I purchased the game and got my rewards and when I opened the clothing I was unable to use it on my character and now the gear is rendered useless. What can I do to be able to use this gear?
Are you referring to the Legacy armor? You are given a choice of Light, Medium or Heavy armor to fit the class of the particular character you wish to use it on. Depending on what class(weight) of armor you chose, you can make a character from that same class(weight) and use it on that character. If the armor has somehow become soulbound, I think you can contact CS for help. I am not sure, though, about when CS can/will help and when they can not. Sorry.
Maybe they just fixed its ‘bugged’ state.
‘Originally the item was Basic rarity and functioned exactly like a Basic Salvage Kit, however after the 26 November 2013 game update, the rarity was changed to Rare and users reported that it began functioning like a Master’s Salvage Kit instead.1 The description remains unchanged, and it is uncertain if this is intentional behaviour.’
They used to be separate as headers, but now ‘News’ is a sub-heading of ‘Community’. Two separate information site/pages.
Happily, it’s been fixed, now! =)
Not Getting Our Mails? Yahoo, Gmail, Hotmail & more.
in Account & Technical Support
Posted by: Inculpatus cedo.9234
Hey um.. I haven’t played in over a year or so and I still remember my e-mail I used but I cant remember what my password was and I want to change it. The thing is I totally forgot my in-game characters name..
As you can log into the forums, your password must be saved. Try checking your browsers ‘tools’ for saved passwords. Both the forums and the game use the same password. Good luck. =)
Except the ‘workaround’ does nothing for the ‘popping sound’ bug. I know, I moved mine when it was first suggested long ago. What’s worse is that this bug migrated from GW2 to other applications after a period of time. I wish they could find what causes it, and fix it. =(
Thank you. I’m sure your posts will be much easier to read and understand. =)
Sadly, this was addressed many, many months ago, but with no real solution to the problem. If you so desire, you could read the former thread and response.
To contact CS: Top of Page – Support – Submit a Request. Good luck. =)
Well, they do have tools to restore an account, but only for accounts that are compromised, and only after Dec. 1, 2012. I don’t believe you would qualify, sorry.
’We’re pleased to tell you that we are launching our Account Restoration Tool (ART) today. With that tool, we will be able to restore qualifying accounts that were compromised on or after December 1, 2012.
Read more about the service in our Account Restoration FAQ.’
Interesting concepts. But, it would really make your posts easier to read, for me at least, if you could change thinks to things. It is confusing sometimes. =)
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Inculpatus cedo.9234
Need Support
Hello my name is ************* and my school has recently disconnected my email for ********** so now i am unable to confirm anymore gameplay. I would like my email to be changed to my new one at, ************. My password can remain the same but as i am unable to receive any emails to the currently set up one i would really appreciate that this be fixed as soon as possible. Thank you very much.
It is unsafe to post your personal information on the forums, please edit your post.
You will need to contact Customer Support for help with this. Top of Page – Support – Submit a Request. Good luck.
(edited by Moderator)
This is probably going to sound absolutely insane to most that read it, but… I’ve decided to come back and give the game another shot, however I’d like to do so on a “clean” account.
I’d like to start with no achievement points, none of the “progression” associated with an account. I don’t care about the characters I have either, as obviously I didn’t progress too far (maybe 36 or so) last time.
So my question to Anet is, is there a way to totally wipe my account and start from scratch?
I am afraid not. The only real option for starting from scratch would be to purchase another account.
You can, however, delete everything and/or give it away. But, your AP will still be there.
Good luck. =)
I guess we must read different threads, or sub-forums…or maybe even forums. /shrug
You know, some people remark on how so many zones in the game are ghost-towns. Permanent zones. I wonder how much adding more permanent content will alleviate these concerns. Just something to consider.
Hmm…well, Dynamic Events aren’t hearts. Gems are gems. /shrug Not sure what hearts in SouthSun have to do with anything I said, or how adding hearts to SouthSun would be considered ‘adding new locations’.
Though, I’m sure your suggestions will be considered carefully. =)
You must have skipped over my and others posts. =(
Do you have links to the originally-advertising features you listed? I think I missed those…especially the heart ones.
We already get gems for play, so there is that one. =)
I don’t think leaving everything we have done in-game would be a good idea. Helping the displaced NPCs forever in Wayfarer, etc. and having them be simultaneously found in SouthSun might be kind of confusing, for example.
This information is a bit old, and clearly states it may be changed before actual release. As it’s taken straight from the forums, it might be easier to just link to the appropriate forum posts.
Just to avoid confusion to some players, you might consider updating the page the above link directs one to, as the instructions refer to the now-obsolete Support page, and the instructions for using said page.
Here is a Dev response about the issue: https://forum-en.gw2archive.eu/forum/livingworld/nightmare/Tower-Travel-Golems-resetted/first#post3324538
WTF i installed GW1 to the what Astral Projections told me and when i started the game, logged in and the game tells me that i need to buy it…
I have all the game on CD’s with the codes why must i buy it?
Any ideas why? And how to fix it?
Your best bet is probably contacting Customer Support for that particular issue. Top of Page – Support – Submit a Request. Good luck.
I got an e-mail friday saying my e-mail address had been changed. I did not change my e-mail address. I immediately reset my password and my e-mail’s password. I have been hacked once before.
Is there anything I can do to prevent being hacked again? I say this because I’m fairly sure if it’s going to happen it’s going to be soon. Like when Ascended armor crafting happens. Because I got hacked last time right as weapons hit.
Did the email you got ask you to contact Customer Support if you did not initiate an email change? Because, that is what you should do. Top of Page – Support – Submit a Request. Good luck.
Upon using the tri-color key on the chest I did not receive any of the random generated items that the chest is supposed to give out. These keys are difficult to come by and rather time consuming. Please reimburse me with another key and look into what is causing this error and fix it.
This happened at 9:44 am mountain time / 8:44 am pacific time on dec 9th 2013 on my character Katrina Hexmistress
Posting a bug in the forums will not generate items sent/returned to you. Contacting CS may or may not resolve the issue. Good luck. =)
The new one after Living Story is/was WvW Commander functions and you can find it in the WvW sub-forum. That one started last week. Other than that, there are no new ones since inception.
Can anyone point me in a direction that describes the new skills? I’d like to take a look at these before they hit tomorrow. Thanks in advance
They are all explained and demonstrated in the latest TwitchTv stream.
Ooooo….I love McRib sandwiches!
But, it’s not in public, it’s in a game. A privately-owned game. Where everyone has the choice to play, dress their characters in armor of their choice, and boycott any armors they do not care for. I’m not sure how or why it would be considered part of the ‘public’ part of society. Nor why one would think that those not partaking in the forum discussions would be the majority that feel this particular armor is ‘indecent’. There is no more indication that is so, than there is that it isn’t so.
Didn't received WvW Season 1 Reward Chest
in Account & Technical Support
Posted by: Inculpatus cedo.9234
I have completed the 15 tasks of the wvw season 1 meta achievement and on the end of 1st season I didn’t get the chest reward from it. I still have the WvW Season 1 Reward Chest Key in my inventory.
Anyone with the same issue?
There are many, many threads on this in the WvW sub-forum, as well as the Game Bugs sub-forum. So, yes. I am sure the Devs are aware of the issue.
They even stated that in the chat.
It looks like you took your character to WvW and just went back to the tutorial, to me. That is one way of doing it, I guess.
BLTC Wintersday Rewards/Gems Promot Question
in Account & Technical Support
Posted by: Inculpatus cedo.9234
This was 4 days ago……Pings are usually instant
Pretty sure she pinged 8 minutes later. (See above.)
When it’s ready.
I believe they are Account-bound, so the only option is to save them for a future use. The wiki is a good source of information before making a purchase. =)
hello, i just hit 80 the other day and i don’t want to fall subject to getting bored. I love the same thus far and have had so much fun leveling. So what are my options dungeons, fractals, wvw, spvp. Dungeons give the dengeon gear but what all can i get from fractals. got some exotics guess i need a plan to get some ascended rings and such.
You may find this helpful: http://wiki.guildwars2.com/wiki/Main_Page
I think he wants a refund for the Runestones he doesn’t need…? I don’t think CS can help with that.
Perhaps, you can use them yourself should you ever decide to create a Legendary. Or, they might come in handy for something else, in the future. Good luck.
You can not mail yourself, but as stated above, you can transfer items through your bank.
Ha! It’s not just you. Something has gone amiss!
I assume you are on an EU server, as NA has no medium servers. You can guest to any other EU server to check out the population and such. If you do decide to transfer to another server, you have two choices. You can delete all your characters (make sure to place all non-soulbound items in the bank, as your bank will transfer with you), or you can buy gems and transfer your characters to the new server.
I only use my mouse to move, and the keyboard for skills and such…each to their own.
You may or may not find this helpful: https://www.guildwars2.com/en/manual/
Welcome to Tyria!
I had that anomaly once, where the skill appeared to be unlocked, and would not work, as well. It turned out it wasn’t unlocked, after all…just a glitch on the icon’s appearance.
You can easily transfer at no cost by deleting your character. Place all non-soulbound items in the bank, as the bank, account wallet and all account-bound items will transfer with you.
Or, contact CS, and they will investigate your request, as soon as possible. Good luck.
It does look like ArenaNet is filtering the messages now. Good on them for responding to this issue. =)
I bought the game first came out (whatever the cheapest version was), and i just received a Heroic Chest in the mail.
Its got me a little worried because i did not purchase the heroic edition.
It seems to be a glitch. It seems to happen to people you are re-instated to the game, more often than not. You have nothing to worry about. You can read about it in a thread in this sub-forum. Enjoy.
Ill post 2 pictures, and check for yourself, why i am talking abaut Old-New artwork and ingame reality….
The first is the original Sylvari concept, that was called “sidhe” (something like fey or fary). I really liked it. They look exotic, but still generally adventuring type.
The second one is a “new” reworked Sylvary concept, that is the current one. Its is also fine, buti its way to “cute” and “enchanted” . It does not look like a real “adventuring” character. More like a “for show”.
The last is the well known “trailer” screenshot, but i chose it because its still perfectly represents what igame is actually like compared to the amazing artwork.Are you sure the second image is the new look? She just looks like a little girl in green clothes and somewhat leafy hair, and the redesign of the sylvari was what lead to the more plant-like designs we have now, with leaves, veins, bark, etc. She has smooth, pink skin and human ears, and…really just doesn’t look like a modern sylvari at all.
Kristen Perry’s article on the sylvari redesign[bad link] is no longer available, but I’m pretty sure this concept art is quite a bit older than it is. It’s kinda my go-to example for why sylvari needed a redesign.
I just did it, and I got a chest. Not sure if you get one for just participating, or if you must score in some way.
But I only bought tools from the second set because the first set wasn’t available anymore and they were sould bound that time oO Aren’t they gonna take this into account?
Gaile Gray:
‘The refund process is intended for duplicates of the same item. For example, if you had two Bone Picks, we could refund one. But with two separate items, the refund offer does not apply because they are different items.’
so i wanna return to game and roll engginer, i got all my crafting up to 400 when it was max in that time
my question is, is there something to do in game now if i only wanna play pve atm?
or it still same?
i mean i got alot boosts and gifts and thingys when i logged in 2 today and potion to get my new char to lvl 20 at once;O and things like that, and does the group finder now giving u bouns for finishing dungeons or still all same ?
This sub-forum is more for account issues. You might try posting in Players Helping Players for advice. Good luck.
Funny…some say the game is dying because the financial report show them losing money left and right. And others claim they are dripping in gold. Hard to believe anything on the forums.