Guild Wars 2

Did you already have a full digital deluxe account with an unique email?

Or did you want to upgrade? Because that code should have been added to your existing account through the “my account”tab.
If it’s the last, submit a ticket with support, top of the page.

You should talk with support, go to the top of the page, then ask a question.

Good luck!

You will have to ask support, the forum can’t fix this. Top of the page.

If I understand correctly you want your new account to gain access to your bank on your first account?
Or do you mean your guild bank? (again on the first account)

You can still guest to their servers though.

ps, Inculpatus cedo is right, only within your region, not both.

Only other option would be to get a second account for the other region.

You arenanet log seems to be from your laptop.
Have you tried reparing the game on your pc using the ~repair command?
Are the drivers of your pc up to date?

The upgrade does have legacy armor and so the people with the normal DD edition don’t feel left out, that armor is also sold in the gem store.

But you’ll have to wait for support to answer you. It’s kinda frowned upon to create a ticket and post on the forum right after.

saalle is right, you will have to wait for support, answer their questions to establish ownership and after that they can restore your game to a point before it was hacked.

But if it takes longer then 3 days to reply, you can post your ticket number in the sticky for older tickets. The forum can’t help with this, support really is the way to go.

Have you tried anything like updating your drivers, making sure it’s not overheating and so on?

You will have to contact support. Top of the page, go to ask a question.

Lawson.3190:

I will. As i see my point of view is very different from people of this community. I live in country where this all “b” words are just a joke nothing less nothing more. I can’t understand why you people are so concerned about it. So, i will just take my 40 hours suspend.

I’m not concerned about it at all. It’s also not about a point of view.
Look, I’m not saying that some words in normal language are used frequently and are considered normal.
But the game rules clearly state that this is not normal in game.
I for one am not trying to attack you, we use words here too that would grant me a suspension if used in game. It really is just a matter of taking the suspension, as you are.

Plus the fact that you are not allowed to share accounts in the first place.
You or your girlfriend will need to start over.

Well, that’s just it. You see it as “that’s all” but you clearly broke the rules.

It really is as simple as that, so take your punishment.

Are the files read only? If so, you’ll need to change it.

No need to be rude saalle.

I don’t think you are anything. Just offering help.

If you can’t respond to that normally, I doubt anyone will want to be helpful in the future.

Good luck

You guy’s are using your email as your usernames right?

It continues downloading on restarting it, after it’s been shut down. So it should just continue where it left of.

Astral Projections.7320:

SandraSolace.7682:

Try using the same log in info you use for GW2.

He said he doesn’t remember any of the Guild Wars 1 character names. You need one in order to log in. For that he will need to contact support.

Urg, still in sleep mode….

You are right.

Fixed, the online shop I get them only offers 2000 per card at 25 euro’s.

And I checked, before we could get 3 cards, 800, 2000 and 2500. Those same stores now only carry the 2000 one.
But it’s still a good option in my opinion. Cause the gem store jumps from 1600 to 2800.

No, it can’t be canceled.

Your best bet is to hope the receiver will send it back. You could ask the person if you remember who ti was. But that’s all you can do.

Post the ticket number in the sticky for tickets up for review. So it can be looked at.

Try using the same log in info you use for GW2.

Do you happen to live near a store that sells gem cards? Because they come in different amounts then the ingame shop.

I usually buy mine online but you can get them at certain retailers too, in a box, lol.
The ones I get are 2000 gems per card.

You are able to log in here.

Make sure you use the same info you use to log in here. Check your browser tools foor your password.
Also, your user name is your email.

Worth a try.

The prices are for medium or high pop servers, 1800 is for very high and does not get the discount.

Do you get an error message or log? Because right now it could be anything.

Is gw2 the only program this happens with? Have you checked your temperatures?
Are your drivers up to date?

Hhmm, the loader is know for checking already installed files first but should do so at a much higher speed then when downloading (screen looks the same though).

If that’s not the case, I have no clue why it’s doing that.

Bubi.7942:

No, I mean what I wrote, I am not after a medal.

Btw: as I am writing this I am waiting for Grenth event to restart (cause, you know, it currently failed cause bots started it). And 3 bots just passed me by.

Edit: 4.

I didn’t think you were to begin with! Just trying to understand/be helpful

GShock.9862:

not to beat a dead horse, but I have a quick question, my email that I have associated with my GW2 account is my work email, however in the last week I have changed companies and now I no longer have access to my old work email, I have submitted a ticket to support to have my account linked to my personal email, but wondering if I am just out of luck here, I have had the same account since beta, and have it linked to my GW1 account as well. How difficult is it to change to my personal email address, the game was also a digital download, so I am frantically searching for my serial number just in case. Any thoughts or advice would be appreciated.

Well, you will need to go to support and create a ticket. It’s the only way to get it changed. But, a serial is not always needed! If you can prove it’s your account, there should be no problem.
Just answer what you can.

Or do you mean that you haven’t got any feedback on your reports?

Because you won’t get any when reporting in game.

Weird, cause you can log in here and it uses the exact same email and pass.

Might wanna check your browser tools too to make sure it’s indeed the right password.

The files are correct.

Did you buy a hard copy? if so it needs to download all updates. If it’s a digital copy, it will have to download the whole game. About 16 gb.

Well I could not tell if you had been able to play.

But the game has been know to not even download if the requirements aren’t met. That’s why I asked for specs.

I’m certain you have nothing to fear.

But I will leave it up to you.

You will have to contact support, it’s the only way to change your email.

Top of the page, go to ask a question.

Both OP and robi,

Could you both post you system specs?

No, never pm her.

You’ll ahve to either wait or risk logging in with the new char.

(As het account is new, I do believe you have a good chance with support to get the items if something did go wrong, but you’d have to contact support then)

Yeah I can understand that.

Maybe Gail can shed some light on this.

You will have to submit a ticket with support.
That is the only way to change the email linked to your account.

Top of the page, go to ask a question.

Just to be sure, when you signed up for the trial you didn’t get an email with stuff, right? (in game)
And you have yet to log into the game with your new full account, right?

If so, you should get the email upon logging in and entering an area.

Having played a char before does not influence this as the mail is sent on logging in.

This hasn’t happened yet (after the upgrade to full game)

I’m afraid you’ll have to wait for an answer from support then

Yes, but if he deletes that char before login, he will get the stuff on the new one. The email is send to the first char that logs in.
It’s all depending on what char logs in first (to an actual area that is.)

But have you tried just upper of lower?

You should be safe, the mail is sent after you actually login, as in with a char loading an area.

Have you tried using only capital or lower case letters? Seems that is a problem for some people.

Also, if you buy a lot of gems, at some point you’ll get bottle-necked if that is the case, contact support.

Did the problems start after the new drivers?
If so, go back to the old ones. Not sure what you mean by windows driver though, drivers are for hardware.

Hero’s band is only from the pre purchase as far as I know

But for the current DD, you should get this:

Guild Wars 2 game
Suit of Legacy Armor*
Mithril Box*
10 Experience Boosters*
Summon Mistfire Wolf Elite Skill*
Miniature Rytlock*
Golem Banker*
Chalice of Glory*
Tome of Influence*

Have you been able to play before this started happening?
What are the specifications of your pc? Or could you post a dxdiag log so we have a starting point.

Are you sure there is enough room to download the game?