The key to understanding the understanding issue is in their recent blog on the Living Story. What they have given us so far are ‘teasers’, not actual content. There is also a reference to developers rolling off other projects now available to expand upon the story. The monthly events had to happen as they are a key value proposition for Anet. So, absent the ability to provide actual content, they occurred as ‘teasers’. I would expect the content to be fleshed out more properly over time and this should make the story more understandable. TLDR: You haven’t been able to get it because there has been nothing to get.
Correct.
So a vague and convoluted answer is the correct way to think about a vague and convoluted piece of content?
Basically the devs were busy so they only had enough time to make 2 weeks of content and stretched it out into two months. Now that they’re done fixing minion AI and solving world hunger (pfffffft) we’ll return to our regularly scheduled hitting things til they die.
What we’ve released so far is teaser content. Our next release, Flame & Frost: The Razing, is where the story and characters ramp up.
Is it possible to claim an unused Guild name? I have been trying to create a guild with the name “Omega Squad” and i have never seen a guild with that name on the server (desolation) so my question is. After a time if a guild becomes inactive or dead, can the name come up again for people like me to claim it?
I think it’s important to point out that there is only one (1) Omega Squad guild in the entire game, across all servers. The fact that you have never seen it on your server doesn’t mean that it’s inactive at all; it could be active on any— or every— other server. That way, the same guild can have members on multiple servers.
Thank you Roy. That’s a comment I meant to include, and you’re absolutely right. Acronyms/handles can be shared — there may be several WIN guilds — but the actual guild name is unique.
I did the same thing, but I didn’t registered the key yet, because he will registered. My concern is the key becoming invalid. Do I need to registered in a limit time or not?
The code will not become invalid if it is not registered within a certain timeframe. A serial code is a serial code — it will not expire. As long as it was acquired from a legitimate source it’ll be good to go when it is registered.
@ solo-queue: Yes, solo-queue is something we think is important and it’s towards the top of our list! We have different proposals on how to handle this issue. It’s important to let new players and solo players feel like they can learn the game at their pace, against evenly matched teams. And there are also some players who just don’t have time/ (or the desire) to find a team and play with a team. We recognize that.
IGN: Chaplan
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
Account is unsuspended, with our apologies. For a first-time name issue, we generally censor the name (to require renaming) but do not suspend the account. This was the part that was “human error” and it has been rectified now. When your husband logs in, he will be required to rename the one character, but there will be no penalty in doing so.
A work around, load up GW2 launcher, hit “forget password.”
Then do the password reset email stuff. It changes your password (Thus solving the requirement of having to do so), and works. I literally just did that after the change password page wasn’t loading.
Good suggestion that I think will help a lot of players.
I am sorry, but that is what I believed would happen because it’s extremely difficult (if not impossible) to track all the details that would be required to verify the incident.
The name contained a word for defecation. It’s a casual word, and certainly most of us don’t find it offensive. However, because we reach such a broad player base — around the world, multiple age groups, races, cultures, and genders — and because players cannot censor/block the visibility of a Display Name, we do censor names that contain that word.
The error was in suspending the account, and that will be addressed immediately.
One thing ANet should do though to accommodate solo q’ers is the match-making system should form your team first so that you can get people on TS, organize your team composition and roles, talk strategy, make sure people aren’t afk, etc. before you actually submit the team into the queue.
That’s actually a great point. That whole process is something we want to streamline/make better. Getting into tourneys, seeing your progress in them, etc.
It’s down the road, but it’s part of the plan.
IGN: Chaplan
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
The key to understanding the understanding issue is in their recent blog on the Living Story. What they have given us so far are ‘teasers’, not actual content. There is also a reference to developers rolling off other projects now available to expand upon the story. The monthly events had to happen as they are a key value proposition for Anet. So, absent the ability to provide actual content, they occurred as ‘teasers’. I would expect the content to be fleshed out more properly over time and this should make the story more understandable. TLDR: You haven’t been able to get it because there has been nothing to get.
Go to the Contact Screen [Y], click the drop-down next to your name, and choose “Invisible.” That would seem to address your desires for playing privately.
Guild Wars 2 is a global game. We have no plans to lock out any content based around one time zone’s primetime at the detriment to the other time zones. If your world is having trouble holding ground outside of your primetime, you will need to increase player presence during those hours to defend your ground.
We will have much more info on World Ranks very soon! In the mean time:
1. Everyone that helped with the kill will get full credit for the kill.
2. NPC’s are not worth World Experience
3. I can’t give all the goods away just yet!
4. Yes.
Dailies reset at 0:00 UTC. Daylight Savings Time went into effect in the US this weekend. If you’re in Daylight Time, dailies will reset an hour later for you until we move back into Standard Time in the fall. If you’re outside of the US, daylight savings time takes effect at a later date, but will have the same effect on you unless your locality does not change times during the spring and summer.
The problem is is that no one that was in the guild played. The one guy that was in the guild that was active was a GM from another guild and had a specific rank of his own, “Ambassador”. Very few privileges and the like. But I made a new guild, Merely Myth [MM]. So I am going to build that one up. I just hate losing those upgrades that I had, as well as the 2k influence that was ready to spend.
I think you came up with a good solution. Best of luck with the new guild!
Today is my brother’s birthday and I’ve bought an account for him and it looks it’s not working, it’s probably my fault but still…
Here’s my situation:
I, of course, own my own account, today it’s my younger brother’s birthday so I bought him an account, but I used my own email address to register his account as well!
what I’ve got:
*my own GW2 copy, bought by a shop
*my own serial code
*his serial code, sent on my email (which is sadly the same I used for my account)
*his unique user name
*his unique password
*his order number
Just so you know, I did this because we don’t live in the same country anymore (I live in the UK and he’s in Italy) and I wanted to make him a surprise.
What should i do?
The email to which the receipt is sent is not required to be the email address that becomes the log-in (Account ID) name. And indeed, you could not have two accounts with the same Account ID.
So I believe you can simply cut and paste the information he needs, send it to him, and he moves through the registration process. I am intrigued that you have a password, though. That almost sounds as if you registered the account. And perhaps you used a different email address for the store-purchased copy and that would explain how you were able to do that.
If that is the case, the Support Team may be able to help you. So I suggest you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket. (You’ll need to establish that you won both accounts, so be prepared to provide account-related information for both, please.)
hello, I just bought GW2 and I am very exited with game just 1 question: my friend also is willing to buy GW2 but he is new to MMORPG genre so he afraid he may dislike the game, is there a posible to get free trial like for 3 days or week? I heard a friend who already have GW2 can sent invitation with free trial but I can’t find it (I can be wrong).
plz answer, thank you
So sorry, but we do not have a trial going on. There may be one in the future, but I honestly don’t know when that might be. Tell him “3 million plus people can’t be wrong.”
First, we’d need to define “inactive” and “dead.” I believe that if the guild were to be totally disbanded, the name may become available for use by another guild. I am not sure about that, but such is my assumption. However, please keep in mind that general member inactivity would not result in automatic availability of the guild name because we do not have a policy that prompts us to disband a guild simply because the members become inactive.
I hear from people all the time who step away from Guild Wars (or even Guild Wars 2) and come back some months later. For that reason, we do not have a process for doing any sort of system purge that removes characters and/or guilds.
I also listened to it but…
But I cringed in pain, when Karl said that, when you place your thumber turret you could still defend yourself with your toolbelt skill. I think he got some stuff confused there.
Sorry if I misspoke, I was more referring to the overcharge ability that blows enemies back, the next time the turret fires.
More than a week ago I decided to download GW2 on my new laptop. When i tried to log in, i got the following message:
‘Your Guild Wars 2 account has been suspended for an account issue. Please contact support for information.’
The Error Code: 45:6:3:2114
I’ve been playing GW2 for a little while after the release, than i stopped because my laptop couldn’t handle it anymore (it was old). After i bought a new one i wanted to play again but my account got suspended. The reason for this is uknown to me.
I’ve tried to contact the customer support by email but I didn’t receive any answer back up untill now and it has been more than 72 hours after i’ve send the email.
I hope someone can help me with my problem.
Thanks in advance.
Support always will acknowledge receipt of a inquiry or report, even if at first it’s an auto-response that tells you the ticket is being sent over to a specific agent for response.
If you did not receive an answer, then Support never received your inquiry or the answer came to you and was filtered into Spam or Junk. Please check your email carefully, and if you have not received a response, contact Support by filing a ticket through the “Ask a Question” tab on that linked page. If you are unable to do that, you can try contacting them by emailing support@guildwars2.com.
We have a few issues with password resets, and you’ll see in this thread. We are going to address those as quickly as we can. In the meantime, you may wish to contact Support by filing a ticket through the “Ask a Question” tab on that linked page because they will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
character is stuck in terrain in straights of devastation close to lyssa temple. because of the stupid statues that cause you to be in combat 100% of the time in the area I can not port, can not move, no mobs will kill me. Is my only choice to get unstuck is to create a support ticket and wait 3-7 days before being able to play my toon?
I am sorry that you’re having this problem. Can you not simply log out?
Just to be clear, you would not wait “3-7 days” for a response. You’d probably wait a few hours, maybe 1/2 day. At this point, if logging out doesn’t work, I suggest that you go ahead and contact Support by filing a ticket through the “Ask a Question” tab on that linked page.
I am sorry that I do not know what took place here. I am concerned that your account, or the account of a guild member, may have been compromised.
I think you should submit a ticket to discuss this with the team. So please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
Another option is to guest to the Jade Quarry server. You won’t be able to do WvW, or receive guild benefits from Jade Quarry, but at least you’d be able to play with your friend…
As suggested above, if you clear your account of all characters, you may transfer for free. Otherwise, I’m afraid you’ll need to wait for the 7-day “cool down” period to expire and then pay for another transfer. Alternately, you could ask your friend to transfer to your world.
If you should need help in the future, the team has other means to verify your ownership of the account. Did you happen to check your Junk and Spam folders, in case the code email was misidentified? If you desire to have the email sent to you again, I suggest that you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They may be able to assist you with this request.
Can you post the full error code you’re receiving when you DC? The numerical error code helps us determine what caused the DC, and we can’t really do anything else without it.
I heard from our item designer that we are working on a potential fix for this issue, and that it should go in our next big content update. Thank you for your patience, everyone!
To clarify, by “next” you mean March’s, right?
That is what we’re aiming for. I’ll update if that changes.
The website is actually redirecting you based on your browser language, not geolocation.
If you add English to your browser languages in the browser’s settings, it won’t auto-redirect you to the Spanish site. This has been tested as working on Chrome, but not Firefox.
I heard from our item designer that we are working on a potential fix for this issue, and that it should go in our next big content update. Thank you for your patience, everyone!
I looked into this and have updated character select to work with PvP equipment and town clothes. Whether it goes into this month’s patch is questionable.
Surprised how I am always hearing you get things done.
They should double your salary, cus I don’t know what anyone else does.
I just happen to ninja the easy fixes and steal all the credit.
One important thing to keep in mind is that this change ensures that all characters within visibility range will be reported to your client. So, even if you choose to turn the WvW character settings down to their lowest (i.e. nameplates only on most characters) while you still won’t see models for every character you will at least see nameplates. In the end it was important to us that no matter what your settings all the players in range will be visible in one way or another.
One of our goals with this patch was to turn off culling without degrading performance. We have attempted to have the default settings mimic the current performance environment as closely as possible, with options to go up or down depending on your machine specs. I strongly encourage everyone to play with the settings a bit to find out what is the right fit for you.
But I made a new guild, Merely Myth [MM]. So I am going to build that one up. I just hate losing those upgrades that I had, as well as the 2k influence that was ready to spend.