Showing Posts For Inculpatus cedo.9234:

Merciless Weapon Skins?

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Did you try every available Black Lion Weapon Specialist in the Vaults? Might be near the back.

Good luck.

Edit: Just went in, and only two rooms are open presently; thus, Merciless Weapons aren’t currently available from the BL Weapon Specialists.

I’ll leave a note for the Wiki editors.

(edited by Inculpatus cedo.9234)

Promo Items

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Because it’s a limited-time offering that’s not be seen for some time.

Some of the ‘promo’ promotional items are widely popular, some less so. Some haven’t been seen for years, some for only weeks.

Think promotional as being either new, returning, special offer, or at a discount.

Error using credit card

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Good luck.

Cannot launch the game or uninstall

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

To uninstall, you need only delete the GW2 folder or files.

You can contact the Tech CS Team via the ‘Support’ link above/below (or on any guildwars2.com site page) and ‘Submit a Ticket’ for assistance.

(If you use any 3rd-party programs with GW2, disable them; i.e. graphics cards programs.)

Good luck.

Ticket #6541395 no response 8 days

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

They did, some time ago.

Unfortunately, posting here doesn’t do much. You can, however, update your ticket to inquire about status.

Good luck.

Luminous weapon skins

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

And yet, they are bundled in with the Backpacks in the Anniversary package. Although, not explicitly stated, one could assume they would use the same mechanic as the Backpacks.

Who knows?

Missing all sales

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You purchased, and having read the disclaimer stating Gems arrive in 72 hours, and you mistrust the disclaimer, and thus, ArenaNet?

Good news! If you politely contact the CS Team, they may be able to assist you with missed Gem Store offerings.

Good luck.

Player Request... Gift of Battle

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can also fulfill the Big Spender Daily in a Guild Hall with the requisite upgrade. (War Room, and the needed NPC.)

Good luck.

Telia.net and packet loss

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hmm. When looking up that IP address, it only shows Telia’s european address.

Do you live in the Seattle area?

It really doesn’t matter; ArenaNet can’t control which Tier 1 service your ISP uses. Perhaps, you might consider speaking to them.

Good luck.

Every day i get disconnected

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can use a program like pingplotter, or such, to find out where the issue lies.

Good luck.

Launcher forgets my login credentials

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

This does not seem to be a widespread issue. For an individualized response, you can contact the CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Good luck.

History Lesson Spam

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You could try a -repair of the client. Instructions found in the Knowledge Base or the Wiki.

Good luck.

Telia.net and packet loss

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Telia has been a problem since long before recent DDoS attacks. Hopefully, some day telia will fix their backbone issues. Though, not sure what it has to do with Seattle, if anything. The data centers aren’t even near there.

Ticket #6549408 / No response in 4 days.

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

As noted in the official statement, the CS Team is running a bit behind due to high volume at this time.

Good luck.

Support page down?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It’s a bug that some (and only some) forum members encounter when using the ‘Support’ redirect on the forums. All other guildwars2.com site page ‘Support’ links work as intended.

For audio issues, make sure your audio settings in-game match your audio settings in your OS, as well as your physical audio set-up.

For instance, if you are using a 2.1 audio system, make sure to choose that in your OS settings, and in the in-game settings. Or if you use Headphones, make sure to choose Headphones/stereo in your OS settings, as well as in-game. Same for 5.1, 7.1, 8.1, etc.

Good luck.

GW2s most prestigious costume?

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Much nicer. I like it! =)

GW2s most prestigious costume?

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I didn’t want to say anything, in case of hurt feelings, but since other posts….

No offense, but that get-up is downright fugly. /wrinkles nose

Player Request... Gift of Battle

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

While you are waiting for the Devs to change the acquisition method, you can do the easy WvW Dailies that require little to no PvP combat, such as:

Big Spender
Veteran Creature Slayer
Land Claimer
Master of Monuments
Caravan Disrupter
Mists Guard Killer

Good luck.

Spinal Blades Glider???

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

For optimum Dev visibility, you can post in the ‘Glider Suggestions’ Sticky in the HoT sub-forum, if you so desire.

Good luck.

Next chance to try elite specs before launch?

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

There are no more demos scheduled.

Of course, who knows for sure?

Client update stopped at 91%

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

sorry if this sounds stupid but how do I access that asset server?

I just find it confusing, the patch from 1% to 90% was very quick and smooth until it reaches 91%..

Here are instructions:

https://wiki.guildwars2.com/wiki/Command_line_arguments

Good luck.

No ticket response after nine days

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If it is an unrelated issue, it is best to create a separate ticket to the Support Team.

Good luck.

Need advice for my legend weapon

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can change the stats any time you choose, as long as you are out of combat.

So, choose whatever you like!

Good luck.

How to close duplicate tickets?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You reply to the automated response from the second ticket, stating ‘I no longer need help’.

Good luck.

Typical wait time on support tickets?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Well, typically it’s within 72 hours. But, right now, there seems to be an inordinate amount of tickets and the backlog seems really long.

All you can really do is update your ticket by replying to the email sent from the Team.

Good luck.

Inappropriate NPC Name

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You know, I just went in-game and typed Fion and fion into chat. Showed up just fine.

I’m not sure what the issue is. Maybe adjust your filters for that NPC?

character name already taken?

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The Devs stated they have yet to delete the Demo characters.

Good luck.

few questions

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You might find these tags in-game, as well: https://wiki.guildwars2.com/wiki/Mentoring_Badge

Welcome to Tyria, and good luck.

LS1 Memory Box double acct bound drop

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact the CS Team for assistance with duplicates.

Good luck.

This is correct. Only a CS member can give you information on how duplicates are being handled.

I like others purchased several boxes and got lots of duplicate minis. The issue I have is that it wasn’t stated anywhere that you can get duplicates so I reported it to Support and got a different response. There should be a consistent message on whether this is intended (which doesn’t seem to be the case) and if everyone gets a refund or replacement.

It shouldn’t come down to the luck of the draw on which CS person gets my ticket as to whether I am worthy of a solution or not.

Had you destroyed the duplicates? That makes a difference, sometimes.

Support page down?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you had an answer, it would be sent to you in an email. No need to check on the Support page (though, of course, you can if desired).

You can update your ticket (by replying to the initial email) to inquire about status.

Good luck.

Experience Scrolls -> Spirit Shards

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Please…anything but Spirit Shards.

Better yet, replace Experience Scroll in Birthday Gifts with something else. I would not mind another Guaranteed Wardrobe Unlock, or even something as small as a few BL Ticket Scraps.

The main GW2 site: should this be there?

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Another option, if you want to keep the shopping add-on, but not for GW2, is to read the News Blog instead for upcoming Guild Chats. You can access it from the forums by clicking ‘Community’, then on that page, mouse-over ‘Community’, and click ‘News’. (I know, it should work directly from the forums, but…well, it just doesn’t; it’s stuck on last February).

Good luck.

How do I turn off Guild Mission sounds?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Should be the last option (or close to) in User Interface under the ‘Wrench’ icon in Options.

Going Invisible might work, as well, as that treats your character as ‘not in a Guild’.

Good luck.

The main GW2 site: should this be there?

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you mean the ‘3 coupons’ one, that looks like the Avast shopping add-on. I see you have other Avast add-ons enabled. You can turn it off in your Firefox options.

Good luck.

How do I turn off Guild Mission sounds?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I think you can turn the messages off with the new options. Maybe, if the messages are turned off, the sound goes away, as well. You can try it.

In the past, I just changed which Guild I was representing when Guild Missions were active.

Good luck.

So, im new..

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Someone suggested playing the L80 Boosted character and doing the beginning Heart of Thorns story episodes to unlock Masteries and Gliding. I feel this is not the best advice, because to unlock Gliding, one must stay in the HoT maps for awhile to gather the XP required for the Gliding Mastery. This can be frustrating for a new player.

Also, playing a new character, even of the same Profession, will offer one all the Level-up tutorial tips and rewards that playing a boosted character will miss. If you choose to play a different Profession, Necromancers are somewhat easy to level, like Rangers.

Whatever you decide, welcome to Tyria and best of luck.

No ticket response since Friday 14 days ago

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can update your ticket at any time to inquire about status.

Good luck.

Questions about Demo Characters (Saved Names)

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The Devs stated they have yet to delete the characters. No timeline was given.

Experience scrolls won't stack.

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Or…use them for key runs.

Good luck.

Thank You ArenaNet - Happy Anniversary

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

^Mine showed ‘Skin Unlocked’ when I moused-over the skins, for the one I chose last year.

Game reinstalled itself randomly...

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Looks like it’s doing a -repair. Perhaps, it found a corrupted file.

Can't choose install location, no game .exe

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You could move gw2.exe or gw2-64.exe.

You can rename gw2setup.exe to gw2.exe and place it wherever you want the game to install.

Good luck.

Trained ability message popping up constantly

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

There must be some kind of hard-to-track-down bug with this, as I have Mastery Tracks to train, and/or Mastery Points to spend, and I don’t get the pop-up.

Also, this never happened before a certain patch some time ago, now.

I’d hope the Devs are looking into it for all those it affects.

Need help renaming toon please

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Looks like a version of St. Nicholas. Perhaps, something along that line?

Good luck.

HoT story

in Guild Wars 2: Heart of Thorns

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The Wiki is a great resource (link above).

https://wiki.guildwars2.com/wiki/Hearts_and_Minds#Rewards

Good luck.

Error Code 48:1000:7006:1248 Login error

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Your friend would have to contact the CS Team about that particular email address.

Or, your friend could just make a new Play4Free account using a different email address.

Good luck.

Guild Wars 1 account...

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can update your ticket to inquire about status.

Good luck.

Thank You ArenaNet - Happy Anniversary

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Some players use the ‘worth’ of the Dyes to make their choice. Getting an expensive Dye free means they save more Gold/cash (if they were planning on acquiring those Dyes, anyway).

Random client crashes?

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you can click ‘Show Details’ on the crash report, and post the first part, someone may be able to offer assistance.

Good luck.

LS1 Memory Box double acct bound drop

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I submitted a ticket for receiving a mini I already had (duplicate was account bound) and today received a response that this is not supposed to happen. I was sent a replacement box. So I encourage others who receive duplicates to submit a ticket.

https://forum-en.gw2archive.eu/forum/game/gw2/Season-1-Boxes-Duplication-Needs-To-Go/first#post6718700