Showing Posts For StinVec.3621:

260k files remaining... just.. what?

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

Attempt the steps I outlined in hircane’s thread and see if it fixes the problems you are having.

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can we get a kitten answer...

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

Very, very happy to have helped, hircane!
Happy gaming.

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can we get a kitten answer...

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

It sounds like the game files cannot be updated with the new patch due to the files being ‘Read Only’ or the game not being run as an administrator.

Try to:

  • Ensure your game is set to Run As Administrator in the shortcut’s Properties > Compatibility tab.
  • Ensure the ‘Read Only’ attribute is not set in the right-click > Properties for Gw2.exe, Gw2.tmp and Gw2.dat files in the installation directory.

Then: Check the game for errors and repair it

  • Close your game completely.
  • Next, make a copy of your Gw2 game shortcut and rename it “GW2 Repair” or to something that you will recognize it for being only for running a repair on your GW2 installation.
  • Now, right-click this “Gw2 Repair” shortcut and click on “Properties”.
  • On the “Shortcut” tab look in the “Target:” field, you should see:
    “C:\Program Files (x86)\Guild Wars 2” or wherever you have Guild Wars 2 installed.
  • After the closing quotation marks in this line put a space and then add -repair
    It will look like this but with your GW2 install location:
    “C:\Program Files (x86)\Guild Wars 2” -repair
  • Hit OK after making this change.
  • Run this repair shortcut. Your game will run through a repair cycle and fix any damaged files it finds.
  • After it runs through, start the game using the normal GW2 game shortcut (not the repair shortcut) and see if your game can update properly without needing to re-download the whole game.

As always, it is best to copy your Guild Wars 2 installation to another location on your drive as a backup for just this type of situation so you won’t need to re-download the whole game again to perform a re-install or to fix a damaged install.

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(edited by StinVec.3621)

Fast-Cast Click To Cast... Dissable?

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

^

Attachments:

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cannot access most of Black Lion Trading.

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Not a problem. Don’t feel dumb, we all overlook or forget some things. All that matters is that you can sell things properly now. Any other problems or questions do not hesitate to ask! Always glad to help out.
Happy gaming

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Fastcast click-on-release

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

It seems that you are using your left mouse button to click on the skill to activate it instead of pressing the associated bound key for the skill.

You’re right, activating the skill via left click will lock the cursor and camera and the aoe spell is unable to be positioned properly.

It’s best to hold the bound activation key for the aoe spell and release the bound key to fire it at the target area.

I feel that the cursor being locked upon left click-holding on the skill box actually is a bug, as the cursor should still be able to move to the desired position for deployment.


Until this is fixed you should instead use the bound skill key for holding, positioning and releasing for deployment of aoe spells.

  • Weapon Skill 2 = AoE Spell
  • Weapon Skill 2 = Bound to #2 key
  • Hold #2 key and move cursor to position aoe target at desired area
  • Release #2 key to deploy at target area
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I can play God.

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

You should include all information you have on this exploitable method in an email and send it to exploits@arena.net for it to be looked at and corrected. I’m sure they would really appreciate your informing them of the issue via that method as things can get lost on the forums and not get the attention they deserve due to the volume of threads created each day.

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cannot access most of Black Lion Trading.

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

OK.
Then by “can’t sell much of anything” do you mean that you receive an error message when you attempt to sell items on the trading post with your warrior?

Can you go into more detail on what you mean by not being able to sell items on your warrior?

Also, would you mind including the names of the inventory bags your warrior is using?

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Forum Signature Not Posting

in Forum and Website Bugs

Posted by: StinVec.3621

StinVec.3621

After adding or changing a signature it can take a little while for it to update on comments you’ve already posted. But if you go to your Recent Posts section of your profile, you should see your updated signature on the posts listed there, though it may take some time for the posts displayed in the actual threads to update.

You can also force the changes onto your recent posts by editing a post and saving it again for that post to be updated immediately.

Otherwise, if you edit your profile and save the changes, you can sometimes force it to update quicker by editing your signature again, making no changes and hitting save again.

However, if you are making changes to your signature and the changes are saved but not apparent on your posts in your comment history, then you may need to force a refresh of the page as it has been updated but you are not seeing the latest version of the page. Holding CTRL and hitting F5 will force a refresh of the page and not use cached elements so it displays the current state of the page, not a cached version.

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item in guild chat = guild-wide gamecrash

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Happy to help. I hope it can be fixed quickly.

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Can't even get to login screen

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

First, make sure GW2 is not running in task manager.

  • Right-click your game shortcut and click ‘Properties’.
  • On the ‘Properties’ window select the ‘Compatibility’ tab.
  • At the very bottom, ensure that you have the ‘Run As Administrator’ box checked/enabled.
  • Try to launch the client again.
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item in guild chat = guild-wide gamecrash

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

You should email ArenaNet directly and include all possible information on the exploit so it can be fixed.
The email address is: exploits@arena.net

Otherwise, you can also file a support ticket (selecting Ask A Question in the top middle) and include all possible information on the exploit.

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character login stuck on loading screen

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

First: Check the game for errors and repair it

  • Close your game completely.
  • Next, make a copy of your Gw2 game shortcut and rename it “GW2 Repair” or to something that you will recognize it for being only for running a repair on your GW2 installation.
  • Now, right-click this “Gw2 Repair” shortcut and click on “Properties”.
  • On the “Shortcut” tab look in the “Target:” field, you should see:
    “C:\Program Files (x86)\Guild Wars 2” or wherever you have Guild Wars 2 installed.
  • After the closing quotation marks in this line put a space and then add -repair
    It will look like this but with your GW2 install location:
    “C:\Program Files (x86)\Guild Wars 2” -repair
  • Hit OK after making this change.
  • Run this repair shortcut. Your game will run through a repair cycle and fix any damaged files it finds.
  • After it runs through, start the game using the normal GW2 game shortcut and see if your stuck character will load properly.

If that did not fix the problem then: Delete the local.dat file
If the above solution did not fix the problem then there is a file that must be deleted that may fix the problem. This one will cause you to lose your saved game settings so try the above solution first so you do not have to needlessly reconfigure your settings.

  1. Close your game completely.
  2. Browse your My Computer to: C:\Users\YourComputerUserName
  3. Then in the window menus, click on “Tools” then “Folder Options…”
  4. In the window that pops up, click the “View” tab
  5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
  6. You should still see a folder in your file listing called “AppData”, open this folder
  7. Inside that folder open the “Roaming” folder
  8. Inside that folder open the “Guild Wars 2” folder
  9. Inside this Guild Wars 2 folder you should see a file called “local.dat”, rename this file to “backup-local.dat”
  10. Load up your game normally and see if the character can load properly.
  11. If it is fixed then you will notice your settings are all reverted to default. You should reconfigure your game settings once again to your preference. You can then delete the “backup-local.dat” file.

note
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

  • Click your Start menu and then open Control Panel
  • In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
  • Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Attachments:

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |

cannot access most of Black Lion Trading.

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

If the items you are trying to sell on the warrior reside in an invisible bag, then the option to ‘Sell At Trading Post’ will not appear in its right-click options, and the items will also not be listed in the ‘Sell On trading Post’ tab of the Trading Post.

Move the items to a non-invisible bag to sell the items.

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Guild wars not showing on screen?

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

There are a couple ways to reset the game window to your primary monitor:

  • Right-click on the open GW2 program in your task bar
  • Hold your CTRL key and left-click on “Close window” (or whatever the Close/Exit option is for your OS)

After logging into the launcher and clicking play, the GW2 window should be returned to the default window position of the uppermost left corner of your active monitor.

Another way should be, while the game is open, hold your Window’s Key + SHIFT and press Left/Right to move the program between available monitors.

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I think you forgot these

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

They have been reported before, though the escorts are slow to move along to other duties.

  • NPC – Emissary Escorts: Still Waiting
    (Hover on INFO for issue description)
    | INFO | Report Thread |

Pulled from my Tracker – Living World/Game Update Bugs thread.

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Graphics problem with character models.

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

What driver version are you using on your GPU?
You mentioned your drivers are up to date, but had you recently updated them?
Did you clean off your old drivers before updating to the newest?
Are you running the AMD Beta Driver set?

This subsample textures issue has come up several times before with AMD drivers on that series of GPU.

The short answer is to clean your existing drivers off and then install the latest ‘Official’ drivers and not Beta drivers.

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(edited by StinVec.3621)

Black Lion Trading Company

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

Most TP issues are related to some temporary GW2 files where removing them will allow them to be recreated and the TP to function properly again.

Make hidden files visible and clear the game cache

  1. Close your game completely.
  2. Browse your My Computer to: “C:\Users\YourComputerUserName”
  3. Then in the window menus, click on “Tools” then “Folder Options…”
  4. In the window that pops up, click the “View” tab
  5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
  6. You should now see a folder in your file listing called “AppData”, open this folder
  7. Inside that folder open the “Local” folder
  8. Inside that folder open the “Temp” folder
  9. You should now see a folder called “gw2cache-{1501A8C1-6AA1-1601-C2A8-0115A16A0116}” or something similar. Delete this gw2cache folder.
  10. Load up your game normally and see if the issue is fixed.

note
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

  • Click your Start menu and then open Control Panel
  • In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
  • Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Attachments:

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |

64 of 64 character slots in use

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Purchasing another copy of Guild Wars 2 would open up your desired additional 64 character slots.

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I lost three characters in area crashes

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

The OP posted this same thread into Tech Support and their problem was resolved there. Repairing their client fixed the issue.

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Superior Sigil of Energy bugged

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Make sure you don’t have a sigil on both your MH and Offhand weapon, because if you do, it won’t work for some reason.

I had a sigil on both my shield and sword on my guardian, and when I’d swap to Sword/focus, I’d get endurance recharge, but when I swapped back to sword/shield, I wouldn’t.

Was kind of frustrating when trying to duo lupi and I didn’t get the energy procs, which resulted in me dying, until I figured out the problem.

There is a 9 second cooldown on the Sigil of Energy. ‘On-swap’ effects and all on-swap sigils share this cooldown. You can run dual on-swap sigils, but your second sigil won’t proc if 9 seconds have not elapsed between swaps.

http://wiki.guildwars2.com/wiki/Sigil_of_Energy

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Help with trading post needed

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Check the game for errors and repair it

  • Close your game completely.
  • Next, make a copy of your Gw2 game shortcut and rename it “GW2 Repair” or to something that you will recognize it for being only for running a repair on your GW2 installation.
  • Now, right-click this “Gw2 Repair” shortcut and click on “Properties”.
  • On the “Shortcut” tab look in the “Target:” field, you should see:
    “C:\Program Files (x86)\Guild Wars 2” or wherever you have Guild Wars 2 installed.
  • After the closing quotation marks in this line put a space and then add -repair
    It will look like this but with your GW2 install location:
    “C:\Program Files (x86)\Guild Wars 2” -repair
  • Hit OK after making this change.
  • Run this repair shortcut. Your game will run through a repair cycle and fix any damaged files it finds.
  • After it runs through, start the game using the normal GW2 game shortcut and see if your TP will load properly.
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Help with trading post needed

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Another thing to try:
If the above solution did not fix the problem then there is another file that must be deleted. This one will cause you to lose your saved game settings so try the above solution first so you do not have to needlessly reconfigure your settings.

  1. Close your game completely.
  2. Browse your My Computer to: C:\Users\YourComputerUserName
  3. Ensure “Show hidden files, folders and drives” is still enabled from the above method
  4. You should still see a folder in your file listing called “AppData”, open this folder
  5. Inside that folder open the “Roaming” folder
  6. Inside that folder open the “Guild Wars 2” folder
  7. Inside this Guild Wars 2 folder you should see a file called “local.dat”, rename this file to “backup-local.dat”
  8. Load up your game normally and see if the issue is fixed once in-game.
  9. If it is fixed then you will notice your settings are all reverted to default. You should reconfigure your game settings once again to your preference. You can then delete the “backup-local.dat” file.
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Help with trading post needed

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Here are a few things to do:

First: Run the Game As Administrator

  • Right-click your Guild Wars 2 shortcut and then click on ‘Properties’.
  • In the ‘Properties’, on the ‘Compatibility’ tab, ensure that you have checked/enabled the ‘Run As Administrator’ checkbox at the bottom.
  • Then run the game normally and see if your TP works properly.

Second: Make hidden files visible and clear the game cache

  1. Close your game completely.
  2. Browse your My Computer to: “C:\Users\YourComputerUserName”
  3. Then in the window menus, click on “Tools” then “Folder Options…”
  4. In the window that pops up, click the “View” tab
  5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
  6. You should now see a folder in your file listing called “AppData”, open this folder
  7. Inside that folder open the “Local” folder
  8. Inside that folder open the “Temp” folder
  9. You should now see a folder called “gw2cache-{1501A8C1-6AA1-1601-C2A8-0115A16A0116}” or something similar. Delete this gw2cache folder.
  10. Load up your game normally and see if the issue is fixed.

note
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

  • Click your Start menu and then open Control Panel
  • In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
  • Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Attachments:

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |

(edited by StinVec.3621)

Wings of the Sunless

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

Have you logged out/closed your game since this occurred? There have been issues in the past with other items to where they seemingly disappeared while transferring them to your bags. Others reported the transfer as kind of being lagged, that they didn’t show up in the inventory until after closing and re-opening their game and logging back into that character.

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Duping Precursors?

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Not duping. Theres like 5 people that have about 400k gold of combined funds and they have been raising the prices of precursors since Queens gauntlet. My friend knows them

I believe the thread is not about the Sell Order Listings going higher in price, it was of the Buy Order Listings dropping in volume and price over night, as if a mess of them had suddenly been filled.

Over night, Buy orders dropped in volume on many precursors, Dusk went from 755g down to 475g, as if someone just sold a whole mess of Dusk to the highest Buy Orders to get the gold for them while they could. The OP was making the supposition that someone seemed to have come into a large supply of Dusk (and other precursors), possibly via some duplication method, and was selling them off as quick as they could to Buy Orders to cash in on them.

Dusk
Dawn
Spark
The Legend
The Hunter
View by 1 Day Zoom (occurred late October 12th to early on the 13th)

At the exact same time all Buy Orders dropped in volume and amount.

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(edited by StinVec.3621)

Issues with character art, weapons, or armor?

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Charr Leggings Waist Node Tugged Down
Gender: Female and Male
Species: Charr
Items:

  • Charr Cultural Tier 2 Medium “Wrangler Leggings”
  • Exotic “Duelist” Leggings
    • Aidan’s Leggings
    • Nika’s Leggings
    • Shiro’s Leggings
    • Vaatlaw’s Leggings
    • Zho’s Leggings
    • As well as the other 14 Exotic Duelist Pants

Description:
At the waist it appears a node has been tugged down which opens up a large see-through area.

Attachments:

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |

Character Name Creation

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Many have encountered this and reported it before. I agree, it would be nice to have this bug/error/limitation or whatever it is fixed/removed.

I think you have to back up a step and then proceed forward again to the naming stage for it to finally accept your desired name without giving that error message.

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Mail didn't arrive

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

I have that bug listed in my Tracker – Living World/Game Update Bugs thread. It has not received a response yet.

  • Mail: ‘Mail item To…’ Overwrites ‘To’ Field
    (Hover on INFO for issue description)
    | INFO | Report Thread |
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Character Deletion

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Ah, so there was a non-normal english character in the name.
A circumflex.
Copy this character: â
When entering your name in for deletion hold your CTRL button and press V
This will paste this character into the character name entry text box.
You should then be able to delete it as you would be entering the name in exactly as it is spelled.

Otherwise, holding your ALT key and typing 0226 and releasing the ALT key will type out the â letter.

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(edited by StinVec.3621)

Character Deletion

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Nice catch, Hamfast. That does seem like a very likely possibility.

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Character Deletion

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Have either of you tried to close your game and re-launch it to see if you could then delete the character?

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Character Deletion

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

I just tested if I could delete a character and it was not bugged for me.

Would you be willing to mention the name of the character you are trying to delete to see if there is something special about the name?

Or include a screenshot of the name typed into the deletion field and the ‘Delete’ button remaining grayed out.

(if you are worried about someone else taking the name after it is deleted, names are reserved to your account for 24 hours after the character is deleted, so no need to be concerned with that)

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Issues with character art, weapons, or armor?

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Female Norn Arm Deflates During Drawn Rifle Idle Animation
Gender: Female
Species: Norn
Item: Any Rifle

Description:
On a female Norn, during the idle animation with any rifle drawn the upper arm deflates and then inflates.

  • Character: Female Norn Arm Deflates In Idle Rifle Animation
    | INFO | Report Thread |
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Norn Arm animation broken.

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Very nice. So it is only with the rifle and during the idle animation with it drawn.
I made a new Norn and tested it and saw the issue first hand. I’ll record a video of it shortly and attach it for others and devs to see, though your method of reproduction is very quick and easy to do if others want to see first hand as well.

edit
Added video. Also going to post it to the Issues with character art, weapons, or armor thread.

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(edited by StinVec.3621)

Client Not Responding

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

It’s difficult to assist without knowing the exact error code included in the error message or having the ArenaNet.log file (from “Documents\Guild Wars 2”) attached to see details of the error and what might be causing the issue.

As this seems to be a recurring issue, perhaps it is actually related to something local to your computer.

Even without that information here are some things that may help resolve the issue:


Check your drive for errors

  • In My Computer, right-click on the drive that Guild Wars 2 is installed on and click Properties.
  • Under the “Tools” tab, in the top Error-Checking section click on “Check now…”
  • Check/Enable both check boxes in the pop up and hit “Start”.

After checking the drive for errors you should run a single execution of the Guild Wars Repair Tool.

  • Make a copy of your Gw2 game shortcut and rename it “GW2 Repair” or to something that you will recognize it for being only for running a repair on your GW2 installation.
  • Now, right-click this “Gw2 Repair” shortcut and click on “Properties”.
  • On the “Shortcut” tab look in the “Target:” field, you should see:
    “C:\Program Files (x86)\Guild Wars 2” or wherever you have Guild Wars 2 installed.
  • After the closing quotation marks in this line put a space and then add -repair
    It will look like this but with your GW2 install location:
    “C:\Program Files (x86)\Guild Wars 2” -repair
  • Hit OK after making this change.
  • Run this repair shortcut. Your game will run through a repair cycle.
  • After it runs through, start the game using the normal GW2 game shortcut and see you can log into the stuck character.

If no errors were found in either the drive or the game files, try deleting the local.dat file and see if you can then load into the stuck character.

  1. Close your game completely.
  2. Browse your My Computer to: “C:\Users\YourComputerUserName”
  3. Then in the window menus, click on “Tools” then “Folder Options…”
  4. In the window that pops up, click the “View” tab
  5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
  6. You should now see a folder in your file listing called “AppData”, open this folder
  7. Inside that folder open the “Roaming” folder
  8. Inside that folder open the “Guild Wars 2” folder
  9. Inside this Guild Wars 2 folder you should see a file called “local.dat”, rename this file to “backup-local.dat”
  10. Load up your game normally and see if you can load into the stuck character again.
  11. If it is fixed then you will notice your settings are reverted to default. You should reconfigure your game settings once again to your preference. You can then delete the “backup-local.dat” file.

note
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

  • Click your Start menu and then open Control Panel
  • In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
  • Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Attachments:

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Superior Sigil of Energy bugged

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

On your pistols, do you have the sigil on the main hand pistol or the off-hand pistol? If you have it on your off-hand pistol try switching the pistols so the one with the sigil is in the main hand slot and try again.

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game crashes looking at my story history

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

There are a few things I’d like you to try to see if it solves the problem before jumping to the more involved testing. I’d much rather find that one of these more simple checks solves it instead of the potential culprit being a faulty RAM stick after later tests.

First: Check the game for errors and repair it

  • Close your game completely.
  • Next, make a copy of your Gw2 game shortcut and rename it “GW2 Repair” or to something that you will recognize it for being only for running a repair on your GW2 installation.
  • Now, right-click this “Gw2 Repair” shortcut and click on “Properties”.
  • On the “Shortcut” tab look in the “Target:” field, you should see:
    “C:\Program Files (x86)\Guild Wars 2” or wherever you have Guild Wars 2 installed.
  • After the closing quotation marks in this line put a space and then add -repair
    It will look like this but with your GW2 install location:
    “C:\Program Files (x86)\Guild Wars 2” -repair
  • Hit OK after making this change.
  • Run this repair shortcut. Your game will run through a repair cycle and fix any damaged files it finds.
  • After it runs through, start the game using the normal GW2 game shortcut and see if it still crashes when viewing your personal story history.
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Switching Target In Downed State.

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Hey Paul.
You’re not the only one to experience this. I recently went to the Harathi Hinterlands to test this out on several Tamini camps where there was also a Veteran nearby (as well as in Queensdale) and the same thing happened to me:

  • I allowed myself to be downed while targeting a standard enemy and my target automatically switched to the full health Veteran.
  • I also tried this in two different scenarios, one was where I had the Veteran actively attacking me, the other where the Veteran was far enough away that it was not aggroed on me with the standard enemies. In both cases my target still auto-switched to this Veteran.

Now, being downed with a few standard enemies attacking me is fine, but having my target auto-switch to a nearby, non-aggressive, full health Veteran who I then promptly attack and who then joins in on kicking me while I’m down…not fun.

I’m adding this bug to my Tracker – Living World/Game Update Bugs thread. I hope this will receive some attention. Perhaps this behavior will no longer occur after the October 15th patch…I hope.

  • Combat: Vet/Champ Auto-target Switch On Being Downed
    | INFO | Report Threads: 1 , 2 |
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I lost three characters in area crashes

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

The post I linked has Gaile instructing another player with a stuck character to file a support ticket as that is the only way to resolve the issue of a character being stuck and unable to be logged into.

Did they mention anything in your support ticket about it not being something they can resolve, and that it is actually a local hardware or software issue on your end?

If this is actually a hardware or software issue, then I suppose this should be moved to the Tech Support forum. (moderator, would you please?)

I can only think that they determined that it was actually related to a graphics driver issue, a damaged client issue, or something else.


Well, let’s start off with info gathering:

  • When your game crashes, do you get an Error Code? If so, what is it?
  • What is your Graphics Card Brand/Model (ex. AMD Radeon HD 5750)
  • What driver version are you currently using for your Graphics Card and have you recently updated this driver?
  • What Windows version/bit are you running? (ex. Windows 7, 64-bit)
  • Would you please attach your ArenaNet.log file to a response comment, this is your crash log. (found at “C:\Users\YourUserName\Documents\Guild Wars 2”)
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Guild Wars 2 Disconnecting Internet

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

When was the last time your modem was reset or rebooted?

To reset, unplug your modem for 30-60 seconds and then plug it back in and see if you experience the problem again.

Also, it’s recommended that every PC user perform this reset (or at least a power off/on reboot) of their modems at least once a week.

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I lost three characters in area crashes

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

By “asked support”, do you mean in the Tech Support Forum, the Account Issues Forum or through the Support Ticket system?

The “stuck character” issue is one of a few issues that only Support can resolve.

You may also be interested in reading Gaile Gray’s post for more info and links.

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Character Portrait Display Bug

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Thanks you, StinVec. Just took a look at your (awesome) thread, and I guess you could be right, this could be the same thing as the reported eyes bulging issue.

Just one thing that is odd, I am 99.9% certain that the issue is very recent, i.e. was not present a week ago. On the other hand, I could not find any screenshots I made recently that would confirm my suspicion, so I could be wrong.

Thanks for the compliment!

Ah. I’ve only really seen people reporting the eye bulge issue for human females before your report. Perhaps the eye bulge issue is limited to just human females (though I think I see a bit of the eye issue in your avatar comparison) and the most recent patch or a hotfix introduced the bug for Asuran characters’ mouths now as well.
I’ve updated it to specify this additional detail.

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(edited by StinVec.3621)

Superior Sigil of Energy bugged

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

A couple questions for you:

  • Which version of the Sigil of Energy are you using that is not returning any endurance on swap, Major or Superior?
  • Is it the same version of the sigil on both of your weapon sets?
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Ingame store is blank

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

17.6 GB would take a while to download. Done this before when I had a issue with my RAM and had to reload the whole game. No fun!
Thanks again, bye

Sorry to hear about the re-download in the past. If you have room on your hard drive, it would be a good idea to copy your installation directory to another folder as a backup so you can just copy it over in the future instead of having to re-download the whole game.

But regarding the local.dat file, this is only about 20MB and is mostly a settings storage file, not the Gw2.dat file which is the heart of the game and in the installation folder.

I hope you have no issues in the future
Take care.

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Character Portrait Display Bug

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Just so you know that it isn’t just you experiencing this issue, others have been reporting it as well since the end of July to the beginning of August when it was introduced with a game update. No word yet on their being aware of the issue or of when it will be resolved.

Also adding it to my Tracker – Living World/Game Update Bugs thread.

  • Character: Avatar Eyes Bulging/Mouth Squeezed
    | INFO | Report Threads: 1 , 2 , 3 |
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(edited by StinVec.3621)

Ingame store is blank

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Awesome!
Glad you didn’t have to do the local.dat deletion method.

Happy gaming

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Ingame store is blank

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

It sounds like the game isn’t able to extract/run the files needed to access the TP.

  • Close the game completely.
  • Right-click the game shortcut and on the Compatibility tab, make sure “Run As Administrator” is checked/Enabled at the bottom.
  • Run the game again normally from this shortcut.

Does this solve the problem or was “Run As Administrator” already checked/enabled?


If the above solution did not fix the problem then there is another file that must be deleted. This one will cause you to lose your saved game/graphic settings so try the above solution first so you do not have to needlessly reconfigure your settings.

  1. Close your game completely.
  2. Browse your My Computer to: C:\Users\YourComputerUserName
  3. Ensure “Show hidden files, folders and drives” is still enabled from the above method
  4. You should still see a folder in your file listing called “AppData”, open this folder
  5. Inside that folder open the “Roaming” folder
  6. Inside that folder open the “Guild Wars 2” folder
  7. Inside this Guild Wars 2 folder you should see a file called “local.dat”, rename this file to “backup-local.dat”
  8. Load up your game normally and see if the issue is fixed once in-game.
  9. If it is fixed then you will notice your settings are all reverted to default. You should reconfigure your game settings once again to your preference. You can then delete the “backup-local.dat” file.
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(edited by StinVec.3621)

Ingame store is blank

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Most TP issues are related to some temporary GW2 files where removing them will allow them to be recreated and the TP to function properly again.

Make hidden files visible and clear the game cache

  1. Close your game completely.
  2. Browse your My Computer to: “C:\Users\YourComputerUserName”
  3. Then in the window menus, click on “Tools” then “Folder Options…”
  4. In the window that pops up, click the “View” tab
  5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
  6. You should now see a folder in your file listing called “AppData”, open this folder
  7. Inside that folder open the “Local” folder
  8. Inside that folder open the “Temp” folder
  9. You should now see a folder called “gw2cache-{1501A8C1-6AA1-1601-C2A8-0115A16A0116}” or something similar. Delete this gw2cache folder.
  10. Load up your game normally and see if the issue is fixed.

note
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

  • Click your Start menu and then open Control Panel
  • In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
  • Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Attachments:

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Windows 8 black screen

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

A quick band-aid that will ignore the problem, but usually lets you play without experiencing the issue, is to run in Windowed Fullscreen mode.

If you prefer Fullscreen mode to Windowed Fullscreen and would like to actually solve the issue, then there are many things that could be causing it.


  • Does your GPU utility have an Anti-Aliasing setting and is it set to something other than Application Controlled?
    I’ve seen it mentioned that the Intel HD 4000 graphics utility does not have a setting for Anti-Aliasing, and I’ve seen others mention that it does have a setting for Anti-Aliasing.
    In your graphics utility for your Intel HD 4000, check the Anti-Aliasing setting (if it is listed as something you can adjust) and ensure it is set to “Application Controlled”.

  • Are you also using a program that has any form of on-screen display?
    If you are using MSI Afterburner, Fraps, or any other utility that has an on-screen overlay element, then this could be interfering with the game displaying properly in fullscreen.

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