Guild Wars 2

Aha, I might have it… Don’t talk to any NPCs unless you’re directed to do so. I think talking to Trahearne is interrupting him, so he’s not playing out all of his lines to reveal the risen (and they’re not appearing.)

Again, are all of the NPCs alive? Did Trahearne play a scene after you killed the grubs?

Once you complete the Rox — The Hatchery achievement, you can return and the war council will no longer be in session unless you talk to the recap NPC.

Thank you for reporting this! We’re working on this now.

We are aware of and working to fix this issue. Thank you for your patience!

I haven’t been able to reproduce this bug so far. Are all of the NPCs alive?

Sometimes I’m told that if you select the graphic for the type of card you are using, the confirm button will then become active. Other than that, it would be good to talk to Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you or at least explain why the purchase is not going through.

Thanks for your support of our game.

Your friend submitted a ticket to ask about this, and that’s good. When you say he has not heard back, he will recieve an automatic response and an agent will get back with him as quickly as possible. But it takes at least a few hours to do so.

There’s really no point in posting at this time; the team will answer him as quickly as possible.

The forums are designed for follow-ups (after three days in the specific thread) and for general questions of an account nature. But we specifically do not encourage a “submit-and-immediately-post” (or have a friend post) culture, because that needlessly takes the time of two people to respond: someone to the forums, someone else to the ticket.

Please allow the team to work out this issue with your friend.

This is not something that can be resolved in a forum post. I encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

It’s a difficult challenge to be able to remove bots and not impact legitimate players. There are times when the one looks very much like the other.

No one is automatically banned. No one is tossed out because of a set of numbers reviewed by some numeric, mechanical bot detection program. Each account that is actioned is actioned because, in a human assessment of the available data, it appears that the account was being used to bot. (And remember, oftentimes a hacked account is turned into a botting account by the RMT that stole it.)

We do review all appeals and we do reinstate accounts, giving the “benefit of the doubt” in some cases and reversing what was clearly a human error in other cases. We are sorry for any false positives that occur, but remain committed to keeping the botter population in check. We hope that those who are inconvenienced will be understanding of that need and will accept our apology for their inconvenience along with our commitment to get them back into the game as quickly as possible.

It’s a bug. We have a fix that’s moving through the testing process now. Sorry for the inconvenience!

As others have already pointed out, it is mentioned in the patchnotes:

https://forum-en.gw2archive.eu/forum/info/news/Game-Update-Notes-March-26-2013/

It is a bug that we will be fixing with our next update.

Hi Stormsworder – Do you currently have any security software enabled? This is usually the cause of the error message.

We made it VERY clear what we changed. And what we listed is the sum total of what was changed. Please see the Update Notes where you will find the full list of changes at the bottom of that post.

You should be able to log in, since your IP will not be in question. If you need help, of course Support will be happy to assist.

At the present time, the authentication systems are in beta. There is no option to set “Ask me every time” for a verification ping. Once your computer has been “white-listed” then you will usually not be asked again. (Sometimes a dynamic IP will prompt a new request, but normally the dynamic IP is in the same range as the IP you originally accepted, so the request is not duplicated.)

It could be that when the authenticator is finalized, you will be able to set an option to request authentication every time you log in.

Okay, we’ve wiggled the cable. Please try again.

If it doesn’t work, please try changing maps again.

Thanks!!

It looks like some of our game servers are having connectivity problems but your guild data is still intact. We’re continuing to investigate the problem.

Edited topic title to be more accurate.

If someone is using a full condition spec and min/maxed for confusion stacking, it’s possible to see the damage you’re seeing. No changes were made today that would affect confusion damage.

We verified several times in the office today after seeing this thread, and didn’t find anything that was abnormal.

Regardless, thank you very much for reporting it. We appreciate the quick action!

Hello,

Can you please try changing maps and then try to access your guild bank again?

Thanks!

We do not offer display names changes upon request. They are only offered if there is a potential problem, such as displaying one’s real name on the forums. (We consider that a privacy issue.)

Allowing players to change their display names carries with it potential risks to the community at large, and it is not something that is currently being worked on. This option may be offered in the future, it’s hard to predict. However, at the present time, we are happy that with today’s build a player may purchase a Name Change Contract through the Gem Store and change a character’s name.

Hi there. Have you checked your Junk and Spam folders? If you have checked those, and find you did not receive the email, then I suggest that you should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Thank you for reporting this; we’re investigating it now.

Hey all! Just wanted to clarify real quick: We haven’t made any changes to confusion. It is currently working as intended. Attacking with several stacks of confusion on you will definitely hurt!

Sorry for any… confusion…

Tarwada.3507:

hello all , im using Gmail and Google has banned my google mail , how can i change my login email ?

You should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

I know that it may be a bit confusing, but you need to actively scroll to the bottom of the document (presumably while reading it) in order for the “Accept” button to become active.

Since the OP deleted his post, I’m going to lock this thread. If any of you would like to continue this topic, please feel free to start up a fresh thread.

Bailey.6892:

Why can I not change my e-mail from their? The link is worthless if we can not manage our account.

Support can help you do that, if you need to.

I’m sorry that I don’t know anything about the sale you refer to. Latest I can see is from December of 2012 and I didn’t notice anything official, but merely reports. But I do know the UA was reviewed by multiple attorneys and is definitely in force.

I suggest you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Oh say, that’s been in there since before Guild Wars launched, back in 2005. I guess I’d call it “standard verbiage” and I know that I’ve asked about it, and it’s a corporate thing, but should not be seen as any sort of mechanism to start monthly fees. The entire company is behind the “There is no monthly fee” concept for GW and GW2, and that is not going to change.

We’re aware of the bug with queuing and are working on a fix.

Inability to queue for WvW is a bug. A fix is in the works currently.

Ratings were not reset.

If you cannot reset yourself (try account.guildwars2.com) then please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

I cannot tell that this bug fix and your situation are in parallel, and I believe we cannot retroactively correct this by giving you items. However, you’re welcome to discuss this with contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

I see the OP found it.

Have you considered using the News and Announcements subforum RSS feed?
https://forum-en.gw2archive.eu/forum/info/news.rss

All update notes and important announcements are posted to this subforum.

You have submitted a ticket to ask about this, and that’s good. There’s really no point in posting at this time; the team will answer you as quickly as possible. The forums are designed for questions or, in some cases, for follow-ups (after three days in the specific thread) and for general questions of an account nature. But we specifically do not encourage a “submit-and-immediately-post” culture.

Your friend has already been responded to by the team and he will be helped once he establishes he is the owner of the account. That does not necessarily require being able to provide a serial code.

I’m very happy that we were able to help you. Thanks for the kind words!

Evermore.7526:

When I was first signing up to GW2 for the Betas, I was unfamiliar with the Display name system, that we would have an account name, and a display name. So I made the mistake of using my full name for my display name.

At first this didn’t bother me too much. But I became more and more uncomfortable with that fact that anyone could add me and know my full name. I know it’s not as bad as using say your email address, but if it is at all possible for me to change this to keep my identity to myself, that would really help me make up for my mistake.

Thanks for your time.

Yes we can help you. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

This issue has been addressed. One of our providers was having problems, but it’s all good now.

WvW has returned! Thank you for your patience!

Glad you found your answer.

Thanks for the report, do other people with the Emissary of the Mad King titles showing display the same as well? Or is it tied to just specifically to this other character (Your screenshot doesn’t display anyone else with Emissary).

Can you also try running a -repair to see if that fixes the display issue?

In case you need to know how to run the -repair:
Create a shortcut for your Gw2.exe
Right Click shortcut
Select Properties
In the “Target” field, add -repair
Click Okay
Double-click the shortcut to run
It will take a bit to go through the dat file and repair any issues with it.

Let me know if you still see the problem after running the repair.

• Fixed various server crashes.