Guild Wars 2

Thank you for your patience, everyone! There were a couple blocked events that needed to trigger the Shadow Behemoth; fortunately, we now have potential fixes for these issues in the works: he should be back soon!

We’ve got a potential fix in the works on this issue. I don’t know exactly when this fix will go Live, but it should be soon™. Thank you for your patience, everyone!

Ranulf.9285:

Now, this is my first time using this forum, so I’d like to start off by apologizing if this thread is in the completely wrong place.

As for the topic itself, I recently noticed on my thief, who uses dual wield pistols and dual daggers, that said weapons float away from her body now, as opposed to being relatively attached to her. After some experimenting, I found out that it’s the leather coat she’s wearing that makes this happen, but I distinctly remember this not being a problem earlier.

I’m led to believe that a recent game update caused this to happen, and was wondering if it’s possible at all for the pistols to return to their old positions with the leather coat equipped, as opposed to floating away from the player model. I know this is nit-picky, but it’s the details like that which I tend to notice most often. :P

Hopin’ this gets “fixed” soon, but if not… C’est la vie, I guess. Post if you agree with me, or if you don’t, either way is fine!

Welcome to the forums! We do have a thread for issues relating to weapons and armors, so please post there with more information. Thank you!

This thread will now be closed.

Jayne.9251:

Ok did what you said and I don’t see a log file .. I see ArenaNet text doc, GW2 text doc, local.dat file, and verify results text document. I added the -log as explained above but didn’t work?

I’m sorry, I should have explained that a bit better. I’ve clarified the instructions, but basically the GW2 text doc is the .log file.

Is this still happening? If so, which server and dungeon is it? Thanks!

Thank you for the report. The art team has requested for all armor issues to be reported in this sticky thread; please repost this issue threre.

This thread will now be closed.

Hey everyone,

We’re sorry to hear that some of you are still experiencing this bug! We added some additional data gathering code to the -log command line argument in the last patch that should help us to further hone in on this issue for those of you that are still experiencing it.

If you are experiencing infinite or long loading screens that last for around two minutes, please follow the instructions below and reply with the results as an attachment. Thank you for your help in tracking this down!

1. Create a shortcut to your Gw2.exe file
2. Right-click the shortcut, and at the end of the command line, add -log (see the attached image for an example)
3. Launch the client
4. If you run into the loading screen bug, close the client and navigate to your Documents>Guild Wars 2 folder
5. Reply to this thread with the GW2.log file as an attachment.

NOTE: DO NOT restart the client as it will erase the contents of the .log file.

How recently did this happen? I believe it should have been fixed with the last patch.

We do have a bug on this, but not an ETA on when it will be fixed yet. Thank you for your patience and understanding!

The LZ.7891:

I wonder why this isn’t stickied.

It definitely should be! Sticking thread; thanks for the great guide!

Actually, we’re not able to repro this issue, so a crash report would be very helpful.

Thanks for the reports! We’d like to check whether this is an issue we’re working on at this point; can one of you provide the crash report text as an attachment?

We’re looking into this issue now. Thank you for reporting it!

We’re looking into this now. Thank you for the reports!

Thank you for the bug reports! Unfortunately, lists of bugs make it difficult to pass along issues to the appropriate parties as noted in our bugging guidelines thread, so please make separate threads for the individual issues you’re reporting.

This thread will now be closed.

Thaia.5146:

“Area of effect heals and boons now prioritize players’ minions and NPCs.”
I’m sorry… but are you kitten’ kidding me?!?! I HOPE that’s a typo…

It is a typo and has been fixed: sorry for the confusion!

We’ve posted an update concerning this issue here.

Thank you for the reports, everyone! This thread has grown to a point where it’s become difficult to track, however, so we’ll be closing this one and opening two new threads for art issues: one for character art/armors/weapons and one for map art/other issues.

We will log all of the issues that have been reported up to this point, but for future issues, please post in one of the linked threads above.

Please post them in this thread if you come across any sort of bug that fits in the following categories:

- Stuck in the terrain or a prop
- Textural/graphical issues with the environment or world props
- Terrain or world props disappearing/flickering
- Anything else that you feel might be an art bug

General Guidelines:
- Take a screenshot with your mouse hovering over the minimap while it’s zoomed all the way in so we can see the sector name. Make sure your screenshot has a clear view of the issue too!
- If you got stuck, please describe to us what you were doing before hand, along with a screenshot (this includes listing any skill you may have used upon being pushed inside the terrain).
- If you can, open up the screenshot in a picture editor (like MS Paint) and circle or point to the issue.
- If the world or large areas of land appear to “pop” in and out or “flicker,” please be sure that you are facing the appropriate direction in your screenshot and follow the screenshot directions.

Any other art issues:
- Be as descriptive as possible
- Take a screenshot

Please attach the screenshots to your forum post rather than hosting it elsewhere.
If you have a video of the issue, please upload those to YouTube (unlisted) and link that along with your other bug information here.

For more Bugging Best Practices, see this thread.

We appreciate everyone’s help with these issues. Thank you!

Please post them in this thread if you come across any sort of bug that fits in the following categories:

- Armor/clothing art issues (textures, placement, clipping…)
- Weapon art issues (textures, placement, effects, clipping…)
- Character model issues (textures, effects…)

General Guidelines:
-Take a screenshot of the issue
-Take a screenshot of your equipment on the Hero Panel (H)
- List your Race, Sex and Class
- Be as descriptive as possible
-Take a screenshot

—If the issue relates to clothing/armor/weapons—
- List the names of every piece of armor/clothing/weapon equipped (this includes the level requirement) when you encountered the issue
- If you can, list where you acquired the item (which NPC, what map location, which dungeon, etc…)

Note on clipping issues: While we understand the desire to have all clipping issues resolved, the way our items are designed sometimes causes some small issues that cannot be fixed easily. We’re looking for severe clipping (like your shield is impaling you or your daggers are completely hidden by your coat.) Things like hair clipping or minor clipping of weapons into armor are sometimes unavoidable.

Please attach the screenshots to your forum post rather than hosting it elsewhere.
If you have a video of the issue, please upload those to YouTube (unlisted) and link that along with your other bug information here.

For more Bugging Best Practices, see this thread.

We appreciate everyone’s help with these issues. Thank you!

Thank you for the reports; I’ll pass these issues on for further investigation.

ecad.9085:

Jeffrey Vaughn.1793:

Have you switched map? I believe the achievement wants you to earn the XP in one map w/o dying, moving maps, logging out, etc.

That’s probably why yeah. But then again the achievement should tell us this, it only says 500k xp without dying. It should tell us that we can’t log out and switch map etc…

It’s a bug that it resets when you log out/zone/etc. (^-^;)

BrokenDecoy.9047:

I have seen the endless loading screen every night that I have played since the last patch. It has happened on everyone of my characters, even the new ones I have created. Depending on how many times I need to re-spawn, I rarely make it all the way through a match because of this. It has made me look to other games for the time being, so I just hopped on to try to do this log thing for you guys. Hope I did it right!

Thanks for the .log file!

We’re still working on figuring out exactly what’s causing this issue, but we won’t need any more of these. I will continue to update as more information comes in.

[Removed] This information is no longer needed. Thank you to everyone who provided a .log file!

Thank you for the detailed report and screenshot; we’ll take a look!

Thank you for your feedback. This forum is for bug reports on specific game defects and not general feedback, however, so this thread will now be closed. You are welcome to post your feedback into separate threads in the appropriate forums (by profession, game type, etc.).

How long ago did you buy this? There was a bug where the barbaric armor box was giving the wrong set (and should have been a fixed). If you bought it more than a month ago, you’ll need to open a ticket with Customer Support.

If you bought it more recently, please let us know. Thanks!

As Eva mentioned earlier, we’re working to fix this issue. To assist us in doing so, we’d like to try and identify commonalities between everyone experiencing this.

For starters, what race, gender, and profession are you? Which server are you on?

Here’s what I’m getting from what’s been reported so far:

• Occurs in PvE, PvP, and WvW, but encountered most frequently in PvP due to how often players reload the same zone.
• Occurs when reloading into the current zone and not or when entering a new zone.

Additionally, if there are any steps you can take to consistently reproduce this issue, please let us know as it would help us to identify the root of the problem. Thank you for your patience and understanding!

As an update, this issue should have been fixed with the Nov 15 update. Please let us know if you’re still encountering this problem!

Thank you for the reports! We’re working on another fix that will hopefully solve the problem.

Kysu.8049:

this happen when i have equip magic find armor, and this is the result… a global skin fusion of t3 armor skin and rare craft skin.

Can you specify exactly which armors you’re wearing or if you took any additional steps to cause this bug? Feel free to either PM me or email us at exploits(at)arena.net with the details if you aren’t comfortable posting that information here.

Thanks!

We’re aware of this issue, but we’ve had a hard time consistently reproducing it which makes it hard to fix. We’ll continue to investigate this, but if you have any additional information you can provide on this, we’d appreciate it. Thanks for the reports!

While we’re aware of this issue and have a bug on it, there’s no ETA on a fix yet. Thank you for your patience!

Thank you for the report! We’re aware of and working to fix this issue. In the future, please report exploits to us by email at exploits(at)arena.net.

This thread will now be closed.

Thanks for the reports! We’re of this issue and have a potential fix in the works.

From what we can tell, this particular bug only seems to come up in group story; are you doing this with other players? If you just want to continue your story, doing it solo should allow you to progress.

That being said, we also have a potential fix for the group story issue in the pipeline. Thank you for your patience!

Please report exploits by emailing us directly at exploits(at)arena.net. Thanks!

This thread will now be closed.

Thanks for the reports! We’re aware of this issue and working towards a fix. For this particular problem, you may want to open a ticket with Customer Support as they’re receiving the most up-to-date information on this issue.

To assist in identifying which guild issues are still active, we’ve closed the old Guild Issues thread and started this new one. If you posted in the old thread and your issue is still occurring, please post again in this thread.

If you’re having issues with the guild system, please report the issues you’re seeing here with as many details as possible (e.g., guild names, tags and world, etc.).

Thank you for the reports!

Hey everyone,

To help our programmers identify which issues are still occurring and which have been resolved, we will be closing this thread and opening a new one for guild issues. Thank you for the reports!

Thank you for your discretion in reporting this exploit. To help us follow up on this, please send us the specific details on this via our email exploits(at)arena.net.

This thread will now be closed.

We’re looking into this issue now, but as it’s definitely an edge case (working on some servers, not others), it may take us more time to identify what’s causing the problem. Thank you in advance for your patience as we work this out.

We’re currently working on some design changes to this quest that should hopefully eliminate the bug and need for a workaround.

Thanks for the confirmation! This does have to do with the NPC running through the fire and dying. We’ll be getting a bug on this into our system, and working on a fix after that.

I can confirm that we do have a bug on this issue, but I don’t have a estimate of when it will be fixed yet. Thank you for your patience and understanding!

Thanks for the reports! We think we may have identified what’s causing these breaks (don’t use Jump Shot to get to the different ships). We’ll be doing some additional work to prevent this, but if you go through the quest and walk along the gangplanks, it should progress normally.

There’s another thread going here.

Tl;dr: we’re aware of the issue, and should have a fix soon!

Can anyone else confirm that the iconic died during the fight? We suspect this may be tied to something breaking on death. Thanks!

This is a bug, and one that we’ll be working to fix in the future. Thank you for the reports!

Transcend.4957:

Would be grateful if someone from ArenaNet could confirm that this is on the list of bugs to be fixed, so we can all look forward to using the elemental Eyes again.

We understand it’s not a top priority bug, but just knowing it will eventually be addressed would mean a lot.

I can do that! We do have a bug on this, but due to other high priority issues we’re working on, we don’t have any estimate on when it will be fixed.

We’re constantly adding items to our bug database, so thank you for the reports and your patience as we work through them!