No one is saying that there’s a “blue screen code” for overheating.
As I said, an overheating CPU can result in a BSOD. This is because certain functions can stop responding due to temperature. The particular stop code is going to be random depending on what the CPU was doing at the time.
As for a GPU overheating, a bluescreen is a very common symptom – most often the BSOD will show that the GPU driver has stopped responding.
“Heat doesn’t cause blue screens.”
Yes, it does. Heat can also cause additional unusual problems. An overheating CPU or GPU can produce unpredictable results – bluescreens being one of them.
It could be a software conflict:
—> System Memory <—
Physical: 13451MB/16308MB 82%
Paged: 15310MB/18740MB 81%
Virtual: 3853MB/ 4095MB 94%
Load: 17%
CommitTotal: 3429MB
CommitLimit: 18740MB
CommitPeak: 3509MB
SystemCache: 1496MB
HandleCount: 37156
ProcessCount: 116 <— Wow…that’s a lot of stuff running in the background!
ThreadCount: 1253
I recommend that you disable any start-up programs that aren’t needed, then reboot. More info here:
Working. Thanks.
I should’ve thought to check the command line page.
It’s the “net” coding. I understand the “N-squared” problem, but WoW did a much better job with it. I still believe the “net” coding could be optimized to result in greatly improved performance – they just need to figure out how to do it.
Seriously, when I was playing WoW, we ran 40-man raids on single-core processors with great performance. A-net is doing something wrong here in regards to how more players around causes more massive FPS drops.
I believe it can be fixed, they just need to change how the “number of players around” code works. I also think a view distance slider would help. It was there in WoW and could make a HUGE difference in FPS.
But, that’s just my opinion.
For the OP, do complete malware scans – this looks like a browser hijack to me.
“Cleaned and reapplied thermal compound, dropped temps, but TMPIN0 still reaches 97C+ during stress tests and gaming.”
Something either went wrong with the repair or your cooling system is malfunctioning.
It’s somewhat rare, but a heatpipe can fail if the seal breaks on the copper piping. I have seen this happen (well no, I couldn’t SEE it), but it can certainly cause this problem on a laptop.
What I did was order a (used) heatsink and fan assembly on Ebay for this particular laptop that was overheating. Unfortunately, it was a bit expensive (about 80 bucks), but it was not available anywhere else I looked. It did solve the problem though, which proved that the heat-pipe was defective.
This particular laptop was reaching mid-90’s C just watching Youtube videos. After the repair, it maxed out in the mid-70’s range (I had already tried new thermal grease and pads).
If this is happening to you, it’s a defective design in the LCD matrix OR the LCD matrix driver circuitry (I don’t know who manufactures monitors for Dell, but it wouldn’t surprise me if they are the ‘cheapest’ that can be found).
CRT Phosphor burn-in is a legit concern – but who in this day and age is using a CRT monitor with their computer? Even if someone is (still) using a CRT monitor, this will only occur if the brightness and contrast are set too high.
This problem won’t occur on an LCD unless defective components are involved. I don’t even have this problem on my 8-year-old plasma TV. My PC is on for anywhere between 8 and 12 hours a day (sometimes longer) and this ‘problem’ does not occur for me (Samsung monitor). No, I don’t use a screensaver – my desktop is always there.
So…no…I don’t see this being a real problem if you are using a good quality monitor.
If your cooling system is functioning properly (and is adequate); you will be able to max all cores of your CPU to 100% usage for hours – without overheating.
/waves at Brother Grimm
Despite my (in)sanity, for some reason, I still try to help people understand how the internet works.
<sigh>I never said it was a problem on your side.
I stated that it was probably a routing issue. This can happen for various reasons outside of your control, as well as A-net’s or your ISP. This cannot be verified without a trace route. Please provide one.
The driver isn’t crashing for no reason. Usually, this indicates a hardware problem, although (on rare occasions) it could be a corrupted driver install or damaged OS. Neither of those things will occur if all the hardware is working properly.
Also, the OP said that this started when he upgraded his video card. I don’t know what card he had before, but this card probably requires significantly more power to operate (correctly) than his previous card.
This is why I want to know [specifically] what power supply he has. If his PS can’t supply enough power to the new card, it would certainly crash.
Ulof.8246 -
Let’s make sure you aren’t having any software conflicts with GW2. Try disabling as many of your unneeded start-up programs as possible:
http://winsupersite.com/windows-8/windows-8-tip-manage-startup-applications
Update your graphics drivers for Windows 8.1.
After that, update DirectX (just to make sure):
http://www.microsoft.com/en-in/download/details.aspx?id=34429
I use Avast. Really, you don’t need all that extra junk (Grimefighter, etc.). The only ‘extra’ feature I install with Avast is the program updater, which is quite useful. The only anti-virus protection you truly need with Avast is the ‘File’ shield.
Go to the Control Panel and choose ‘Programs and Features’. If you right-click on Avast, you have the option to change it. Choose the custom one and uncheck everything but ‘File Shield’ and ‘Program Updater’. After it finishes, reboot your PC.
I think you forgot the part where everything worked perfectly fine before the september patch and how there’s always issues every time a new patch comes out.
The patch has nothing to do with (nor will it affect) routing issues.
Some firewall (internet security) programs have problems when the GW2 executable file has been changed, but again, that isn’t problem with the A-net servers.
Seeing as I use the Windows firewall instead of a third-party firewall, I never have an issue with ‘internet security’ programs messing with GW2.
GW2 servers don’t support ICMP packets – in other words, if you ping one of the servers, you will get no response. This is normal.
Your problem is likely a routing issue between you and the GW2 servers. However, without a TraceRT we have no information that can verify this.
Personally, I wouldn’t use it as it may cause problems with the game.
It’s a hardware problem.
What power supply do you have?
Also this article looked interesting. Maybe something is going on here as well.
http://www.ghacks.net/2007/05/10/the-memory-could-not-be-read-error/
Uhh…yeah…I would ignore that article because the guy that wrote it is an idiot and has no clue about what he’s talking about.
However, I do agree that this appears to be a RAM problem (or possibly a third-party program in memory that is conflicting with GW2).
zetokki.9857 -
Have you tried replacing the monitor cable? Have you tried a different monitor?
I ask those questions because a GPU failure that looks like that would be very unusual – especially for it to happen on two computers.
Depends on how much you play.
If I remember correctly, GW2 uses about 50-60Kbps (Kbytes/second). Without doing any math, I think you would probably be OK with a 10G/month limit.
It could be a software conflict. Try disabling all unneeded start-up programs, then reboot and try GW2 again.
More info here:
TDR is not a bug and Nvidia can’t do anything to their drivers that can help failing hardware.
TDR is there to try and reboot the video card when it stops responding for a certain period of time – without having to reboot the computer. If TDR triggers, there’s a very high chance that there’s a hardware problem (I suppose a broken OS might cause this; but I’ve yet to see it).
(edited by abomally.2694)
Noticeable stuttering issues since the patch
in Account & Technical Support
Posted by: abomally.2694
They changed something, I noticed the same stuttering. I believe they changed how the audio works because it seems more consistent and doesn’t seem to “miss” as much as before.
Personally, I would prefer a better framerate and I am not really concerned about audio “dropouts” for certain voices during events. I believe this is taking more processor time for audio, therefore you lose some on video and network.
This is just MY theory though. I can’t really complain too much because I don’t have a high-end gaming machine like most here.
I have a G500 mouse (not sure if it’s the “s” version). What I did was disable the Logitech mouse software from running at start-up – you don’t really need it.
My mouse 5 button is ‘autorun’ and my mouse 4 button is ‘dodge’. You can disable the Logitech software by using MSCONFIG:
It’s hard to speculate what actually happened, but my guess would be that there was a loose foreign object (maybe a little solder ball) that managed to short out some power connection near the diode.
The diode probably got hot enough to smoke, but may still be good. Diodes can take some pretty hot temperatures without failing. They actually make good temperature sensors for soldering irons because their voltage drop varies linearly with temperature.
This is probably just a one time occurrence, but I would make sure to look around for loose objects inside the laptop case (maybe shake out it a bit).
Edited to add:
Brother Grimm.5176 is correct. I’d like to add to his post, in that static damage is often the cause for these failures. Static can actually damage a component without it failing right away. In fact, it can take months in some cases.
I cringe when I see people handle computer component circuit boards and touch the boards and connectors – especially when they aren’t even wearing a ground strap. This is something you should never do.
(edited by abomally.2694)
All I can say it works for me. A 4 second count down after login is complete and bam, game starts.
This is what we are saying. I can login and play just fine, but I didn’t have to click “login” before – just starting up the launcher would automatically load up the game (after the 4 second “autoplay” timer). Looks like they changed this for some reason.
Edited to add: I haven’t bothered to mess with this, although I might try deleting the local.dat file.
Yeah, I noticed that I have to click “Login” now also. It’s a minor annoyance, but they’ll probably fix it unless it was an intentional change.
AVG is known for having a lot of false-positives. I recommend switching to Avast. I’ve had no problems with any game using Avast (free version).
You are running out of memory because you are running a 32 bit OS. I recommend switching to a 64 bit OS.
Alternatively, you can try adding the 3 Gig switch:
http://scorpion.tordivel.no/help/GettingStarted/3gswitch.htm
—> System Memory <—
Physical: 3663MB/ 6024MB 60%
Paged: 10231MB/13263MB 77%
Virtual: 3759MB/ 4095MB 91%
Load: 39%
CommitTotal: 3032MB
CommitLimit: 13263MB
CommitPeak: 11675MB <—- HUGE amount of peak memory usage
SystemCache: 3652MB
HandleCount: 46719
ProcessCount: 103 <—- HUGE amount of background processes running
ThreadCount: 1917
A good start would be to eliminate the possibility of software conflicts with GW2 (and lower the high amount of RAM usage). You can use MSCONFIG to do this.
More info here:
Beldin,
I was thinking, 1,5 month ago, GW2 had no problem at all running on the same computer. So, upgrading to 64 bit is, in my opinion not the only way to solve it. I am not saying that it won’t work, I am glad that you want to help me.
What I want to say, the errors came a 1,5 month ago and before I had no problems at all.
Maybe there is another way to solve this?
I look forward to your reply.
Well, there is another thing you can try. You can set the 3 Gig switch in the boot.ini file.
More info here:
im having the same issue here is my game advisor results
You need these drivers:
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&FamilyId=39&ProductID=3319&ProdId=3319
“I’m certain the issue was caused by the GW2 client not responding well to any overclocking/simulated overclocking that occured, as I have had 0 crashes in the past WEEK after doing this.”
It’s not that. It’s that your system was unstable and GW2 just happened to stress it enough to cause crashes.
I’m glad you have resolved the issue though.
You can find your graphics drivers here (Intel HD 4600):
https://downloadcenter.intel.com/SearchResult.aspx?lang=&ProductID=3720&ProdId=3720
A couple of ways to lower the file size:
1) Record at a lower framerate (25 FPS is actually fine, if you have that option).
2) After you are done recording, re-render it with a video editing program and use the Xvid or DivX codec for the compression. You should be able to find a good balance between file size and quality, but you may need to experiment a bit with the codec settings. I’ve was able to achieve a file size about 15 times smaller back when I was recording WoW videos.
Your CPU is throttling due to temperature. Check your cooling system and fans. You may need to replace the thermal grease on the CPU or get a better heatsink/fan.
BTW, the max temperature for that CPU is 61 C:
http://www.cpu-world.com/CPUs/Bulldozer/AMD-FX-Series%20FX-8150.html
Go to your account on this website. You can try setting up the mobile authentication, which bypasses using e-mail authentication. That way you just use your cell phone to authenticate.
Give that a shot.
Try here for your graphics driver:
Well, I can’t find any information on the power supply for the iBuyPower Revolt. I really need the info off of the power supply itself to try and determine its quality. Your symptoms do sound like a power supply issue (could also be motherboard or GPU).
TDR isn’t a bug. It’s designed to try and recover a GPU if it’s unresponsive for a certain period of time in order to try and prevent having to restart the computer. If all hardware is working correctly, you will never trigger TDR.
What power supply do you have?
Update your OS and graphics drivers.
You should really stop time traveling.
Seriously though, we need more information about your system, in particular CPU and GPU temperatures when the game is running would be a good start.
Update your graphics drivers and OS.
If I remember right, you hold the ALT key and right-click the item. Then you can choose how many to split.
“So if you really support 32-bits Windows as the minimal requirement, you can’t tell people to go upgrade for a 64-bits PC with 8 GB RAM.”
People should not be installing a 32 bit OS if they have more than 3.5 gig (3 gig realistically) of RAM or installing more RAM than that if they have a 32 bit OS. It’s just wasted and might cause issues.
Marmag.5823, from your log:
Memory: 8192MB RAM
Available OS Memory: 3538MB RAM <—- max you can use on a 32 bit OS
So yes, upgrade to a 64 bit OS if you want to be able to make use of the 8 Gig of RAM you have.
You’re welcome! Glad it has been resolved.