Showing Posts For Loli Ruri.8307:

CPU usage way too high.

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

I suggest turning hyperthreading off, you’ll get more performance per thread by doing that anyways (unless you got smart hyperthreading), and if not, your CPU is probably parking. Hyperthreading actually makes the CPU hotter when in full load and stress, I know from overclocking i7 CPU cores. If that’s not quite enough, you should be able to regulate the multiplier on the CPU by using something like ThrottleStop, don’t need to mess with bios that way. If you really want to try this, you could try getting your warranty to work for ya, get the fan to be re-seated on the CPU with new thermal paste. Over time thermal paste actually loses effectiveness, more so with cheap thermal pastes. Yes 6 months is enough time with cheap thermal pastes.

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Take responsibility for your errors.

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

Well I know they can give you items in the game. However there are rules that govern what a customer support operator can do.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

Manually adding an IP

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

How exactly did you lose the email? You might have options available with the email provider to recover that account. What about the Anet customer support team? Can they help you to change the email? Do you have the necessary information to prove that you are the owner of the account in question? I suggest that you read the information provided in this readme thread here.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Feedback about support

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Was your ticket clear and concise? To them, time has value. Can’t always blame customer support.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

TP Eats money, support says tough luck?

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I don’t know any other business model where it’s acceptable to say “Sorry for taking your money and giving you nothing back, better luck next time”

Actually from my reading of the lastest ToS that you must agree to upon playing the game, the Gems have no actual real life money value, even if you paid for them with real money. So according to the ToS, losing gems means losing $0.

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Ticket

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Usually they’ll answer within 3 days tops. A lot of times people have found that they answer on the same day, within hours, but don’t rely on it. If after 3 days, you can always post your ticket number in the sticky thread here.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

TP Eats money, support says tough luck?

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Posted by: Loli Ruri.8307

Loli Ruri.8307

keep in mind you have only 1 chance to restore your account if i remember well what Anet said about it, and so i highly suggest you to save this solution if you really need it example if your account get hacked.

10g is not a big money, i know it takes time to do this but trust me is not worth spend the account restore for just 10g.

wish you good luck mate!

Actually gaile has said that they will do more than 1 rollback, but it requires them to be convinced. Cause I’m sure they are not going to hold it against you cause 3 years ago you got a rollback solution. The reason behind the once only is to prevent people from abusing the system, and tying up resources.

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Buying Gems with Gold error

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I saw a few other posts about this as well. You won’t get your gold back, nor any gems, sorry.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

TP Eats money, support says tough luck?

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Yeah sadly all you can really do is just earn back the gold and hopefully move on. It’s a frustrating experience, and probably has left you feeling raw about it. Hopefully it won’t ruin your experience of Guild Wars 2 forever.

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Take responsibility for your errors.

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Their policies don’t let you. That’s it really.

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Will name PWN STARZ breach tos?

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Why would you want to use a name that makes ‘you’ personally question if it’s in breach of the naming policy for? Why take the risk?

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do you think this game is fun

in Guild Wars 2 Discussion

Posted by: Loli Ruri.8307

Loli Ruri.8307

I like how this game does not feel like one big massive grind just to have a small bit of fun. It’s fun the moment I log in, and I’m left satisfied when I go away. I also have the freedom to play at my own pace, and the world is big and immersive.

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Exceedingly poor customer service

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Posted by: Loli Ruri.8307

Loli Ruri.8307

What a trivial thing to quit over. I’m sorry to say this, but it’s true.

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e-Mail from "ArenaNet?" Please read! [merged]

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Phishing email.

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Question about Zoom Unlocker

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I find it interesting that there are people who want to zoom out more in this game, yet I want to see first-person.

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Question: Circumventing swear filter

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Posted by: Loli Ruri.8307

Loli Ruri.8307

My question is, if it’s not aimed at somebody with intent to harm, what’s the problem? Are people that immature that they can’t handle a lil gaming language? But let’s be honest here too, do we really need that kind of language in order to express ourselves? And the answer imo is no.

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EU edition playing on US servers !

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I play from Australia, and anybody who knows aussie internet knows that it’s not the best in the world. Yet I do not lag in GW2. I don’t think you have anything to fear in regards to latency.

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Bought Super Minis again by accident

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Posted by: Loli Ruri.8307

Loli Ruri.8307

“I accidentally”

Means that it was your fault, not Anet’s or the Servers fault. Means they can’t intervene, unless they feel like being nice.

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Forum infraction issue/question

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Guess 2 people made mistakes? At least there is something to learn.

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Exit Game

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I use Alt + F4 all the time, works no problem. I am surprised you’re having difficulties.

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lost 25 gold due to crashing

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I guess I’m supposed to know when my game is going to crash. Was just told be careful when buying anything.

Become a soothsayer? Else how do you avoid a crash?

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delete this

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

Before you do, can I haz your stuff!

Seriously though, are you 12? Do you really have to act like a 12 year old in a game. Act your age and you won’t have this issue.

So 12 year olds have to use offensive language and obscene behavior?
There are rules to this game that serve as a warning, if people don’t follow those warnings, they face the consequences from not following those warnings. The only time there would be a problem with those warnings is when they are either not read, or there is a misunderstanding created from the wording or interpretation of those rules. I personally found the rules to be pretty straight forward and logical.

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Account Banned after two days

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Got the ticket number still? Guess not if the support account disappeared. I would recommend emailing them and support will open a customer support account for her. Somebody here have that email?

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
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Guild deleted with no chance to change tag

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I really doubt they can revert it, nor would want to. Doesn’t that word mean “same”? But we’re not talking about a word here are we?

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Can no longer buy gems, must contact support

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Confirm your identity?

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Unable to retrieve serial code

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

I read on another thread that there are problems with emailing atm.

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Im having serious problems

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

Your email you’ll have to bring up with Yahoo mail.
As for your password, some have said that it’s easier to change your password by doing a password recovery. Iuno why though.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

suspended for inappropriate language

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

Time for you to enjoy the customer support system. Explain your case and cross your fingers.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Can log in to forums, but not launcher

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I’m getting the same problems.

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GW2 Support

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Posted by: Loli Ruri.8307

Loli Ruri.8307

These days for an mmo, great customer support is a big selling point for a game. I got to agree that Anet customer support is awesome.

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Account locked

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Welcome back to the game! =)

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Transfer mistake?

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Well at least now you’re on the server I’m on. Wanna play?

Add me if you want, Loliruri.

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Any way to change "account name?"

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Yes they can do that, contact customer support.

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

Auto transferred server.

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

Yeah I suggest talking to customer support about being hacked and getting moved back to the correct location. At worst you could play the game and save up $20 worth of gems by using gold to gem exchange (that’s probably going to take a while).

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Gem store robbed me.

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Posted by: Loli Ruri.8307

Loli Ruri.8307

“But seeing as it happened 20 minutes after I used the first slot, it’s only reasonable for me to think that something dubious happened.” How do you know it happened 20 minutes after? That’s when you saw it, that does not mean that’s when it happened. It could have happened anytime from the time you logged on to ur toon to the time you saw it.

Yeah but it’s quite possible that the problem was server side and not a user base error. And for the sake of keeping customers happy, what really is the problem with reverting the purchase? Anet got it’s money, why not keep a happy customer as well?

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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i got hacked and the hacker moved my toons

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Try the 3 days and older sticky thread.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

Gem store robbed me.

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

The OP only “clicked and confirmed” 1 purchase. Considering how the purchase did not go through, it’s understandable that the customer would try again. Being charged twice is unacceptable. There is no reason why Anet should hold back on helping this customer, unless their plan is to pretty much destroy trust in their player base. Yes I understand that there is policy, but does policy also mean being heartless? What does Anet lose by returning 800 gems and removing a character slot?

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

My account has been wrongfully suspended

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

Did you file a ticket? Customer support is your help.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Question about Trademark Names

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I get what you mean. But it’s a good idea not to call it an offense for this situation at least. The word offense gives the impression that the player did something bad or wrong. Yes I know what you’re saying. In this case the player chose the nickname before the copyright or trademark became live, even though the player does not own the name.

Why only first time offenders? So if this same thing happened twice, second time I’d get 72 hour ban?

One more thing, what would actually prompt the name change? A player report, or would it actually require the company to contact Anet? I can almost guarantee that no company is going to care about a casual player who isn’t even making money from such a nickname in an online game. The only people who will probably even care at most would either be Anet staff who are doing their job, and people reporting players. End of the day, how much importance is placed on the rule?

One last thing? What does this apply to? Local copyright/trademarks, or international? If local, local to where?

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

(edited by Loli Ruri.8307)

Question about Trademark Names

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Posted by: Loli Ruri.8307

Loli Ruri.8307

So what happens if a player makes a character name, and a year later from making that character name, a company out there in the world trademarks it? Does that player get penalized with a 72 hour ban and forced rename?

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"ArenaNet’s policy on 3rd-Party Programs" [merged]

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I honestly didn’t think it was hard to simply just use 2 keyboards at the same time. Then again I don’t bother with dual boxing anyways.

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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"ArenaNet’s policy on 3rd-Party Programs" [merged]

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Posted by: Loli Ruri.8307

Loli Ruri.8307

As long as they don’t confuse automated with real people. End of the day, Anet are not a bunch of soothsayers.

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Naming Violation or misunderstanding

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I had a look on the Trademark Electronic Search System (TESS) and found that the trademarks “Nipper” are dead. The only things close to it that are live, are only similar in name, but not the same. If there was an issue for Nipper alone, then each of those companies with similar names should sue each other. Either way, I looked and found nothing to support your case.

Also stated that it’s upto Anet, and that the op needs to bring this up with Anet customer support.

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MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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(edited by Loli Ruri.8307)

Naming Violation or misunderstanding

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Posted by: Loli Ruri.8307

Loli Ruri.8307

That’s your opiniuon, but the facts say something different.

What facts?
Even your link doesn’t support what you claim. Have a look:
http://tv.rca.com/company/history.asp
It only mentions the name as the name of the dog being a mascot. It refers to the painting “His Master’s Voice” as the trademark “acquired by the Radio Corporation of America.”

I’m not convinced, especially when you come here and say “That’s your opiniuon” and talk about “facts” without supporting evidence. And why does it matter? Why debate this? Because this is somebody’s in-game name that has been ripped away. Yes it’s not our choice to decide, but what am I supposed to do when somebody says it’s a trademark when it’s clearly not?

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

(edited by Loli Ruri.8307)

Naming Violation or misunderstanding

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Posted by: Loli Ruri.8307

Loli Ruri.8307

It is also the name of the dog used in the painting “his masters voice”.

This is your answer right here. It’s a copyrighted tradmark so it violates Anets naming policy.

We do not permit names that:
•Reference names of copyrighted or trademarked characters, materials, or products.

That pretty much sums it up right there. You can try to appeal as they gave you a different reason, but that above is good enough reason alone.

It is not a trademarked name, im sorry thats completely wrong. It is simply a piece of information ABOUT the painting. The trade mark is “HMV” not nipper.

TLDR; Your wrong sorry.

Don’t be sorry, because you are wrong. RCA was the original copyright holder to the name “Nipper”, the dog in the HMV painting, . The image in the painting was copyrighted as a logo. It is still in use, and is still copyrighted as is the name of the dog in the image.

FYI, don’t search the word “nipper” because you will only find the common meanings. Try searching RCA copyright nipper chipper (the younger version of the dog) or a combination of them. In the US, it’s a very well known logo/trademark and most of the older generation probobly remembers him much better then the younger players.

Here you go, found the info myself a few seconds with a single search.
http://tv.rca.com/company/history.asp

Wrong, mascot’s name is not a trademark, nor is it copyrighted. “His Master’s Voice” is the trademark, not the actual name “Nipper”.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

Naming Violation or misunderstanding

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I’ve checked the information myself. Thank you.

What information did you check? And what are your references? If your references are urban dictionary, please stop right there; because that is not a source of credible information.

I googled the name and I checked almost 10 different sites. Google is not necessarily the promoter of all wisdom or the truth, but I guess that I didn’t miss out on many good sources. Among them at least 5 dictionaries (not necessary the urban ones, but some with a better name).

I’m googling the name and can’t find any credible websites that promote your statement. Not only that, but even if you were right, there still has to be a context to suggest what you are saying. Right there your whole argument falls apart. I’m sorry, but I’m not convinced.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

Naming Violation or misunderstanding

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Posted by: Loli Ruri.8307

Loli Ruri.8307

I’ve checked the information myself. Thank you.

What information did you check? And what are your references? If your references are urban dictionary, please stop right there; because that is not a source of credible information.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Naming Violation or misunderstanding

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Posted by: Loli Ruri.8307

Loli Ruri.8307

It is also the name of the dog used in the painting “his masters voice”.

This is your answer right here. It’s a copyrighted tradmark so it violates Anets naming policy.

We do not permit names that:
•Reference names of copyrighted or trademarked characters, materials, or products.

That pretty much sums it up right there. You can try to appeal as they gave you a different reason, but that above is good enough reason alone.

Are you sure it’s copyrighted, or even a trademark? “his masters voice” is a trademark, but not the name Nipper. I think you got it all wrong here!

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
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Naming Violation or misunderstanding

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

Anyways obviously this is a mistake. I know I’m not affiliated with the Anet staff, but I’m not a fool and I can see there’s nothing wrong here. Just file your ticket with as much evidence to support your claims as possible. As for the people arguing racism, I can’t see any evidence to support your claims, and I’m not blind or ignorant. And anyways it’s not up to us to judge. We can only advise the OP as to what decision to make at this point.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

Naming Violation or misunderstanding

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

Then people can get banned for any name. There will always be haters in this world, and the chance somebody will agree.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.