Guild Wars 2

Hi Max Lexandre,

There’s a few things that resolve the black screen issue for players and unfortunately this is difficult to resolve without a bit of troubleshooting involved. So some things that you may want to try if you haven’t already:

1. Navigate to Documents\Guild Wars 2 and delete the local.dat file. Once you’ve done this, repair the client.

2. Try different driver versions, starting with a clean installation of the newest drivers available for your graphics card.

3. Bypass your router and connect directly to your modem. If you have a modem/router combo, you may need to disable your SPI Firewall.

4. Some background applications have been known to cause black screens, and so eliminating all unnecessary background applications via Msconfig may resolve the issue.

5. Improperly/over/under clocked systems – adjusting your CPU, RAM, or even GPU clock settings back to stock settings.

6. Re-installation of DirectX

7. Going into your Catalyst Control Center or Nvidia Control Panel and settings your Anti-Aliasing settings to Application Controlled.

Hope this helps. If none of these troubleshooting steps work out for you then I would highly recommend creating a technical support ticket so that we can better assist you one on one.

Hey guys, SantusVeritas is correct – the update is approximately 1116 MB so yes, a little over 1 GB. In regards to your suggestion with the launcher, I would be sure to include these in the “Suggestions” section of the forums.

Hi Shayd – Where do you have the client installed to and where are you launching it from?

We are aware of this issue and are working to resolve it. In the meantime, you can workaround this by putting your plush quaggan backpack on the left side of the transmutation screen. If you do that, then the button will not be grayed out.

Thank you for your report Sublimatio! We’re now tracking this.

It’s displaying the daileys based on your system time, but the server actually hands out credit for completing them. So you need to your system time to the correct time. (It’s probably set for the wrong date.)

As mentioned above, you can use the mortars to fight the giants during the large undead attack. You only need to kill 2-3 of them to proceed. As a workaround, I reduced the # required to progress while the tank turret gets fixed.

Thanks, it’s being worked on right now.

We’re looking into the issues now, thanks!

I split out this topic, formerly in the Error 7 thread. Just wanted to make a post so that the OP could find his/her thread.

Please report posts that violate the forum code of conduct (the little flag in the bottom right) to bring them to the attention of the moderation team. If you feel you are being attacked or a player is attacking others, please do report, as the moderators cannot be everywhere all the time.

I want to clarify my earlier statement, in case what I said was confusing. Here’s are the facts: When you get an error code, it’s usually, but not always, a Technical Support issue. There are codes related to account issues — like Error 45 — but Error 7 is an issue related to connectivity, which is reviewed by our Technical Support Team. So please continue to post Error 7 issues in this thread, where they will be reviewed by our TS Team.

Please see this thread.

https://forum-en.gw2archive.eu/forum/support/bugs/Pumpkin-Carving-Title-Bug/1313969

General

• Changed all non-copper karma gathering tools to have a level restriction.

Personal Story

• “The Steel Tide”: Reduced the number of giants you need to defeat to progress.

Profession Skills
Elementalist

• Magnetic Grasp: This ability now immobilizes the target that it strikes. It is now a large Projectile finisher, and damage is now split between this ability and Magnetic Leap.
• New skill – Magnetic Leap (Earth Skill 3): Activate this ability to leap to an enemy that’s been struck by Magnetic Grasp.

Ranger

• Spirit health increased by 25%.

Hi all. Really sorry about this. Can you guys go check and see if this is fixed? Everyone here should be unstuck now.

This thread has been closed. Please follow the link and continue discussing there.

This thread has been closed as requested.

Here’s why we think this is a good thing.

As Habib alluded to in his post, we are also revising the math behind the ratings formula. Habib will be explaining the math in a later post, but for now, I can give everyone a glimpse into why we are updating the rating formula and resetting the ratings.

Over the last couple of months we’ve seen that when worlds experience dramatic changes in their ability to field a consistent fighting force for whatever reason, it can take quite a while for them to work their way through the ratings until they end up in a match that suits them better. In a lot of cases, some worlds took multiple matches to work their way through a single tier even after a series of blowouts. We really dont like that, so one of the goals for updating the math behind the ratings is to try and reduce how often we experience the repeated blowouts that can come from that sort of situation and get those teams through the rankings quicker.

We also expect that the large population changes that impacted a number of worlds and helped create a number of those type of blowouts should be much less common now that we are well past the launch period and free transfers are no longer available.

So, not only does world choice have quite a bit more meaning now that paid transfers are online, we also want to adjust how the ratings are calculated. If we redo the calculations involved with the ratings, then it’s much better to just reset the ratings and let the new formula do it’s thing instead of trying to carry the old data over from the old system and have those numbers pollute the new ratings.

In essence this gives every world a chance to start fresh now that everyone is on their ‘real’ team and will help protect against worlds in a state of flux being involved in consecutive blowouts for weeks on end in the future. For us, that means it is actually the perfect time to update the rating system and address some of the issues we’ve noticed with it since launch then reset the ratings.

If it helps, think of the last few months as the preseason games that determined the initial seedings for the season opener (to use a really generic sports metaphor that is in no way indicative of future plans).

Finally, matches are going to remain a week long. We feel that the 24 hour matches are not representative of what we consider ‘standard’ gameplay, and actually create a lot of incorrect data in the system because people play the game much differently when it’s a 24 hour match compared to a 7 day one.

I know many of you are concerned about what all this means and it might seem scary from the outside, but from our perspective this really is a great time to reset the ratings and improve how the math behind all of this works so we can benefit from more competitive matches in the future.

Hopefully this helps some of you feel a little better about why we’re doing this. We really think this is going to be better for the game in the long run, even if it may be a bit bumpy until we have a couple matches completed post-reset.

https://forum-en.gw2archive.eu/forum/support/bugs/Pumpkin-Carving-Title-Bug/1313969

It’s a dungeon, so it’s not soloable,

For now, you can use the mortars instead. The objective completes after killing a couple of Risen giants. We’re working on the bug, but Indon’t have an ETA at this time, sorry.

Closing this thread since it’s a cross-post, which we ask folks not to do. (And the other thread has other people in it.)

It’s best if you submit it ingame via a detailed bug report. I get dozens of PMs every day, so I can’t answer them all. (Though I do read them.) I’m currently trying to clear out as many event bugs as possible, though (obviously) many of the fixes I’m working on now won’t hit until the NEXT major content update.

What level creatures were you fighting?

The in-game bugs don’t come directly to me, but they do make their way to me once QA has confirmed the bug. I know I’ve fixed several submitted bugs. Keep in mind that I’m just a content designer, though, so I can’t fix code/art bugs. : )

Where exactly are you standing? Keep in mind that the “splash” is in front of your character, and facing matters. (Facing away from the cow, even if you’re right next to it, won’t count.)

Same topic came up in another forum, short answer is that we’re aware of the bug, but it primarily appears to be a display issue. (You still have the title, and right now you can’t advance the achievement, so no one is stuck.)

We do care about PvP. A lot more than you know actually.

Thanks for the ideas/suggestions/ constructive feedback! It means a lot that you guys are so passionate and fired up about the game – it means that you care and want it to succeed!

We’re here and we’re watching the forums. We’ll keep looking for ideas/suggestions.

We have a lot of other stuff planned, but we’re looking forward to the results from this test!!!

Great thread. We’d love to hear some feedback from you guys. Just wanted you to know we’re watching the forums and looking for feedback!

Is there room in your mailbox? The X/10 messages in the Inbox is deceiving, because some mail doesn’t count against that limit, but will count against your max. Delete as much mail as you can in your Inbox, and see if the mail arrives.

SonicTHI.3217:

I thought the daily would be selective (complete 3 objectives out of 5 or similar) to get the reward. What happened to that?

This system for picking from a list for dailies, along with rotating in new more specific achievements will be added in a later release to build on the system going forward. As discussed in the Gw2 in 2013 blog post this is really just the ground work for the systems coming down the road.

Woot, I think I got it. I found a very tiny window where Brogun could die to a condition in between events, which blocked progress. He’s now immune between events, and it appears to be working again. (I was able to break it reliably, but I can’t now.)

Today’s patch notes did not mention it, but a fix was introduced for the issue where movement sounds from Ranger pets, Necromancer minions and Elementalists’ summoned elementals would on occasion fail to respect the Master Volume and Effect Volume faders in the Sound Options panel.

If anyone happens to encounter this issue from now onward, please reply to this thread with any more information.

Thank you to everyone who has taken the time to post about this very annoying issue!

Check in with the heralds for updates.

There are hints of things to come already in the game.

EDIT: I apologize for the lack of clarity. I have updated the information above.

I understand your position, Frank, and I appreciate your conclusion. It’s just not realistic to expect that every possible error can be, and should be, prevented by or corrected by the game design or by customer support. We try mightily to address the vast majority of genuine issues that players experience, but giving free transfers in a system that is designed not to be free isn’t the way to go in most cases.

We do the best we can to get the word out about changes that affect players—and yes, these certainly do. We blog, post on the websites and via social media, even add news on the actual log-in screen. In the end, I believe we should focus on solving problems rather than amending obvious and preventable errors. (That is not to say we don’t address such things, when we can, but rather to opine that such help should not come at the expense of those having issues.)

It’s a gamble, not an exploit. Sometimes it gives you more karma than you spent, sometimes it doesn’t.

I am going to leave this thread here, because as often as I move and merge, people keep posting in the wrong forum. (No offense, guys!)

Please post this in the Technical Support Forum. There’s a thread there and you should add your reports to that thread. Thank you.

Merging threads because there are suggestions here that should help resolve this for everyone involved.

Thanks for points, Auesis, because it helps other players understand that the item may show up in a few minutes. I’m glad it sorted out for you.

cargan.5689:

Arshinark.9083:

I was riding my broom around lions arch when i fell into some water and the broom went away entirely…. I don’t have it equipped and it’s not in any of my bags. What could this be?

Pity John got in first, for all of us old enough to remember the wizard of OZ you would realise witches are water soluable it would make sense for the broom to be also

Wow, can’t believe I didn’t think of that, especially since the Witch Costume allows you to melt. /fail

We are very sorry, but we are not able to replace items or gold in these situations. In most cases, any sort of “roll back” is of a few minutes’ duration. The most recent one that I remember lasted 20 minutes. It’s unfortunate that in that period there may be a loss here and there, and of course it’s especially irritating when it happens to you!

Those of you having continuing connection issues, I’d like to ask that you post in the Technical Support Sub-Forum. There are a couple of existing threads, so if you’re issue falls into that area — if you’re getting error 7.XX, for instance, please add to that thread so the team can keep an eye on the situation and help you directly.

Thank you for understanding.

Great, glad to hear it!

So you’re driving down the road and you get a ticket. The next day, on another road, you get another ticket. You yell at the officer, including assertions of “ego-inflated ticket giving” because he didn’t find you on both road and roll your tickets into one?

Good luck with that.

You need to stop using FK in your character names, because some of them were just not right. Don’t point to the person who’s reporting, or the agent who’s dealing with it. Fix this yourself by not using the letter combination and you’ll be fine. All of your characters are flagged for name changes. Please attend to that when your suspension expires.

And do not start a new post on this because the discussion is unnecessary and the solution is offered you, twice now, with good intent.

Fixed various server crashes.

We’re still tuning the downscaling, but didn’t want to make things immediately difficult. What level are you downscaled to, vs. the level of the creatures you’re fighting? One issue we found is that many areas in the starter zones are scaling you down, but you’re still 2+ levels higher than the creatures, which is making them rather trivial to deal with.

It’s Town Clothes, so it’s still equipped, just switch to your town clothes.

It is permanent and account bound.

InfamousBrad.5879:

The client had not crashed before it happened to me, but I had been kicked off of the server several times. Using Task Manager to kill the extra GW2 processes solved the problem.

I’m glad this is ok, but if you continue to get kicked off the server, please post in the TS Forum. Note there are a couple of existing threads, based on the Error Code.