Guild Wars 2

Is this all cutscenes in game? Does this happen with all of your characters? Screenshots are appreciated!
Thank you!

Please search for threads on each issue and add your findings to them. Please go into detail on all issues in the individual threads as well. This gives greater visibility on each issue and easier for other players to find and add to the threads.
Thank you!

Are others experiencing this issue?
Thank you!

Please also provide server and any additional helpful information. Does this stop the event from completing?

If you see an exploit, please send email to: exploits@arena.net

Thank you!

Are there any other players that are experiencing this issue? Only seen after the Dragon Bash update?
Thank you!

Please let us know if this is still happening. Which transform exactly? Were you in/out of combat at the time? Right after combat? What graphic settings were used at the time? Is this 100% of time when transformed? Any additional information that may help is appreciated.
Thank you!

Is this issue still being seen? Please let us know which server it is blocked on and which state the event is in. What exactly causes the blocked state?
Thank you!

Please post here with detailed issue: https://forum-en.gw2archive.eu/forum/support/mac
Thank you!

Crashes and Crash Reports
As a general rule, do not submit crash reports in the Game Bugs forum. Instead, when the crash report dialogue box comes up after your crash, please fill it out with any relevant details (i.e. what world you’re on, what profession you’re playing, what actions you were taking prior to the crash, etc.). These reports go directly to our programmers and help them identify what’s causing the issue. Most of the time, these crashes will be fixed for the next build before it’s even reported on the forums; that’s how fast our programmers are working!
If you think you may be encountering a crash that is not gameplay related, then please post in the Tech Support forum.

Hi. There are many factors that can cause problems with the Trading Post and/or Gem Store. In order to diagnose your specific problem, we’ll need you to submit a customer support ticket, please. Also, please include any relevant information, such as your operating system, your PC specs, and firewall info.
We’re sorry that you’re experiencing this issue and hope we can help you.
Before you submit your ticket, you can try clearing your cache. To do this, you will want to close GW2 and:
1. Click the Windows start button.
2. Search for temp
3. Find any gw2cache folders and delete them.
Relaunch the game.
I hope this fixes it for you, but if it doesn’t, please follow my initial instructions.

Please give us which tool exactly you were using, where it happened, and what node you were harvesting. Also, knowing whether in/out of combat is useful.
Thank you!

You computer crashes? Does this only happen with fire? Is this seen mostly in WvW?

Please post on Tech Support Forum: https://forum-en.gw2archive.eu/forum/support/tech
You may want to submit a Tech Support ticket as well.

It is able to be completed without seeing the missing pattern?

If this is still happening, please describe issue/what step is not working and attach screenshot. Server is very helpful too. If only one torch is lit and only one pattern appears, is there anything that you can think of that caused that to happen? For example, did 2 Tears get placed on same platform/or at same time? Was there only one pattern visible before the first torch was lit?
Thank you!

Please let me know if this still happens.
Thank you!

Your character runs/walks in 45 degree angle? This is just recent? This is in all maps?
Thank you!

Please post in Tech forum if you haven’t already:
https://forum-en.gw2archive.eu/forum/support/tech

Thank you for posting this issue!

Please submit a Tech Support ticket: https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2

Which heal skills exactly are you using? Is this all heals in the game? For all professions?

Is this still happening?

Thank you!

Is this for Light, Medium, and Heavy armor? Has the armor been transmuted?
I see this only on Med chest, leg, and foot armor. PvP as well. This the case?

Thank you!

This will be looked at. Thank you for posting!

Crashes and Crash Reports
As a general rule, do not submit crash reports in the Game Bugs forum. Instead, when the crash report dialogue box comes up after your crash, please fill it out with any relevant details (i.e. what world you’re on, what profession you’re playing, what actions you were taking prior to the crash, etc.). These reports go directly to our programmers and help them identify what’s causing the issue. Most of the time, these crashes will be fixed for the next build before it’s even reported on the forums; that’s how fast our programmers are working!
If you think you may be encountering a crash that is not gameplay related, then please post in the Tech Support forum.

Thank you for the posts!

Thank you for posting this issue! Any screenshots are greatly appreciated.

Please attach screenshots of when you get stuck in any siege.
Thank you!

Check to make sure your local time is accurate. You should get chest if you complete your daily before 5pm pacific.

For missing items/rewards, Customer Support is the best way to get your issues resolved:
If you are seeking the reimbursement or return of an item or reward you believe you should have received, please visit our support site for more assistance; we regularly post answers to commonly asked questions, and you also have the option to submit a ticket for further review.

This is only in that specific fractal? And only with Harpy Hunters?

Thank you!

Can you please attach a screenshot?
Thank you!

Are you in windowed mode? Does tapping ‘Alt’ fix the problem?

Great find and posts!

Thank you all!

Can you please attach a video link? We are not seeing an issue on Priestess or Champion Risen Wraith. The Wraith has that area attack that will damage over time, but player can stop damage by leaving effect area.

Thank you!

Thank you for posting this issue!

Thank you for posting this issue!

We are aware of this issue and have a team looking into it.

Thank you to all that have posted!

Please update us on what you see. Can you please attach a screenshot?

Thank you!

Please use the Tech Support forum for this issue: https://forum-en.gw2archive.eu/forum/support/tech

Thank you!

Please describe the issue in more detail.
Thank you!

Missing Items/Rewards
If you are seeking the reimbursement or return of an item or reward you believe you should have received, please visit our support site for more assistance; we regularly post answers to commonly asked questions, and you also have the option to submit a ticket for further review.

This is being looked at.
Thank you!

The best way to get your issue resolved is to submit the customer support ticket. Be sure to mention that you are on a Mac. Sorry that you are having issues with the Trading Post.

Hi. There are many factors that can cause problems with the Trading Post and/or Gem Store. In order to diagnose your specific problem, we’ll need you to submit a customer support ticket, please. Also, please include any relevant information, such as your operating system, your PC specs, and firewall info.
We’re sorry that you’re experiencing this issue and hope we can help you.
Before you submit your ticket, you can try clearing your cache. To do this, you will want to close GW2 and:
1. Click the Windows start button.
2. Search for temp
3. Find any gw2cache folders and delete them.
Relaunch the game.
I hope this fixes it for you, but if it doesn’t, please follow my initial instructions.

We are looking at this issue.
Thank you!

Is this still stuck?
Thank you!

Please see this link/thread that Jon Peters posted to:
https://forum-en.gw2archive.eu/forum/professions/mesmer/Did-phantasmal-zerker-get-fixed-this-patch/1951302

If you have another issue, please search for that issue in bug forums and add post. Each issue should have it’s own thread.

Thank you.

Crashes and Crash Reports
As a general rule, do not submit crash reports in the Game Bugs forum. Instead, when the crash report dialogue box comes up after your crash, please fill it out with any relevant details (i.e. what world you’re on, what profession you’re playing, what actions you were taking prior to the crash, etc.). These reports go directly to our programmers and help them identify what’s causing the issue. Most of the time, these crashes will be fixed for the next build before it’s even reported on the forums; that’s how fast our programmers are working!
If you think you may be encountering a crash that is not gameplay related, then please post in the Tech Support forum.

Hi. There are many factors that can cause problems with the Trading Post and/or Gem Store. In order to diagnose your specific problem, we’ll need you to submit a customer support ticket, please. Also, please include any relevant information, such as your operating system, your PC specs, and firewall info.
We’re sorry that you’re experiencing this issue and hope we can help you.
Before you submit your ticket, you can try clearing your cache. To do this, you will want to close GW2 and:
1. Click the Windows start button.
2. Search for temp
3. Find any gw2cache folders and delete them.
Relaunch the game.
I hope this fixes it for you, but if it doesn’t, please follow my initial instructions.

After using the tips from link below, does it still not complete? http://wiki.guildwars2.com/wiki/Tears_of_Itlaocol