Guild Wars 2

Dizzie has already posted in the 3-Day Sticky using his/her son’s account.

Please edit the post to remove all the personal information. It is quite dangerous to post personal information in a public forum.

Ohh! Excellent suggestion!

Try logging into the game again. Although, sometimes a 72-hour ‘suspension’ message appears for an inappropriate character name, it often is replaced with the option to log-in and rename the selected character. After doing so, game-play can resume. If you find this option has not been presented within a few hours, you can contact CS and discuss the issue with them. Good luck.

Lilium.4270:

Hi!

Im just wondering if its possible to get a refund on laurels and gold spent buying ascended recipes? Well, here’s the deal. I bought 4 dire recipes(boots, shoulders, pants and chest) and im not sure I really want dire stats on my necromancer after looking at some calculations.

I know its probably not possible to undo the purchase but maybe just maybe you could roll back my necromancer so i can unlearn those particular recipes and spend the laurels on ascended gear with rabid stats instead? I know its a long shot but it never hurts to ask, right?

ascended recipes with rabid stats, not gear per se.

Account Restorations (rollbacks) are only given for qualifying compromised accounts. So, I am afraid a change of heart after a purchase would not qualify. =(

’Account Restoration Tool Quick Facts:

The account will be reverted to its exact condition in the account snapshot. Characters, inventory, achievements, and wealth will reflect their state on the date and time of the restore point.
Individual characters or items cannot be restored; the ART operates on the account as a whole.
Account restoration does not affect any serial codes that were applied to an account. You would use the same serial code to verify your account ownership in the future.
Account restoration is only for an account that was compromised by an unauthorized person. We do not restore accounts impacted by scamming, erroneous gem purchases, accidental deletions, etc.
Shared accounts are ineligible for restoration.
Accounts involved in the use of a third-party program are ineligible for restoration.
Restorations do not impact guild banks.’

From the Knowledge Base – https://guildwars2.zendesk.com/entries/27658708-Restoring-Your-Account-After-a-Compromise

Since this seems to be an account issue, rather than a game-wide issue, your best option may be to contact Customer Support. Top of Page – Support – Submit a Request.

Good luck. =)

Oh, and you are sure these particular tools aren’t in an invisible bag/box? That may impact their ability to be upgraded.

https://forum-en.gw2archive.eu/forum/support/bugs/at-the-heat-of-battle-I-can-not-attack/first#post3316966

https://forum-en.gw2archive.eu/forum/support/bugs/Pick-up-item-glitch/first#post3331555

There are a few more threads around, but these are a couple of the longer ones relating to this issue.

I must say I’m confused. If you didn’t want to listen to the advice from the forum-goers, why bother making the thread to ask for help/advice?

If the search function worked, we could bring up the Dev post that directly addresses this issue. Sadly, search seldom works here. =(

Sadly, depositing gold in the guild bank is no guarantee to keep from being banned, either. I can attest to that.

Whatever method you choose, if the false-positive comes up, CS will most likely put everything to rights, eventually.

I’m not sure writing a message does much good. If it did, wouldn’t gold-sellers just write a fake message with each gold delivery stating ‘Here is the gold I borrowed. Now I’m paying it back.’….or something like that?

Food for thought.

Make sure the items in question are not in an invisible bag/box?

TGVgamer.8529:

So i forgot my password and i threw the CD Key away after i used it cues i didn’t know i needed it who would expect such a abnormal password retrieval method im still able to log in tanks to Crome password remember system that stays with the account you log in to Crome but that doesn’t change the fear that i will loose the account to my bad memory right now im trying to find the password with the password change tab and change the password but i really want a solution in case i fail to find it can anybody help me i know most of my past game play on the first Guild Wars and some of my game play of this one i even remember playing on the Beta with a Character that i remade and i can still log in to the game so i can find more info on my account there.

please help me if you can a little info is enough to help me.

Your password is saved in your browser, so you can use your browser’s ‘tools’ to retrieve it. =)

CS would help you even without a Serial Code, anyway. Good luck.

Quilon.3017:

Is there a recruit a friend program with Guild Wars 2?

Not at this time. There are, however, occasionally trial weekends or weeks. =)

If you have no problem spending money on this game, you could certainly spend it on a server transfer. Barring that, you can guest to a higher-populated server for most of your gaming needs. =)

I have to say I agree^.

sadatoni.6524:

Yes. It says it’s charging (whatever the text is), but it only did one, and I still have a near full stack of uncharged quartz.

You can only create one Charged Quartz per day per account.

A fortnight is 2 weeks. For me, it was self-explanatory.

https://guildwars2.zendesk.com/entries/30901687-Taxes

You can also submit a CS ticket from there, as well, if you still feel the need to.

Ohhh! That is new! Exciting!

VOLKON.1290:

Karma consumables made perfect sense when introduced for the let you share karma with other characters when it was character bound. I’m sure at some point they’ll take a look at it, but it’s really not hurting anything leaving it the way it is.

One possible idea for the future would be to, instead of removing them, use them as ingredients in future recipes. For example, when creating furniture for a guild hall or housing area it would be nice to build the place up with a lot of good karma, you know?

Wrong thread? Bummer…. =P

I must say, I am curious about this infamous haiku!

I think it happens with Charr a lot, as well. At least it does with mine.

Happy to hear it all worked out. Welcome him to Tyria for all of us! =)

Lol. Such are the cases of playing ‘telephone’.

I’m not sure the Suggestion sub-forum is the best place to put the sticky. I’ve never been there, but from what I hear, it’s considered a graveyard that few people visit. Perhaps, the sticky should be placed somewhere with more traffic…..say, like General Discussion?

You will need to contact Customer Support. Top of Page – Support – Submit a Request.

Sunryse.7530:

Spam didn’t have anything, he is filing a ticket right now.

He said he wasn’t able to file a ticket because he doesn’t have an account.

https://guildwars2.zendesk.com/home

If your friend goes here, he will not need an account to contact CS.

There are many things to be appreciative for in GW2. Thank you, ArenaNet for all your passion and hard work.

Glad I could help. =)

Don’t worry, happens to everyone.

I am confused. You say you had 250 of Dragonite, Bloodstone, and Empyreal in collections, plus another (2 stacks, each stack being 250, as stacks can not be any higher in the bank) 500 of each in the bank….for a total of 750 of each. And you refined them for a total of 7 refined items. What is the problem exactly?

Yes. I think many interfaces/maps started having problems loading about the time of PvE culling removal? Maybe a bit later. I wish it would get fixed.

Ok…just sometimes stuff doesn’t count in PvP areas. Good luck.

For what it’s worth, I didn’t have any problem with recycling today.

I don’t know. It seems the OP is asking for just what he is complaining about.

Let’s say all the old conflicts are resolved. What to fight then? New enemies just created for something else to fight. We fight them, and they are gone. Replaced by others. Isn’t that what he says the LS does now?

I am confused.

Make sure you are in PvE area. Sometimes, that is the problem.

Looks like there is a summary by Devon there to me, and has been for a month. Maybe I misunderstand what you are asking for, though.

It’s fixed, as per the most recent patch notes. =)

‘Resolved an issue that caused the Endless Toymaker’s Tonic to only turn players into festive dolyaks.’

Here are a few I’ve found:

http://www.arena.net/

https://guildwars2.zendesk.com/entries/27698053-Optimization-Performance (when clicking the link to ‘submit a request to our support team’ it sends you to a page asking you to ‘log into your support account’.

https://guildwars2.zendesk.com/entries/27698133-Connectivity

https://guildwars2.zendesk.com/entries/28147596-Hacked-Compromised-Accounts (same as Optimization – ‘log into support account’

https://guildwars2.zendesk.com/entries/27697853-Strategy-Guide (link to buy is broken…first link for support asks you to ‘log into support account’)

https://guildwars2.zendesk.com/entries/27697743-Refunds (two of the three links take you to ‘log into support account’)

https://guildwars2.zendesk.com/entries/27658908-Game-Versions-and-Digital-Items (inaccurate information and spelling typos)

This is all I have found so far….hope this helps her. =)

Here are some stickies that could use some updating:

https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

https://forum-en.gw2archive.eu/forum/support/tech/Info-Request-Error-7/first#post417087

https://forum-en.gw2archive.eu/forum/support/account/Forum-Info-Support-Tips-merged/first#post2259849

https://forum-en.gw2archive.eu/forum/support/account/Account-Restoration-Information/first#post1044591 (no Knowledge Base article on Account Restorations, so the link is misleading)

Again, hope this is helpful. =)

Kuzzi.2198:

I have many alts and I have done lots of crafting on all of them. I want to find out which of my alts has a particular discipline at 400 even though it’s not selected as one of its active crafts.

In each character’s Hero Panel, click the crafting icon on the far left.

If you are looking for a way to see the disciplines on character not currently active, then no, there isn’t any way to see which character has what. Only the total highest level reached by your account in the Achievements panel.

Don’t forget to check your underwater gear. =)

I think it may be Marjory’s Helper Dee that you need to speak to, if I am not mistaken. =)

totte.2647:

I have finished the story instance three times now – still no Antitoxin Injector Skin. Anyone else experiencing this?

Just making sure….did you inject the special anti-toxin you created during the instance into the heart at the end? After that was when I got my reward (skin).

BadNYDracula.8413:

So still no answer from Arenet thats great.

https://forum-en.gw2archive.eu/forum/wuv/wuv/Issues-granting-Season-reward-chests/first#post3341369

JamaicanMe.3846:

I did the Toypocalypse yesterday with a group of people. We survived all 10 rounds. The first time we did it, we made it through 2 rounds. I have Toy Quality Control completed, I have 12/15 for Toypocalypse Survivor and yet…I only have 3/50 waves survived for Nothing But Broken Toys.

My husband has only 2/50 but other people who did all 10 rounds said they had like 44 of 50 complete…

Are we doing something wrong or is it broken?

From patch notes: ‘Fixed an issue that was causing the Nothing but Broken Toys, Toypocalypse Survivor, and Dolyak Defender achievements to not properly award participating players.’

Smackimus.6782:

I’m currently living in the People’s Republic of China, and I don’t always have access to a reliable VPN when playing this game. If I’ve just purchased this game and create my first characters and content on a Chinese server, will I be able to play with the same characters once I return to the States later this month?

Thanks in advance!

As far as I know, there are no official Chinese servers at this time. Only two regions: NA and EU. Once an account is registered in its appropriate region, you may play from anywhere in the world.

Welcome to Tyria. =)

Don’t finishers have their own tab in the Hero Panel? Have you tried double-clicking on them to move them to their own tabbed inventory place, so they no longer take up space in regular or bank inventory?

I like the Living Story, and can’t wait for ‘Season 2’. =)

Did you try contacting Support at the address given in the error message? Perhaps, they can help you with your issue. Though, I’m not sure why it sends you to a Tera site. =/

I think it is by design, but….I guess we won’t know unless a Dev clears up the mystery! =)

Not fake. https://forum-en.gw2archive.eu/forum/wuv/wuv/Edge-of-the-Mists-Testing-Update-Updated-12-5/first#post3241066

It isn’t required for anything, save 1 Achievement Point. If one finds it too expensive for 1 point, one shouldn’t do it….at least, I wouldn’t if I thought it cost too much.