Guild Wars 2

Here are the updated world ratings as of the matchup ending on 2/22:

MarcusKilgannon.5048:

Evan, any update on Ele’s having death breakdown after using mist form? That still removes everything that happened prior to using the mist form downed ability.

That’s lame. I can look at that too.

It’s too late for the next patch, but I can fix it in the following.

If I recall correctly, HoTW and CoE don’t send invites when you beat them, you get them after you have done Arah story mode. It’s been a while since I built that mailing system though, but I recall that the 80 dungeons don’t send out explorable invitations until you beat Arah story.

Perfect, since the question is answered, we proceed to close the thread.

It is true that letting each player have a stack is unlikely to be the solution, however we do intend to solve this problem.

Actually this is not true and is something we are actively looking at. We have a number of solutions that we are talking about and when we are able to figure out which one will have the least impact on balance, performance, and testing we will put that solution in place as soon as possible.

Jon

Hello everyone.

Shademehr, we are glad to hear this. Do not worry about that ticket you already issued although you can always update it through your customer support account and ask for it to be closed. We also close the thread now.

Hello everyone.

Thanks for your contributions up to this point. Armalla, we are sorry to hear this but you can also follow some of the suggestions made here.

In any case, we proceed to close the thread.

Hello everyone.

Thanks for letting us know and glad you finally got your answers. Now you know for the next time that you encounter the same apparent mistake.

Hello everyone.

There is already a thread opened about this audio issue, here, so you can also post your feedback there. We proceed to close this one in order to avoid duplicates (maybe you also want to show the thread to the lady, to see if she reconsiders her action).

Hello Direngrey.

While we appreciate the time you took to write your feedback and impression, there are already some threads going on in this subforum about players being kicked in different moments of the dungeons, last boss included. Therefore we proceed to close this one in order to avoid duplicates.

Thanks for your understanding.

Hello everyone.

We have already a thread for the temple of Grenth here so I would ask you to keep on posting there in order to avoid duplicates.

Thanks!

Hello everyone.

Thanks for all your answers up to this point. Since this is not longer a bug report, we proceed to close it. Remember that we have a Dungeons subforum for this kind of questions where you can also open threads.

Hello everyone.

Since the issue seems resolved, we proceed to close the thread.
Thanks for your answer, Leira.

Hello everyone.

TKO, what Peregryns said. Also, a great deal of times the items are just waiting for you to clean a little bit your inbox. Try to delete some message till you have two or three left and see that those items arrive. If they do not so in the next few hours, contact our Customer Support team.

Thanks!

Glad to know, Jinnixi.
Closing the thread now. Enjoy your adventures in Tyria!

Hello Sages.

Thanks for letting us know. Glad that you are currently playing in Tyria without any major problem. We proceed to close the thread now.

Hello DJRiful.

Since you found this out and this does not remain a bug or a glitch any more, we proceed to close the thread. Please open a new thread should you need advice and/or help for other technical stuff.

This thread is closed. Please take a look at the WvW sub-forum rules reminder for further information.

Thank you.

Hello everybody,
as the topic is solved this thread can now be locked.

Hello,
there is a sticky dedicated to this issue. Please feel free to join the conversation here: https://forum-en.gw2archive.eu/forum/support/bugs/Issues-with-the-Guild-System-Post-here/page/4#post1295483
Have a nice day!

https://forum-en.gw2archive.eu/forum/support/bugs/System-Date-Affects-Daily-Achievements-Merged/1326253

I am not exactly sure what’s happening but I encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

We cannot offer individual assistance via the forums, for obvious, security reasons. Thanks for understanding.

I believe that you should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you.

Thanks for posting, nergoza. I am positive that you helped other players by sharing your thoughts!

The way to contact Support is by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you or answer your questions about the promotional pricing.

In addition, there’s messaging about the display issue. Please note the times mentioned as they apply to recent purchases:

The Order Summary is slow to update when changes are made. The promo price will appear on the “Order Summary” once you enter all of your credit card or PayPal information in the fields provided.

Promo Sale offer applies only to Digital Edition and Digital Deluxe Edition purchased through buy.guildwars2.com from 10am PST 22nd February 2013 to 12pm PST (9pm CET) 25th February 2013.

If you can update your ticket (the one in which the team helped you recover your account) they can look into the transfer question. I do believe they will be able to help you.

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

As I just wrote in another thread, You should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you using other means to establish that you are the owner of the account. Naturally, this is important from a security standpoint, so you will be asked to provide different information, as explained in this post.

PayPal is the only purchasing option for many players; we are not planning to drop it. Instead, we will be happy to work with anyone who is having problems with any purchasing system, including PayPal or Credit Cards.

LastDarkness, if you have not had a response, please update with your 12-digit ticket number. If you have been helped, could you please let me know? Thanks.

You should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you using other means to establish that you are the owner of the account. Naturally, this is important from a security standpoint, so you will be asked to provide different information, as explained in this post.

Look BEHIND You.9820:

Thanks for replying. I even cleared it with my CC company to be sure, this morning they didnt even see an attempt to charge when I tried. I have a ticket opened since yesterday but awaiting a reply

According to emails today, we’re pretty much caught up on queues, so I believe that you have already heard from the team. Could you update if you have not (including your 12-digit support ticket number)?

Glad this is all resolved and you’re in the know on your accomplishments. Thanks for the tip, Michael.

We are not able to change a Display Name upon request. If there is an urgent need to make a change — for example someone uses his email by accident — then Support can help. But as a rule, that is not something that is intended to be changed.

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. The turnaround on tickets is normally under 1 day, and sometimes an issue is resolved in a matter of a few hours.

First, your English is just fine!

Secondly, yes, that is a known issue and we’re sorry! Here’s the official messaging on this issue (and the goods news that you WILL get the sale price):

The Order Summary is slow to update when changes are made. The promo price will appear on the “Order Summary” once you enter all of your credit card or PayPal information in the fields provided.

Promo Sale offer applies only to Digital Edition and Digital Deluxe Edition purchased through buy.guildwars2.com from 7pm CET (10am PST), 22nd February 2013 to 9pm CET (12pm PST), 25th February 2013.

If your friend continues to have difficulty, please ask him to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist him.

Play story mode of the dungeons. They tell the story of Destiny’s Edge.

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

For tips on what information to provide in a ticket, please read this post.

If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.

Not likely this is a TP issue so I edited your thread topic. I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to look into this for you.

Mcrobrewer.8713:

Xiphos.9613:

I did just finished all of that actually. NO keyloggers. But will I get restored? I need this restoration, or I basically lose like five months progress.

Xiphos…. I just recently last Friday had my account hacked…. Don’t know how they did it but they did.

I was able to get my account back yesterday fully restored with all items back.

Just file a ticket with support and explain the problem…. it will get fixed.

As you can see, Xipohos, the team is able to help hacked players quite often. Please submit a ticket to Support by filing a ticket through the “Ask a Question” tab on that linked page and they will do what they can for you!

Selling, trading, or even giving away an account to someone else is not permitted. If it is detected, yes, the account is subject to closure. The reason I say that is not to be scary, but to make it clear that if you invested time in building the account — characters, items, etc. — they may go away at any time because only the original buyer of the account (buyer from a legitimate source, of course) is ever the owner of the account.

You should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you and answer your questions about the authentication system.

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Items cannot “overwrite” one another, so something else is at play here. The team will be able to assist you.

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

Qnopsik El Qox.1269:

If you have a ticket number than wait for the support… you will gain nothing here on forum

While rather directly put, that is true. These individual issues must be resolved privately through Support. Thank you for submitting a ticket.

I sure understand how disappointed you must be. It is precisely for this reason that the Trading Post was developed. The fees are small — consider it “transaction insurance” if you will — and for items of this magnitude, isn’t it worth being sure you’ll have a successful and pleasant transaction.

I am sorry you were scammed, and I strongly encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Please report this player, so he/she can be stopped from harming other players. We cannot and will not get involved in these incidents in the sense of retrieving the items, but we will take action to protect the community and mete out the sort of outcome that a cheater so richly deserves.

Again, I’m sorry that someone did that, and please use the TP in the future.

Ludacrits.3857:

After making a “few” gem purchases today, I was then told I need to provide verification before I can make a purchase. Both of my purchase methods have been blocked. You really leave no way to provide this information except for a ticket, which I have started but of course, no response. This is really irritating. I understand why, to make sure someone isn’t making unathorized purchases but you really should have a better way for someone to provide this information so they can quickly do it and be on their way. Can someone plz look into my ticket. Thanks.

I bet you have been answered, but if you want to provide the ticket number I’ll review as soon as I am able to do so.

Try logging in directly through “My stuff” on https://en.support.guildwars2.com/. I think that will get you in. Alternately you could email a new contact to support@guildwars2.com, but I’d suggest the first option first.

Guys, we have a display issue that is causing some concerns with a promotion going on right now. That’s not to say this will address every issue in this thread, but for those trying to buy the game, please read on.

Here’s the official wording that players should be able to get if they use “Ask a Question” about this:

The Order Summary is slow to update when there are changes made. The promo price will appear on the “Order Summary” once you enter all of your credit card or PayPal information in the fields provided.

Promo Sale offer applies only to Digital Edition and Digital Deluxe Edition purchased through buy.guildwars2.com from 7pm CET (10am PST), 22nd February 2013 to 9pm CET (12pm PST), 25th February 2013.

So I think you’ll find that you do get the promotional price. But of course, I’d suggest you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you with any individual issues you’re having, and the turn-around time is pretty quick these days.