Guild Wars 2

1 Year Ago

" So I just took 12k dmg from backstab "
https://forum-en.gw2archive.eu/forum/professions/thief/So-I-just-took-12k-dmg-from-backstab

“What is the logic behind this balance? I’ve been repeatedly killed by thieves in 2, yes count them TWO hits in WvW tonight. What is the logic behind giving a class the ability to immobilize me, then 2-shot me, all in the span of less than one second, from stealth. I’m running full level 80 exotic soldier (PVT) gear, 21k hp.” 1st new year thread oabout thief High BackStab damage 12K+: Arena net close the thread?

" come one please, nerf stealth "
https://forum-en.gw2archive.eu/forum/professions/thief/come-one-please-nerf-stealth

“its totally insane how a class with stealth can just pop it and even when hit directly remain in stealth, classes like thief just stealth spam using cloak and dagger and reset a fight at will, it takes no great feat of skill to just spam stealth nonstop stabing a player who has no clue where you are. yes I have an 80 thief” Arena net close thread.

" Thief Stealth = Worst Mistake In The Game "
https://forum-en.gw2archive.eu/forum/professions/thief/Thief-Stealth-Worst-Mistake-In-The-Game

“So other then Thieves that rely on the games most broken mechanic anyone else think that it is LONG over due that Anet pull the finger out and fix Stealth? Is it not bad enough they have obscene damage and movement they have to have the most broken mechanic in the game”.

“Sure i know the Thieves will come screaming “L2P” and such but anyone else think this mechanic is seriously in need of being fixed. Why is it that Stealth in other MMO is a “Use at right time” mechanic but here its “lol spam, spam, spam” mechanic…”

" How to get 10k BS Thief? "
https://forum-en.gw2archive.eu/forum/professions/thief/How-to-get-10k-BS-Thief

“I’ve seen some people get up to 10k backstabs on people in WVW and I’m just wondering what would be optimal to get numbers like that?”

" Why is this acceptable? "
https://forum-en.gw2archive.eu/forum/professions/thief/Why-is-this-acceptable/page/3#post3105391

“All of this damage was done in the span of about two to three seconds. I was dead before I even had a chance to react. This is running full Toughness/Vitality exotics with ascended trinkets” Arena net close thread

Recent

" One shotted" by theif, 18519 damage "
https://forum-en.gw2archive.eu/forum/game/wuv/One-shotted-by-theif-18519-damage/first#post5220626

“It was across 4 hits but they were all at once for the most part, the biggest being 9090. He jumped on me and I was down, period, gone. I have WvW’d enough to be in the silver ranks, I have NEVER died this fast, ever. This patch is broken, fix it”

" Two Shotted in WvW since Jun 23 patch "
https://forum-en.gw2archive.eu/forum/game/wuv/Two-Shotted-in-WvW-since-Jun-23-patch/first#post5225834

“I am not sure if this is a problem in PvP, but in WvW I am getting Two Shotted now since yesterday’s patch and this just sucks…!”

“Anyone else?”

“Mesmers, Thiefs and certain Warri skills is the worst. I run tanky condi builds on my classes and one shot eats like 90% of my HP seriously!”

Results:

2015> 2012
83% Of Back Stab Reports : Arena net Close
0 Step Forward, 3 Steps Back

That is what the hell happened to wvw
-Thief-

2 Years Ago

" 13000er Backstab hit? Where is the challenge? "
https://forum-en.gw2archive.eu/forum/professions/thief/13000er-Backstab-hit-Where-is-the-challenge/first#post345115

“Why a thief can hit me with 1923 toughness with 9088 and is 2 seconds also invisible?
He is selected but invisible, wtf? Thats overpowerd and not fair. I mean the invisible.
Damage is ok. Thief can kill everyone with 2-3 backstabs”. Arena net close thread.

" Im tromatized now "
https://forum-en.gw2archive.eu/forum/professions/thief/Im-tromatized-now/first#post319321

“I just got hit with backstab 13.8k followed by hearthseeker 3k +3k on my gardian”.
Arena net close thread

" Cloak n Dagger 7.3k, backstab 12.7k "
https://forum-en.gw2archive.eu/forum/professions/thief/Cloak-n-Dagger-7-3k-backstab-12-7k

“I was pretty impressed. This thief instabgibbed my thief. Currently im running 20/30/0/20/0 w/15k health, all zerker exotic.
Basically, he came outta stealth, stole on me, cnd’d me and backstabbed = dead”. Arena net close thread.

" Thief cheating is too common in WvW "
https://forum-en.gw2archive.eu/forum/professions/thief/Thief-cheating-is-too-common-in-WvW

“I’ve had invisible thieves magically catch up to me while I have a huge lead and a speed buff. When they get to me, they still have plenty of initiative to quickly stun and finish me off.
I’ve had thieves take me down to 0 health nearly instantly”

" 25k Backstab = Skillz "
https://forum-en.gw2archive.eu/forum/professions/thief/25k-Backstab-Skillz/first#post381021

" Anet….Backstab + 150% Dmg Signet + 5 Mights "
https://forum-en.gw2archive.eu/forum/professions/thief/Anet-Backstab-150-Dmg-Signet-5-Mights

“The problem isnt backstab tho it what it does with other abilities / traites. These massive hits are coming from glass canon builds using Backstab + 150% damage signet along with a trait that gives 5 stacks of might for using that signet.
example, a 15k crit backstab would have only been around 9k damage without the signet and might. the actual backstab without a crit would have been around 4.5 k damage”.

" Thief one-shot? "
https://forum-en.gw2archive.eu/forum/professions/thief/Thief-one-shot/first#post450335

“Hi guys I wanted to ask you questions about the thief … today happened to me a very strange thing, when I was a thief SPvP appeared behind me and killed me (crit 16/17k) as you can? know this build?”

" [Video] Thief PvP | Game of Trolls – Stab you "
https://forum-en.gw2archive.eu/forum/professions/thief/Video-Thief-PvP-Game-of-Trolls-Stab-you/first#post458680
‘11K+ Backstab’

" Don’t you dare touch Backstab "
https://forum-en.gw2archive.eu/forum/professions/thief/Don-t-you-dare-touch-Backstab

" You Sir hit the nail on the head. No class should be able to profit from spamming just one or two abilities, whether it’s a thief or not "

" Someone has recently posted an 18k backstab in the sPvP forum, it is simply beyond stupid and makes a mockery of a game that supposedly has a high skill cap.
As for the excuses about being a glass cannon, thief is ezmode as a glass cannon, which is precisely why so many play it, you can get away with playing a glass cannon when stealth, moblity + escapability combine with ridiculous damage to give a far more survivable glass cannon then you get for most other classes".

" No wonder this game has dropped from top 3 on Twitch to 32 as I speak, esport don’t"

Solori.6025:

SimenAaserud.3598:

After the patch hit, WvW roaming has become impossible.
Before there were good fights over a period of time. Now it is like the first burst wins.
I’ve also noticed a lot of people have grabbed their mesmer because PU Mesmer (Condition) is absolutely broken. A long with shatter mesmer also has a insane burst.
Please fix it. I dont enjoy this play style AT ALL. Maybe bring both physical and condition dmg down again. Especially in WvW. Will add that this also regards other classes as well, but mesmer is the one who I personally have noticed is the most powerful.
Tips: Nerf burning, condition ranger can claim 4-6k ticks now.
Thanks.

LOL no.

Everyone is doing high burst.
Thieves can backstab and HS for 10k

and Engies can 1 shot you.

Flavor of the month is Zerker.

Guild Wars 2 Beta continue 2 years+

Interpret Interrupt.3824:

Maybe it is not an easy fix. Z axis is not a trivial thing you know.

Not easy to fix? 1-2+ years and still releasing expansion?

Sarevok.2638:

An open world boss event shouldn’t need tons of jumping, taxing and basically manipulating the megaserver system just to have a CHANCE, we already have that with Triple Trouble and quite a large number of people skip that boss because of the large ammount of organisation effort required INCLUDING said manipulation of the system, for not enough chance of good loot.

Common Sense~

Shaogin.2679:

Page 2 bug fixed

D best.3547:

PvP should always be about skill, but it shouldn’t require you to go Berserkers because tanks don’t work in the current meta. Currently there are a variety of stun/imobilize+1shot builds out there and that is bad. 1 shot builds reward playing for hitting hard not fighting intelligently. I would define intelligent play as recognizing and dodging high burst, and creating areas of pressure to keep people off points.

With the current state of things everything is about reactions which isn’t bad, many games like FPS and Supper Smash Brothers are almost all about reaction time, However no reaction time games will have instant abilities or stealth as those two things do not allow for anything other than a guess.

So what needs to happen, either all abilities need to have clear cast indicators and stealth needs to be taken out of the game or Numbers need to be tweaked so stealth+stun+1 shot doesn’t happen.

That is why other mmo game company pvp work because of skill play like you said. Skill play is cenered’ around risk-reward. Your suggestion is good but i finally realize after Arena net limit our traits: the only best suggestion that need to happen is for Arena net to re-make gw2 entire game. Also to hire a team of leaders who believe in challenge, skill-play and who take serious action when there is a problem, and who also work with their players including their suggestion, in the end.. will find solution to their concerns and make improvement and serious change for the better.

" Leaders think and talk about the solutions. Followers think and talk about the problems "
Brian Tracy

" The signs of outstanding leadership appear primarily among the followers. Are the followers reaching their potential? Are they learning? Serving? Do they achieve the required results? Do they change with grace? Manage conflict? "
Max de Pree

Xillllix.3485:

Until Anet figure it out for themselves I have little hope that they will listen to our feedback for balance. Ele still has useless elites, after like 100 threads complaining about it.

sephiroth.4217:

Zerker A kills Zerker B, Zerker B demands Zerker A be nerfed for it.

Zerker B would not demand Zerker A be nerf if Zerker A used skill-play, work-hard, with a lot of effort, and take risks.

Virtute.8251:

Was also in comms with the thief: can confirm that OP ate a sick burst from stealth.

Can also agree that it’s a reason to delete the class and fire half of ANet.

Arena net is hiring

Anuket.2860:

What about 10-15k Backstabs from thiefs , that is Ok i guess…..

No serious change ever happen to thief profession again and never will. Same instant Kill build was there 2 years+ beta, same instant kill build is still here after "thief trait change’.

And guess what? In 2013 a thief player show evidence of the most powerful critic damage a thief can do in pvp. Yes that is correct! A thief player challenge thief player including who said thief can not do high damage and can instant kill: It is “lpt” a lie or making up false statement. Ok, Here is evidence of the thief player, Yes! a Thief Player!!:

Here is a thread with thief doing 18k damage without high equipment+food. (A player already say in a forum that thief with high gear+sigil+food can now do 23k-28k damage).

https://forum-en.gw2archive.eu/forum/game/wuv/One-shotted-by-theif-18519-damage/first#post5215422

Again, no serious change will happen to thief profession.

In the end: It is not even a thief, war, mesmer, engineer, elementalist or any profession problems. If Arena net made the professions to be challenge, with risk-reward, hard-worth, effort and with skill-play… nothing like this would never happen.

2 years+ include beta testing and this is the evidence and result of “Fun and Challenge game” with same problem 2 years+ beta? Stealth, burst, instant kill, high condition and skill-less game play?

Giving these no challenge, no risk-reward, no effort, no hard-work, no skill-play and no fun profession include traits with the same effective problems before and make them more powerful now?

why do that?

Condition was already a problem but Power was more problematic: why make Condition more problematic now? So now Condition+Power are same? Is this how to fix problems?

Problems+Problems do not create Solution

-So now 1 Problem (Condition) is The Problem: what about the other Problem(Power) that was already here before?-

That is all.

" Knowing is not enough; we must apply. Willing is not enough; we must do "
Johann Wolfgang von Goethe

“You are now exactly like every other MMO out there”.??

Not Tera, FINAL FANTASY XIV, Black Desert, Maple Story, (ESO?- i find this interesting because ZeniMax Online Studios is making effort and working to resolve the problem with the game: even taking a lot of suggestion from their players. They even apologize to their gaming community for not working with them and told them that they try to start a new relationship with them)

continue…

Not like WoW, Archeage or Rift.

Why not like these games? Obviously the one main reason why Guild Wars 2 is not like them is very simple: their game is design and philosophy is centered’ around: challenge skill risk-reward hard-effort hard-work and skill play.

Yes I am evidence of that because i am a loyal player in them include their beta.

Company’

This is the only company game i ever play in all my life including other players history where a game company believe not making their game not centered’ around challenge, risk-reward, hard-work, effort and skill-play including ignoring and punishing their players are healthy and positive image for their business?

Last:

What i find funny: yes funny! is that Arena net made condition in the same level and more than power. Condition was not the main problem but Power and stealth. So instead of resolving power=burst, instant kill and resolving stealth= no counter, resetting stealth.. Make Them All More Powerful+ Make Their Condition Now More Poweful?

While these other mmo games including company would never do that and you say Arena net include Guild Wars 2 is like them?

Example: it is like.. if you see a big hole in the door and a medium hole in the door, what would you do? Make all the holes more bigger? make all the problems more bigger?

Lazy+ Hard-Work/ Effort are not same, Not Care+Care are not same, Ignoring+Listening are not same, Words+Actions are not same, Punishing+Understanding are not same, Bad+Good not same, Lie+Truth are not same, Deception+Honest are not same, Arena net/Guild Wars 2+ Other company/games are not the same.

Suggestion:

Cross Examine before make comparison.

Guild Wars 2 Fail in all cross examine.

(50$ for no serious change with same problem for 2 years+ expansion with small content that offer no challenge, risk-reward, hard-work, effort or skill play (3 traits now?) vs other game expansion with more contents and more improvement and fixes with fair and with less expensive expansion price? )

That is all

This is consequence for not making the game challenge, fun, risk-reward and skill play. This is more evidence Arena net continue to ignore our problems- instead of punishing no-skill, they reward it more.

Is this more reason why i should mot invest in buying the expansion? To lose? To have a company refusing to give their customers a challenge, fun, risk-reward, effort and skill play? To have a company who put their customers suggestion last?

Obviously

ASP.8093:

DarkSyze.8627:

Taking away Freedom Of Choice from your customers will never be acceptable or rewarded.

You want the freedom to choose… what, exactly? Whether trans people exist in the game or not?

That’s really weird, dude.

Who made this choice: you? Arena net should make a vote to their players of bringing sensitive ideas to the game.

My point is: any decision a company make must take safety of their customers as 1st priority. Race, gender, religion, beliefs should never exposed unless if the person chose too. Maybe not to force them but this idea is a trap to expose them, deceive them to think it is ok to expose who they are and not realizing that is only putting their life in danger. I believe people are responisble for their actions but not actions deceiving them, trapping them into getting them in trouble. That is all i am saying .

LandStander.7094:

DarkSyze.8627:

This is a very dangerous move by Arena net that will only hurt their image very severely. So instead of asking your customers for this idea. suggestions and their opinions about this very dangerous design: you do it anyways.

It is the same idea and mindset Arena net using for thief profession stealth. But this time, they cross the line. Forcing their ideas and belief to their customers is not acceptable.

Example:

It is like putting a religious staff in the main entrance of the building for service.

I do not have problem with any belief, religion etc… but i have a problem with a company who believes forcing their beliefs into their customers. Belief is private and personal

Arena net should know better than that: i am very disappointed Arena net!!

Suggestion:

Allow the npc to be selected in players personal and private guild halld.

" Freedom isn’t forcing your beliefs on others "

I’m throwing a party and I have TONS of snacks. Cake is one of the items, along with chips, soda, crackers, cookies, jello, tapas, etc. The cake is there. You don’t have to eat the cake. You don’t even have to look at the cake if you don’t want to. By having cake at my house, I am not “forcing my beliefs” about cake on you. The cake is merely there, because cake exists, and some people like cake.

Food and Beliefs are 2 different thing. You can not compare food with beliefs. Did you know, people abuse: die for their beliefs? Who abuse: die for eating food: cake?

This is serious problem: please be serious!

This is a very dangerous move by Arena net that will only hurt their image very severely. So instead of asking your customers for this idea. suggestions and their opinions about this very dangerous design: you do it anyways.

It is the same idea and mindset Arena net using for thief profession stealth. But this time, they cross the line. Forcing their ideas and belief to their customers is not acceptable.

Example:

It is like putting a religious staff in the main entrance of the building for service.

I do not have problem with any belief, religion, sex, orientation etc… but i have a problem with a company who believes forcing their beliefs into their customers is a ok. Customer should have a right to decide what they want is acceptable and not what is acceptable for their interest in decision.

Taking away Freedom Of Choice from your customers will never be acceptable or rewarded.

There is a time of place for everything

Belief is private and personal

Arena net should know better than that: i am very disappointed Arena net!! You are allowing ‘opening Pandora box’ for abuse and embarrassments. to your customers.This is criminal because if anything happen to them in real life; you will be responsible.

It is no one business what religion, sex, orientation, beliefs they are but creating a ‘gate-way’ for them to be target is Evil.

It is your Responsibility and Duty to protect your customers. It is your Priority to protect their identity

Suggestion:

Allow the npc to be selected in players personal and private guild hall. Also, importantly: make this thread private to each players for security and safety reason.

Why no mounts? Why no challenge+fun for 2 years ++ ? Did you see the hint?

Cross-Examine Expansion Content+ Prices

Blizzard: Wow Expansion:Warlords of Draenor

1. New continent of Draenor (7 zones, 1 PvP zone)
2. Build and upgrade your Garrison
3. A level 90 character boost
4. New player character models
5. 7 new Dungeons and 2 new Raids
6. A Heroic version of Upper Blackrock Spire
7. New World Bosses
8. New Challenge modes
9. New World PvP Zone
10. New Scenarios
11. Level cap raised to 100
12. New class talents and permanent ability bonuses
13. Refined quest system with hundreds of new quests
13. More incoming surprises…

Standard Price- 29.99$
Deluxe Edition Price- 49.99$

Square Enix: Expansion: FINAL FANTASY XIV: Heavensward

1. New Professions/ New Jobs- Dark-Knight, Machinist, Astrologian
2. Au Ra
3. Level Cap increase to 60
4. Flying Mounts
5. At least 7 zones
6. New story
7. 8 dungeons, 1 raid, at least 2 Primals Guild Airships
8. Option to include Base Game – 39.99 E$
9. Barron Earrings + Circlet
10. Chocobo Courier Pet

Digital Collection Edition – 44.99 E$

Physical Collection Edition – 129.99 E$

1. Artbook
2. Additional Content Disk
3. Dragon Mount Figure

Arena net Expansion: Guild Wars 2: Heart of Thrones

Standard Price- 49.99$ Base Game

Deluxe Edition- 74.99$

1. Standard: Base Game
2. Additional Character Slot
3. Miniature Revenant Rytlock
4. Revenant Finisher
5. Mordremoth’s Bane Guild Hall Decoration
6. Heart of Thorns Glider Skin

Ultimate Edition : 99.99$

1. 4000 Gems
2. Additional Character Slot
3. Miniature Revenant Rytlock
4. Revenant Finisher
5. Mordremoth’s Bane Guild Hall Decoration
6. Heart of Thorns Glider Skin

Galen Grey.4709:

DarkSyze.8627:

Obtena.7952:

It’s interesting people question if it’s worth $50 … considering the hundreds or even thousands of hours they get from playing the game. The price per hour of this kind of entertainment is actually ridiculously cheap compared to lots of other entertaining hobbies you could be doing.

No, $50 is not much to pay, even if it’s just ‘one map, one new profession’, like someone people are proclaiming.

$50 is not much to pay?

A player posted this:

“Thats pointless you’re comparing missing information (we dont know all HoT has) with full information”

Pointless? Arena net Intionally hiding information/ Intentionally with-holding information from their customers…

See what the definition of Unfair and Deceptive Business Practices.

(we know all Heavenward has) "

Because Square Enix is honest to their customers by using fair business practices.

“(Arenanet did hire a raid specialist after all)”

“and that isnt even complete HoT also came with a trait / skill system redesign. redesigned guilds (guild teams, guild unlocks etc..), and there is a new gameplay elements adventures and outposts”.

“ohh and a minor correction, there are actually 9 specializations not 8, revenant gets one too.

Do you call empty words Honest without actions?

So paying a company who violate the law by intentionally hiding/witholding and misleeding information from their customers to make profit of their customers without them fully knowing is ok?

So paying a company who use emtpy words to make profit of their customers without them fully knowing is ok?

I do not know how long you are a player in Guild Wars 2 because i did not investigate: if you were a player in Guild Wars 2 beta or before release of the game: did you learn anything from what they did to you as a customer?

Yes. I am talking about The Manifesto.

“ The hardest thing to explain is the glaringly evident which everybody has decided not to see ”
Ayn Rand

" Action Proves Who Someone Is, Words Just Prove Who They Want To Be "

Mo Mo.1947:

Given the price of other MMOs including the upfront cost and the monthly subscriptions for some of them like WoW, I just don’t think it’s unreasonable for ANet to ask you to spend more than $60 total on a game that they’ve been putting years of work into. You paid $10 when the accounts were on sale then you’ll pay $50 for the expansion.

You’re getting a heck of a deal, friend. If you didn’t plan to spend even $10 more on the game ever again I’d say they’re not losing much. Not quite even 6 months playing the game and you don’t have an alt you could sacrifice if you really wanna play Revenant? You can’t have made that much significant progress on all 5 characters.

If you have then just spend 100 gold on buying a character slot.

Where is the evidence?

Ricky.4706:

technically consumers aka “Patron consumers” are investors though. We invest, and expect a return.

With a Valuable and a Worth product including ALL information availble to us.

Entenkommando.5208:

Tyber Valens.5148:

I agree. Big reason I won’t be buying the HoT "Expansion. Not worth the money.

So funny to see people saying it’s not worth the money and people saying it’s not enaugh information yet in the same thread.

And they all equal= Worth. No information/ Intentionally hiding information+Not Enough Information= Not Worth It.

Would you make a commitment or sign a contract without having all the information?

Would you make a commitment or sign a contract if the information refuses to give you all the detail or the information intentionally hide/withold’ itself from giving you all the details?

Do you still find that funny?

Look up the definition of Unfair or Deceptive Acts or Practices

That is all.

Obtena.7952:

It’s interesting people question if it’s worth $50 … considering the hundreds or even thousands of hours they get from playing the game. The price per hour of this kind of entertainment is actually ridiculously cheap compared to lots of other entertaining hobbies you could be doing.

No, $50 is not much to pay, even if it’s just ‘one map, one new profession’, like someone people are proclaiming.

$50 is not much to pay?

A player posted this:

So without knowing if Hot is worth the price: people preorder it just because they see it posted in a site and in a commercial?

Example: It is like paying 20$ movie ticket just because of the commercial and movie ads?..

Crapgame.6519:

DarkSyze.8627:

http://www.youtube.com/watch?v=Kc6LZTwamPI

Is that all?

My man DarkSyze – scroll to 8 minute 30 second mark. Not my video but you will be taught how to handle rangers rapid fire. I would have assumed you learned to dodge by now or follow any of the other 30 or so tips and tricks fellow players passed along to you

http://www.youtube.com/watch?v=mWQzjCswpag

Thank You!

The problem was never about the price: it was about the game value and worth to pay for anything. Again: the game value is not impressing like Orimidu said. The worth of the game is insulting: examples… stealth, immobilizing bug, Instant kill, burst, invisible bug, resetting time, bunker builds performing/out-performing zerker builds, having no requirements for challenge play, no requirement for skill-spam only 1-2 key=Win, no effort,no-hard work: Instant skillsLow Skills for high damage, Instant Kill with pressing only 1 key… so many more

As long you continue to refuse to resolve problems, i will continue to refuse to invest in your game.

" Those who ignore history are bound to repeat it "

" Be Careful Who You Share Your Weaknesses With. Some People Can’t Wait For The Opportunity To Use Them Against You "

" Invest in solutions, not in problems "

Ohoni.6057:

“The fact is, GW2 is not those other games, it has a higher level of quality”

Read this:
http://www.bexcellence.org/What-Is-Quality.html

What Is Quality?

What is quality = “how the recipient of the product or service views the product or service: before buying, upon delivery, and after the delivery-and use”.

Examples of Quality Characteristics

For Products:

1. Performance
2. Reasonable Price
3. Durability
4. Available
5. Serviceability
6. Ease of Use
7. Simplicity of Design
8. Safe
9. Reliable
10. Maintainability
11. Aesthetics
12. Ease of Disposal

For Service:

1. Responsiveness
2. Credibility
3. Available
4. Reliable
5. Safe
6. Security
7. Competence
8. Understand the Customer
9. Accuracy
10. Completeness
11. Timeliness
12. Communication

“Drivers of Quality:

1-Customers.

“In a customer-driven organization, quality is established with a focus on satisfying or exceeding the requirements, expectations, needs, and preferences of customers. Customer-driven quality is a common culture within many organizations”.

2-Products / Services:

“A culture of product / service-driven quality was popular in the early stages of quality improvement. Conformance to requirements and zero defect concepts have roots in producing a product / service that meets stated or documented requirements”.

“In some cases, product / service requirements originate from customer requirements, thereby creating a common link to customer-driven quality, but the focus of the culture is on the quality of the product/ service”.

“If the customer requirements is accurately stated and designed into the production / service delivery process, then as long as the product / service meet the requirements, the customer should be satisfied. This approach is common in supporting the ISO 9001-based quality management system”.

3- Employee Satisfaction:

“This concept is that an organization takes care of employee?s needs so that they can be free to worry only about the customer. Employee satisfaction is a primary measure of success for this type of organization”.

4- Organizational focus:

“Some organizations tend to focus on total organizational quality while others are quite successful at using a segmented approach to implementing quality”.

Methods Of Quality Implementation:

1- Quality of design versus quality of conformance

“The organization?s values, goals, mission, policies, and practices reinforce designing into the product or service rather than inspecting it in. emphasis is placed on doing the right things right the first time. The organization?s aim is to not only meet, to the letter, customers’ requirements, but to exceed them wherever possible. Conformance is the norm. The organization?s overriding purpose is to excite the customers with extraordinary products and service”.

2- Quality planning, control, and improvement

“The focus of this dimension is for organizations to continually improve their products, services, processes, and practices with an emphasis on reducing variation and reducing cycle time. This dimension implies extensive use of the quality management tools, including cost of quality, process management approaches, and measurement techniques”.

3- Little q and Big Q

“Organizations focusing on quality control and inspection activities (little q) will fail to be fully effective they must transform their thinking to quality across organization (Big Q)”

4- Quality is strategic

“Quality, or the absence of it, has a strategic impact on the organization. Consumers buy certain products and request services based on their knowledge and perception of the organization and what it provides. Few buyers knowingly buy poor quality. Accumulated experiences and perceptions of customers ultimately make or break an organization”.

“The Baldrige Criteria doesn?t mention the word quality because every activity and decision contained in the structure of the criteria must be a quality activity or decision. Under this assumption, quality is built in to the very fiber of the organization. This is the preferred way to conduct the business of the organization”.

Puck.9612:

DarkSyze.8627:

http://www.youtube.com/watch?v=Kc6LZTwamPI

Didn’t you ragequit the game?

When i make a case: I use in-game as evidence, that is all

Arkblue.6129:

WoW has 50 character slots, ten per server, raised to eleven with the addition of the monk class. Also, you can create one character per class.

Where do you get your sources?

Celtic Lady.3729:

DarkSyze.8627:

I just logged in to wvw and was instant killed by thief, engineer and elementalist. Yes 3 to 1: fastest instant kill i ever saw: so fast there was no downstate. Again. i refuse to buy and will not buy the expansion.

I’m missing the point, I guess. What does buying or not buying HoT have to do with this scenario?

The point to the scenario is: " We cannot solve our problems with the same thinking we used when we created them- No problem can be solved from the same level of consciousness that created it ".

Arena net created these problems and is aware of them. How can Arena net create a expansion to solve these problems using the same thinking and using the same level of consciousness that created them?

I am sure you hear this before: " New Year, Same Old Problems"

-That is all-

I just logged in to wvw and was instant killed by thief, engineer and elementalist. Yes 3 to 1: fastest instant kill i ever saw: so fast there was no downstate. Again. i refuse to buy and will not buy the expansion. The good news is: i have made my decision: I prepurchased FINAL FANTASY XIV: Heavensward. Is not that a wise decision for prepurchasing a expansion that the base game is already challenging, fun, reward-risk, hard-work and effort game

Odyssey.2613:

Unloveableone.6082:

How would you feel if your hard work and what you’ve dedicated a year or two to, was ridiculed and hated before it was even released?

As a human? Like crud.

As an artist? Like I should really try harder at improvement.

As a businessman? Like I should re-evaluate my whole approach & strategy.

Companies aren’t your friend. It is in their best interest to pretend like they are, but it’s certainly not in your best interests to let them. In the end your question is irrelevant.

Go ahead, take a bullet for ArenaNet/NCSoft. Do realize they’ll be searching through your pockets & won’t be attending your funeral.

This is Wonderful ! I Like It~

Is that all?

" Responsible persons are mature people who have taken charge of themselves and their conduct, who own their actions and own up to them—who answer for them "
William J. Bennett

" Great companies have high cultures of accountability… "
Steve Ballmer

IndigoSundown.5419:

Mad Queen Malafide.7512:

• The huge price of this small expansion. It has the price of a full game.

I cannot agree with this point. Maybe “full games” are $50 where you come from. Where I live, they’re $60. Of MMO’s I’ve seen that are charging for expansions, one is $50 and the other is $40.

---

I strongly encourage critical examination of products before buying, and, for me, the value of what’s been shown about HoT would be sufficient only if I valued new weapon choices and a new profession a lot more than I do. Since my primary motivation is playable content, it remains to be seen whether HoT will provide enough to justify me spending for it. This will be especially true if the content is mostly Silverwastes 2.0, which I would view as meh.

The producer of FFXIV stated when he took over to spearhead the revision which saved the game that he was willing to take a loss on the game to save the franchise’s reputation. For all I know, that thinking is still in force there, and the lower price for their expansion is due in part to that thinking. What’s more, the game rebuild seems to have worked. Consumers can tell when they’re being given value for their money. While value will differ from person to person, collective agreement plays a strong role in the popular opinion as to whether value is present or not.

ANet may be as forward thinking as the folks at SE, but it sure doesn’t seem that way sometimes.

Don’t forget Worth: Worth+Value are important critical factors that drive’ the consumer.

By the way: Great Job! +1

Beast Sos.1457:

CureForLiving.5360:

People still banging on about this? Eh… go post in one of the merged threads you’re in no way adding anything new

If you dont like it dont comment …

Angelica Dream.7103:

We had the forum explode, Face book soon followed. Twitter was ablaze, and Reddit was on fire! PCGamer weighs in:
http://www.pcgamer.com/guild-wars-2-players-rightly-upset-by-heart-of-thorns-pre-purchase-scheme/

“Guild Wars 2 players rightly upset…”

“People who don’t yet own Guild Wars 2 are getting an amazing deal. People who do—who have potentially supported the game for three years—are not.”

PC Gamer gets it. Why doesn’t Anet?

“Customer loyalty is becoming the ultimate goal of smart companies today. Loyalty brings a basket of benefits, including lower cost of sales, better revenue predictability, lower customer acquisition costs, greater word-of-mouth referrals and reduced risk. Yet many firms are practically stone deaf when it comes to listening to the voice of their customers. They survey consumers. They handle customer complaints. They collect operational business data. All in a vacuum. And they fail to put in place the management strategies and structures that make customer care an overarching way of doing business”.

“According to John Goodman, vice chairman of TARP Worldwide, a firm specializing in customer experience research, only about 20 to 30 percent of companies have formal, effective voice of the customer programs that create the economic imperative to actually get most issues fixed. Often, responsibility for monitoring, measuring, assessing and addressing the customer experience is distributed among several departments, and the opportunity to glean actionable intelligence for anticipating consumer needs and solving problems before they occur is lost”.

“Goodman says, “The voice of the customer is available at every phase of the business lifecycle, from marketing and sales to support and billing. Putting these pieces together and integrating them with operational data creates a credible, holistic picture of the business enterprise. A few companies have sought to capture and elevate the end-to-end customer experience, but they are the exception.”

“But it is only the “exceptional” company that truly captures the customer’s attention, appreciation, loyalty and enhanced margins. Having the processes, methods and infrastructure in place to move from an environment of commercial transactions to customer relationships is key. But opening the door to customer relationship building and, as a result, customer loyalty, begins at the top with a philosophy of capturing consumer loyalty as a way of doing business. In this context, the organization must be committed not just to satisfying customer requirements, but to anticipating potential problems as well as new requirements and proactively addressing them”.

“Customers who are not loyal, but merely satisfied, are able to switch brands more quickly now,” says loyalty guru Micah Solomon. “Why? Because there are so many choices, many of them very similar, and all of them a click away.”

Matthew D’uva, CAE

Ohoni.6057:

its not really a question of the initial investment, its a question of this investment right now.
50 dollars for what anet is selling right now. They already have the game, thats done. The question is what more do they get? what are they buying into in the future.

And they know more about the answer to that question than anyone did who dropped $60 on pre-ordering GW2 this time in 2012. Simple as that. If that’s not enough information to pre-order, then they shouldn’t, and they don’t have to, but for most of us, we already know about this game to know that we’ll be playing it for years to come, and that $50 is a small price to pay.

that actually is a more a complaint that anet would withold that info while selling people the item. Its not that they have to pay, its that anet would even ask for money before being able to tell people these things.

Bull. Total bull. You can preorder AC: Syndicate or Fallout 4 right now, and we know almost nothing about those games, certainly less than about HoT. It’s not a game company’s job to release 100% information on a game before making preorders AVAILABLE. If the information currently available is not enough for you, then wait for more, nobody is forcing you to buy right this minute.

If ANet was saying “Buy the game within the next thirty days or it will be permanently unavailable, and only after that period will we release full details on the project,” then of course that would be a horrible scam that I would never want to be a party to, but that is not what they are doing here.

They are obviously going to dribble out information as the time to launch approaches, not because they’re trying to “hide” anything from the players, but just because it’s marketing 101 to keep people engaged. If they dumped every single detail about the game right now, then people would stop paying attention in the intervening months. It doesn’t take a middle school graduate to understand that.

So it’s not ANet’s job to have 100% information out there before they make the purchase available, and nor is it your job to spend any money you aren’t comfortable spending, but nobody is forcing you to buy now, so getting mad at having the OPTION to buy before you’re ready to do so is just complete nonsense.

But i have already paid for them. 3 years ago. Why should i pay for them again?

You aren’t paying for them again. Nobody is paying for them, they are free. You get them for free. They have zero cost, and you are paying zero cost for them.

Ah, but again, i have already paid for those once before. Why should i pay for them again?

And again, you are not.

But he will pay for it once, while i will pay twice.

No, you paid for it once, he paid for it zero times (but with the caveat that he did not get to enjoy the past three years in Tyria), neither of you is paying for it twice.

Yes, but again, i have paid for this. He didn’t.

And that’s true, he won’t have to pay for the core game since it’s being given to you both for free, but it’s a three year old game at this point, and prices fall in that time.

Actually, no, they don’t give that free item to existing players. They won’t receive the “free” core, they will only have the core thay paid for earlier.

No, existing players get the free core game too, they just already have it, so they aren’t likely to notice. It’s like getting a “free drenching” when you’re already wet.

Ohoni, I have 2 questions to ask you? You have all the “answers with all information” of what is happening in Arena net without them telling us: do you have any relationship with Arena net? Are you being payed by Arena net? I was punished for investigating people for making fake claims and writing fake reports.

That is all.

MMOGamer.6175:

Hey guys, I have this reserve Windows 10 popup on my bottom right taskbar, so I click it and I have to purchase Windows 7 Home Premium again to get my Windows 10.

“Windows 10 will be a free upgrade for Windows 7 and Windows 8 users”

Knighthonor.4061:

Change title or get infraction

joneb.5679:

TO the op why does such an intelligent person as you seem so ignorant towards peoples rights to speak for themselves when they see something is poor value and poor treatment.

There is no such thing as loyalty from any company no matter what they say but there is good customer care. We owe GW 2 nothing and they owe us nothing but there are expectations.

First we were told when we bought the game we would be getting frequent free updates regards the Living Story. We did. Some people paid £49.00 for the original game but including LS it was fantastic value for money but that’s what we were paying for.

Many of us hoped for a big expansion pack and we don’t mind paying for it. When HoT was detailed at first some of us felt it wasn’t that much and it certainly wouldn’t have the same playtime for many of us as the base game. We have not had the LS story for a long time so we obviously know this is to replace the free LS updates this year most probably or at least for 6 months.

We expected reasonable value for it. £20.99 to £24.99 is acceptable for me with a free character slot. Well what Aney offered is much costlier and certainly not value for money for many of us because the current new content we know about now has absolutely no way near the life the original game has.

Anet obviously know a lot of people have invested a lot of time on this game and money in the gem store and they are betting on people, happily or angrily, buying the expansion because the only other options is their characters will stop progressing through the game as a whole. They are treating us like a captured audience they can manipulate.

We are not though. It’s not like we are stuck in a music festival having to buy drinks at extortionate prices as we were not allowed to bring our own. We can walk away to other games. I’m sure most if not many of us have done this before. I already moved on but would have come back for a fairly priced HoT even if for a short time. It won’t happen at this price.

I believe in hard-work, effort and resolving problems. The truth is: if I ignore all of these and pretend that nothing happened: i should expect and foresee punishments and consequences.

Obviously! Arena net expected and foresee this happening because they did exactly that: ignoring problems-same problems for 2 years+ that many of honest players told them. These players even present many evidence to hope that Arena net will resolve the problems and make serious change. Do you know Arena net response in return for these honest, truthful and concern players were: Punishment: Infraction, Temporary Ban= Ban. That is correct!

So why wouldn’t they not expect and foresee the consequence and punishment for their actions?

Where is the Surprise?

" It is easy to dodge our responsibilities, but we cannot dodge the consequences of dodging our responsibilities "
Sir Josiah Stamp

What the Op: Jerkic is exactly saying, is " Learn what is true in order to do what is right "
-Thomas Huxley

Lyger.5429:

Gotta love this video pretty much sums up what Anet is trying to do.

Arena net deleted the other video: so instead of fixing problems, solution- sweep more problems under the carpet? But there is a problem? There is no more room under the carpet? The waves of truth can not be hidden too long anymore.

Guild Wars 2 expansion, " Pretend Nothing Happened "

SkyFallsInThunder.8257:

I’ve found a vid that exactly represents my thoughts on the HoT pricing policy.

wow! The evidence are true. I find it very funny also by the man laughs Great Job!

" Most humor state a bitter truth "

All these problems you write OP: lordhelmos are old problems that continue be ignored. Yes! these problems should already be resolved because you are not first to post about them. I have even worse news: these problems will continue be ignored in the next “balance” patch and will be more stronger also in the next “balance” patch.
Yes that is correct! these classes problems will be worse in next patch: that is not sad but insult “spit in the face” to us who believed in them: but never anymore.

So you have important decision to make about find solutions that offer challenging, fun, risk-reward, hard-work, effort and that take serious step for solutions? Yes. there is solutions that care and work with their players to fix problems and make game fun, challenging, hard-effort and hard work.

Obvious. No! i no longer play pvp because of many reasons like these on that list. Why care and use my quality time to report concerns be mocked and Insulted instead?

Yes that is correct! They mock and insult our concerns.

Like this:

Guild Wars 2 – Ready Up: Episode 32

Wolfey.3407:

I’m really amused over people complaining over $10 USD
please tell me what you’re going to do with that $10?

Going to go on Steam and buy 2-3 games that you will only play for a week before forgetting about them?

Going to go to starbucks and buy 2 cups of coffee?

Going to the movies and only have 1 lrg popcorn?

You buy games on Steam for value and worth: correct?
You go to the movies and have 1 large popcorn for value and worth: correct?

This is not about pricing, this is about value and worth

Distaste.4801:

This is how ArenaNet operate. This is not the first time they have said one thing and done another. Ascended gear was another huge debacle. They sold the game prior to release as easy to obtain max stats and hard to obtain skins. 3 months after release they suddenly change their song and dance, they add ascended and say it was always meant to be in the game even though the entire endgame is balanced around exotics. Then there is the hotly debated No-grind philosophy from their manifesto, of course as the game goes on they add more and more grind. Want ascended armor? Grind to 500 crafting and events for material! Want ascended accessories? Grind dailies! Have alts or want a different spec? You better believe you’re going to be grinding!

I’m sure there are more instances of them saying one thing and then doing the exact opposite, but I don’t remember them off hand. All that matters is ArenaNet is not a company you should take at face value. Always take whatever they say with a grain of salt and in the end you’ll still be surprised at how monumentally they screw something up