Guild Wars 2

I can’t say for sure as I don’t use a magic mouse, but someone else on this forum noted that you can enable right clicks on the magic mouse, but it won’t be as good as a mouse with a separate right button. (most likely accomplished through your system preferences for your mouse)

Also, others noted that you could zoom the camera with the magic mouse by Turning off “scrolling gestures” through the in-game menu. This was an official post by a dev.

Please search the Mac forum for “magic mouse” for more clarity and further discussion, there are tons.

Thank you again, looking forward to the next update!

Sadly, they probably spend so little time looking into the Mac client that you’ve become a guinea pig. Please stick with it for the maccies who don’t have the opportunity to get this attention from them and thank you so much for keeping us updated! You’re a Mac WvW hero!

Sorry for you, it did work for several peeps. You could try the Anet solution of “just wait.” one of the devs recommended leaving it sit for 10-20 minutes, but I’ve seen several say it took sitting overnight, plus a few more hours still to finally complete. (waiting is supposed to re-initialize an alternative download or something)

Well that’s a bummer, it worked for several peeps. You could try the Anet solution of “just wait.” one of the devs recommended leaving it sit for 10-20 minutes, but I’ve seen several say it took sitting overnight, plus a few more hours still to finally complete. (waiting is supposed to re-initialize an alternative download or something)

Chunk is a hawk! :P

You should be able to switch back to english once it finishes.

I encountered a person on the Mac forums said they also had this issue and he said “changing the language in the top right corner caused the whole patch to re-download and complete” he did note that Spanish did not work, but French did.

This may or may not work for you guys, but maybe if a dev sees it, it could help then to troubleshoot this issue.

Please post back and let me know if this interesting suggestion works for you.

A person on the Mac forums said they also had this issue and he said “changing the language in the top right corner caused the whole patch to re-download and complete” he did note that Spanish did not work, but French did.

This may or may not work for you guys, but maybe if a dev sees it, it could help then to troubleshoot this issue.

Please post back and let me know if this interesting suggestion works for any of you.

Thanks for answering Trog. Looking forward to seeing if that helps you too Spoon.

Spoon, please create a new thread so we can answer for you without derailing this thread. Thanks!

How bizarre! Now I want to find this place ;p

Leuddian, I find similar instances as well. I mostly notice it after zoning in, on rare occasion, it will occur all on it’s own randomly.

Absolutely! I’m glad you found that and pointed it out. I had forgotten all about that page initially.

Sadly, I understand “beta” and know it won’t be perfect, but I just can’t believe that since they’ve stated (to one person via ticket who was kind enough to share with the rest) that they are no longer viewing this that no further improvements have been made and bugs have not been fixed.

If I’m not mistaken, direct x has seen an update since our last Mac client update and further changes were still made to the game, but has our “wrapper version” of direct x been updated to keep up with the changes they made to the game? How are we to know these things if we don’t get client update notes anymore?

Is it possible that our hawk glitch is due to something like this? And WvW crashing as well? Dstbits, lockedrectbits, etc?

I notice one of the first things the devs offer to pc peeps is “are your graphic drivers up to date? What about direct x?”

We can’t even check those things!

At least design some help for those here who experience issues! Update our clients, answer questions, don’t provide pc instructions for a Mac user through a ticket, notice when we point out an obvious Mac only bug and acknowledge us! Please! Help us to continue to love this game and prevent us from running into game breaking issues!

Thanks! I’m considering a photo-a-day to support our case.

I have no idea what changed since the 26th of March, but we haven’t even received a response about this, nor has it been fixed.

I don’t understand why we are still waiting for a response 3 weeks after a moderator assured us that this would be brought to light for us. I love this game and I love even more that one of my favourite games of all timeis available on the Mac and runs mostly smooth for me, but it is very disheartening to see this level of support.

Looking at the pc forums, one can see and almost feel like us Mac peeps aren’t cared about at all.

Please come back to us with something… Anything!

As a thought, it seems you are running at bare minimum specs also. But I’ve seen lesser systems run, just not perfectly.

If you wish to go for the ticket first, go right ahead, check the sticky first. Please come back here and post whatever solution worked for you. But you may wish to try a couple options I’ll list as well. An smc or pram reset may also be needed.

You may also wish to try these basic Mac client troubleshooting steps also (length warning):

1.) run software update to ensure all drivers and os are up to date.

2.) try repairing disk permissions via Disk Utility first. Then…

3.) repair the client install

Open Terminal

Type the following:

/applications/guild\ wars\ 2.app/contents/MacOS/cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repair

You can copy and paste that in, but (check the dash) you must change the dash before the word USE or this will fail the forum shows an em dash (—), but it is supposed to be 2 consecutive en dashes (-). Run it and let it go until finished. FYI if you type the command yourself or paste it, they are 2 dashes (-) side by side… I’m noticing one sometimes looks like an em dash… It’s 2 en dashes though. (the dash before USE is 2 regular dashes)… Reiterated due to previous confusion about that dash on these forums.

4.)Perhaps after doing that, if it doesn’t work, you can try to delete the contents of the gw2 data folder, it’s a pain to get to the right one: this step is a general fix for many t kitten ues, even without the previous steps

Mine is located under the hidden Library folder (navigate using finder, do not use spotlight to search)

/[yourharddrivename]/users/[yourusername]/library/application support/guild wars 2

You may want to copy/paste this folder to your desktop as a temporary back up, just in case.

Delete the contents of that specific folder (you should see files like this contained within “config, dyndata.dat, user.reg, userdef.reg, and folders p_drive and wineserver…namestuff…loca..[long name]” just to list a few), then re-run the client..

~~Your folder is probably hidden (as is the default). Hidden folders display as greyed out text and icons. I found this after googling:

http://m.wikihow.com/See-Hidden-Folders-on-Mac-OS-X-and-Other-Recent-Models

Others claim alt+clicking a file/folder unhides the contents, but that was never successful for me. At least the link has visuals for you. Hope it helps.

5.) If none of this works, check the sticky and submit a ticket, then please come back here and report the fix that worked for you.

Good luck and let us know.

They did comment on this issue. They said you need to let the client run for 10-20 minutes until it re-initiates an alternative download, however, some have said they needed to let the client run overnight plus a few more hours still for it to work… So their fix is waiting.

I encountered a person on the Mac forums said they also had this issue and he said “changing the language in the top right corner caused the whole patch to re-download and complete” he did note that Spanish did not work, but French did.

This may or may not work for you guys, but maybe if a dev sees it, it could help then to troubleshoot this issue.

Please post back and let me know if this interesting suggestion works for any of you.

Here you go friend:

https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2

Good luck and keep us updated!

This is typically more common on the pc, but can happen for us too. If after running the repair this continues to happen, please submit that ticket to Anet after viewing the submit a ticket sticky. You can also run a disk repair and permissions repair using Disk Utility.

Here’s how to repair your Mac client:

Open Terminal

Type the following:

/applications/guild\ wars\ 2.app/contents/MacOS/cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repair

You can copy and paste that in, but (check the dash) you must change the dash before the word USE or this will fail the forum shows an em dash (—), but it is supposed to be 2 consecutive en dashes (-). Run it and let it go until finished. FYI if you type the command yourself or paste it, they are 2 dashes (-) side by side… I’m noticing one sometimes looks like an em dash… It’s 2 en dashes though. (the dash before USE is 2 regular dashes)… Reiterated due to previous confusion about that dash on these forums.

It happens, it’s a corrupted file apparently. More common on the pc side. I can post the instructions to run the repair, but if you continue to receive this error, please report this error to Anet via a ticket. (check the submit a ticket sticky)

Instructions to repair on the Mac client:

Open Terminal

Type the following:

/applications/guild\ wars\ 2.app/contents/MacOS/cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repair

You can copy and paste that in, but (check the dash) you must change the dash before the word USE or this will fail the forum shows an em dash (—), but it is supposed to be 2 consecutive en dashes (-). Run it and let it go until finished. FYI if you type the command yourself or paste it, they are 2 dashes (-) side by side… I’m noticing one sometimes looks like an em dash… It’s 2 en dashes though. (the dash before USE is 2 regular dashes)… Reiterated due to previous confusion about that dash on these forums.

Well that’s not cool. Have you tried submitting a ticket yet? If not, check the sticky and do so, then post whatever fix worked for you here.

Thanks for posting that! I know this problem exists on ALL Mac installs. I’m really hoping one of the devs will see this and give us an update or something.

A person on the Mac forums said they had this issue and he said “changing the language in the top right corner caused the whole patch to re-download and complete” he did note that Spanish did not work, but French did.

This may or may not work for you guys, but maybe if a dev sees it, it could help then to troubleshoot this issue.

Please post back and let me know if this interesting suggestion works for any of you.

A person on the Mac forums said they had this issue and he said “changing the language in the top right corner caused the whole patch to re-download and complete” he did note that Spanish did not work, but French did.

This may or may not work for you guys, but maybe if a dev sees it, it could help then to troubleshoot this issue.

Please post back and let me know if this interesting suggestion works for any of you.

A person on the Mac forums said they had this issue and he said “changing the language in the top right corner caused the whole patch to re-download and complete” he did note that Spanish did not work, but French did.

This may or may not work for you guys, but maybe if a dev sees it, it could help then to troubleshoot this issue.

Please post back and let me know if this interesting suggestion works for any of you.

A person on the Mac forums said they had this issue and he said “changing the language in the top right corner caused the whole patch to re-download and complete” he did note that Spanish did not work, but French did.

This may or may not work for you guys, but maybe if a dev sees it, it could help then to troubleshoot this issue.

Please post back and let me know if this interesting suggestion works for any of you.

A person on the Mac forums said they had this issue and he said “changing the language in the top right corner caused the whole patch to re-download and complete” he did note that Spanish did not work, but French did.

This may or may not work for you guys, but maybe if a dev sees it, it could help then to troubleshoot this issue.

Please post back and let me know if this interesting suggestion works for any of you.

Yay! As Trog said also, thanks for posting your fix and glad to hear you’re back in-game.

Yeah, that was a login server issue, it was officially announced on Facebook and twitter, but was resolved well over an hour ago. So that little bitty should be fixed.

I had a similar issue just the other night. I never disconnect anymore (haven’t had any serious d/c in months since I fixed an issue on my router) and then suddenly, I’ve d/c twice in 1 week. The first time was code 7, not sure what caused it still.

The 2nd time though just happened Monday night/Tuesday morning, around 2am east coast US. I got error 1022:5:1:872:101. I’ve never had this before. I can’t recall exactly what I was doing, but I was participating in the Southsun event. It may ave occurred just after being in a downed state and recovering as well. Otherwise, it occurred after I was purchasing/selling from a vendor…. It was 2am lol. I just remember coming back in a panic and worried that something may have gone wrong, either I would return to a corpse or have money lost, or have lost the reward from one of the 2 Southsun event chests. Luckily, all was fine.

But I haven’t had this error before and it has only happened once so far.

Any word on this? Or should I post more photos?

I saw someone say that using the “dye remover” on the armor, then closing the hero panel to ale it save. Then re-opening the panel and try to re-dye the piece works.

Hope that actually helps. Good luck!

This has been a recent issue with a few of the latest patches. You can try a ticket, although many devs on the PC forum have said just “let it run” after 10 minutes it’s supposed to try an alternative type action to restart it. I asked if this would work for Mac also and after 3 days, they responded and said it should, but if not, open a ticket (do check the sticky for that ok ). A few players noted that it took HOURS, one person stated they let it run overnight, but it was still stuck, he left it go and several hours later checked it again and it finally had finished.

So, sorry you’re having this issue. Thanks Trog for the awesome suggestions… I couldn’t have done it better myself. Good luck Dragoon!

Wow! Just wow!

I’d probably try again mentioning that little tidbit in the next ticket or response.

I don’t think game advisor works on macs lol, but the local.dat, that seems to be similar to our generic fix of the gw2 contents folder.

Keep up your efforts Trog and thanks for updating us to that interesting, all though disappointing, response.

Hi Feydiir, thanks for the update. When I was getting WvW crashes, I saw similar issues too. They apparently fixed the “model reference not found” issue, but I’ve also seen issues similar to what you’re showing. Sadly, I can’t confirm thatbit’s still happening recently since I haven’t had time or WvW since April.

I’m sorry the suggestions aren’t working yet, it truly seems to be some issue with the cider coding, hopefully they’ll get transgaming on the issue as well. But thank you so much for continuing your efforts through tickets and updating us here. Good luck and I hope you guys can nail down a fix!

I just find that sad because people are still coming here for help and it’s the blind leading the blind. At least they could make a sticky or update the support page:

https://en.support.guildwars2.com/app/answers/detail/a_id/9231

Anything… just let us know for certain!

Try Trog’s advice but also Anet mentioned this on the pc forums… They said “just let it run” some peeps commented that it took hours for it to work.

I believe you may have posted on the wrong forum. This is a Mac beta client forum that is not even being monitored by any Anet devs or moderators.

Sadly, still not fixed. Any word on this? Or do I need to start putting tickets in too.

No worries! I do also find it unfortunate and have been harassing them for an official response, but none yet (nearly 3 weeks).

I’m still sorry you’re having issues. It is just an obnoxious inconvenience when it doesn’t want to work, but not utterly game breaking. Crashing on the other hand, that’s not cool and those issues should be resolved some how… Some day.

Mac Users Unite [MAC]

But really, just bombard them with tickets for every issue lol… I wish I had more so I could too lol…. Okay, no I don’t really. I’m very happy having a Mac client, even just a port that is way more resource intensive than the pc version, but I do wish they would dedicate someone to actually helping those who do have issues. It’s very discouraging!

(no offense taken btw)

I had issues months ago about getting disconnected from this personal story step as well, but then when I tried it again a few weeks ago while partnered with my hubs (his story line), we experienced nearly unplayable lag.

Then when we got to the treb, he could not get it to hit the ship at all! After attempting it for 10 mins, he nearly gave up when I swam out to the ship and hit it from underwater. That progressed the mission, but a person of less patience might have quit (I know he nearly did if I didn’t convince him to wait for me to try swimming to it).

I tried this story step on yet another character 30 mins later (alone) and despite the lag, the treb worked fine for me.

So it’s inconsistent when it works and doesn’t.

Just thought I’d toss in my 2¢.

I noticed this as well. I filed an in-game report. Doubt they will actually fix this though lol.

There is a huge difference between the Mac and pc clients. So what min specs work on one may not work on the other. The system requirements for the pc client are much lower also (half the ram, lesser CPU), therefore, your MBA is way above the min requirements.

The Mac version is just a port using a wrapper and actually requires way more resources to effectively run. This also generates a lot more heat as it taps the CPU.

I don’t really think it’s the hard drive, but you can run a hardware diagnostic to find out. (check the actual apple forums to find out how to run the Mac hardware diagnostic app, I know you have to hold a button down while booting… D or something, but I can’t remember accurately).

Please, if you absolutely can’t get it to run and really want it to, submit a ticket (read the sticky first); they are no longer reading the Mac forums here any more.

You guys do know that they aren’t reading the Mac forums, right!? Many peeps do experience the hanging tp. For me when it just hangs, sometimes changing maps resolves it, other times, I need to restart the client… And on occasion, I just have to wait a long time until it decides it wants o work again, keep opening until it does. I’ve never had a crash associated with it though.

Oddly enough, those of you experiencing crashes with it are a minority and since they aren’t reading these and you can’t resolve the issue with the lengthy amount of steps I posted above, the only way they will know is with a ticket. If they help you fix it, come back here and post the solution.

(everyone, even pc, occasionally has issues where the tp will hang from time to time, but the crashes are the real issue)

Sadly enough, I found 2 typos today (after the new content went live) in Lion’s Arch with 2 of the peeps in the refugee area. One refugee (the charr near the water) actually says “Wafer Foothills” I couldn’t help but laugh and then sent an in-game report.

I find typos all the time and report them in game. I’ve followed up with several that I found near launch and they were still there. I even had one in the asura story line with the voice acting and subtitles where Zojja calls you a vigil member even though I joined the priory (known bug listed on the wiki). That was still there as of 1 month ago.

I’m guessing silly typos aren’t high on the priority list, but it doesn’t keep the best face forward and just looks sloppy, poorly executed, and leaves one lacking confidence in the quality control

I’m just a stickler for spelling and grammar, so it is a personal pet peeve.

This has been a recent issue with the client lately, including the pc. You may want to verify that your comp isn’t overheating. Use istat or some other temp monitoring at and check your CPU and GPU while your comp is running idle, then run gw2 for 10 min and check again (best time is after lag starts for several minutes already). Post your temp readings for me. You also didn’t post your system or specs or anything… so those sometimes help. If your temps are high, you may need to open your system up and give it a thorough cleaning to remove any dust bunnies and debris from the fans and vents… Even a 1 yr old system needs that.

Regardess, I’ll post the basic Mac troubleshooting steps for you. If we find the temps are okay, you’ll at least already ave these and not have to wait for me to post later.if it doesn’t work… Check the submit a ticket sticky and do that… Then post whatever fix worked for you here. [length warning]

1.) run software update to ensure all drivers and os are up to date.

2.) try repairing disk permissions via Disk Utility first. Then…

3.) repair the client install

Open Terminal

Type the following:

/applications/guild\ wars\ 2.app/contents/MacOS/cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repair

You can copy and paste that in, but (check the dash) you must change the dash before the word USE or this will fail the forum shows an em dash (—), but it is supposed to be 2 consecutive en dashes (-). Run it and let it go until finished. FYI if you type the command yourself or paste it, they are 2 dashes (-) side by side… I’m noticing one sometimes looks like an em dash… It’s 2 en dashes though. (the dash before USE is 2 regular dashes)… Reiterated due to previous confusion about that dash on these forums.

4.)Perhaps after doing that, if it doesn’t work, you can try to delete the contents of the gw2 data folder, it’s a pain to get to the right one: this step is a general fix for many t kitten ues, even without the previous steps

Mine is located under the hidden Library folder (navigate using finder, do not use spotlight to search)

/[yourharddrivename]/users/[yourusername]/library/application support/guild wars 2

You may want to copy/paste this folder to your desktop as a temporary back up, just in case.

Delete the contents of that specific folder (you should see files like this contained within “config, dyndata.dat, user.reg, userdef.reg, and folders p_drive and wineserver…namestuff…loca..[long name]” just to list a few), then re-run the client..

~~Your folder is probably hidden (as is the default). Hidden folders display as greyed out text and icons. I found this after googling:

http://m.wikihow.com/See-Hidden-Folders-on-Mac-OS-X-and-Other-Recent-Models

Others claim alt+clicking a file/folder unhides the contents, but that was never successful for me. At least the link has visuals for you. Hope it helps.

5.) If none of this works, check the sticky and submit a ticket, then please come back here and report the fix that worked for you.

Good luck to you and please follow up here with temps and solution once you have it.

This is a clever solution for those on a wired connection! Good find!

What server is this? Where are you (map) that no one is showing up? If you chat in /m does anyone respond or are they already chatting?

Not sure what you’ve already tried, just thought I’d break the ice and start asking questions. I know culling can cause LA to look empty sometimes, but I know nothing of your situation, so just checking the basics first.

Unfortunately, on the MBPr, the resolution is too high to have a reasonable ui size… Probably works on a specific set size/resolution per setting rather than a percentage of the resolution. The only fix is to lower your resolution until you find a ui size that suits you. Sorry, I’m sure that’s not what you wanted to hear.