Guild Wars 2

Cod Eye.1632:

John Smith.4610:

GW2 TP is awesome. Not only is it good for our game, it’s good for the industry.

Like to emphasize how the TP is good for the industry? blow your own trumpet by all means but don’t make silly immature statements.

It’s good for the industry because it demonstrates proof of concept. Not only for massively global trading systems, but for increased efficiency as the virtual economy scales.

I have no intention of recommending names be put on the TP. The arguments about names stopping manipulation lacks merit. I have no intention of speaking ill of WoW it was a great game, so let’s end it at that.

There are plenty of other threads discussing liking/not liking SAB already.

Aaaw! I wish that was on video!

As this was not really a question – i will close this.

Coriolanus.1504:

So I finally got my girlfriend to start playing after she tried out the ranger on my account. She really enjoyed how we we’re spending time together doing something I like to do, that’s the reason she decided to buy the game during the sale. I’m at work when she sends me text saying her account had been terminated. Two days of play and her account is gone. She made sure to logout when she stopped playing, she barely knows how to use her skills let alone how to bot. She sent a support ticket and they deleted her account without replying. This is wrong and I demand that this be made right immediately!

We would never delete a support account or a game account without replying.

Please provide the 12-digit Incident or Ticket Number so I can look into this.

Yes, we can help. Simply contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Thanks for posting, both of you!

Glad things got sorted out quickly.

Now, go play some Super Adventure Box.

Your name — which was pretty rude — was censored, so you will need to rename the character. It does not appear that you were suspended. Please try to access the game — you should be able to do so.

A Massive Headache.1879:

Thank you Gaile Gray, I’m thankful this is getting a response, I’ll wait patiently for the verdict.

Thank you. I am resending the email as I do not believe I’ve received an answer.

Update: 1 April 2013

130105-002862 Apologies for the delay. I followed up today to try to get more information.
130319-001510 Ticket was updated today. Please review
130317-000431 Final answer given last month. The account will not be reinstated.
130314-000334 Final answer given last month. The account will not be reinstated.
130222-001178 Final answer given last month. The account will not be reinstated.
Dragonbon.6289 I need a ticket number in order to review this.
foxdat.8927 I need a ticket number in order to review this.

Notes:

• Reviews of issues related to botting, RMT/gold selling, and fraud can take time. Please be patient.
• ONE post per ticket will be accepted. Follow-ups, if necessary, should come from the same person and should allow at least another 48 hours before being posted.
• No petitions, no testimonials.
• Don’t file duplicate tickets — they slow down your resolution. Submit ONE ticket and update it if necessary. Thank you.

If your ticket is at least three days old, and if you still need assistance, please post in the  Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum. Provide your 12-digit incident number in every post.

Update: 1 April 2013

130105-002862 Apologies for the delay. I followed up today to try to get more information.
130319-001510 Ticket was updated today. Please review
130317-000431 Final answer given last month. The account will not be reinstated.
130314-000334 Final answer given last month. The account will not be reinstated.
130222-001178 Final answer given last month. The account will not be reinstated.
Dragonbon.6289 I need a ticket number in order to review this.
foxdat.8927 I need a ticket number in order to review this.

Sounds like a graphics card or power supply issue, or something involved with overheating.

If you continue to have issues, please post in the Tech Support forum, where you’ll be more likely to obtain the assistance you need.

G is not available as a single letter. Sorry!

When the event started, there were at least half a dozen medium-population worlds in both Europe and North America. It stands to reason that as the event winds down, the populations will have shifted. I’m sorry that you may have missed the opportunity, but it was both limited in time and in world availability.

There’s no cutscene for the second orb. If it advanced the objective, it opened another door, but you’ll have to look for it.

You just submitted a ticket. Please allow the team time to review the situation.

Luna — since your friend has submitted a ticket — and did that only today — it’s not necessary or appropriate to post in the forums about this at this point.

If your friend still nedes help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.

Are any of you still having this issue?

Cyrce.6312:

This was the most polite customer support/customer conversation I have ever had the pleasure of reading.
I’m also a fan of Foo-foo

Thanks. You made me smile.

Hey everybody,

I forwarded this up to those responsible for keeping track of the exploits email address. The mailbox full error has been taken care of, so you shouldn’t see the error anymore.

Additionally, despite the error message, we have been receiving the emails. The email address actually forwards to several mailboxes. One of them hadn’t been archived in a while and started spitting out that error.

Thanks for the reports, both to the email address, and the report here about the issue with the email address.

Nynaeve.5890:

An update on this. Apparently the email authorization is triggered by just logging into Guild Wars I. I logged into it a bit ago successfully and within 2 minutes got an email requesting permission from Guild Wars 2. Anyone else having this issue?

Because the games are linked on the back end in many ways, what you’re describing does not surprise me. I hadn’t really thought about it, but sure, it makes sense.

Remember that if your ISP uses a range of IP addresses, you may receive a few authentication requests form your own location. Once they have been approved, the requests should drop to only those outside the normal IP range.

Glad that all is well, and we sure appreciate you posting to let us know!

Welcome back to the game.

Hello, Glorius. Yes that is exactly what you do: support.guildwars2.com, then Ask a question, and then “General billing question” to start the ticket.

Best of luck — I feel sure they will be able to help you!

If you have not had a response, did you check your spam and junk filters? If you want to post your ticket number I can take a look.

Hey guys, for anyone whose still having this problem I would try repairing the client. Aside from this you’ll also want to ensure all video card drivers are updated. Another thing you’ll want to check is to make sure to run the client as Admin when you launch it.

And just for good measure, if you’ve got a lot of background applications enabled, specifically security software, this can conflict with the Black Lion Trading Post as well and I might even suggest running Msconfig to rule these applications out.

I understand that you’re discouraged, and I don’t know what the issue is, but I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Or maybe this is resolved? I see the first three post are deleted…

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Do be sure your mailbox is empty, that might help. But I think you’ll need to submit a ticket on this.

Agents are helping you at this time.

If you find you still need help tomorrow — which would be three days after you initiated the contact — feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.

Victory.2879:

DevonCarver.5370:

I can’t make any promises, because nothing is set in stone yet, but that is something I would like to address, yes.

Seven months of people pointing out the sheer impossibility of obtaining any of the wvw titles in any reasonable timespan and it’s finally reached the stage of ’it’s something I’d like to address’.

I can’t speak to what has or has not been done in the past, but I have just started to improve WvW and I hope you can all provide me the benefit of the doubt. For at least one build, then you can return to the gnashing of teeth as usual.

You do not come to the Account Issues forum to debate forum moderation issues. You have engaged in discussion with the appropriate parties, and that is where — and only where — this discussion belongs.

Whoa, you said a whole lot more than that.

The comments that prompted your 3-day suspension were not related to your argument with another player. They were of a sexual nature, several in number, and truly offensive. The suspension will not be lifted. Please use better judgment in the future.

Ok, so it sounds like everything is ok, and that it was fixed in short order.

Thanks for letting us know, and welcome back to the game!

I am so sorry you’re having difficulty! I’ve forwarded this thread to folks who work closely with log-in issues. Have you contacted Support by filing a ticket through the “Ask a Question” tab on that linked page? I really believe the team will be able to assist you.

For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

The only way to check an issue is to post it, after three days, in the Tickets for Review thread in this forum. You will need to supply his 12-digit support ticket number.

I encourage you both to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you. (I think the new account requires a new email address, but I could be mistaken.)

For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

As far as I’m aware, the offer is only for medium population worlds, and when the worlds are full, the worlds are full. I am sorry, but there’s no way that we could move anyone to a specific world upon request. If we did that, we’d be asked to do that for tens of thousands of players!

I do understand your situation and I am sorry that it worked out this way. I’ll say again, though, that I’m happy that players can earn the gems for a transfer in the game, and not be required to spend money to buy the transfer. Guild members are often more than willing to chip in a few gems each to help their guildie with a transfer, and perhaps your guild will do the same.

First, I don’t know of anything officially released as a loot table. You might find some good info on the subject on the Guild Wars 2 Wiki, though.

Secondly, it really IS random. Personal story: I hunted the Miniature Polar Bear for years. Daily, many, many runs a day. I’m sure my runs are in the hundreds if not thousands. I never have gotten the MBB, but a player told me she tried only about 10 times and got the bear.

Randomness is the rule, but yes, it can be very frustrating if it seems to exclude you!

So sorry. If it wasn’t April Fool’s Day in your location, I assure you it was elsewhere.

Hope you enjoyed the “musical interlude” and the amazing content. “Graphics too awesome for one game” is what I say.

As you probably are aware, petitions are expressly against the forum Code of Conduct. If you wish to provide feedback or suggestions about keeping SAB open, you can post in this thread.

No, Josh wasn’t wearing the Rytlock costume. A member of the Cinematics Team was wearing the costume. That team (and other folks like Audio Team) worked really hard on that commercial and I think it really shows. The Super Adventure Box release was a team effort.

The Rytlock costume is the same one that we’ve used for several past conventions (gamescom, PAX). It was custom-made.

Thanks again for the info everyone. I agree that the biggest problem is probably that barrels can be broken by anyone and not just guilds on the mission. This is quite likely to change. I’ll also look into his respawn timer, etc.

I’m sorry to hear that your guild is having trouble with this particular bounty. After several reports of a possible bug, I’ve been looking into this target tonight and I have not found any bugs or instances where he was missing. This includes Aurora Glade, which I visited a few minutes ago. I found Sotzz nearby a centaur tent in the Northfields.

Thanks for the info and the feedback though. Ideally each bounty target should present a unique challenge, but no particular target should be extremely difficult in relation to the others. I’ll take a closer look at the success rates for this one; it sounds like it might need some tweaking.

Hm. I always just click on his face.

Nope. There is not. Maybe next time.

I remember the good ol’ days… those 3 hours between when we launched, and when every single secret was laid out and demonstrated for the world.