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Moorwatch Tower Vista Bug[Merged]

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Thanks for the reports; I’m sorry to hear that our last fix didn’t completely solve this. :/ We’ll take another look at this issue.

In the meantime, if you are blocked from completing the vista on your server, you may want to guest to one of the servers that has been noted as working if you need it for map/world completion.

ArenaNet Community Team
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Fort Trinity Portals one way only

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I just spent 1s62 to travel to Vigil HQ and chat with the guard. (For Science, money is no object.)

/salute

In all seriousness, though, since Illconceived already recommended the two things I would think of, this sounds like a bug. We’ll check it out!

I’d love to see that awkward conversation playing out in real life.

“Um, sir. We know you’re the super-boss and all that, but you came from a different order, so you need to go find a different portal.” /trollface

ArenaNet Community Team
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[Spanish Translation] Early Parole quest

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While we appreciate the report, the English bug forums are not the correct place to post localization issues from other languages. Please post this and any similar issues on the Spanish bug forums.

Thank you for your cooperation. This thread will now be closed.

ArenaNet Community Team
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Mesmer Illusionary Leap Bug Report

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1. The skill does not apply cripple as states in the Tooltip. (Since patch 1/3)
2. The skill is not affected by the trait Blade Training which is supposed to reduce CD of sword skills by 20%. The tooltip says 9.5s CD but it goes on 12s CD after use. (Since Release)
3. Pathing of the Illusion that Leaps acts bugged aswell when not using it on flat ground. It cannot make it on the ramps and over any small obstacles even If you’re in the line of sight and within range. (Since Release)

While we are aware of and working on number 1 & 2, number 3 is a technical limitation of our system and not a bug. Unfortunately, this is not something we can change as of this time.

Thank you for the reports! We hope to get these fixed in an upcoming patch.

ArenaNet Community Team
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WvW glitch

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This issue has a long and illustrious history…of being an elusive little bugger. We saw this happening back in the Beta events, but have never been able to consistently trigger (or fix) it.

Any additional information you have on what you were doing prior to seeing this would be appreciated. Thanks for the report!

ArenaNet Community Team
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Giver's Armor Broken

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Thank you for the reports; we are aware of and investigating this issue!

This thread will now be closed.

ArenaNet Community Team
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Condition duration not working

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Thank you for the reports; we are aware of and investigating this issue!

This thread will now be closed.

ArenaNet Community Team
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Condition Duration Rune Bug

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Thank you for the reports; we are aware of and investigating this issue!

This thread will now be closed.

ArenaNet Community Team
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Condition Duration Not Applying Correctly

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Hey everyone,

As you may be aware, there was a change in the last patch that affected condition duration gear, and many rune sets are not correctly applying their bonuses. We understand that this is a severe issue and are working to correct this in an upcoming update. While I don’t have more concrete information at this time, I can assure you that this issue is being addressed.

Thank you for your patience and understanding, and sorry for the inconvenience.

ArenaNet Community Team
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Exposing my email adress to others ingame

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I can confirm that while you can see your email address, no one else can. This is a bug we’re aware of and working on, but your account security has not been compromised.

ArenaNet Community Team
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Living story events bugged

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Thanks for the reports! I’ve passed this on to the Living Story Team to check out.

ArenaNet Community Team
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Hyperspeed: The Bizarro-lag

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We’ve seen this happen before, but have never been able to consistently reproduce it. Is there anything else you know of, besides getting into large-scale fights, that can cause this to occur?

Thanks!

ArenaNet Community Team
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[Story] Cannot Progress, Fixing the Blame [Merged]

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It sounds like our attempted fix with the last update didn’t solve the issue. Thank you for reporting this; we’ll take another look.

ArenaNet Community Team
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Mesmer illusionary zerker Bug Report

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As I mentioned in this thread, we are aware of and tracking this issue. We did not make any intentional changes to this skill and are investigating what could have caused this.

ArenaNet Community Team
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"Tower Down" still bugged

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I managed to get this done by inviting a pal and she went ahead of me killing the mobs while I stayed with the caravan.
Though I quickly caught up.
Seems the two of us together managed to kill fast enough before the towers were blown up early or something.

On this 2nd run the two escorts also didn´t get stuck, so that may be a factor.

P.S. with “getting stuck” I rather mean just stopped moving. There was nothing whatsoever that hindered them.

Also in my 1st post I angrily forgot to add, that at some point before that 3rd tower blast for a while the Asura-demo-guy somehow found a levitation spell or something.
As we came down the hill to the 3rd tower.

These new problems might been connected to that fresh bug?

Thanks for the additional details! We think we may be getting closer to identifying the issue. If you and your party member stick with the caravan, does that allow you to progress?

ArenaNet Community Team
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Striking Off the Chains Lvl 64 Quest Bugged

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We understand that this issue is frustrating and blocks progress for you, and as Jeff has stated, we are working on the issue. However, posting to demand fixes will not accelerate this process, and calling out devs for responses both detracts from the amount of time they spend working on the game and is against the Forum CoC.

As this thread has otherwise devolved into demands and rude comments, it will now be closed. Please keep future threads and posts constructive and on-topic. Thank you.

ArenaNet Community Team
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"Tower Down" still bugged

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Thanks for the info! While this was previously fixed, it sounds like it’s broken again, so we’ll take a look.

Do you remember what you did prior to the quest getting stuck? We haven’t been able to repro this issue, so any additional details would be appreciated. Thanks!

ArenaNet Community Team
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Wooden chests are not giving me anything?

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Thanks for reporting this! We think we’ve figured out what’s going on.

The supply bundle consumable item in WvW is a rare item and can be received in a wooden chest. So…if you have auto-loot on, you won’t see the item consumed (because it’s done automatically), and it seems like you didn’t get anything.

When you loot one of these chests, do you receive a supply boost in addition to the common items?

ArenaNet Community Team
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Broken Brutes

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Thanks for reporting this! We’re looking into it.

ArenaNet Community Team
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Shank Anchorage Event Blocked

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Thanks for the reports; we’ll check it out!

ArenaNet Community Team
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Monthly Crafter Bug

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So this achievement is actually called “Master” crafter and requires the use of Masterwork items (and none of the mats you used are Masterwork quality). If you try it with that item quality, it should work.

ArenaNet Community Team
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[February] Getting stuck in the map/seeing map art issues?

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Thank you for the reports, everyone! This thread will now be closed; please post in the March sticky thread if you have new issues to report.

ArenaNet Community Team
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[March] Getting stuck in the map/seeing map art issues?

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Note: Thank you to everyone who has submitted art bugs in the past! In order to help keep these issues organized, each month we will be creating a new thread for these so that it does not grow to an unmanageable size. Please do not resubmit bugs if you have already posted about them in a previous art thread as we will have already seen them and added them to our bug database. Thank you!

Please post them in this thread if you come across any sort of bug that fits in the following categories:

- Stuck in the terrain or a prop
- Textural/graphical issues with the environment or world props
- Terrain or world props disappearing/flickering
- Anything else that you feel might be an art bug

General Guidelines:
- Take a screenshot with your mouse hovering over the minimap while it’s zoomed all the way in so we can see the sector name. Make sure your screenshot has a clear view of the issue too!
- If you got stuck, please describe to us what you were doing before hand, along with a screenshot (this includes listing any skill you may have used upon being pushed inside the terrain).
- If you can, open up the screenshot in a picture editor (like MS Paint) and circle or point to the issue.
- If the world or large areas of land appear to “pop” in and out or “flicker,” please be sure that you are facing the appropriate direction in your screenshot and follow the screenshot directions.

Any other art issues:
- Be as descriptive as possible
- Take a screenshot

Please attach the screenshots to your forum post rather than hosting it elsewhere.
If you have a video of the issue, please upload those to YouTube (unlisted) and link that along with your other bug information here.

For more Bugging Best Practices, see this thread.

We appreciate everyone’s help with these issues. Thank you!

ArenaNet Community Team
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[February] Issues with character art, weapons, or armor?

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Thank you for the reports, everyone! This thread will now be closed; please post in the March sticky thread if you have new issues to report.

ArenaNet Community Team
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[March] Issues with character art, weapons, or armor?

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Note: Thank you to everyone who has submitted art bugs in the past! In order to help keep these issues organized, each month we will be creating a new thread for these so that it does not grow to an unmanageable size. Please do not resubmit bugs if you have already posted about them in a previous art thread as we will have already seen them and added them to our bug database. Thank you!

Please post them in this thread if you come across any sort of bug that fits in the following categories:

- Armor/clothing art issues (textures, placement, clipping…)
- Weapon art issues (textures, placement, effects, clipping…)
- Character model issues (textures, effects…)

General Guidelines:
-Take a screenshot of the issue
-Take a screenshot of your equipment on the Hero Panel (H)
- List your Race, Sex and Class
- Be as descriptive as possible
-Take a screenshot

If the issue relates to clothing/armor/weapons
- List the names of every piece of armor/clothing/weapon equipped (this includes the level requirement) when you encountered the issue
- If you can, list where you acquired the item (which NPC, what map location, which dungeon, etc…)

Note on clipping issues: While we understand the desire to have all clipping issues resolved, the way our items are designed sometimes causes some small issues that cannot be fixed easily. We’re looking for severe clipping (like your shield is impaling you or your daggers are completely hidden by your coat.) Things like hair clipping or minor clipping of weapons into armor are sometimes unavoidable.

Please attach the screenshots to your forum post rather than hosting it elsewhere.
If you have a video of the issue, please upload those to YouTube (unlisted) and link that along with your other bug information here.

For more Bugging Best Practices, see this thread.

We appreciate everyone’s help with these issues. Thank you!

ArenaNet Community Team
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Mesmer Prestige not blast finisher after 3/1

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Thanks for the reports! We’re investigating what could have caused this.

ArenaNet Community Team
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Daily Puzzle Jumper not counted

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Thank you for the reports! After investigating the issue, we’ve found a bug: the daily/monthly progress for the Southsun JPs aren’t resetting, so you won’t be able to do them for the daily achievement if you did them previously.

We’re investigating a solution for the issue, but in the meantime, other JPs should still count for progress on the achievement. Sorry for the bug!

ArenaNet Community Team
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Dragon Chest Double Loot bug

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Thank you for the report! We’re looking into this now.

If you encounter exploits like this in the future, please email us at exploits(at)arena.net instead of posting on the forums. This thread will now be closed.

ArenaNet Community Team
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Fix Caltrops - 3 bugs in 1 ability!

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While we appreciate the feedback, this thread has become less than constructive and will now be closed.

ArenaNet Community Team
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stuck in spirit watch tournament

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Happy to help! From what we’re seeing on the back-end, it looks like everybody should be in the clear. If you’re still stuck in a map, please post and let us know.

Thank you for your understanding, everyone!

ArenaNet Community Team
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Predator rifle sound change or bug?

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Thank you for your feedback, everyone. We appreciate your input and have been following the responses to this thread; based on the overwhelming sentiment that the rifle was preferred as is, we’ll be reverting these changes soon.

ArenaNet Community Team
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Final Rest graphic bug for necromancers

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Thanks for the reports and screenshots! We’re aware of and investigating this issue.

ArenaNet Community Team
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Tournament Chests bugged.

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Is there a particular reason that you think the old chests didn’t get updated? I asked our PvP designer about this, and he clarified that there is no difference between “old” and “new” chests — they pull from the same loot table, so they should stack.

Also, as indicated in the patch notes, only gold and match win reward chests were given updated loot. I hope this helps clarify things!

After the update I traded all my tickets for Gold chests. All of them (~15) awarded Paid tokens on salvage and it was stuff like Kodan, Orrian, Drake etc. Then I went to open my Gold chests I was keeping in bank for a while and here I got ‘old’ items as stated before – it all awarded Free tokens on salvage.
Today I had 2 ‘old’ Gold chests on my character, won a 3-round tournament and so opened a total of 3 Gold chests. All of them awarded old items.

Thanks for the details! To clarify further, all the chests were given additional new items; it is still possible (and highly probable) to get the same loot that was available before the update. Based on what you’re saying, it sounds like the chests are working as intended; this isn’t a bug.

As this isn’t a bug, this thread will now be closed. If you have additional questions or feedback on this change, feel free to post in the PvP forum.

ArenaNet Community Team
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Endless Mystery Tonic = Ranger Pet Revive

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Thanks for the report! We’re investigating this now.

In the future, if you come across similar exploit-like issues, please email us at exploits(at)arena.net instead of posting on the forums.

This thread will now be closed.

ArenaNet Community Team
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PvP lobby forge doesn't give credit for daily

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While we don’t have a fix for this issue yet, we are aware of it and working on it.

Thanks for the reports!

ArenaNet Community Team
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stuck in spirit watch tournament

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yeah grace,i’m just waiting for jason to tattoo the escape plan on his body

I absolutely loved that series.

More to the point, one of our programmers restarted the tournament server. Did that help at all?

ArenaNet Community Team
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Tournament Chests bugged.

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Is there a particular reason that you think the old chests didn’t get updated? I asked our PvP designer about this, and he clarified that there is no difference between “old” and “new” chests — they pull from the same loot table, so they should stack.

Also, as indicated in the patch notes, only gold and match win reward chests were given updated loot. I hope this helps clarify things!

ArenaNet Community Team
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stuck in spirit watch tournament

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I’m sorry that you’re experiencing issues with the tournament system!

I’ve escalated this issue to our PvP Team and will update if there are any other steps you can try. Thank you for your patience!

ArenaNet Community Team
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Massive Mesmer Bugs

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Thank you for the report; we are aware of and tracking each of these issues. As each of these issues has their own separate thread, this one will be closed.

ArenaNet Community Team
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Removed particle effects?

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As an update on this, we’re still looking into the equipment that got fixed and then broken again. Thank you for the details!

ArenaNet Community Team
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Daily: 6 categories complete, no reward

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Thank you for the reports, everyone! We’re working on this issue now.

ArenaNet Community Team
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My HoM PVP fiery dragon sword is missing

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Fear not valiant heroes, your need for flaming weaponry has not been forgotten!

We’ve run into some complications on this issue; it initially looked like a programming issue, but has turned out to require a significant amount of time on the systems design side, so I don’t have an ETA yet. I know this issue has been around since launch, so thanks for your patience — I hope to have more information soon!

ArenaNet Community Team
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PvP Gargoyle Scythe Missing Staff Skills

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We are aware of and investigating this issue.

Thank you for the report!

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multiple borderlands on jq

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Is this something only visible to you or to other players as well? It should just be a display issue; if you relog, it should display correctly.

On another note, if you know how to consistently cause this issue to occur, we’d be very interested in hearing about it. Thanks, and I hope this helps!

ArenaNet Community Team
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Guild missions bugged?

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If you believe that you lost influence because of this bug, please open a Support Ticket so that our Customer Support Team can follow up with you.

As this issue has otherwise been resolved, this thread will be closed.

ArenaNet Community Team
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Mobs not rendering with today's patch.

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Thank you for the reports; we’re investigating what could be causing this now!

ArenaNet Community Team
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PvP Gnarled Walking Staff bugged

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Thanks for the report! We’re looking into this now.

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Nice no skills on this staff.

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Thank you for the report; we’re investigating this issue now.

As this thread has otherwise gone off-topic, this thread will now be closed.

ArenaNet Community Team
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laurel ranger boxes disabled after 2/26 patch

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I am glad the boxes got fixed. very happy for all the others. Just wish I could get a response about my issue. Am I out the laurels or what?

While we won’t be implementing a retroactive design solution for players who were affected by this issue, I’ve spoken with our Customer Support Team, and if you received a rifle from the box before it was fixed, they recommended that you open a Support Ticket so that they can follow-up on a solution with you.

Thank you for your patience!

ArenaNet Community Team
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Attention: Guild Bounty Missions Bug

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Thank you for your feedback, everyone. While we value your opinions, this is the bug forum, and this thread has gone off-topic from the original issue. If you would like to discuss this issue further, please post in the General Discussion thread.

As this issue has been resolved, this thread will now be closed.

ArenaNet Community Team
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