Guild Wars 2

Very old bug that seems to be ignored… I can’t even recall the last time I could successful complete that race :/ I could even try and bring up the several threads about the subject, but no use because they can get closed due necroposting >.>

Are you running in full screen? If so, try to running it Windowed and see if the issue still occurs. Oh and could tell what OS? Also, the GW2.dat is where all the game files are in, deleting it mean you are trashing out the whole game. I would advice you to try a repair instead deleting that file. Instructions about that can be found at: https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client

Zelulose.8695:

I’m getting a similar issue except it is saying that Gw2 is blocked from the graphics card. This bug only happened after update recently. Please fix. I was in tourny and I started glitching everywhere. My screen freezes randomly and then my screen blacks out then reappears and I ultimately get a graphics card failure. I have to restart my pc and just stop playing.

That could be a different one from what I’m having. In my case, the screen just goes black out of nowhere and my only option is to close the game, it doesn’t come back.

However, a friend of mine have been having an issue similar to yours, restarting didn’t work and I suggested them to do a repair. They haven’t done yet then I can’t tell if it worked or not. Maybe yours is a graphic card issue? Try to check if it’s not overheating or something like.

Well, since reopening a 2 months old thread was considered necroposting and then locked down… I’m making a new one to continue what was being discussed in https://forum-en.gw2archive.eu/forum/support/bugs/Constant-black-screens-and-disconnects

[…]
Well, on past weeks I have been working with Support trying to track down what’s wrong and my lack of response here (the former thread) was because we haven’t found a cause yet.

I have been suggested to update graphic card drivers, to add the game to anti-virus exclusion list.. even to reinstall the game from scratch.. none of them has helped so far. I have also sent them some logs (generated with the -log parameter) but no concrete solution yet.

My last task I was asked to do was to run an utility while playing to test my connection and things seems to point out that’s mostly the cause is connection related (not at my end but something between me and game servers). Also, at a point when a black screen happened I checked the log before closing the game, the last entries was:

01332704: Debug: Disconnected from server 206.127.159.77:6112
01332718: Debug: Gc::GcAuthCmdNotif

I’ll still work with them and let’s hope a cause is found. I’m going to post back here if we get some idea or solution.

Well, on past weeks I have been working with Support trying to track down what’s wrong and my lack of response here was because we haven’t found a cause yet.

I have been suggested to update graphic card drivers, to add the game to anti-virus exclusion list.. even to reinstall the game from scratch.. none of them has helped so far. I have also sent them some logs (generated with the -log parameter) but no concrete solution yet.

My last task I was asked to do was to run an utility while playing to test my connection and things seems to point out that’s mostly the cause is connection related (not at my end but something between me and game servers). Also, at a point when a black screen happened I checked the log before closing the game, the last entries was:

01332704: Debug: Disconnected from server 206.127.159.77:6112
01332718: Debug: Gc::GcAuthCmdNotif

I’ll still work with them and let’s hope a cause is found. I’m going to post back here if we get some idea or solution.

P.S.: I hope mods won’t lock this thread down, 2 months isn’t that old and the issue is still valid. It would be a waste and counterproductive to start over a new thread about the exact same issue. Starting new threads over and over just because it becomes “old” just makes the broken search issue worse.

Possibly it’s not that you got the list twice, it’s just a desync with servers that fixes itself when you log out or change maps. I have seen it happening before.

Koomaster.9176:

The dropping things though should be looked at. Never seen this wooden sword thing, but people dropping merchants/food right on the harpoon/kegs leads to failed runs. A no drop zone around these items/locations is needed.

I agree that certain things should have a “no drop” zone near them. It’s not the first time I see such type of thing: Box-o’fun on top of merchants, vistas (recently it happened to me at vista on daily, luckily the game gave me the Interact from vista and not from box, but still) etc… merchants or food/banners scattered near and around big bosses where it would make it hard to help people to rally… portals being placed under NPCs or important interactable stuff…

Maybe a simple solution would be yes to make a “no-drop” zone just one or two feet away from these things, or even to cause the item (portals, boxes, etc) to slightly move by itself when attempted to be placed on these areas. In fact, such mechanic already exist: try to put more than one merchant in a small area and see what happens.

Anyway, either it was “protesting” or not, it disrupted people that had nothing to do with it, and yes, in this case that’s like trolling. One have the right to protest but for that they have no rights to disrupt those not involved with the issue. It’s like causing someone to lose their job just because they got at work late due facing a protest on their way to there (I could go even further on this comparison).

Yep, here is what happened: https://forum-en.gw2archive.eu/forum/game/gw2/We-will-have-to-roll-back/

About your issue about not being put back where you left… Does it happen frequently, like all times? Does the game close normally and fine when you log off? Usually the game will put you at a “default” location (mostly south of the northern portal at Lion’s Arch) when it can’t “recall” your last location (maybe due some miscommunication between client and servers) or something went wrong when the client reported your last location to the servers.

Ray Koopa.2354:

That “Under Construction” icon for the ex-nude outfit, is that the lead artist’s head on the background? It’s still there and that grin is hilarious

lol those hidden placeholder/testing items are funny.

lol, it’s most likely they might remove it instead "fixing". I don’t think it’s even considered a feature but more like an "easter-egg" or some hidden testing stuff. *shrug*

Not a bug neither you are stupid, simply a little fact just slipped out. Look at the Story tracker at the top right, it says you need a mastery before you can progress. Unlock that mastery first and then you will be able to continue the story.

Nidome.1365:

I do wish that they would remember to include updates in the update notes rather than post them in the middle of another thread.

It was, late, but it was:

Mark Katzbach.9084:

*08/23/16 – Late Notes *
World vs. World:

• The repair hammer beta has ended.
  • Repair hammers may no longer be purchased from the tricks and traps vendor.
  • Repair hammers are now junk items that can be sold.

Blude.6812:

You forgot to mention the approximate for completion. ‘Soon’ means???

Soon just means Soon™ :P

In a certain way it’s good to see that changes to account also are going to be rolled back, there have been several reports of people changing their passwords without reason just because the misleading message on the launcher, they just won’t need to worry about the change and recall the old one they were used to use (although if they don’t realize it was rolled back… well, there they go again :P)

Anyway, thanks for the update and sad to hear such disaster happened.In 3 years of playing it’s the first time I see GW2 going fully offline.

PyrateSilly.4710:

I have been playing since GW1 and I don’t think I have ever heard of ANet having to shut the servers down. It may have happened once in the last however many years but this is weird for them and if they say they need to shut it down then it must be a bad one …

Very bad one. The issue itself doesn’t look so bad (items becoming Soulbound to another character) but the consequences in long term could be disastrous (with these items being moved around or even deleted) and the damage caused is huge (it seems other things were also affected), that’s why the servers were shut down and a roll back is needed.

foobar.5410:

shadow.6174:

Do you really have Battle of Claw Island twice?

No, the first listing in the 6. part is the chapter part. The second listing is the step inside the chapter.

Oh ok, thanks for clarify.

UnknownFreak.2805:

why is there no “code” formatting tag?

Apparently BBCode isn’t working on this forum. None of those tags works here despite Help saying they are available.

Mark Katzbach.9084:

08/23/2016 – August 23 Release Notes

General

• Dragon’s Stand: Fixed a bug that caused the zone name to be displayed twice on the map.

Mark Katzbach.9084:

08/23/2016 – August 23 Release Notes

General

• Dragon’s Stand: Fixed a bug that caused the zone name to be displayed twice on the map.

Hmm, well I was going to ask a question supposing it was another case of that badly design choice.. but I see you said you didn’t play it with anyone else. Do you really have Battle of Claw Island twice? In this case, I can’t help much but I can already say that no, you cannot reset Story and I’m sure that CS won’t be able to do that either. :/

Vicariuz.1605:

GRAPHICS DISPLAY ISSUE: In very inconsistent areas of SPvP maps the game will freeze for a second, returning with an error that the graphics display stopped working and has recovered. … only this time its turning my entire screen a color, or striped colors, pausing the game, SOMETIMES recovering and allowing me to continue for the next 45 seconds of play, or fatally crashes, at one point even restarting my computer completely.

Vicariuz.1605:

CPU
Intel Core i5 2500K @ 3.30GHz 63 °C
…
Motherboard
ASRock Z68 Pro3 Gen3 (CPUSocket) 61 °C
Graphics
…
1024MB ATI AMD Radeon HD 6900 Series (Gigabyte) 66 °C

Hmm, now I re-read this thread this highlighted parts brought me attention… yeah, it sounds very much like an overheating issue. A while back I had issues with my graphic card not cooling down very well and I would get the very same symptoms: screen freezing, graphic driver stopping to respond.. very rarely some wonky colors or distorted images.. Maybe you better checking as mentioned above, otherwise you might have not only a game crashing but a fried card as well :S

O.o am I seeing it right? Did you post the temperature of the components there? If that’s right then you may have an issue. CPU, GPU and the like are used to heat up but I don’t think that above 60ºC is the normal range. My motherboard barely gets above 50~55 ºC during gameplay and GPU rarely gets above 60 as far as I know.

Hmm, as far as I can tell there is not an inactivity timer except within activities or PvP/WvW and I believe they exist there to prevent camping/cheating. If you mean it’s not working in some of these places, then we have an issue. If you mean in regular PvE, well I have never seen a inactivity timer there, I even went afk for more than 30 mins and the game didn’t boot me out.

lol and Inculpatus just beaten me :P

You can choose what glider skin to use through the Hero panel, Equipment tab > Gilders. There you will see which one you have as active and choose another one (if you have any).

lol yup. I have been playing with log enabled (that generates a log file each time) to try troubleshooting an issue and I noticed that in logs too. What’s even funny is it says about “lightning” and “bolts” but I barely see any lightning or bolt in game during regular gameplay :P

Here is a sample, picked randomly, of a log (note it wasn’t even related to a crash but “regular” entries in the log, the game kept running longer after this entries):

01466487: Debug: MapLoader: Completed STATE_MAP_ASSET_STREAM
01468904: Error: Model ‘0×082239’: Failed to resolve AimIK bone indices.
01469396: Error: Texture ‘0×03539b’ dimensions too small
01469396: Error: Loading ‘0×03539b’ texture failed
01471525: Error: Debug token ‘0×00000000000266FA’: Lightning ran out of space for new bolts.
01471534: Debug: MapLoader: Completed STATE_AGENT_STREAM
01472384: Debug: MapLoader: Completed STATE_READY_WAIT

Yay, NPE bug strikes again :P (I’ve missed saying that lol). Seriously now, it’s indeed a bug, you aren’t supposed to have those slots unlocked at that level. It seems to be the same bug that happened just after NPE got released (then why my joke) and looks to be back.

Uzunari.1964:

Uhh,.. Sorry I can’t get it working -_-;

Don’t worry, it seems all the BBCode as listed in https://forum-en.gw2archive.eu/forum/faq/ doesn’t really works here for a long time now. If you need to add images to your post you can simply attach them. To attach more than one, just attach one then hit Preview, the attachment button will be available again for more, hit Preview again until you have attached all the images.

Mizukiaki.8590:

Especially us Mesmers helping and porting players and what not, we get suppressed a lot. As for others trying to help I do not know if they are getting suppressed or not as much as we are. There has to be a fix for this other than logging out and back in.

That reminds me of a funny and annoying situation I was in a while back. I was helping players in a JP with portals and every time someone would thank me I would reply with “np” or just “: )” but at a moment I got suppressed by posting “: )”. Yup, a merely “: )” got me suppressed lol (it would be comical if it was not tragic, or is it the opposite?) A few minutes before that I got suppressed by posting “np” lol

Also, I get constantly suppressed when helping people with daily events. Several chat links in a row seems to trigger suppression, despite they being different links. Usually people asks for events and they I would link different WPs or PoIs but after a few I get suppressed.

I use Content Guide to find and pinpoint events to people, then usually I link events far from when I am. Due suppression, end up by having move at the event location and putting up a Commander or Mentor tag to tag it for people, that takes a while and I can even not arrive in time.

RedZebra.2345:

RedZebra.2345:

shadow.6174:

Firstly, calm down, issues happen. Any change in a big and complex system like this MMO can introduce bugs, even more probable with big patches like the release of new Living Story. And it can happen with any company out there.

Anyway, your issue is possibly related to https://forum-en.gw2archive.eu/forum/support/bugs/Reporting-players-in-pvp-game-crashes that just got fixed it seems.

I know issues happens, you don’t have to tell me. And i was not anger or so, but this thing was reported 5 days ago. (related to the new features in pvp). But reporting gold sellers keeps this game clean, so that’s why i said that. If a new player reported one and had a crash he won’t do it again. So it was for them a big issue not for me, and nice they solved it, even when they have bigger issues now with the sync.

It’s ok, I understand. I apologize for anything. And it was nothing at you, it’s just that people are used to come here demanding for fixes to issues they are already working on or don’t even wait a reasonable time for a response or fix (some issues seem easy but a fix may demand long time and most people don’t realize that). And yup, I can see like an issue like that can cause harm, like it would miss an opportunity for them to know about an abuse player.

But yeah, fortunately it’s fixed now

Chrono.6928:

clarkcd.6532:

Log out and log back in. Fixed it for my wife.

This did work thanks. Any idea what caused it?

I have never played GW1 nor do I have any of HoM stuff but based on what I saw from a dev a while back I’m aware about what could have caused this. Or as someone else said in another thread..

mrstealth.6701:

Seems to pop up whenever there some issue with GW1’s login server. GW2 checks with the GW1 database on login to see what extras you have earned there, and sees a failed attempt to retrieve that data as meaning you don’t have anything earned.

Yup, once there was a huge bug that caused players to unfairly earn HoM points and was exploited by a few. A possible cause, as said by a dev, was a desync between GW1 and GW2 servers and at that time they also explained that GW2 checks with GW1 severs to make sure about HoM stuff. Since people have reported login issues with GW1, I suppose that was what triggered this issue here.

BigWhiteShogun.2591:

Is there any tool to capture logs from your game that I could later send to devs to make it easier for them to find the cause?

You can run the game with the -log parameter, it will generate a log file. Info about how to do that can be found at https://wiki.guildwars2.com/wiki/Command_line_arguments.

RedZebra.2345:

Seriously Anet, common you can do better then that. It was a nice patch you give us, but this? No offense, like i said nice patch, there was a lot in it what people wanted. But this is a no go not for me but for you company.

Firstly, calm down, issues happen. Any change in a big and complex system like this MMO can introduce bugs, even more probable with big patches like the release of new Living Story. And it can happen with any company out there.

Anyway, your issue is possibly related to https://forum-en.gw2archive.eu/forum/support/bugs/Reporting-players-in-pvp-game-crashes that just got fixed it seems.

Mark Katzbach.9084:

Bug Fixes:

• Fixed a crash that occurred when reporting players in PvP.

Yup, I received mine normally but only after I went to a city (DR specifically).

I’m sure the most of people would be happy if their biggest issue was only something like that :P Not disparaging the OP’s issue though (it’s an issue anyway) but I believe such one would be low in their priority as there are several other more serious issues still waiting a fix.

That’s the first time I see a report about a thing like that. Maybe your game got corrupted somehow? You might try to repair it and see if it helps. Instructions about how to do it are at https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client.

Season One is in Story Journal but as Scarlet story if I recall right. And it only points you to a NPC at Lion’s Arch for a recap, not replayable chapters as Season Two and Three though.

Yup, I can confirm that. It just happened to me with my mesmer with greatsword skill #3. I hovered an enemy and triggered the skill but 1 sec later I turned around and then I saw the AoE thing at another place and the skill triggered there instead.

It’s indeed a nice touch and addition and reading this thread made me warmly smile, despite the sad news and subject. It’s great to see a game giving a way for players to pay homage for fallen comrades or beloved ones.

However, I haven’t seen the stuff in game yet then I don’t know how it looks like, but as someone mentioned above it might also be used to other things other than remembering the fallen ones. Why not use it as remembrance of the great moments that guildies had together, like winning things? I think these Monuments fit that category as well

Also, as others mentioned, it bothers me to see it’s “hidden” behind an upgrade wall. Such feature might be available in lower levels at least (maybe 10) instead after a higher upgrade tier. Small guilds will have some more hard time to get this available

Welcome to the club. I have suffering from random black screens for months now. I have been working with support into tracking a cause but no finding so far :S

Kaivarri.1267:

Having done the Whispers arc with my wife, I know what I’m supposed to be doing.

Have you played in a party within someone else’s instance? If so it’s not a bug but an intended “feature” and badly implemented design choice. If you accept progress while doing someone else’s story you are put on the same path as them until the next arc. There have been several “bug reports” about that but the official response is it’s working as intended. Also, given it has been this way since launch, it seems it’s going to be that way for a long more time.

Malediktus.9250:

I deleted my local.dat and it seems to be saving the setting now. So maybe that file was bugged somehow

That’s possible yes. I even have thought about suggesting something like that.

Yup, I noticed it about Trader’s Forum WP, I reported it in-game.

That’s weird, I never saw it happening before. To help troubleshooting it, what’s your screen resolution? Have you changed font scaling in OS settings?

Gaile Gray.6029:

Bug Fixes

• Fixed a bug with the “Defeat the Separatists assaulting the Town of Nageling” event in which only 9 of the 10 required separatists would spawn, preventing successful event completion.

That’s not the first time a thing like that happens. A while back the same happened to Southsun Cove, not to mention the weird text hover Claw Island that keeps visible even if you zoom out all the way lol.

Illconceived Was Na.9781:

shadow.6174:

I haven’t had any issues related to that mail from BLC, although I still wonder why I got it, but it didn’t cause any crash to me. And I can’t tell much about disconnects after latest patch, I have been suffering from black screens crashes for months now :/

The BLC mail is a ‘confirmation’ that you unlocked Out of the Shadows. (The bug is: either it was supposed to say that or it wasn’t supposed to happen via email.) It still has nothing to do with crashing.

If anyone reading this is still crashing after today’s patch, please contact support — they can help you much more quickly than any of us. (Unless it’s an issue affecting everyone, in which case you’d see lots of responses or multiple threads about it.)

ah yes I see. At first when I saw that mail I was like “huh, I didn’t buy anything” and it had no attachment either, then I realized it could have to do with the new story being unlocked. And I just replied to OP, that said that opening such mail caused a crash, not in my case as I said before.

For me I can tell that it’s fixed, it survived 2 or 3 relogs at least so far.

I haven’t had any issues related to that mail from BLC, although I still wonder why I got it, but it didn’t cause any crash to me. And I can’t tell much about disconnects after latest patch, I have been suffering from black screens crashes for months now :/

Ester Sauter.7694:

Doghouse.1562:

shadow.6174:

nottsgman.8206:

Ester Sauter.7694:

We’re aware of the issue and a Fix has been written. No ETA at this time

fixed that for you
also, thanks for letting everyone know

Lol. It got me wondering how a “bug” could be written.

Depending on ANet in-house terminology, Ester could simply mean that an entry has been made on the bug tracking system. Where I used to work, we’d have called that “raising a bug”, not “writing” one – but, different shops sometimes use different terms.

That is it exactly, I ‘write the bug’ and it gets sent over to whoever is going to fix it. I use my leet QA skills to write up the issue in a clear manner so whoever is fixing it knows what the issue actually is and how to reproduce it if needed. At least that is the idea, not all bugs are created equal.

And for real info, the fix for this cleared so you should see it tomorrow. I ran into this issue this weekend and it’s super annoying. I’m happy it got fixed so quickly.

Hehe, I got it. My joke was more like a dev “writing” or “making a bug” like on purpose lol. But glad to hear a fix went live.