Guild Wars 2

ANet’s banning of your friend while an unauthorized person has access to it is actually in benefit of your friend. Now the unauthorized person can’t do anymore harm than they had already done to the account or to the game’s economy.

Once your friend contacts support and proves he’s the real owner, they will unban him and your friend can also request a roll back if he wants it if there was anything done to the account.

insanemaniac.2456:

i simply dont trust that op despite what chris cleary said.

But one should be treated as innocent until there’s evidence that proves otherwise. If Chris Cleary is saying that the player is innocent, then I’d be inclined to believe him.

Behellagh.1468:

RMT gold is like counterfeit money. It’s not your fault for getting it but what you sold is lost.

I don’t get to inspect the gold coming form the TP to see if it originated from a gold selling account.

I can inspect real money to see if it’s counterfeit or not.

Due to the fact that not everyone chose the same Order, it would have to be a home instance thing. But I wouldn’t be opposed to it. I also wouldn’t put it at a high priority compared to other issues the game has.

daniellepierce.9718:

Danikat.8537:

Same reason I haven’t re-aligned the two chairs that make up my ‘sofa’ even though it constantly bugs me that they’re not in line, and I haven’t put away the small stack of odd bits of paper that all need to go into different drawers.

It actually takes more effort than you might assume (unless you’re familiar with programming for the games proprietary engine?) and there are much better things that can be done with that time. Like fixing bugs that cause server crashes or exploits or block events.

Except they rarely fix bugged events either unless its related to content that is in the spotlight. There are 2 particular events that sticks out in my mind, one in cursed short near anchorage waypoint that is always frozen the exact same way. I don’t think i have ever actually seen that event not frozen. The other is the pact dolyak that goes from the starting point in silverwastes to indigo cave. That poor dolyak spends hours just standing in the same spot every metaevent turnover stuck in a dazed animation.

Have you filed a bug report when you see those bugged events?

Illconceived Was Na.9781:

Daniel Handler.4816:

There are a number of minor bugs that could be fixed immediately. Somethings that require as much as one line of code. Why does anet wait 3 years to fix something like a shovel indicator that isnt the image of a shovel? This would help their PR so much.

First, if it was just one line of code, they would have done it, if for no other reason than to stop us from wondering why those bugs are still around. Usually, the problem is that the root cause isn’t well-understood and/or it’s not clear what else that “one line of code” will change.

Second, any code change, no matter how simple, requires code-specific QA, integration, and other change & configuration management.

Third, like any bit of software (and especially game-ware), there are a lot of issues, some bugs, some not. Plus a huge demand for new stuff, minor and major. All of that takes time and ANet doesn’t have an infinite amount of staff to work on everything, so issues get prioritized. If the issue can be worked around and doesn’t affect a ton of folks, it gets pushed back relative to blocking issues.

tl;dr if it were that easy, it would be fixed. Ergo, it’s not that easy.

Or if it is easy, but not fixed, not high enough on the priority list to have reached the level of do now. This one is more likely for newer minor bugs than older minor bugs as I would imagine priority does factor in how long the bug has been around.

Torafugu.1087:

Qugi.2653:

Torafugu.1087:

This is a character reset not a race change.
:D

Thread title class / race changes

But it’s implemented through character reset so it doesn’t not have any technical issue associated with personal stories.

So you’ve seen the code? You can not say whether or not your suggestion would or would not bypass the technical issues that have been stated for personal stories unless you’ve seen the code.

The problem is the race. The personal story is tied to race and they coded the Personal Story in such a way that any time they’ve tried to make it replayable, they’ve run into glitches up to and including making it so you can’t progress in the story at all. And I’m sure they tried again when they went to make the Story Journal.

The Greyhawk.9107:

Teniz.5249:

The Greyhawk.9107:

Good grief, not this again!

That is a good point sir, let me add something

Erm, thats the same gif I used.

Threads got merged. So the other gif may have been from another thread that got merged into the one you posted it on.

Because what might seem simple to us, is very complicated in reality. Or the current fixes they’ve tried have caused other, possibly worse, problems.

Or the major, high priority glitches are taking up the current manpower.

Blame the people who would spend all day every day running through that content and then come running to ANet crying that they don’t have anything else to do and how they should release new content right now.

Mitch.4781:

Why did they actually REPLACE the map though? I coudl see a place for it as an additional map, but why get rid of the Vanilla one? So much content has been removed from thsi game. Weird.

I believe the map will eventually rotate with the original map. But ANet figured it was best to let the new map be the only map available for a while. Whether so people could try it out at their convenience rather than only on the weeks its out, or to better catch glitches in the map, or a combination, we’ll never know specifics.

When they’ll start that rotation is anyone’s guess.

You’ll need to put in a ticket with Support and discuss it with them.

Quarktastic.1027:

Seera.5916:

ANet doesn’t get involved in guild politics.

Guild leaders have dictatorial power over their guilds because that’s what they are. Their guilds.

Fractals aren’t owned by anyone, hence needing multiple people to agree to kicking someone.

Guilds are owned by guild leaders. If the guild leader decides to kick everyone from the guild, that’s his/her prerogative.

The most you can do is try to reach out to your former guild’s leader and apologize if he took what you said personally and that you didn’t mean it. Or reach out to the other officers and members to see if they can’t help you out. If you still want to be in the guild that is.

I wouldn’t want to return to a guild after getting booted for a snide comment. And I wouldn’t want to apologize either…but that’s just me.

Like I said, if the OP still wants to be in the guild. Or even if he wants to keep the parting as civil as possible.

I personally wouldn’t want to be in that guild either.

Zefrost.3425:

Seera.5916:

And how do you propose ANet does this? A million tooltips when you hover over an item?

Yet another pop up to click through when you salvage something despite people asking for those “are you sure” pop ups to go away?

You give a problem but you don’t have a better solution for ANet. ANet’s solution? /wiki [item/place/whatever] it will open up the wiki. Because the wiki is such a good place to go for information, ANet decided that it didn’t need to devote resources to reinventing the proverbial wheel.

It’s called in-game databases and bestiaries. That’s the solution. And like the topic is about, if there were “Did you know?”s for random stuff like this, it would help. That is why a lot of games have these.

And I’ll fix that for you, white knight.

Anet decided that it didn’t have to do the work if players would do it for free for them allowing them to devote more resources to making money.

I don’t think you understand the problem. For this specific problem: why would I even type “/wiki changing stats on ascended armor” ? If I don’t even know that you can do that. Why would I wiki that? You can’t do that for any other armor in the game and you couldn’t do it with ascended for years. Hence, why would I /wiki it?

But I was being serious about the alternative. Don’t give people shaman ascended drops. Let players pick their stat from the drop, then this isn’t even an issue (mostly).

It’s kind of like how since the games release you haven’t been able to combine 4 superior sigils in the forge but then one day they make an update that allows you to. Meanwhile, you’re still selling them to NPCs for silver because you couldn’t possibly know otherwise.

No system is going to be perfect.

Even your solution wouldn’t be a good one for the changing ascended stats one as you apparently don’t read patch notes so you wouldn’t think to go look into the in game documentation to see if you now can. Because you already read up on that when ascended armor came out.

If you don’t know something exists, you can’t exactly go searching for it. And there’s no way for ANet to fix that problem without being way too blatant/obvious/annoying for the average player to my knowledge. So please, tell me, how could ANet have fixed your problem in such a way as to not annoy veterans of the game?

And how do you propose ANet does this? A million tooltips when you hover over an item?

Yet another pop up to click through when you salvage something despite people asking for those “are you sure” pop ups to go away?

You give a problem but you don’t have a better solution for ANet. ANet’s solution? /wiki [item/place/whatever] it will open up the wiki. Because the wiki is such a good place to go for information, ANet decided that it didn’t need to devote resources to reinventing the proverbial wheel.

MakeitNeil.8097:

Chris Cleary.8017:

Since there has been a lot of chatter about account actions lately, I’ll go ahead and answer some common questions that have popped up.

Why 6 months, why not Permanent?
This would imply that some accounts are not being permanently banned, and that’s not true.

When looking at what action is given to an account, the intent of the behavior is taken into account, and will it likely be continued if the player were to return. There is very sound data to support that players that know they will be able to get their accounts back are significantly less likely to resort to the same behavior quickly (aka buying a new account and botting/cheating on that).

The main goal with performing an action on anyone’s account (that isn’t directly related to RMT) is to correct that behavior, not remove the player. If a player returns after any suspension and continues to break the rules, there is a good chance that they will no longer have that chance to come back again with that account.

When the intention of the behavior that breaks our rules is entirely malicious towards our playerbase or our game, we won’t be granting any sort of chance to return.

Does this mean that if someone botted they get to keep everything?
Absolutely not, in most cases we are attempting to remove what we can before the player returns. However, there are just going to be some things we can’t remove.

While it is very true that there is a possibility that that player gained an advantage for a short period of time that they were able to break the rules, a 6 month suspension carries with it a significant enough penalty to offset that

How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.

A good example of this in action would be this:
Currently many states (in the US) consider any theft over $500 to be a felony. Back in 1916, a theft was considered a felony at ~$20.

The game is much different than it was 3 years ago (which might as well be 100 years for a MMO).

If you have any questions about a specific account action, you can feel free to open a ticket with Customer Support.

What do you mean the last year? 6 Month bans haven’t started until the end of last year.
We have been using suspensions for RMT Gold buying for over a year now. Data shows that these suspensions are very effective and are performing the desired effect of stopping repeat buyers from purchasing.

Hey Chris.
I know you already kind of answered this, but will this go into affect for accounts that were previously banned permanently, but still have a likely hood of not doing the action again? Or is it as you kind of implied that the actions previously were more severe (if that is what you were getting at)?

Thanks!

He already explicitly answered this.

Chris Cleary.8017:

How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.

Any action taken by ANet on previous rule violations will stand.

ANet doesn’t get involved in guild politics.

Guild leaders have dictatorial power over their guilds because that’s what they are. Their guilds.

Fractals aren’t owned by anyone, hence needing multiple people to agree to kicking someone.

Guilds are owned by guild leaders. If the guild leader decides to kick everyone from the guild, that’s his/her prerogative.

The most you can do is try to reach out to your former guild’s leader and apologize if he took what you said personally and that you didn’t mean it. Or reach out to the other officers and members to see if they can’t help you out. If you still want to be in the guild that is.

fixit.7189:

- in 2016 we are trying to find a balance between frequent – game updates and working on the next expansion.

Well there goes that popular excuse Anet defenders always use as ammunition that we will be getting ls3 for free with HoT right out the ol window.

So essentially game updates will be (judging by 2 months of proof so far) minor bug fixes + mostly cash shop additions while rest the team work on the next expansion? Is that pretty much it?

I honestly can’t believe they openly admitted this. That’s even more disappointing than HoT was.

On topic: 100% agree with everything that fellow said in that vid posted in the OT. +1

There’s no rule that states that they can’t work on LS3 and an expansion pack at the same time.

Vieux P.1238:

Raziel.4216:

Vieux P.1238:

Have you ever thought that maybe, just maybe, other people like different things? and, omg I know this must be suprising but bear with me for a second, they…. might… like… the… game?
Mindblown right?

Are you serious? are you reading the same forum as we are?
We all love this game. That’s what makes it so difficult. It’s a great game overall. But it has some major issues that only the very hardcore loyal base is willing to overlook. I’m hardcore myself, but got my limits. & i aint the only one.

Is your mind blown yet?

Never claimed the game is perfect, so, just like you said, are we reading the same forum?
I said other people enjoy different things, and enough people enjoy it for Anet to consider it successful enough to greenlight an expansion. The fact that you dislike some aspects of the game, maybe all of it, doesn’t mean that everyone else does too.
“has some major issues that only the very hardcore loyal base is willing to overlook” is a pretty bold claim, got a source for that? Where did most of the non-hardcore (out of at least 7m accounts since f2p) make it crystal clear that they’re not willing to overlook these major issues?
You shoot yourself in the foot when you try to support your position with “majority’s on my side!” kind of arguments when there’s no evidence to support it. No, that 3k+ posts forum topic is not representative of 7m+ people.

What you imply is bold as well. I can ask you the same, wheres your source?
As for me, my source is all over the forum.. Wheres yours?

ps: My foot is well where it stands.. On the ground..

Too few use the forums to use it as a sole source of whether a game is successful or not. It can be used to gather possible reasons for success or failure, but can’t be used as a measure of success or failure.

I’d tell someone who said the game was a success if the forum posts were just layering praise upon praise onto the game that they can’t claim the game is a success based on forum posts alone.

Ephemiel.5694:

Seera.5916:

Ephemiel.5694:

Don’t worry. Since it was pretty much confirmed gliding will be available in core Tyria soon, every jumping puzzle will be far easier.

Most won’t be helped by gliding and ANet will likely make sure gliding will not trivialize jumping puzzles.

This is ANet we’re talking about.

I haven’t seen enough to tell me that they are incapable of making the gliding not adversely affect jumping puzzles given their current state and what would be needed to do so.

Most jumping puzzles go up or in tight spaces where jumping is difficult and short spaces away, meaning gliding wouldn’t get you to where you need to be. Unless they put in updrafts, but I highly doubt they would do that right on top of a jumping puzzles.

Ephemiel.5694:

Don’t worry. Since it was pretty much confirmed gliding will be available in core Tyria soon, every jumping puzzle will be far easier.

Most won’t be helped by gliding and ANet will likely make sure gliding will not trivialize jumping puzzles.

Some Fractals have jumping puzzle like jumps in them.

With the current change to fractals, there is a possibility that you don’t have to do them more than once for every time they show up on the list of shards. Because you can choose to just not do that level.

Now you don’t have to hope and pray that you don’t get one of the ones with some jumping puzzle like jumps in them.

Pandaman.4758:

Just a flesh wound.3589:

Pandaman.4758:

Why are so many people assuming suspended accounts won’t get rolled back to the last backup made before Wintersday started? ANet removes gold from accounts that were purchased from gold sellers in addition to the suspension, it’s not going to be any different in this case.

Because he said this

Does this mean that if someone botted they get to keep everything?
Absolutely not, in most cases we are attempting to remove what we can before the player returns. However, there are just going to be some things we can’t remove.

If they rolled the account back they wouldn’t have to attempt to remove what they can and there wouldn’t be some things they can’t remove.

When he says that, I’m assuming he means they can’t remove the gifts/drinks and gold that have already been put into circulation rather than what the accounts still have in their inventory.

Might be hard for them to remove achievement points, skins, and other account related stuff without a rollback.

Fox.3469:

then they have to be clear about it, if you react to a video like this as a developper either you react clearly or you don’t react at all, you don’t leave it somewhere in speculation

Or based on the fact that Stacy was apparently the primary person in the video, they could have assumed that Suck at Love = Stacy alone and only checked her account based on that. I would not assume that ANet checked out more than the one video linked to in the thread, since it wasn’t an appeal by the account owner that started the investigation.

Fox.3469:

Seera.5916:

Fox.3469:

Just a flesh wound.3589:

Fox.3469:

Just a flesh wound.3589:

Fox.3469:

Just a flesh wound.3589:

Fox.3469:

I know Stacy, i’ve played with her and helped with some of their videos. Only met her brother at the actual videos. From what i’m getting he did something stupid and she’s being punished for it.

She is one of the most friendly and warm people i know in GW2. Go hate me all you want but i think botters deserve to be banned, and Zack clearly realised he kittened up now. His sister however is guilty by association? I don’t agree with that.

/shrug.

There’s nothing that says friendly, warm people can’t download and use a hack. Someone I know, who is a nice person, knowingly took advantage of an exploit in another game and was banned. People tend to think of cheating in a video game as not real cheating since it’s a game inside a computer and cheating/hacking doesn’t actually hurt anyone else.

She might be innocent or she might not. However Gaile came right out and said that account had done something only possible through a hack, and in a case like this I’m going to believe someone with access to what really happened, and who doesn’t need to save face.

That was about her brother’s account, there are 2 people 2 accounts, both got banned because 1 of them kittened up, i do not agree with this.

Twitter post by Shazbawt (link is on page one of this thread)
Content creators aren’t immune to the rules everyone else has to follow by. Just double-checked, this will stand.

This was posted after the video came out and is about that video. Both were on the video saying they were unfairly banned. Now, you can believe that Shazbawt only bothered to double check one account but not the other but when he says, in reference to that video, that he double checked and this will stand, I think it’s reasonable to think he checked both people’s accounts.

And i’m sorry but gaile gray in this topic only gave the reasons for 1 of them. You would think she would have checked both accounts aswell, but she didn’t, or she held back information. I have no idea why she would do that, so in posting only the info about 1 account, i’m assuming she just checked that account. I want to know why the other was banned.

They may not answer you as you don’t have the right to know. ANet normally doesn’t discuss this sort of thing with people who aren’t directly involved. They have openly commented because the 2 of them were directly and publicly accusing ANet of falsely suspending them, and ANet rebutted the accusation. However this doesn’t mean that they will answer some random forum person who wants to know more.

At this point it is between her and support. If she is truly innocent she needs to make a ticket and work with ANet about it and make her argument and I doubt ANet will make any more public announcements concerning this.

All i want to know, is if they checked both accounts. And if they did, why they went public with only 1. You cannot react like this with only half a statement. Either they both are guilty, or only one of them is, it’s that simple. Zack destroyed his own reputation and he will pay for it, however his sister is still, until proven guilty, someone who has nothing to do with this. But her reputation is destroyed aswell. These are public figures in your community, and i’m all for banning people that actually cheat. But since Stacy is still a fairly well known content creator, if she didn’t do anything, she is being unfairly treated.

They will if Zack puts in a ticket. Given Zack’s public admittance to using illegal programs, ANet’s not likely to come out and say if they’ve checked his account or not. Even if Zack puts in a ticket.

The sister likely got checked since it was her account that was referenced in this post.

And what does her being a content creator have anything to do with the situation? It shouldn’t matter if she was a content creator or not. Content creators should not get treated any different than those who just play the game.

Where does it say it was her account that was checked?

This post right here in this thread by Gaile: https://forum-en.gw2archive.eu/forum/game/gw2/Suck-at-Love-Banned/5899797

As of that point, no one in the thread had even mentioned her brother at all. So the probability that the post linked is about anyone other than Suck at Love is slim.

Khisanth.2948:

Seera.5916:

Maybe they didn’t want players just staying on one map doing the event over and over and over again like they do in Silverwastes.

You have to stay till the end to get the end reward. So that means having to stay for the full cycle.

But they didn’t want to turn the maps into a once a day and then done thing like the core maps’ world bosses.

So they tried putting the events on timers with the events far enough away in time that they hoped most players would get bored and do other events on other maps during the wait.

Do other events on other maps and lose all participation credit?

I thought there was time BETWEEN when the meta event ends and when it starts up again.

And maybe you missed the word want in my post. What someone wants and what actually happens can be entirely different.

I can easily see how their desire to get players to play more than one map backfired given how they decide who gets what credit for events and how organized a map has to be to succeed. Especially combined with the megaserver. But that doesn’t mean that they didn’t want players to go to other maps during that break and get pulled into the events on those other maps.

Fox.3469:

Just a flesh wound.3589:

Fox.3469:

Just a flesh wound.3589:

Fox.3469:

Just a flesh wound.3589:

Fox.3469:

I know Stacy, i’ve played with her and helped with some of their videos. Only met her brother at the actual videos. From what i’m getting he did something stupid and she’s being punished for it.

She is one of the most friendly and warm people i know in GW2. Go hate me all you want but i think botters deserve to be banned, and Zack clearly realised he kittened up now. His sister however is guilty by association? I don’t agree with that.

/shrug.

There’s nothing that says friendly, warm people can’t download and use a hack. Someone I know, who is a nice person, knowingly took advantage of an exploit in another game and was banned. People tend to think of cheating in a video game as not real cheating since it’s a game inside a computer and cheating/hacking doesn’t actually hurt anyone else.

She might be innocent or she might not. However Gaile came right out and said that account had done something only possible through a hack, and in a case like this I’m going to believe someone with access to what really happened, and who doesn’t need to save face.

That was about her brother’s account, there are 2 people 2 accounts, both got banned because 1 of them kittened up, i do not agree with this.

Twitter post by Shazbawt (link is on page one of this thread)
Content creators aren’t immune to the rules everyone else has to follow by. Just double-checked, this will stand.

This was posted after the video came out and is about that video. Both were on the video saying they were unfairly banned. Now, you can believe that Shazbawt only bothered to double check one account but not the other but when he says, in reference to that video, that he double checked and this will stand, I think it’s reasonable to think he checked both people’s accounts.

And i’m sorry but gaile gray in this topic only gave the reasons for 1 of them. You would think she would have checked both accounts aswell, but she didn’t, or she held back information. I have no idea why she would do that, so in posting only the info about 1 account, i’m assuming she just checked that account. I want to know why the other was banned.

They may not answer you as you don’t have the right to know. ANet normally doesn’t discuss this sort of thing with people who aren’t directly involved. They have openly commented because the 2 of them were directly and publicly accusing ANet of falsely suspending them, and ANet rebutted the accusation. However this doesn’t mean that they will answer some random forum person who wants to know more.

At this point it is between her and support. If she is truly innocent she needs to make a ticket and work with ANet about it and make her argument and I doubt ANet will make any more public announcements concerning this.

All i want to know, is if they checked both accounts. And if they did, why they went public with only 1. You cannot react like this with only half a statement. Either they both are guilty, or only one of them is, it’s that simple. Zack destroyed his own reputation and he will pay for it, however his sister is still, until proven guilty, someone who has nothing to do with this. But her reputation is destroyed aswell. These are public figures in your community, and i’m all for banning people that actually cheat. But since Stacy is still a fairly well known content creator, if she didn’t do anything, she is being unfairly treated.

They will if Zack puts in a ticket. Given Zack’s public admittance to using illegal programs, ANet’s not likely to come out and say if they’ve checked his account or not. Even if Zack puts in a ticket.

The sister likely got checked since it was her account that was referenced in this post.

And what does her being a content creator have anything to do with the situation? It shouldn’t matter if she was a content creator or not. Content creators should not get treated any different than those who just play the game.

Vayne.8563:

Ashen.2907:

Anet removed something that players paid for from the game, tweaked/reskinned it, and put it back, locked behind the expansion. It is not new. Its charging players again for something they already paid for.

How would those defending this like a situation where, for example, Anet removed Warrior and Elementalist from the game, renamed them Fighter and Mage, recolored the skill icons, and locked them behind a new real money purchase?

I’m not quite buying this argument. Warriors and elementalists are character classes. In the past Anet removed magic find from armor, which was a buff that everyone had and changed the way it worked too. They also removed fractal progress and reset everyone, which annoyed a few people.

But this buff isn’t just a reskin of the old buff, because very few guilds, very very few, had 100% buff uptime and people couldn’t really choose what the guild triggered or didn’t trigger. You’re equating say a 24 hour magic buff when the guild triggered it, to a 24 hour personal buff that the guild unlocked but I can keep whenever I want. They really are different things.

That said, people did lose access to the old buffs. That’s the issue here, more than saying this is reskinned. For my guild, these buffs are a major improvement because we didn’t keep buffs going 24/7.

Magic find armor wearers were compensated, however. They got to freely choose what stat to change to. There has been no compensation for the guild buff.

It just seems like a very odd choice of thing to lock behind a paywall.

Unless someone was on the fence already, I highly doubt the little buffs would be enough to get someone to buy HoT.

Behellagh.1468:

From the Guild Wars 2 License Agreement found in the legal link at the bottom of the page.

https://www.guildwars2.com/en/legal/guild-wars-2-user-agreement/

---

2. LIMITED LICENSE – SERVICE, CONTENT AND GAME LICENSED NOT SOLD

…

(f) Additional License Restrictions – You acknowledge You will not directly or indirectly:

…

(iv) sell, sub-license, rent, lease, grant a security interest in, borrow, lend, loan, network or engage in any activity that could in any way transfer or provide others access to any Service, Content, Game, or parts thereof, including but not limited to any serial code number, access key or the like. However, this Section shall not prevent You from selling the original tangible storage medium on which the Game is contained.

---

No trade is required, simply allowing another player other than the one who it’s registered to access is against the EULA. While a player can sell the physical media, the license is non-transferable which is fairly standard for accessing a service.

OP’s friend isn’t going to register the account. They are going to gift the OP an account. Like what people do for birthdays and Christmas. At least that was my understanding.

1. Ultimate package basically gave the 4000 gems at a 50% off sale. That’s a large discount to give without payment going through. They didn’t have the delay at first and the number of fraudulent purchases went through the roof – they were all purchasing the Ultimate edition.

2. Since it says may, you can not get upset if the gems do not arrive right away. You said it yourself, that it should only take that long if there is concern or issue. There was a concern. That someone had stolen your credit card information and used it to fraudulently purchase the Ultimate edition of HoT.

3. When people who have their credit card info stolen report their card as stolen and have the charges reversed, the payment processor passes on the cost of undoing the transaction to the company. Which hurts ANet’s profits. Which hurts their ability to give us the best game possible.

4. So they should be encouraging gold sellers by your logic. Gold sellers and people who fraudulently purchase HoT Ultimate hurt the economy by driving prices up by adding gold to the system. The more gold in the system, the higher the average price of things goes up. Because people have more gold. This is what is known as inflation.

5. They gave a disclosure and as long as 72 hours have not passed, you can not call it unreliable. They said it could take up to 72 hours to get the gems. Until such time has passed, you can not claim unreliable.

6. What if someone had stolen your credit card information? If you purchased HoT through the game, did it pull your credit card info automatically? What if your account had been compromised and they noticed the remembered credit card info and bought HoT Ultimate for the gems?

7. Not sure what you’re trying to say here.

I can see why they are doing temporary bans and not permanent bans.

There’s the players who religiously hack. They’re going to hack no matter what (and those guys likely got caught big time and likely got a permanent one if caught).

A good majority of players who hack, will likely hack again once unbanned. But they’ll have a flag on their account saying that they’ve hacked in the past.

But there is a group who will be scared straight and won’t ever risk anything that might get them banned again. They’ll have a flag on their account as well so should they try to hack again and get caught again, they’ll be gone. This is the group that the temporary ban is for.

Qugi.2653:

Mave.9123:

We just want a full investigation about her ban.

I see you already post in ticket for review thread. So now just have wait for response in that thread.

To add to this post:

And from what I’ve seen unless it’s a review of a ticket response, Michael doesn’t respond to tickets that haven’t had a response unless 3 days have passed since that’s the time frame support is given to get a response out.

No automated bot ban system is perfect. There will always be a chance an innocent will get caught in the detection. Once she’s discussed things with support, her account will be cleared and the ban overturned, if they find no evidence of wrong doing.

I would advise her to be firm, yet polite. And if she’s understanding of the situation, instead of accusatory like you’ve been. The system isn’t broken. It’s just not perfect. And unfortunately no system will ever be perfect.

Too far to the definitely botting side and you risk too many false negatives. Too close to normal ranges and you risk too many false positives. There’s not a spot where neither false negatives or false positives will be possible (unless you either ban no one or ban everyone).

Could they tweak the algorithm to prevent more false positives than now? Quite possibly.

I am sorry for the fact that she got caught as a false positive.

She needs to contact support. Posting thread after thread on the issue will not help her or move her forward in the queue.

If it’s been longer than 3 days since she received the automatic reply, you can post in the sticky thread for tickets for review.

phys.7689:

Seera.5916:

phys.7689:

Illconceived Was Na.9781:

VaLee.5102:

Illconceived Was Na.9781:

If you were content (as many of us are), to slowly build towards your legendary, you would be spending much less.

The total cost is the same, just because you spend mats and not gold doesn’t mean the value is less.

No, the total cost for me is going to be much less — those building them now are spending a premium on time or coin to acquire their mats. I am selling those very mats now and will be repurchasing them again later, at reduced prices. I’ll spend less on labor and/or coin — the difference is that I won’t acquire the new shinies until much, much later.

Or put another way, the variables affecting total expenses are: labor, coin, and calendar date — I am trading the last one (when I acquire) in order to save on the first two.

no the prices will not go down, precursors overall rose in value, so will these materials. they will continue to introduce new legendaries and new specialized items which use the same materials.
prices you see 3 months after the release are basically the stabilized prices, they will only rise with inflation, or fluctuate based on game design changes.

if in 3 years the value of dusk continued to rise, what makes you think breaking dusk into 2000 pieces will cause each piece to drop?

prices of materials will only rise as more demand is generated, unless they develop less than 6 precurors a year, and dont create new items that need ascended mats.

the bulk of the cost for ascended materials is created from the demand for ascended materials. these items are created more often to meet the demand, they wont go down much in value, people will just produce less of them, except for cloth and leather.

Yes, the equilibrium price will be higher than it was before HoT launched, but we may not have hit those equilibrium prices yet. It takes time for equilibrium prices to be reached.

We have guild halls being worked on (As time passes fewer and fewer guilds will require higher mats). Demand for new gear for pre-HoT characters will go down. Think of all the people who were making new gear for their characters in preparation for the elite specs and/or revenant.

The cost is such that, as one finishes, another starts. Or rather it seems more work on it than finish.

This demand did not go down in years of precursors before, until population dropped very low.

Basically as long as the game has a bealthy population, the cost will be high. And since the new legendaries equalize the item demand, all of these items will stay valueable.

The rush is over, these are long term prices now.

It takes time for prices to perfectly match supply and demand. Demand and Supply have both not been relatively steady for long enough for equilibrium prices to have been reached.

And smaller guilds are still on their guild upgrades as they don’t have the manpower to get through them. So the number of guilds using up mats and increasing the demand there is still likely higher than the average demand for mats from guilds.

And we’ve hit Wintersday. And this Wintersday comes with a very grindy achievement if you want the shoulders. Which has lowered the supply of mats. Since demand hasn’t changed drastically, a lowered supply will raise prices. So we are not at the equilibrium price for the average time of the year even if demand has fallen to average levels.

Tickets will be answered in the order they are received.

Considering ANet did a mass ban of Wintersday Jumping Puzzle botters, the queue for Support is likely longer than average. They give themselves 72 hours normally to answer tickets.

If those 72 hours pass and you still have not received anything but the initial automated reply, you can post in the sticky thread in this section regarding Tickets for Review.

It is unfortunate, but to ensure that every possible botter is treated equally, they have to use an algorithm and sometimes that algorithm can catch innocent players in the cross fire. If the player in question has truly not violated the rules and has not botted, they will be unbanned. I can’t say whether or not the ban is justified or not as I don’t have the tools to do so.

phys.7689:

Illconceived Was Na.9781:

VaLee.5102:

Illconceived Was Na.9781:

If you were content (as many of us are), to slowly build towards your legendary, you would be spending much less.

The total cost is the same, just because you spend mats and not gold doesn’t mean the value is less.

No, the total cost for me is going to be much less — those building them now are spending a premium on time or coin to acquire their mats. I am selling those very mats now and will be repurchasing them again later, at reduced prices. I’ll spend less on labor and/or coin — the difference is that I won’t acquire the new shinies until much, much later.

Or put another way, the variables affecting total expenses are: labor, coin, and calendar date — I am trading the last one (when I acquire) in order to save on the first two.

no the prices will not go down, precursors overall rose in value, so will these materials. they will continue to introduce new legendaries and new specialized items which use the same materials.
prices you see 3 months after the release are basically the stabilized prices, they will only rise with inflation, or fluctuate based on game design changes.

if in 3 years the value of dusk continued to rise, what makes you think breaking dusk into 2000 pieces will cause each piece to drop?

prices of materials will only rise as more demand is generated, unless they develop less than 6 precurors a year, and dont create new items that need ascended mats.

the bulk of the cost for ascended materials is created from the demand for ascended materials. these items are created more often to meet the demand, they wont go down much in value, people will just produce less of them, except for cloth and leather.

Yes, the equilibrium price will be higher than it was before HoT launched, but we may not have hit those equilibrium prices yet. It takes time for equilibrium prices to be reached.

We have guild halls being worked on (As time passes fewer and fewer guilds will require higher mats). Demand for new gear for pre-HoT characters will go down. Think of all the people who were making new gear for their characters in preparation for the elite specs and/or revenant.

Inculpatus cedo.9234:

Considering the threads with husbands lamenting their wives’ ban (or vice versa), with their own accounts in good standing, I’d be surprised to hear about blanket IP bans.

Then there was the guy who got banned because he logged onto the account of a cheater or let a cheater log on to his account for some reason. So his account’s IP was associated with the account of a cheater. The cheater got banned and all associated IP’s got hit as well. I’m actually shocked they unbanned him since he admitted to account sharing.

FrizzFreston.5290:

Seera.5916:

It’s good where it is. Gives people a chance to go this is too expensive for me and back out before they put in too much time and effort.

If it’s time and effort enjoyed then that’s way more valuable content to the overall population of the game than a scarecrow at the start scaring away the majority.

What you are suggesting, in my view, is that putting the hardest level of a game first would be better because then people wouldn’t get disappointed once they reach it at the end and can’t finish it after so much time and effort in the first place. Which means that what you’re saying is, getting disappointed earlier is better. But I’m not quite sure that’s true in this case.

I suppose it functions greatly at discouraging people, but why would any game discourage itself from playing it right at the start? I would say that would be entirely backwards.

If anything could use some encouraging it would be the legendary creation.

Anyway, that’s entirely subjective I suppose, maybe I’m just used to incrementing difficulty, effort and time rather than the other way around.

So it’s supposed be cheap and quick and then suddenly become long and expensive?

I’ve played plenty of games where the difficulty is at the beginning of the game rather than the end. With a couple of those games not really having an end (Sims 2 and 3, not as easy when they don’t have money, pretty easy when they do.). And it’s more like the middle levels being harder than the beginning or end since precursor crafting doesn’t have that many steps.

DeathReign.7821:

Seera.5916:

The innocents I’m most sorry for are siblings where one cheats and the other doesn’t and they’re both using mom’s credit card. Then the innocent sibling can’t prove they aren’t their cheating sibling.

A much better analogy, thanks for that. That doesn’t sound fair at all.

Unfortunately too many people would lie about having a sibling if they got caught cheating.

Cactus Brawler.7415:

Ayrilana.1396:

DeathReign.7821:

Qugi.2653:

DeathReign.7821:

However, if only one of them were hacking/botting, isn’t it unfair to ban the other one as well? Imagine a house of room mates that all play the game. If one bots, all of them get banned? Hardly sounds fair.

Person in video is one say they got IP ban. Of course they also say they did not cheat and Gaile prove they did. So I wonder how honest person in video was.

Don’t get me wrong, if both accounts were found and proven to be botting, then both should be banned with no questions.

But only if both were actually botting. Blanketing it with an IP ban wouldn’t be fair to any honest players living in the same household.

So as long at the botter doesn’t bot with their main account, they’re free to bot with their alts?

I once lived in student accommodation, the way the network worked there? If Anet were to ban based on IP, they’d hit a good forty or so people at a time.

And similar things have happened over wtfast when that was used by cheaters. A LOT of innocent players using wtfast to go around a problematic node got banned since cheaters were using those IP’s from wtfast. The ones caught in the crossfire but were innocent got the bans reversed.

DeathReign.7821:

Charrbeque.8729:

DeathReign.7821:

Gaile Gray.6029:

Customer Support has carefully reviewed the data that resulted in the termination of the game account in question. They verified that this account accessed 29 map points in under 60 seconds. It is not possible to accomplish this without the use of a third-party program, the kind of program that is expressly forbidden by our User Agreement and our Rules of Conduct.

Because of these facts, the account termination will not be reversed.

Thank you for helping us understand. Such a pity if they really were hacking, but they deserve it if they were.

Also, both accounts in that household were banned. Was this an IP ban? Why would one account being banned affect the other?
Or were both of their accounts found to be using a third-party program?

In a slightly related note, is there any word on hackers in PvP being banned? I have screenshots of a recent incident I encountered.

Botters usually have many alt accounts and use them to pass off items and gold to a main or other account. If they only banned the accounts that botted they would still have their main or other account. Usually they don’t use their main account for botting and all of their alt accounts are expendable. So with their main account left in tact, they would just create more accounts to keep botting because they don’t care about their alts.

And often times their alt accounts used for botting are hacked/stolen accounts, so it’s not their own accounts getting banned, which is why they don’t care if they get banned.

Taking away all accounts associated with them means they actually lose what they care about (their main).

Just another flaw in going partially F2P.

However, if only one of them were hacking/botting, isn’t it unfair to ban the other one as well? Imagine a house of room mates that all play the game. If one bots, all of them get banned? Hardly sounds fair.

Those housemates can quite possibly prove they are not the same person. Different credit cards and all that good stuff attached to their accounts. And quite possibly a different IP history. Such as both being online at the same time while being in different states when one went home to visit parents over the holidays.

The innocents I’m most sorry for are siblings where one cheats and the other doesn’t and they’re both using mom’s credit card. Then the innocent sibling can’t prove they aren’t their cheating sibling.

Arlee.7038:

Idk, learning recipes account wide would be nice on the one hand, but it would undermine the ability to level alts through crafting a bit. I’d really really like some text on recipes to indicate which character (if any) already knows the recipe.

It would be nice if they are account bound for the recipes that you have to buy or get lucky with rng with or get via an achievement chest.

FrizzFreston.5290:

Personally I think it would be better to put the material costs of the precursor recipes further towards the last few collections rather than the first.

I think the collections are quite interesting in an by themselves, but to meet this brick wall of ascended material costs right on the first tier is simply discouraging to continue. It’s supposed to be a journey, not a grind to go gather materials once again.

It’s also weird to pay ascended materials for something that is an exotic. It doesn’t fit in with the expectations. Then again ArenaNet usually goes beyond consistency and into making something completely different.

Either way, I find it understandable that people are disappointed in these collections without any significant reward. The amount of materials a legendary without precursor needs already is alot. In fact after 2 years of playing i had enough to make it minus precursor. I tried the RNG way, because it was the only thing, then something new comes which costs even more.

It turns the whole thing into make 5 steps forward into the rng route then do 10 steps back to make the turn into the new crafting route. I think the whole thing would be received much better if this was available from the first day of gw2 release. This is simply too late to basically start over and grind again. I seen the old maps many times, i can walk through them once in a while on a new character, but to dilligently farm materials, is something for the old days for me.

And sure it is possible, but is it fun?

It’s good where it is. Gives people a chance to go this is too expensive for me and back out before they put in too much time and effort.

smiling.9028:

Seera.5916:

But they leave several hundred post threads without an answer. The mods clear up and merge those 25 posts into one post. One post that a Dev can then post on. Or the dev can hit the “Create Topic” button.

And that one guy should not stop a Dev from posting the necessary information. The one guy who wrote a wall of text will still be angry that his post was ignored because no one from ANet responded to it.

And I never said they didn’t post anything on the forums. Just that they could do a better job of making sure posts that are made on Reddit are reflected in Dev posts on the official forums.

I agree that communication isn’t perfect in any sense of the word. I’m just pointing out that it’s unrealistic for them to respond to every players concerns even if they did nothing but sit here all day and reply. And that one guy shouldn’t stop a dev from posting but it will influence their decision on where to post if given the choice.

Same old rule always applies that it’s impossible to please everyone but I think Gaile is headed in the right direction by putting the relevant links and info in one thread and the debate on why it even exists on another.

I never said they should respond to every single thread posted ever. Just the ones that generate a lot of discussion by a lot of people. And to realize that if it’s a bunch of threads on the same topic to merge the posts before or right after replying, or post their own thread on the issue.

And that guy will show up on Reddit as well. The official forums aren’t the only place the “you ignored my wall of text” poster will show up. It’s an explanation, not an excuse, and not enough of a reason to avoid posting on the official forums.

Their poor communication when heated issues come up and their policies on when they can talk about things about to come out is the one major gripe I have with ANet. A lot of the problems would be solved if ANet was quicker to get a response out when things get heated and if they were allowed to be more open sooner about what’s to come. Obviously not all of them would be solved, but a lot would. Or people would be more understanding.

The most recent instance would be the 400 hero points reveal 3 days before HoT launched. Well after ANet employees would have seen players talking about making Tempests or Dragonhunters and posting full builds, etc and taking them into HoT areas. If ANet had either come out a lot quicker with a response or had revealed that information a lot sooner, the problem wouldn’t have been as bad for ANet.

smiling.9028:

Seera.5916:

I don’t have a problem with devs posting on Reddit when they see posts they can answer. It shows ANet keeps in touch with fans that don’t frequent the official forums.

What I have a problem with is information about things that are high talked about on the official forums going unanswered, but a thread on Reddit about it gets answered and no one from ANet even bothers to C&P the post onto the appropriate thread.

Many times the Devs DO post the information here in forums when they post on Reddit however they don’t post their information in ALL of the 25 different posts created by players about the same subject.

They also are more likely to respond to player who posts something like “Wouldn’t it be wonderful if we could dye weapons” instead of the guy who posts, “WHY THE KITTEN doesn’t Anet get off their Kitten and make armor dyes!?!?”

I agree that some threads get a very high response and seem like they are being totally ignored, but if I was the focal point of some of these threads and the anger included in them I sure as kitten wouldn’t want to dive in on page 4 because there’s always “that guy” who is going to feel like his wall of text was not recognized in my response.

P.S. Please fix the loss of map participation when volunteering to change maps!

But they leave several hundred post threads without an answer. The mods clear up and merge those 25 posts into one post. One post that a Dev can then post on. Or the dev can hit the “Create Topic” button.

And that one guy should not stop a Dev from posting the necessary information. The one guy who wrote a wall of text will still be angry that his post was ignored because no one from ANet responded to it.

And I never said they didn’t post anything on the forums. Just that they could do a better job of making sure posts that are made on Reddit are reflected in Dev posts on the official forums.

I don’t have a problem with devs posting on Reddit when they see posts they can answer. It shows ANet keeps in touch with fans that don’t frequent the official forums.

What I have a problem with is information about things that are high talked about on the official forums going unanswered, but a thread on Reddit about it gets answered and no one from ANet even bothers to C&P the post onto the appropriate thread.

There needs to be better effort made to make sure topics with tons of posts and/or threads from multiple people on the official forums, get an official word.

Gaaroth.2567:

First generation one: yes.

Second generation one: no, since the precursor collection can be done once.
Anet said however that they are planning on making it repeatable or just recraftable, in the future.

If you saw a dude with 2 HOPEs the second one is just a regular pistol reskinned throught the wardrobe

Could be to original legendary pistol as well.

How do you know it’s one person with several hundred orders? And not several people who placed an order for the same price?

Did you know that I need 750 Seasoned Wood Logs just to make Storm Experiment. The first tier of the precursor collection for the precursor for Meteorlogicus.

I also need 1000 Soft Wood Logs.

So I can see how someone could have 500+ on the TP and not be someone looking to try to control the market. They could be looking to make a precursor through the collection and not spend as much time or money on it.

And if you think the prices are high with the 15% tax, imagine what they would be without it. The inflation rate would be a lot higher. The 15% tax is a gold sink. A necessary gold sink.

upsdn.5426:

Seera.5916:

upsdn.5426:

Seera.5916:

One should not assume that anyone has figured out the obvious.

I’m sure that even you would assume it, once it’s already been demonstrated. (Or do you repeat it infinitely, remaining unconvinced after each demonstration?)

In this case, from the original question and subsequent discussion (and from Inculpatus cedo.9234’s own responses) we have already determined that “the obvious” was obvious to all involved.

Good luck.

It doesn’t take me long to learn things. But I’m not everyone and I don’t assume everyone has my level of intelligence.

And in this instance, he didn’t know, but it could have just as easily been a “Oh, I didn’t know that.”

We’re running far afield of this thread (whose topic is a commonsense QoL feature for people with many characters), but I don’t want you to misunderstand me.

---

Seera.5916:

It doesn’t take me long to learn things. But I’m not everyone and I don’t assume everyone has my level of intelligence.

• I’m not saying anything about your intelligence. I only said that once you know that everyone in the room knows something, you don’t repeat it to them.

Seera.5916:

And in this instance, he didn’t know,[…]

• He did know it, and Inculpatus knew that OP knew it. This was clarified earlier in the discussion.

---

---

Back on topic:

If you’re one of the lucky people who:

• have only a few characters,
• and/or no duplicate crafting professions,
• and/or do not craft many “non-standard” things for themselves (expensive runes/weapon collections/etc.),
• and/or do not use the max amount of bank+mat space for storage of various items,
• and/or have plenty of time to dance the “inventory shuffle,”
• and/or have all possible recipes unlocked, and know it off the top of their heads,

then this might not be an issue for you.

But the fact remains that for the majority of players, one or more of the above items is not the case. It’s obvious, then, that the feature actually referred to by OP would be incredibly helpful to many of us, and is not categorically different from other improvements to the game that have been implemented in the past.

I meant He did know. And I don’t assume things unless they’re explicitly stated. He implied, be he never stated explicitly. So I don’t assume.

And sometimes, yes, you have to state what you think is the obvious. I’ve heard many stories about tech calls where someone said their printer was working for the problem to be the printer’s power cable wasn’t plugged in. Sometimes even otherwise smart people miss the obvious. If this wasn’t ever the case, the first question techs ask wouldn’t be “Is it plugged in?” if the problem is the item won’t turn on.

Which is why I don’t assume things.

And you brought my intelligence into this with this, I’ve bolded the part in question:

upsdn.5426:

I’m sure that even you would assume it, once it’s already been demonstrated. (Or do you repeat it infinitely, remaining unconvinced after each demonstration?)

Because only people with low intelligence would need to repeat something indefinitely and yet still be unconvinced.

The OP never mentioned alts, and there are players out there who literally only have one character. OP could have been one of them. Yes, there is a red line of text, but I’ve seen people who have accidentally deleted the wrong character even after they see the name again as they have to type it correctly to actually delete the character. People constantly post “Is this mail I received about my account being suspended accurate?” despite the warning message that it’s not from ANet being clearly posted. So just because ANet puts a message up, I don’t assume everyone sees it.

And no where did I say that the idea was a bad one. So not sure where you think I said that.