Guild Wars 2

It’s not a bug. When you complete a story step with another player, it asks if you wish to accept progress and advance to “name of next story step.” If you want to keep playing with that other player and accept progress, it will move you both to the next step together, even if your character normally wouldn’t follow that storyline. The alternate would be to NEVER allow you to accept progress, which would make playing co-op rather annoying, since you’d have to play each story step once for every player.

Bug Fixes:

• Fixed a server crash in Dry Top.

https://forum-en.gw2archive.eu/forum/support/bugs/I-can-t-buy-unlock-gates-of-maguuma-story-1/4164109

Dunan Atreides.5436:

+1 to everything.

Who was Aerin’s VA? Aerin and Taimi stole the show IMO.

Aerin is voiced by Jon St. John. Taimi is voiced by Debi Derryberry. Glad you enjoyed their performances!

EttinTracker.6504:

Yes, that worked for me, too. I usually have several screens full of orders waiting for me that I salvage for luck.

After I picked up items, a large green star showed up at the right edge of the screen, indicating that the episode was now available. It’s now unlocked in my journal. I still haven’t received any mail about it.

Fantastic. Thanks for updating us that it worked for you as well.

Bug Fixes:

• Fixed a server crash.

Umut.5471:

Gaile Gray.6029:

According to the devs, this situation appears to be arising when a player has a full internal “queue.” To solve this, they recommend that you clear your Trading Post pickup tab and that should (may?) solve the issue.

It takes a lot to fill up the internal queue, so I’m not sure that this will solve the problem for everyone, but would you kindly try the above and let us know if that resolved the issue for you?

Thanks.

Hi Gaile,
Thanks, this has solved my problem. I’m using trading post very heavily for trading items and I had a good amount of ordered&bought items waiting in queue to pick up. When I picked some of them up, I received the unlock dialog of “gates of maguuma”.
I couldn’t have guessed that it was the TP.

Woot!

Ludo.1820:

It Works !!!! Thanks

So glad.

Thanks a bunch for the updates.

SuyinJin.3412:

that worked for me, thanks!

Marvelous! Thanks for letting us know.

Could you folks please try the process mentioned in this thread? I’m not sure that everyone here is having the same issue, but this easy trouble-shooting suggestion may solve the issue for some of you:

https://forum-en.gw2archive.eu/forum/support/bugs/I-can-t-buy-unlock-gates-of-maguuma-story-1/first#post4164109

Thanks!

I just posted in the Bug Forum as follows:

According to the devs, this situation appears to be arising when a player has a full internal “queue.” To solve this, they recommend that you clear your Trading Post pickup tab and that should (may?) solve the issue.

It takes a lot to fill up the internal queue, so I’m not sure that this will solve the problem for everyone, but would you kindly try the above and let us know if that resolved the issue for you?

Thanks.

According to the devs, this situation appears to be arising when a player has a full internal “queue.” To solve this, they recommend that you clear your Trading Post pickup tab and that should (may?) solve the issue.

It takes a lot to fill up the internal queue, so I’m not sure that this will solve the problem for everyone, but would you kindly try the above and let us know if that resolved the issue for you?

Thanks.

Umut, thank you for starting this thread. This forum feels like the right place to have this, but I’ll also add my comments to the other thread in Account Issues.

I will update with more information momentarily.

ashleyeve.6573:

Hi, my partner recently tried to log into the game and the website and there’s no email sent to him. The gw2 web gave him a “unknown authorization” message while the game client just kept spinning.

help?

Has he submitted a ticket? The Support Team would be happy to look into this for him.

This is not an Account Issue. Instead I believe it’s a game bug. Could you kindly post in that forum with your screenshot?

Thanks.

Azzer.8137:

So my friend that got Gw2 some time ago had trouble playing so he ofc got a new pc, however he forgot his password and character name and now he can’t reset his password as he forgot his character name.

He is on my friend list and i can’t see his character name either only his account name (Keith.6035)

And as he forgot his password he can’t join the forums and ask anything himself, So my question is, can you send him an email about his character name or maybe make it so i can see his character name on my friends list?.

Thank you.

I see your friend submitted a ticket, which is the perfect solution for this situation. The team will do their best to help, and normally this isn’t a complicated situation. I should mention it might take a day or two, but we’re shifting some of our people to help out with tickets in this area, and I don’t think it’ll be longer than that.

Thanks for the report Ariadne, unfortunately it looks like we may need more information to work with in order to identify if there is a problem here. Please be on the lookout for it happening again and if you do see it happen again please grab a screenshot for us

Thanks again!

Hey Fantastic,

Unfortunately the crash has damaged most of the crystals that have fallen into Dry Top and their power fades much more rapidly than in the cliffs. Each crystal will grant you 15 seconds to use skills before the crystals power has dissipated.

I’m refreshing this thread to ask if anyone posting here is continuing to have problems getting into the game.

Please let us know if you are not able to log in, after using your Account Name (e-mail address) and your password. (This would be the same credentials used to log into this forum.)

Thanks.

Hi there. I really believe this is more a Technical Support issue than an Account Issue, therefore would you please post in the TS forum, so that an agent with expertise in that field can review your post?

Thank you.

I’m aware of an occasional lag between the gold trade and the receipt of gems. Receipt usually is instant, but it can take several minutes for the gems to arrive. (It can be concerning because the gold goes out and the gems don’t come in right away, so you’re thinking, “Hmmmm…”)

If you can, I recommend waiting 24 hours before submitting a ticket. (You certainly can submit sooner, but 99.999% of issues resolve within an hour, and then an additional .9999% clear up within the 24 hours, leaving just a tiny, tiny percentage that require closer investigation.)

Thanks for your patience!

penelopehannibal.8947:

Gaile Gray.6029:

We need:

• Guild Name (exact spelling)
• When possible, a character or display name of a member of that guild (this is golden for us)
• Guild Tag (Unfortunately, we can’t review tags without the guild name OR a character or display name of a member)

Thank you sincerely for your help!

Thank you – this is very helpful.

Happy to help. Thank you, in return, for helping us keep Tyria a pleasant place to be for all our players!

I am passing along your concern, as it’s one of a few I’ve noted today.

Have you submitted a ticket? If so, may I have the number?

We’re looking into this. I don’t see a ticket with your display name — what’s the number of that ticket?

I think we’ve gotten a little off topic, but I did send kudos to our Marketing Team for using 11:59 PM and 12:01 AM.

Interesting info here: http://www.nist.gov/pml/div688/times.cfm#midnight and http://en.wikipedia.org/wiki/12-hour_clock#Confusion_at_noon_and_midnight.

Since we’ve wrapped up the intention of the thread, I’ll go ahead and close now.

I wonder if the information in this thread will help you (from the Technical Support Forum): https://forum-en.gw2archive.eu/forum/support/tech/Black-Lion-Trading-Post-Loading-Issues/first#post4146823

Thanks guys, we’ll look into it further and once I have some additional information I’ll get back to you all. Hold tight for now and remember, this doesn’t prevent you from going into Dry Top and exploring the new map

LordByron.8369:

During war people is willingly to pay absurd prices for food and medicines.

People gathering stuff to resell are consideered criminals.

This is a game and even if stuff is not needed as food would be, its basically the same thing.

Since the purpose of the game is FUN, people is forced to trade mostof their rewards in order to be able to have fun.

This is where your economy is totally wrong.

Wow…

Hey there!

Thank you for the report, this issue can be resolved by logging out and logging back in.

Greetings all!

A quick reminder to post all bugs you find in the Game Bugs sub-forum, so our QA folks can track the issues and get them entered into the system.

https://forum-en.gw2archive.eu/forum/support/bugs

Thank you!

Locking this thread as this is not an Account Issues topic.

tifftaffy.7136:

I wonder if there’s a way ANet can make an ability in the options menu to disable viewing someone’s guild name (and guild tag)?

Enabling optional visibility of names would involve some pretty intensive technology, and it’s not something into which we’re putting resources at this time. Names — char names, guild names, guild tags — have always been visible in Guild Wars and in Guild Wars 2. We handle several reports a day, and we take them seriously. Submitting a ticket is just great, and I believe it will take you just a minute or two and your doing so will have very positive impact on the game.

We need:

• Guild Name (exact spelling)
• When possible, a character or display name of a member of that guild (this is golden for us)
• Guild Tag (Unfortunately, we can’t review tags without the guild name OR a character or display name of a member)

Thank you sincerely for your help!

Just wanted to bring some visibility to Blu sending out the first wave of invitations. Check your inboxes.

Ic and BG have the scoop here. Naturally, if your friend needs assistance, he can submit a ticket and an agent will help. But I think this is a matter of “remembering” the approved range(s).

william ferren.4516:

Having the same issue. They suggest that I use the serial code on the website, but I am away from home and cannot obtain it.

The team sent you a message on Saturday explaining how your e-mail provider may be blocking our mails. Did you get that? For more info, please check this forum thread: https://forum-en.gw2archive.eu/forum/support/account/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast/first#post3938439

Any of you folks who are not getting our mails might read that post — I think the info will help you, but of course a ticket will, as well.

I think these are not system issues, but individual “burps” that are impacting your ability to register or get into the game. I’d love if it we didn’t need you to do so, but I really don’t want you to wait, only to find that you need individual assistance after all.

So I really think you should submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team really should be able to help you.

LukeAO.5294:

It took like 30 minutes for them to show up in my account I don’t know if this is due to my posting here or reporting it as a bug or if the tp just lagged that badly. First time this has ever happened to me and hopefully the last.

There is sometime a lag period between purchase and fulfillment. The team is working to reduce that time, and we’re grateful for your patience while we get that improvement in place. Oh, and thanks for supporting our game with your gem purchase!

Hmmm…. By all means feel free to submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.

We try to use 11:59 PM instead of Midnight because there is a lot of confusion about whether “Midnight” is the last minute of the old day, or the first minute of the new day. As you can see, the date was late night (11:59 PM or 23:59) Pacific time on 29 June.

You may post in the Tickets for Review thread if you cousin hasn’t heard by the end of today. However, I know the team is a bit behind, so I’d suggest he wait until tomorrow evening and you could then post in the Tickets for Review thread, when there likely would be more info about this situation.

Please have him update his oldest (lowest numbered) ticket and ask that he not submit any more new tickets.

Just to explain further: We cannot fulfill requests to change Display Names upon request unless the Display Name may involve a potential security issue. So “I don’t like that name” or “I misspelled the name” or “I want to get away from former friends” isn’t sufficient reason for the changing of a Display Name.

However, if someone inadvertently used his or her full name as a Display Name — which I sense may be the case here — we’d most likely be able to assist with a change. Please submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.

The team certainly can take a look. Simply submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them.

louboom.6493:

Yes it’s just for newsletters and such that I would like to change my email, Thanks for the help

I just routed a few such requests to our newsletter coordinator, so if you hadn’t yet submitted a ticket, feel free to do so and we’ll get your e-mail changed. (We hope to have a system that allows folks to do it for themselves, but in the meantime, we’re happy to accommodate the request.)

Update: 30 June 2014

700315 – Answered today.
680084 – Should be answered today.
702756 – Should be answered today.
685073 – Final response was sent on 23 June.
596544 – We would be happy to restore the account, but we asked for your permission on June 22. Please update this ticket to agree and the team will take care of this.
694170 – Your friend did not respond to the verification questions, which were sent out on 21 June. If he’s not getting our e-mails, ask him to create a new ticket using this ticket number in the subject line and using a different e-mail provider.

Please note:

• Responses flagged as “Final Response” will not be reviewed again.
• If you still need assistance and your ticket is at least three days (72 hours) old, feel free to post in the Tickets for Review – 3 Days and Older – Part 2 [merged] thread at the top of this forum.
• Please do not submit duplicate tickets for the same situation. Instead, please update your ticket by simply responding to the most recent e-mail with the ticket number in the subject line.
• If you believe your e-mail may have been compromised, submit a new ticket from a new, secure e-mail account. Please be prepared to provide proof of ownership, but we will do our best to help in this situation.

Update: 30 June 2014

700315 – Answered today.
680084 – Should be answered today.
702756 – Should be answered today.
685073 – Final answer was sent on 23 June.
596544 – We would be happy to restore the account, but we asked for your permission on June 22. Please update this ticket to agree and the team will take care of this.
694170 – Your friend did not respond to the verification questions, which were sent out on 21 June. If he’s not getting our e-mails, ask him to create a new ticket using this ticket number in the subject line and using a different e-mail provider.

Thanks to those of you who shared — and confirmed — that the codes are very sensitive and must be entered exactly as displayed. If there are spaces, add spaces. If there are dashes, add dashes.

Sometimes I see gift cards that work when you put in a huge blob of numbers, ignoring spaces or dashes, but it sounds to me from these suggestions that the best way to add gem cards is precisely as shown.

To the OP (Rasputen): Could you please try entering exactly as shown and report your experience? If the card does not work at that point, I’d strongly encourage you to take it back to the store and request a replacement.

I feel these articles are very helpful:

Security: https://help.guildwars2.com/entries/66122673-Guild-Wars-2-Account-Security

Tips on choosing a secure password: https://help.guildwars2.com/entries/70455643-Choosing-a-Unique-Password

Common Phishing E-mails: https://forum-en.gw2archive.eu/forum/support/account/Common-Phishing-E-mails/first#post4064747

HHR LostProphet.4801:

Jansen.4753:

Flipping does not increase any price, in fact, without flippers sell orders could be higher, if you don’t understand this, then you don’t understand how it works, plus with the gold sink it creates its actually helping reduce inflation, which is good for everyone.

Sorry for my spelling

yeah… no. How, in gods name, should people who buying cheap and selling expensive help keeping the prices down? It makes no sense.

When a player adds velocity or liquidity to a market, the result is often lower prices and often prices closer to equilibrium.
Given recent feedback let me try also this in other terms (I’ve tried this before and failed so bare with me).

Supply and Demand curves can also be called Willingness to Pay and Willingness to Sell curves. Essentially they are the shape of what people are willing to pay or how much people are willing to sell for. If everyone is will to pay $5 then the “demand” curve would be a flat horizontal line at $5.
In real markets the curves end up being curves because people have different preferences or costs. I might be willing to pay $100 for a new video game and you may be willing to pay $50 and yet another person $30. When you extrapolate this out you get a smooth curve of what people are willing to pay (it works the same way for the willingness to sell).

Balance (or equilibrium) occurs when those two lines meet, and people are willing to pay the same amount people are willing to sell. This price is decided by the market as a whole. Given the “freeness” of our market in GW2 people can sell for more or less than this price. In a textbook this would never happen because people always want to be in that balanced state. In real life though, especially in video games, people have different preferences outside of that market equation. Time is a major factor of this equation in real life. Imagine you could instantly sell items to a vendor for 1 gold or you could place them on the TP for 1gold 5 silver; some amount of player would be willing to sell straight the the vendor and save the time because their preference for time or convenience makes that a good trade off for them and that’s awesome, people should be allowed to make that trade off if they want. Now let’s say people instead just place everything on the TP for super cheap instead of vendoring because it’s easier. The prices these items are placed at are often placed below that equilibrium price which leaves room for someone to purchase those items and sell them at equilibrium price earning some profit per item. The person who purchases and resells values that trades and so does the individual selling easily, in this case both parties match what they want. Now the market has items placed at the equilibrium price for the standard buyers/sellers that sell at that equilibrium. Those sellers cannot change that equilibrium price and placing items above that price will result in the items not selling. They cannot raise the price, the market has decided the price and other people have decided their willingness to sell.

The first question to ask here is, “Isn’t the profit of the reseller directly equivalent to how much people are willing to trade off money for time or other preferences?”
The answer is yes, and more than that, the potential profit is split between all the different individuals attempting to buy and resell. Since the profit is finite and will become distributed between players, why wouldn’t people begin doing that until everyone only made little to no money? If everyone was the same person they would, but there must be some barrier to entry to that activity, there must be something that stops people from jumping in and distributing some of that profit to themselves. The most common and the most correct (but not complete) is that it takes time and skill, if it did not there would be almost no profit in the activity because the potential would be split between too many different individuals.

(Hello again econ and business people, I’m aware that this is very simple, but I’m attempting to introduce people to the ideas and attempting to explain complex concepts right away turns out poorly)

“Setting the Stage” was added post-release*, so no item rewards were assigned to it. (So players who had gone past that point in their story wouldn’t feel robbed.) So the lack of an item reward is not a big.

• Originally, there were 3 identical versions of the DE meetup in LA (1 for each Order) but they were consolidated into a single step, which is now “Setting the Stage”

Here’s my post explaining how it works:
https://forum-en.gw2archive.eu/forum/support/forum/European-Union-User-Agreement-inaccessible/first#post3467462