We currently have no plans to release the Guild Wars 2 source code to the public.
If you are interested in building tools to enhance yours and other players’ Guild Wars 2 experience, please check out the API Development subforum. Check the stickies for more information on what information is exposed via our APIs.
What you need to do is avoid being hit by Horrik’s cannon fire during the barrage phase of the final boss battle.
So, getting hit by Horrik’s attacks while fighting Mai and Horrik on the ground don’t count against this achievement.
Also, during the barrage phases, other cannons besides Horrik’s are shooting AoE cannon fire. Those other cannon blasts also don’t count against this achievement.
Is this for Light, Medium, and Heavy armor? Has the armor been transmuted?
I see this only on Med chest, leg, and foot armor. PvP as well. This the case?
Crashes and Crash Reports
As a general rule, do not submit crash reports in the Game Bugs forum. Instead, when the crash report dialogue box comes up after your crash, please fill it out with any relevant details (i.e. what world you’re on, what profession you’re playing, what actions you were taking prior to the crash, etc.). These reports go directly to our programmers and help them identify what’s causing the issue. Most of the time, these crashes will be fixed for the next build before it’s even reported on the forums; that’s how fast our programmers are working!
If you think you may be encountering a crash that is not gameplay related, then please post in the Tech Support forum.
This brings up a good point though. Cliff, how hard would it be to get an API status json that contained all if the API calls and their statuses?
It’s a good idea, but it’s not super easy, unfortunately. It would need to run on a server outside of our normal datacenters to be effective for external failures like DNS problems.
We do have internal monitoring of our services of course, but errors reported by those systems don’t map directly to specific API failures. To do a really good job, we’d need to write services that top into our monitoring, and translate them to specific API failures.
Long story short, if there’s enough interest, maybe one of you could write a status site. It would probably work just as well as one we’d create, if not better.
As Colin mentions in this post and this post, based upon community feedback, we are adjusting our strategy to include a larger mix of permanent updates in the future.
Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra
We’re investigating the issue. It’s been mentioned several times—we simply don’t have the time or manpower to reply to every single post, so lack of a “red” response doesn’t mean that we don’t know about or aren’t looking at the bug.
I’m concerned that your account was compromised and may be compromised again. AP’s suggestions are good. You might want to contact Support to get some tips on securing your account. Sometimes, a hacker gains access but doesn’t strip the account right away — which doesn’t make it clear that the account was compromised — but it would be unfortunate for you to find that later on, damage is done.
The only way a new character would appear is if someone else gained (and perhaps continues to have) access to your account.
I’ve merged name questions again. Please read my posts in this thread for your answers. (And if you search “Name” in the future, you should find this thread, to avoid us hosting and answering a mass of posts on the same topic.)
I just spent gems to do a transfer from blackgate to ET, but I screwed up and ended up in northern shiverspeak……I need a refund or something to move to ET…
My guild is there…
Thanks…
Gulianbar
Last I heard, we couldn’t give refunds or move players when the player makes an error of this kind. You certainly can submit a ticket, but I’m not sure that it will be fruitful.
Exactly the same issue here, as described in this thread.
A couple of months, patches and content updates came and went, and the name is still inconsistent both for me and other players
Incident number 130601-000123 with further details, if that helps.
I overheard two of the GMs discussing this issue just yesterday. I’ll see if there’s an update, but do be assured we’re aware of this quirk. Fortunately, it only affects a few players so… ummm… consider yourself special?
Glad this sorted out. I’d like to suggest that in the future, if you get an error message of a general (not specifically account-based) nature, the best place to post is probably the Technical Support Forum.
Sorry about the outage — we changed our authoritative DNS servers this morning for guildwars2.com and it seems like tiles.guildwars2.com didn’t make it over to the new server.
It should be fixed now, or within a few minutes depending on negative caching.
Have her clear out her inbox. Too many messages (even if they don’t count against the X/10 limit) will prevent new mail from arriving from other players.
I just posted another ticket the number is #130626-000375. Please take care of both problems because i am really tired of it.
Cheers,
Pinky
This forum is for tickets three days or older. Please feel free to post if you do not get a response in three days, but this ticket is just a couple of hours old. Do be aware that items purchased may take up to 24 hours to arrive, particularly after a new build with new items available for purchase. Thanks.
We must verify that you own the account, so please update to answer the questions in the ticket. Please check your Spam filter, because sometimes the survey isn’t filtered by your mail sender, but the answer to the ticket IS filtered. And yes, it’s frustrating!
An agent is going to send this to you right now. Please look for it in your Spam Filter, Junk Mail, and any automatic blocks that you may set up, because we truly are trying to help.
Cloudfront is just a CDN that serves the CSS and JS files. That is the correct domain that should be used for site assets. IIRC, there’s a second one used for user file attachments.
This seems to be an ongoing issue for this game. I get home from work, decide I want to buy some festival items only to have the system refuse me because it appears to lock my account down after I’ve used a certain number of pre-paid cards.
I only have a week off work. Pre-paid cards that work online in US dollars are not easy to come by here. By the time the card is bought and activated I typically have no more than 48 hours to argue with your support to fix it.
Honestly frustrating right now doesn’t cover it.
Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you on an individual basis. I’m sorry for the inconvenience, but I do believe they will help you very promptly.
You may need to file a support ticket if you find that this is not simply an issue with a temporary delay in mails, and if you’re sure your mailbox can accept mails, that is, that it is empty or nearly empty.
I had posted earlier on the boards and had just one more question. Several family members including my son play this game. I have already posted a support ticket and I am waiting a response. I received a message on login this morning that my account was perm banned do to modifying or tampering with the game. My son and his guild mates said there was an exploit in the new dungeon yesterday that occurred after killing the last boss. I have no idea if that is true or not, I did do the new dungeon yesterday afternoon with a PUG group; however we FAILED to kill the last boss and did not complete the dungeon. This is the only thing I did yesterday, because it took so long to do the dungeon. Can Areanet go back and look at my account and see that I failed the dungeon and did not tamper with the game? I promise I did not do anything wrong expect my character died a lot, lol.
You have submitted a ticket to ask about this, and that’s good. There’s really no point in posting at this time; the team will answer you as quickly as possible.
The forums are designed for follow-ups (after three days in the specific thread) and for general questions of an account nature. But we specifically do not encourage a “submit-and-immediately-post” culture.
If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.
First, we don’t take action on a game account for what takes place on Facebook.
Secondly, all reports are reviewed, so an account reported once or one hundred times will be suspended or terminated only if that action in deserved, not because people conspired to submit lots of reports or tickets. (In fact, those who submit reports or tickets can face consequences for false or harassing reports.)
I feel that you may not have all the details about this situation. You may want to discuss this further with your friend. And naturally she can contact Support by filing a ticket through the “Ask a Question” tab on that linked page if she has questions.
I wanted to jump in here and clear up the confusion about why traps are unavailable. We have disabled the use of traps in WvW because of a bug that came up in the recent patch. We will be turning traps back on as soon as possible once we resolve this issue.
Yep, Harathi Hinterlands is still there twice. The first has all POIs and all sectors, the second has all waypoints and vistas but no landmarks and only 1 sector (tasks and skill challenges are all present in both).
We’re aware that Kiel is still getting stuck and are working on it. In the meantime, you can work around the problem by making sure that at least one member of your party gets inside the area and engages the mob before Kiel does.
What class/gender are you? Can you cite another transformation that doesn’t prevent you from changing utility skills? Only the male/medium armor was changed, and I tried out several other transformations and they all lock my utility skills in place.
Just contact support and explain to them that you made a mistake on your Display Name and would like to repurchase the game after a refund so you can make a new one(since you can’t change it yourself). They might not flag your CC if you explain. If they do, don’t you have more than 1 CC?
I would strongly suggest against this method. It is misuse of a system for something it ins’t intended for. You are basicly saying that the game is bad and you made a mistake buying it and then directly buying it again.
The displayname is often more a big thing for the person then for the people around them. Besides that, they are looking in ways of offering you and others a good and solid way to do this in the future.
A feature which btw may never come.
I always thought the refund was there for satisfaction guarantee or something. If the OP is not satisfied because he’s bothered by the Display Name, I think it’s a valid reason.
No it absolutely is not a valid reason, and the account will be irrevocably closed. Any achievements or acquisitions will be lost, names will be lost, and if a GW account is linked, that HoM will be lost forever as well. Please do not suggest this again.
Thank you, but I thought I should mention that every one of your suggestions has been discussed over the last year or so. In my ideal world, display name changes would be a Gem Store purchase, would be infrequent or one-per-customer, and would not be allowed for accounts that had sustained significant infractions. So yes, we’ve already thought through these and many other elements and if the feature comes to be, the team responsible for its design is well aware of the various permutations of what we should offer.
We’re looking into this, no changes were made to the encounter that I know of, so it sounds like some unrelated change might have introduced a bug. And as we’ve stated several times, we simply don’t have time or manpower to answer every single post, so it doesn’t mean that we’re ignoring an issue if we don’t reply right away. : )
We appreciate feedback regarding the recent changes, whether it is positive or negative. In order to keep general feedback in an easy-to-find place, we’re going to close this thread and ask that you continue your discussion in the existing thread regarding these changes.
It’s actually significantly cheaper than a sub fee. The $20 you spend is the initial cost. It could also cost $10 + Gold, or no money at all if you have enough gold.
Once you have a server, it costs 480 gems for 20 days, 960 for 40 days, 1440 for 60 days. That’s less than $10/mo if only one person is supporting the server. Anyone can apply time to servers. Also, don’t forget you can convert gold to gems.
Ok thanks, Ill have to put in the ticket for him because his forum account is banned too, from when his account got banned. Thanks for your help!
Just a note: Your friend will always be able to file a support ticket. His forum account may be deactivated right now, but the support system is open. We cannot assist someone through a third party, for security reasons.
Please ask him to contact Support by filing a ticket through the “Ask a Question” tab on that linked page and we’ll give him a hand.
. It would probably work just as well as one we’d create, if not better.
