigger.

Gaile Gray.6029:

Ok, policy change made (or at least clarified for everyone).

In a situation where a new account holder/player starts the game and realizes he or she chose a game world in error, if that player contacts Customer Support (via a ticket, Click “Support” above and then “Submit a request”) we most likely will be able to accommodate a transfer request.

Exceptions may apply. For instance, if someone is playing on his/her second account, game world selection is not a new experience and I don’t see us offering this service. The free transfer without cool-down is intended for players who are totally new to Guild Wars 2.

This means a brand new player will not need to wait for a 7-day cool-down period but can get moved to the game world his/her friends are playing on without delay. This should happen when a player submits a ticket right away, within 24 hours of account creation.

Please let me know if you have questions, and I’m glad this sorted out perfectly for your friend!

Will CS require a deletion of all characters for this?

99% certain this is just a visual bug. The skills are set to specific distances, etc – and while the model isn’t the same, each player’s actual pathing box is.

This would be a suggestion, not a bug.

ShunsuiKouKyoraku.9106:

CC Danicia.1394:

xarallei.4279:

So when we run into Anet people in game you don’t want to talk to us?

But I want to give you hugs and cake? Do you not want cake? Though come to think of it, I’ve never seen Anet people on JQ. I’ve seen you guys on other servers (even as enemies in WvW). Seen you while guesting on Tarnished Coast. But no JQ….

Ah, but don’t worry I don’t actually want to harass you guys in-game. I figure you are running around playing.

Isn’t one of the more vocal devs mentioning his Ele on JQ?
I fly with my tag on quite a bit. I seem to have plenty of great conversations. And cake.

I’ve seen Devs On JQ countless times. Played with a two during some WvW

KarateKid.5648:

FreekPalmer.2839:

…Pine is a soft wood!…

ROFL, having grown up where lumber (specifically pine) was the primary economic entity, that was EXACTLY my first thought the first time I salvaged one of those!

I could excuse other inconsistencies (Golems can bleed due to hydraulic tubing), but there are other funny ones – how do ghosts POSSIBLY bleed or get poisoned?

Slimer from ghost busters. he “bled” slime everywhere. But that was his thing.

Ascalonian ghosts? Not so much their thing, but they still are made of ecto!

KarateKid.5648:

And why are there no coffee trees in this game?!?!

Because we already have the Inquest. I’d hate to seem them on coffee.

Vol.7601:

What I find more outrageous is how a mob like a crab can suddenly drop a giant greatsword.

Them shells they wear are great for hammer space storage.

Sorry, nope.

/15 char

Shouldn’t – and as I recall, only envelope messages count for the /10

Blude.6812:

Smooth Penguin.5294:

sfidare.2503:

Just spent my first and last $10 on gems to open a few chests. Not worth it by a long shot.

People will spend money when you deliver value, but the current suite of chest contents aren’t worth the money. Improvement needed.

Neverwinter’s nightmare chests are far more gratifying to open because the loot is better.

You do realize that there’s no guarantee on what you get from the chests, right? RNG is RNG.

Wrong — thier RNG is broken, doesn’t apply equally to all accounts--they know its’ broken and can’t find where the problem is.

Do you have any quotes to back it up?

My luck here with the RNG is about the same everywhere else in MMO land.

Abysmal :p

Glenstorm.4059:

Just happened to me twice in a row while trying to do the Wurm and Marionette. The only skills that worked were Attunement Swap and Arcane Wave (instant-cast skills.) Other people around me were complaining too (“My skills aren’t firing.”)

Got this on my thief – and like you, only skills (in my case the run speed signet and my venom) that can activate even during other skills would work.

I seem to recall trying to waypoint, but I can’t recall if that fixed it for me (at least, I don’t think it did until I waypointed to another map).

Standard answer pretty much everywhere. It’s from (in part) issues where disputes over ownership arise later after fallings out, etc.

Wanze.8410:

Buttercup.5871:

Zeivu.3615:

It takes away from the event and holiday to be able to receive Wintersday gifts over a month past.

No. As with ANY event in the past, it is simply a cooling down period to be able to hand in the excess tokens people have acquired during the event. As this event lasted for quite a while, this is not simply a luxury, it’s a necessity. Additionally, people count on a gaming company to consistently apply its policies across events. I did, anyway, and I’m pretty sure thousands of other people did. Lastly, there was no warning whatsoever, as has ALWAYS been the case, that the exchange vendor would leave.

While Sonder still trades candy corn for cobs, he stopped trading skulls, fangs and nougat to their rare version when halloween was over.

To be fair, you can still get candy corn.

The only other possible way would be to ask support for help – not sure if they can but they’d be the only ones who could I think.

Wanze.8410:

Haha, 720 armor on a pair of gloves. You are kidding, right?

161*4 equals 644 and 720.

But with that kind of base defense, nothing in pve would do ANY damage to you.
It would also make downscaling OP, as you would have 4 times more defense than a lvl 60 player in rare gear in a lvl 60 region.

Not to mention what it would do to people upscaled in world events.

All i will say is if you really want to do this, please delete all your characters first. Someone else might end up wanting one of the names

In and of itself, no – but if he was using software to control all of the clients with one set of keypresses, then yes it is.

If you have a smart phone, you might want to change your email password and enable mobile authentication if your email has it via that.

While waiting for the cooldown (unless, as I. Cedo said, you’ve never used the server transfer – then you should contact support) you can play and mess around while guesting with your friends. That will let you learn the game and professions, and start gaining some crafting materials and currencies (the bank and wallet are account-based, so even if you delete every character you have they remain.)

You need to either reply to the email response they sent you, or post in the “Tickets for review” thread stickied above.

Going through support would be the only way.

He might want to open a new email account with a different service and send an email to support referencing the ticket number he got when submitting his issue. If the login auth emails are not getting through support probably won’t either.

Read Here :

https://help.guildwars2.com/entries/28147576-E-mail-Authentication

(Or go to support, Account Support, Email Authorization if you don’t want to follow the link).

At the bottom it will say “Having trouble? Click here” with the bold “here” being a link to a recovery site that he might be able to use. Note he would still want to contact support and switch to an email that does get the messages.

Berelious.3290:

realassistant.2086:

I just received an email from support@guildwars2.com for requesting a forgotten password. The only problem is, I know my password and didnt send the ticket. I immediately got an email from support@guildwars2.com asking to verfiy that the person who sent the ticket was me by giving info on my character’s race/prof/etc. I dont know what to do, is this legit? Did somebody use my email address to try and change my password?

The best thing to do is to file a ticket yourself and include all the info that was in that e-mail to verify if they did indeed send it.

This.

The only time I can recall them ever sending a support email to anyone wihtout the person submitting a ticket first is the beta testing for the Edge of the Mists map.

Something like this screams phishy to me.

If you know where your browser stores passwords – look there to see what you have for email and password to make sure it matches.

panzer.6034:

Romo.3709:

All that is because of today’s political correctness…

Christmas trees aren’t christian in the first place though and we have all the gifts, peppermint and ornaments that are just as non-biblical yet christmas-y. It’s clearly a matter of the art department not having the resources or time

Ah, but too many people don’t care about that – they think the basic concept behind the Christmas Tree was invented for Christmas.

Kuruk.8472:

That shouldn’t be the problem, because I’ve done the hit the skritt with the snowball daily around 4 times and its always progressed the meta. I’m also stuck at 19/20 now too. I’m going to be really disappointed if this isn’t fixed before wintersday is over.

You realize that up until the last week or so when the daily “repeated” it was named differently? (I, II, III, and IV?)

Not certain. You could submit a ticket to support, if you can’t find an answer in the knowledge base.

Simple yes/no billing questions like this are usually answered fairly quickly.

WBL.6715:

No, all they got was my serial number, email and character name.

Unfortunelty, that’s basically what they need for a password reset. If you haven’t, contact support immediately as advised above. Make sure you have another email account to use – you will want to change your email.

Good Luck! And remember, Anet never initiates emails of a support nature with you.

DrDivine.5378:

Rajani Isa.6294:

Standard response time is “up to 72 hours”. As pointed out the thread about what to include in a ticket, there’s a thread to post in if it takes longer than that to get a human response.

What forum is that? I haven’t received a response yet.

In Gaile’s post was “please read this post” bit – with “this post” being a link to the post linked to by I. cedo.

TheLordQ.1857:

Here’s my guess: You had your bank open when you double clicked on it, so you could see your tasty new slots ASAP. So when you did, the item went into your bank instead of actually being used.

If not, good luck finding the cause!

I had this happen when trying to add a bank bag slot. Very likely – and like Q said, hope that’s it, and if not, swift solutions!

As long as you did nothing wrong you are fine. In a free for all like that if he did report his behavior would be looked at too.

Has he tried logging into the forums?

And after getting the serial code he did make the account,etc, right (just checking as the some have thought the system auto-creates an account but it does not)

Other than double checking things like caps lock we can really only suggest he submit a ticket via the support page linked at the top. Fill in as much as you can.

The ONLY exception I have ever seen for CS going around the cooldown (which is in place in part for WvW reasons) is in the case of account compromise.

Oh and no matter how you transfer there is always a 7 day cooldown.

Note your bank is account wide. Anything not server bound you want to save can be put in there and it will move with you. If you have some armor skins you want to save you can transmute the skin into a white items stats and that will break any character-binding it has.

They won’t. However, unless it’s just WvW you want to team up on you can guest to SBI if it’s in the same sever region as yours.